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Newsroom/World View

NEWSROOM for February 23, 2000

Aired February 23, 2000 - 4:30 a.m. ET

THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.

ANNOUNCER: Seen in classrooms the world over, this is CNN NEWSROOM.

TOM HAYNES, CO-HOST: It's Wednesday on NEWSROOM. Thanks for joining us. I'm Tom Haynes.

SHELLEY WALCOTT, CO-HOST: And I'm Shelley Walcott. We begin, once again, with campaign 2000.

HAYNES: Today's top story takes us to the United States, a record turnout at the hotly contested Michigan primary. So which Republican candidate came out on top?

WALCOTT: In "Business Desk," meet the entrepreneur who takes pet-care and pampered pooches to a whole new level.

(BEGIN VIDEO CLIP)

PATTY KERRIGAN, BUSINESS OWNER: It's a dog walking service, it's a pet sitting service, it's a mobile grooming service, and it's a pet supply store, all rolled up into one.

(END VIDEO CLIP)

HAYNES: Careers of the new millennium in "Worldview": new jobs, evolving jobs, and jobs that are becoming extinct.

(BEGIN VIDEO CLIP)

MMM: The history of jobs in America has been the history of job creation and job loss, and of major changes in way the -- the kinds of skills that people have to have.

(END VIDEO CLIP)

WALCOTT: Then, in "Chronicle," we continue our observance of Black History Month. She lifts her lamp for the "huddled masses yearning to breath free." But who was the intended beneficiary of the Statue of Liberty's guiding light?

(BEGIN VIDEO CLIP)

MMM: Its intent was clearly tied to the abolitionist movement and the struggle against slavery. (END VIDEO CLIP)

HAYNES: In "Today's News," we begin in the United States. It's a country knee-deep in the Democratic process.

WALCOTT: For Republican candidates, the run for president is anything but boring. Yesterday's Republican primaries in Michigan and Arizona are good examples. Senator John McCain, the underdog in the Republican presidential race, won both states. In Michigan, he scored a decisive victory. Voters there turned out in huge numbers.

HAYNES: Now, McCain's victory is the latest in a Republican primary season that's been anything but predictable. The senator from Arizona scored an upset in New Hampshire's leadoff primary with a landslide, but lost last week in South Carolina. Now, McCain stands in the winner's circle once again.

WALCOTT: McCain's win over Bush in Michigan was thanks, in part, to a record voter turnout. More than one million people showed up at the polls. There are 58 delegates at stake in Michigan's open primary. That's 5.6 percent of the delegates needed for nomination.

In an open primary, voters from any party are allowed to go to the polls and cast ballots. Exit polls show McCain drew heavy support from independents and Democrats. They represented more than half of yesterday's voters.

And as of early this morning, this was the breakdown in numbers for the candidates: McCain was the victor with 50 percent of the vote, compared to 43 percent for Bush. Talk show host Alan Keyes picked up five percent. With victories in two important primaries, John McCain told supporters that, come November, he "will beat Al Gore like a drum." And he urged fellow Republicans to join his campaign.

(BEGIN VIDEO CLIP)

SEN. JOHN MCCAIN (R-AZ), PRESIDENTIAL CANDIDATE: We took on the iron triangle of big money, lobbyists and legislation, and we won another battle.

I am a proud Reagan conservative. I love the Republican Party. It is my home. I want to tear up the 44,000 page tax code so full of special deals for big corporations and special interests.

We are reformers. We are reformers. Republican reformers who can make our party bigger and change politics in this country for generations. Don't fear this campaign, my fellow Republicans. Join it. Join it.

(END VIDEO CLIP)

HAYNES: Now on to Arizona, where there was little uncertainty who would win the state's primary. John McCain has represented Arizona in Congress for 17 years. He was favored to win that state by a wide majority, and did. Unlike Michigan, Arizona conducts closed primaries, which means registered voters from other parties are prohibited from casting ballots. For McCain, that victory means 30 more of those important Republican delegates toward earning the party's nomination.

As of early this morning, here are how the numbers stacked up. McCain came in first in the Arizona primary with 60 percent of the vote, these are CNN estimates; 36 percent for Bush; and three percent for Alan Keyes.

Bush conceded defeat in Michigan and Arizona late last night. He congratulated McCain for his win in those states. Now Bush has his sights set on the next set of primaries. He made a brief stop in Missouri, just one of 16 states conducting GOP contests over the next 14 days.

(BEGIN VIDEO CLIP)

GOV. GEORGE W. BUSH (R-TX), PRESIDENTIAL CANDIDATE: I want to thank all the Republicans who supported me. I won overwhelmingly amongst the Republicans in Michigan.

QUESTION: How does this change the dynamic for the coming contests.

UNIDENTIFIED MALE: We are going to work hard in Missouri and deliver Missouri for Governor Bush.

BUSH; There's a lot of contests coming up. There's a lot of contests coming up. There'll be some of these primaries where only Republicans vote in it. There'll be primaries where both Republicans and Democrats vote on the same day.

I think the interesting thing is that I won overwhelmingly amongst Republicans and like-minded independents.

(END VIDEO CLIP)

WALCOTT: There's hardly any time to savor victory or wallow in defeat following the Michigan and Arizona primaries. The candidates are already focusing on three big contests coming up next week.

HAYNES: That's right, Virginia holds its Republican primary February 29, North Dakota's GOP caucus is that same day, and both Democrats and Republicans hold primaries in Washington state on that day as well.

WALCOTT: Then, it's on to a really big day on March 7. Thirteen Republican and 15 Democratic contests will be held then. For now, though, most of the focus is on the Republicans.

Bill Delaney has more on what the Grand Old Party faces on the road ahead.

(BEGIN VIDEOTAPE) BILL DELANEY, CNN CORRESPONDENT (voice-over): In just the next two weeks or so, driving at likely wild, unprecedented speed, George W. Bush and John McCain will careen down an interstate of primaries. Expect no down shifting until March 7, a blur of states and territories in which the Bush campaign and the campaign of McCain pretty much agree they expect close battles, primarily in four states, where most money, advertising and presence will be for a rich harvest of delegates.

Washington State next Tuesday, February 29, where independents and Democrats can vote in the Republican primary. Then the 800-pound gorilla of primary days: Tuesday, March 7. It includes California, with its mother lode delegates. New York, competitive now that Bush campaign efforts to keep McCain off many ballots failed. And Ohio, another open primary in which any voter can take part.

McCain's strategy still rooted in the sort of Republican, moderates and independents who helped him win big in New Hampshire, while the Bush campaign relies on what a staffer calls its basic advantages: money, still there, though the campaign is spending millions a week, and the organization to compete everywhere.

McCain, well, can't compete with that. On February 29, for example, in Virginia, with its strong conservative base, McCain plans some advertising, but otherwise, not much of a presence. The McCain camp placing all its emphasis that day in a week on Washington, which is seen as something of a West Coast version of New Hampshire, with many of that state's high-tech based suburban Republicans and independents.

McCain aides say they're very optimistic about some March 7 primaries, expecting to win all the New England states so close to New Hampshire. The Bush campaign concedes McCain will do well there, while the McCain camp admits on March 7, they have almost no presence in Georgia, for example, and will barely compete there.

What's it boil down to? With some 22 primaries and caucuses between now and March 7, four battlegrounds: Washington, New York, Ohio, and above all, California, where what will be tangible will be delegate counts toward the 1034 needed to nominate; intangible, shifts of momentum, with a big win here, a big loss there in the battleground states. It should be one heck of a ride.

Bill Delaney, CNN, Tucson, Arizona.

(END VIDEOTAPE)

HAYNES: Today, a success story that could inspire you to start your own business someday. We'll meet a woman who began a pet-sitting service, and now she's earning six figures.

First, some facts on women and business. Today, the average age of a woman when she makes her first investment is 47. Two-thirds of all working women do not have a pension. And approximately 90 percent of all women will have to take care of themselves financially at some point in their lives. So take a tip from our "Business Desk" today, and when you're thinking bulls and bears, expand your business imagination to dogs and cats or whatever else can pave the way into becoming an entrepreneur. Casey Wian has our report.

(BEGIN VIDEOTAPE)

CASEY WIAN, CNN CORRESPONDENT (voice-over): Patty Kerrigan and Pumpkin finally have some down time after a day in the dog-eat-dog business she built from scratch.

PATTY KERRIGAN, BUSINESS OWNER: It's a dog walking service, it's a pet sitting service, it's a mobile grooming service, and it's a pet supply store all rolled up into one.

Everything feeds on each other, which is why I wanted all these different, you know, tentacles in this business so that I could grab everybody and make them all happy and not have them have to look any place else.

The pet sitting brings in the most revenue. It's the oldest, the longest running business.

Most clients aren't home when Kerrigan arrives. That's the point. They need Kerrigan or one of her four employees to take care of their pets while they're at work or out of town. Exercise and a midday break are the usual objectives. Some dogs also need special medical care.

KERRIGAN: Good girl. There's plenty of room for you. That's why I got the big van: fits seven dogs comfortably; and there's only four in here.

WIAN: Some of the regulars spend several hours a day with Kerrigan.

MERRILL SCHNEIDER, FOOD CRITIC CLIENT: It's good to know that your dog is cared for someone who really, really loves your dog. Jed now thinks that Patty is his master and we're this motel he stays at where he gets room and board, and then he looks forward to Patty picking him up. Patty is wonderful.

WIAN: Kerrigan reads in between stops; not doggy magazines, but money magazines.

KERRIGAN: I invested very well in real estate in Southern California, and I own two homes here, and I also do a lot of investing in the market. Yearly, it's anywhere between 18 to 30 percent annual growth with stocks, and my real estate has appreciated very well also. Anybody who's in the market is going to be able to retire earlier.

WIAN: And that's the plan. This dog lover is itching to retire by 40, just two and a half years away. So what has driven this entrepreneur to success?

KERRIGAN: Fear of failure. I won't let myself fail. So whatever it takes: If it's 24-hour days, if it's -- you know, I will put in whatever it takes to make it work.

This stop is just dropping Henry back off because he's been with me since about 8:30 this morning.

WIAN: Henry's owner is actress Meghan Gallagher. She works long hours and depends on Kerrigan to look after her beloved basset hound.

MEGHAN GALLAGHER, ACTRESS/CLIENT: So we don't want her to retire. I'm just going on record: No matter how wealthy and successful she is, she can't retire.

WIAN: The 3-year-old pet store is the command post and is based in upscale Brentwood, California.

ISABEL WAHNE-DALY, STORE MANAGER: She knows a lot about animals and she cares, she really cares, and I think that people catch on to that. They can feel if you're phony or if you really care for their pets. Their pets are their babies.

KERRIGAN: How old is she?

UNIDENTIFIED FEMALE: She's a year.

WIAN: Kerrigan is helping a store customer pick out a sweater for a baby Boston terrier.

KERRIGAN: Now, give her a chance, because at first she's going to hate it.

UNIDENTIFIED FEMALE: Well, right now we have her in Gap Kids, baby Gap clothes.

KERRIGAN: So you're already dressing her up.

UNIDENTIFIED FEMALE: We've been dressing her for...

WIAN: Aunt Patty's Pets supplies garments, toys and novelty items. Food is the biggest seller. Most of it is home-delivered.

KERRIGAN: My goal is to get every dog or cat on a healthy diet. Holistic foods that are whole grains, baked, natural, no preservatives. A lot of dogs are allergic to beef, a lot of dogs are allergic to chicken.

WIAN: Kerrigan carries alternatives, including ostrich, rabbit and venison. She's always looking for new unique or healthy products. Today is her lucky day.

UNIDENTIFIED FEMALE: I'm with Zack's Yummy Bones.

KERRIGAN: OK.

UNIDENTIFIED FEMALE: We make 100 percent natural homemade doggy treats. Here they are.

KERRIGAN: Oh, these are great. UNIDENTIFIED FEMALE: That's the bag.

KERRIGAN: OK, and what are the flavors?

WIAN: Kerrigan's four-legged friends give their chomp of approval.

KERRIGAN: Why don't we take six of each?

UNIDENTIFIED FEMALE: OK.

KERRIGAN: I consider this a very natural, holistic dog and cat supplies only. We don't do birds, we don't do fish. You know, this is it. That's all I -- my expertise is dogs and cats, and so that's what I wanted to really specify when I opened the place. You can't be an expert at everything, so I figure 18 years, this is what I know, this is what I should preach.

And when you go away again, we'd be more than happy to take care of your kitties.

WIAN: The store is the least profitable of her businesses, but it brings in clients for pet-sitting and grooming. Two grooming vans average 80 dogs per week. Services range from $40 to $80. Kerrigan bought her first mobile grooming service in 1993 and added a second two years later.

KATHY KLOVEF, SCREENWRITER: She is a complete dog service that I can only trust my dogs with. When I went away for a week and a half, they didn't even care when I came back because Kathy was here taking care of them.

WIAN: Kathy is Patty Kerrigan's sister.

KATHY KERRIGAN, SISTER: It's the best job in the world. I love animals and I wouldn't trade it for anything.

KERRIGAN: Without her I would have never expanded the way I have. She's just the backbone to this business. Just having a sister who's also as close to a partner as you can get makes decision-making so much easier.

WIAN: Patty Kerrigan turned her love for animals into a thriving business.

KERRIGAN: You're just gorgeous. Did you just have your hair done?

WIAN: The long term goal is to leave her pampered pooches in the hands of others and to open her own pet rescue sanctuary.

Casey Wian, CNN Financial News, Los Angeles.

(END VIDEOTAPE)

ANNOUNCER: You're watching CNN NEWSROOM, seen in schools around the world, because learning never stops, and neither does the news.

WALCOTT: As we enter the 21st century, technology is having a greater impact on many jobs. One key to the future -- flexibility. In "Worldview" today, we explore hot careers and the trends technology is pushing.

From the automobile and airplane to the computer, the 20th century brought incredible advances. But they came with a steep price: lost jobs. It's a phenomenon felt around the world. But history also teaches, with change comes opportunity, and those opportunities are waiting for you. As the 21st century gets underway, you could be looking forward to finishing your education, finding a first job, or beginning a career. What do you want to do when you grow up?

Gary Tuchman looks at what history is teaching tomorrow's work force and what you could find in your future.

(BEGIN VIDEOTAPE)

GARY TUCHMAN, CNN CORRESPONDENT (voice-over): Industries evolve. Think of how construction has changed since that Great Pyramid project in Egypt, or how shipping has changed since an explorer named Columbus sailed the ocean blue. But the knowledge that change is constant doesn't decrease work place anxiety.

(BEGIN VIDEO CLIP, "A LIFE LESS ORDINARY")

EWAN MCGREGOR, ACTOR: You think you can replace me with a robot.

(END VIDEO CLIP)

TUCHMAN: This custodian losing his job to a machine in the movie, "A Life Less Ordinary," did and still does reflect a fear among many workers. As it is, technology is both friend and foe, creating new jobs while making others obsolete.

GREGG EDWARDS, ACADEMY ADVANCED STRATEGIC STUDIES: The history of jobs in America has been the history of job creation and job loss and of major changes in the way that --- the kinds of skills that people have to have.

TUCHMAN: Since the beginning of time, humankind, through invention and ingenuity, has found ways to make work easier. But as that has happened, many types of jobs have started disappearing.

Coal mining is a classic case in point. About 91,000 American miners are left; 32,000 of them will be out jobs by the end of the next decade. The natural gas industry will lose more than half of its jobs. And 55,000 people currently employed in the steel and blast furnace industries will have to find new work within the next decade.

EDWARDS: We went from almost 60 percent down now to 12 percent, and soon it will be four percent of people that are actively involved in productive manufacturing. TUCHMAN: Charlie Chaplin realized early in the 20th century that assembly line work is challenging, to say the least. But that type of work used to be plentiful. It no longer is.

WILLIAM BRIDGES, AUTHOR, "JOBSHIFT": When companies did everything themselves, there was room for all kinds of factory workers. Ford, back in the early part of the 20th century, had such a complex system that it even raised the sheep for the wool that went into the seats of the cars. Now, those jobs went away. Those are not Ford jobs anymore, they're jobs that belong to this sheep ranch and that sheep ranch now.

TUCHMAN: An electronic wave has shaken the workplace. The advent of the microchip has spawned a whole new world of computer technologies that enable work places to do more with less.

Take the recording industry.

CONRAD ROTONDELLA, POCKETFUEL: Five or six years ago, in order to make a record, you had to pretty much sell your soul to a record company.

TUCHMAN: But now things are changing.

MARCUS FARNEY, POCKETFUEL: That's a good starting point.

TUCHMAN: Marcus Farney and Conrad Rotondella, both drummers, use a computer to record, mix and distribute their music. Here Marcus plays while Conrad records the sounds. They manipulate and edit those sounds using computer software. Their recording studio is actually a hard drive.

FARNEY: We can actually do without the engineer, we can do without studio managers, we can save a lot of money in musicians. If you're selling it via the Internet, you don't even need CD-ROM manufacturing anymore, you just download the files.

TUCHMAN: This past spring, Ricky Martin's "Livin' La Vida Loca" became "Billboard"'s first number one single to have been entirely recorded and mixed using a computer.

(BEGIN VIDEO CLIP, "THE BLAIR WITCH PROJECT")

HEATHER DONAHUE, ACTRESS: I am so, so sorry for everything that has happened.

(END VIDEO CLIP)

TUCHMAN: And with digital cameras in vogue, Hollywood is feeling a jolt. Some movies, such as the recent hit, "The Blair Witch Project," are being shot on relatively inexpensive digital cameras which reduce the number of employees needed.

But the technology also creates opportunities for people who couldn't have afforded to make a movie. Scott Coffey and Nadia Conners make digital movies for the Internet. NADIA CONNERS, "TREE MEDIA": We couldn't have done this 10 years ago.

TUCHMAN: Their latest feature is called "Traffic," a film about life in L.A.

SCOTT COFFEY, "TREE MEDIA": We shot this in a supermarket with a camera this big, and we ran in, shot it to use a real tomato, squish it in our hand. We ran out of the supermarket.

CONNERS: People had no idea we were making a movie.

COFFEY: We were there and did it and ran out.

CONNERS: They were like, what are they doing?

TUCHMAN: Another industry that is changing dramatically is sales.

(BEGIN VIDEO CLIP, "EDWARD SCISSORHANDS")

DIANNE WIEST, ACTRESS: Avon calling.

(END VIDEO CLIP)

TUCHMAN: In the movies, Avon is still calling, but in real life it has become rare. Twenty-first century Avon entrepreneurs are more likely to attract their clients on the Internet...

ANIMATED COMPUTER VOICE: You've got mail.

TUCHMAN: ... and receive their orders on e-mail before delivering the merchandise.

DEBBY SHINE, AVON REPRESENTATIVE: It has saved me a lot of time, a lot of energy. And for me personally, it has been a wonderful addition to running the business.

TUCHMAN: Running business in a more streamlined fashion is the way of the future, whether it's the mom and pop shop or a giant like Xerox...

UNIDENTIFIED FEMALE: I put the unclean version up.

TUCHMAN: ... where Sharon Varelli (ph) is a field manager.

UNIDENTIFIED FEMALE: The companies that stay with the old way of doing business won't be here five years from now.

TUCHMAN: The most valuable employees of the 21st century, experts say, will be the ones who have the most skills.

BRIDGES: Unless you're actually adding some kind of demonstrable, measurable value to what the organization does for its clients, for its customers, it's going to be very hard to justify keeping you on the payroll.

TUCHMAN (on camera): That certainly sounds intimidating, but experts say if you're the type of employee who adds that kind of value to an organization, you'll be even more important than you were in the past.

(voice-over): To help workers through all these changes, experts still see a place for trade unions.

ELAINE BERNARD, HARVARD TRADE UNION PROGRAM: Unions will probably play a fairly important role in the next century because people forget that one of the functions of unions is to help employees deal with change.

DR. SAM BUB, FAMILY PRACTITIONER: Look how much inflammation she's had there.

TUCHMAN: Even doctors in their own practices feel the need to offer more.

BUB: We're capable of doing various therapeutic modalities in this room.

TUCHMAN: This Pennsylvania family practitioner is adding alternative care services, such as massage therapy and acupuncture.

BUB: Managed care has created many more jobs within my office, and I've got a larger payroll. And the compensation we get per patient is less because of managed care, so we have to come up with ways to make our practice succeed.

TUCHMAN: Remember the Fuller Brush man?

(BEGIN VIDEO CLIP)

UNIDENTIFIED MALE: Would you be interested in a hair brush? Would you be interested in a hair brush? Would you be interested in a hair brush? Would you...

(END VIDEO CLIP)

TUCHMAN: This movie portrayal of the classic sales job will have to serve as the enduring memory because it's one of the many jobs that have disappeared, or will disappear, as times change.

But if you're looking for a 21st-century career path with lots of opportunities, consider computer and data-processing services jobs. Currently, there are about 1.6 million such positions in the U.S. By the end of the next decade, though, that number is expected to jump to 3.4 million.

Other promising fields for future growth include the health services industry, where jobs are expected to increase by more than 50 percent; and the business of residential care, where a similar jump is anticipated. BRIDGES: If you've built your life around yesterday's opportunities, you may find it very, very hard to seize tomorrow's opportunities.

TUCHMAN: Flexibility, creativity and versatility, all keys to success in the job market of this new millennium.

Gary Tuchman, CNN, New York.

(END VIDEOTAPE)

HAYNES: Throughout February, NEWSROOM has observed Black History Month with a series of special reports. Today, we focus on the interpretation of an American monument. It's been almost 125 years since the Statue of Liberty was delivered by the French to New York Harbor. Since then, it's come to represent hope and welcome to those coming to the United States. But there's a view that it was originally intended as a monument to freedom for American slaves.

Garrick Utley has our report.

(BEGIN VIDEOTAPE)

GARRICK UTLEY, CNN CORRESPONDENT (voice-over): When she was growing up, Diane Dayson didn't plan on a career as a National Park Service ranger or imagine that she would be in charge of some of the most emotively important real estate in the United States, or face an unexpected question.

DIANE DAYSON, NATIONAL PARK SERVICE: About four years ago when I got here, during Black History Month over my e-mail came a newspaper article about, did you know that the Statue of Liberty was black? And did you know that it had some significant relevance to the African- American community as it related to anti-slavery and the freedom of slaves?

UTLEY: No, Superintendent Dayson did not know that, so she launched a research program to investigate the assertions. The main argument goes back to 1865 when the idea of a statue as a gift from France was first proposed by Edouard de Laboulaye, a prominent advocate of democracy in his country and an outspoken opponent of slavery in the United States.

In 1865, Abraham Lincoln, who was widely admired in France, was dead and American slaves had been emancipated.

HOWARD DODSON, DIRECTOR, SCHOMBURG CENTER: At the time that it was conceived and proposed, that its intent was clearly tied to the abolitionist movement and the struggle against slavery, and that as it evolved into -- from a project idea to an actual construction initiative, that it began to drift away from that.

UTLEY (on camera): The belief of some that the Statue of Liberty was not originally conceived for the "huddled masses yearning to breathe free" -- immigrants -- but rather for the liberation of slaves in the United States is understandably controversial, for once a monument becomes a symbol, deeply rooted in the national soul, it's hard to change what it represents.

(voice-over): Those who make their way from around the nation, or the world, to Liberty Island read their own meaning into the monument. That's what symbols are for.

In a land that tolerated slavery for 243 years and has erected no major national monument or memorial to its human cost, it is not surprising that those who feel most pained by slavery and its legacy would now want to claim their piece of this symbol of liberty.

Garrick Utley, CNN, New York.

(END VIDEOTAPE)

WALCOTT: And that about wraps up today's edition of NEWSROOM. But before we leave you, an update on the space shuttle Endeavour.

HAYNES: You got it. It's back home after an eleven-day Earth mapping mission. Endeavour and its crew of six astronauts landed at the Kennedy Space Center in Florida yesterday. The touchdown was delayed because of gusty winds.

WALCOTT: During their mission, the shuttle crewmates used radar to map the Earth's surface. The images will be used to create the finest maps of the planet ever made.

And that's it for us. From all of here at NEWSROOM, have a great day.

HAYNES: Take it easy.

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