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COMPUTING

IT managers plan fewer Y2K system shutdowns

December 27, 1999
Web posted at: 10:25 a.m. EST (1525 GMT)

by Robin Robinson

From...
Network World Fusion

(IDG) -- Reflecting higher confidence in their internal systems, fewer information technology leaders are considering pulling the plug during the New Year's weekend, according to Cap Gemini America Inc.'s final Y2K preparedness survey. While the number of IT departments experiencing a Y2K-related failure rose to 88% in December from 82% in September, only 2% experienced a failure so severe that it disrupted business.

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"In most cases, people were able to fix it before it turned into a business disruption," said Jim Woodward, a senior vice president at Cap Gemini America.

Woodward said he expected the percentage of companies experiencing a business interruption due to Y2K to be higher than 2%, but he wouldn't hazard a guess.

The 147 IT managers who responded to the latest survey, conducted in December, said about 15% of the overall errors were associated with dates projecting forward into 2000, while 85% arose when systems were tested as if the present date was in 2000, Woodward said.

Persistent problems

Nearly 60% of survey respondents this month said their systems suffered failures in applications that already had been renovated, due to either the patch itself or something else in the application that was overlooked, Woodward said. That's up significantly from the 41% of respondents in September who were blaming the cure for the affliction.

"When we check, we find on average 10% of programs still have serious errors," Woodward said. "There's a quality issue here."
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