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American Morning

Off The Hook

Aired September 25, 2003 - 09:23   ET

THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.


THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.


BILL HEMMER, CNN ANCHOR: We know telemarketers are the callers we love to hate, but comedian Tom Mabe doesn’t stop there. He lives to torment telemarketers, and he's turned revenge into a bit of a cottage industry for himself.
Here's a sample.

(BEGIN AUDIO CLIP)

UNIDENTIFIED FEMALE: Hello.

TOM MABE, "WAKE-UP CALL FOR TELEMARKETERS": Hi, this is Tom Mabe from Sleepy Sleep Aids with a special offer of a sleeping pill that guarantees a great night's rest. Ma'am, how are you doing this evening?

UNIDENTIFIED FEMALE: What?

MABE: Ma'am, do you often find yourself unable to sleep at night?

UNIDENTIFIED FEMALE: This is ridiculous! Don't call people this early!

MABE: Ma'am, it's 4:00 a.m.

UNIDENTIFIED FEMALE: It's (EXPLETIVE DELETED) in the morning.

MABE: If I could just get your credit card number.

UNIDENTIFIED FEMALE: (EXPLETIVE DELETED) you!

(END AUDIO CLIP)

HEMMER: I think I'd be ticked, too.

Tom Mabe's new CD, "A Wake-Up Call for Telemarketers," is with us now for his take on this national "do not call" registry list.

Nice to see you.

MABE: Hi. Good to see you.

HEMMER: A year later.

MABE: It's a year later.

HEMMER: The last time we were together was across town.

MABE: Yes.

HEMMER: It's a dark day for telemarketers, isn't it?

MABE: Oh, yes, man. It's sad. You know, it's like it’s not going to last. People hate telemarketers. And by the way, I was pretty upset that the guy from the DMA wouldn't wear my shirt. I was talking to him in the Green Room. "If you can read this, you're overqualified for telemarketing."

HEMMER: How did he take that, by the way?

MABE: He's a big fan, actually.

HEMMER: Yes.

MABE: He's got all of my CDs -- no, he doesn't care for me.

HEMMER: Go back to your history, quickly. You were in Louisville, Kentucky.

MABE: Working out of my house.

HEMMER: There was some sort of convention going on, and this is what dragged you into this.

MABE: Yes, this last call you just played, that was at a telemarketing convention in Washington, D.C. You know, I work third shift. I sleep during the day. And they keep on calling me and waking me up. And I say, "Put me on your 'do not call' list," but that translates into calling me three times tomorrow.

So, I found out about the convention in D.C. I went there and checked in the same hotel. And I found out what floors they were on and what rooms they were in. At 3:00 in the morning, I started calling them and waking them up, trying to sell them stuff.

HEMMER: Why do you hate these guys so much?

MABE: Oh, they won't let me do my job. I mean, for years I was nice. Hey, man, like I work out of my house, I'm sleeping, don't call me. And I got tired of being victimized.

HEMMER: It's safe to say you've never bought anything from telemarketers?

MABE: Never, never, never.

HEMMER: When you ask them to take yourself and your family off the list, does it happen?

MABE: No. It literally translates into calling me three times tomorrow. I get more calls I guess because I work out of my house.

HEMMER: Yes. Listen, we have another sample here. We want to play it for our viewers. Back to the CD now.

(BEGIN AUDIO CLIP)

UNIDENTIFIED MALE: Hello.

MABE: Hi, this is Tom Mabe calling from G&A Long Distance Services. How are you doing this evening, sir?

UNIDENTIFIED MALE: I'm sleeping.

MABE: Sir, do you often find yourself awake at night worrying about your long-distance phone bill?

UNIDENTIFIED MALE: Dude, it's after 3:00 in the morning.

MABE: Sir, I'm sorry. I would never call you this late. We must be in a different time zone. It's only like 2:15 here. But let me make up for it. What if I told you that I could save you up to $5 a year on your phone bill?

(END AUDIO CLIP)

HEMMER: Five bucks a year.

MABE: (UNINTELLIGIBLE).

HEMMER: Explain who is on the other end of that line, by the way?

MABE: That's a telemarketer sleeping at a telemarketing convention in Washington, D.C. at 3:00 in the morning.

HEMMER: Weren't they grateful to hear from you, huh?

MABE: Oh, man. You know what they're doing now? They've got the reverse telemarketing.

HEMMER: Which is?

MABE: That's if the law passes -- any time you call customer service, at the end of the call they try to sell you something. I mean, what's next? You call 911, someone's breaking into my house. Well, I have to tell you about this new home security system. I mean, it's getting bad.

HEMMER: Hey, listen, good luck to you, Tom.

MABE: Thank you.

HEMMER: It's always a pleasure speaking to you.

MABE: Thank you.

HEMMER: Thanks for coming to New York.

MABE: Good to see you. HEMMER: Watch those t-shirts. The folks down in D.C. would love to get one. See you later.

MABE: Thanks, Bill.

TO ORDER A VIDEO OF THIS TRANSCRIPT, PLEASE CALL 800-CNN-NEWS OR USE OUR SECURE ONLINE ORDER FORM LOCATED AT www.fdch.com.







Aired September 25, 2003 - 09:23   ET
THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.
BILL HEMMER, CNN ANCHOR: We know telemarketers are the callers we love to hate, but comedian Tom Mabe doesn’t stop there. He lives to torment telemarketers, and he's turned revenge into a bit of a cottage industry for himself.
Here's a sample.

(BEGIN AUDIO CLIP)

UNIDENTIFIED FEMALE: Hello.

TOM MABE, "WAKE-UP CALL FOR TELEMARKETERS": Hi, this is Tom Mabe from Sleepy Sleep Aids with a special offer of a sleeping pill that guarantees a great night's rest. Ma'am, how are you doing this evening?

UNIDENTIFIED FEMALE: What?

MABE: Ma'am, do you often find yourself unable to sleep at night?

UNIDENTIFIED FEMALE: This is ridiculous! Don't call people this early!

MABE: Ma'am, it's 4:00 a.m.

UNIDENTIFIED FEMALE: It's (EXPLETIVE DELETED) in the morning.

MABE: If I could just get your credit card number.

UNIDENTIFIED FEMALE: (EXPLETIVE DELETED) you!

(END AUDIO CLIP)

HEMMER: I think I'd be ticked, too.

Tom Mabe's new CD, "A Wake-Up Call for Telemarketers," is with us now for his take on this national "do not call" registry list.

Nice to see you.

MABE: Hi. Good to see you.

HEMMER: A year later.

MABE: It's a year later.

HEMMER: The last time we were together was across town.

MABE: Yes.

HEMMER: It's a dark day for telemarketers, isn't it?

MABE: Oh, yes, man. It's sad. You know, it's like it’s not going to last. People hate telemarketers. And by the way, I was pretty upset that the guy from the DMA wouldn't wear my shirt. I was talking to him in the Green Room. "If you can read this, you're overqualified for telemarketing."

HEMMER: How did he take that, by the way?

MABE: He's a big fan, actually.

HEMMER: Yes.

MABE: He's got all of my CDs -- no, he doesn't care for me.

HEMMER: Go back to your history, quickly. You were in Louisville, Kentucky.

MABE: Working out of my house.

HEMMER: There was some sort of convention going on, and this is what dragged you into this.

MABE: Yes, this last call you just played, that was at a telemarketing convention in Washington, D.C. You know, I work third shift. I sleep during the day. And they keep on calling me and waking me up. And I say, "Put me on your 'do not call' list," but that translates into calling me three times tomorrow.

So, I found out about the convention in D.C. I went there and checked in the same hotel. And I found out what floors they were on and what rooms they were in. At 3:00 in the morning, I started calling them and waking them up, trying to sell them stuff.

HEMMER: Why do you hate these guys so much?

MABE: Oh, they won't let me do my job. I mean, for years I was nice. Hey, man, like I work out of my house, I'm sleeping, don't call me. And I got tired of being victimized.

HEMMER: It's safe to say you've never bought anything from telemarketers?

MABE: Never, never, never.

HEMMER: When you ask them to take yourself and your family off the list, does it happen?

MABE: No. It literally translates into calling me three times tomorrow. I get more calls I guess because I work out of my house.

HEMMER: Yes. Listen, we have another sample here. We want to play it for our viewers. Back to the CD now.

(BEGIN AUDIO CLIP)

UNIDENTIFIED MALE: Hello.

MABE: Hi, this is Tom Mabe calling from G&A Long Distance Services. How are you doing this evening, sir?

UNIDENTIFIED MALE: I'm sleeping.

MABE: Sir, do you often find yourself awake at night worrying about your long-distance phone bill?

UNIDENTIFIED MALE: Dude, it's after 3:00 in the morning.

MABE: Sir, I'm sorry. I would never call you this late. We must be in a different time zone. It's only like 2:15 here. But let me make up for it. What if I told you that I could save you up to $5 a year on your phone bill?

(END AUDIO CLIP)

HEMMER: Five bucks a year.

MABE: (UNINTELLIGIBLE).

HEMMER: Explain who is on the other end of that line, by the way?

MABE: That's a telemarketer sleeping at a telemarketing convention in Washington, D.C. at 3:00 in the morning.

HEMMER: Weren't they grateful to hear from you, huh?

MABE: Oh, man. You know what they're doing now? They've got the reverse telemarketing.

HEMMER: Which is?

MABE: That's if the law passes -- any time you call customer service, at the end of the call they try to sell you something. I mean, what's next? You call 911, someone's breaking into my house. Well, I have to tell you about this new home security system. I mean, it's getting bad.

HEMMER: Hey, listen, good luck to you, Tom.

MABE: Thank you.

HEMMER: It's always a pleasure speaking to you.

MABE: Thank you.

HEMMER: Thanks for coming to New York.

MABE: Good to see you. HEMMER: Watch those t-shirts. The folks down in D.C. would love to get one. See you later.

MABE: Thanks, Bill.

TO ORDER A VIDEO OF THIS TRANSCRIPT, PLEASE CALL 800-CNN-NEWS OR USE OUR SECURE ONLINE ORDER FORM LOCATED AT www.fdch.com.