Return to Transcripts main page

CNN Newsroom

Should Security Guards Wear Bullet-Proof Vests?; President Obama Urges Health Care Changes

Aired June 11, 2009 - 13:00   ET

THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.


TONY HARRIS, CNN ANCHOR: We are pushing forward now with the next hour of CNN NEWSROOM with Kyra Phillips.

KYRA PHILLIPS, HOST: Tony, thanks so much.

Getting sick is bad. Getting sick and going broke is worse. Live this hour, President Obama highlights health care horror stories. And we push forward with the prospect and politics of reform.

And you've heard about the hate. This hour, we raise up the hero. Officer Stephen Tyrone Johns, gunned down while saving lives at a sacred site.

Hello, everyone. I'm Kyra Phillips, live in the CNN world headquarters in Atlanta. You're live in the CNN NEWSROOM.

He opened the door to his killer. New details from yesterday's deadly shooting at the Holocaust Museum in Washington. This is the suspect, James Von Brunn. Just last hour D.C. police announced murder and weapons charges against the 88-year-old white supremacist in the rifle slaying of a museum guard. Other guards shot back, wounding the suspect, who remains in critical condition right now.

We've also learned the FBI is pursuing possible hate crime charges. And we got a tragic glimpse into what happened as the gunman approached the scene of the crime.

(BEGIN VIDEO CLIP)

CHIEF CATHY LANIER, D.C. METROPOLITAN POLICE: As he approached the 14th Street entrance, as was said earlier, Special Police Officer Johns was kind enough to open the door to allow him to enter. As he entered, he raised the rifle, opened fire, striking Special Police Officer Johns, and then engaging with other special police officers in the museum, who, by all accounts, stopped him from entering that museum and injuring anybody else.

(END VIDEO CLIP)

PHILLIPS: An attack allegedly fueled by hate. A victim remembered with love. This is Security Officer Stephen Tyrone Johns you're just about to see in a minute here -- there we go -- killed in yesterday's shooting. He was 39 years old, and he spent six years guarding the Holocaust Museum. The flags are at half-staff today.

The museum director says that Johns was a great friend with a wonderful smile, who died heroically. His 11-year-old son was on the way to the hospital to see him, but Johns died before he could even get there.

We want to note that the family invited the media to talk to the boy at this very difficult hour.

(BEGIN VIDEO CLIP)

STEPHEN JOHNS JR., SON OF VICTIM: To me, he was a pretty great guy. He was always there for me when I was, like, down or sad.

UNIDENTIFIED MALE: had the right words, the right touch to pick you up?

JOHNS: Uh-huh. Then, like, when I had heard about what happened, I was just sad, mad at the guy that shot him.

UNIDENTIFIED MALE: Your dad being there may have saved a lot of lives.

JOHNS: Uh-huh.

(END VIDEO CLIP)

VELEZ-MITCHELL: And we're looking right now at a tribute to Security Officer Johns on the Web site of the Security Police Fire Professionals of America. It represents more than 30,000 security workers nationwide.

The union refers to Officer Johns as "our brother" and sends prayers to his family. If you want to look at the Web site, it's www.SPFPA.org. You can actually see all the comments that are being made about the officer, his picture there, and also the fact that they'll all be wearing "officer down" black ribbons across their badges today.

Well, the very same union had pushed for bullet-proof vests for security guards including the ones who worked at the Holocaust Memorial Museum. Security Officer Johns was not wearing one, and even if he had, we still don't know if it would have saved his life. But it certainly begs the question. Should more security guards wear bullet-proof vests?

Well, the Justice Department says that more than 3,000 police officers' lives have been saved by body armor since the mid-1970s. So, why don't more security guards strap on those vests? Well, my next guest wants an answer.

Assane Faye is the Washington district director of Security Police and Fire Professionals of America.

Assane, I guess my first question out of the box, knowing what you know, could a vest have saved his life?

ASSANE FAYE, WASHINGTON DISTRICT DIRECTOR, SECURITY POLICE AND FIRE PROFESSIONALS OF AMERICA: Yes, absolutely. Because a couple of years ago there were some loony guy that walked past the guards and started making some -- some remarks, talking about the chancellor of the museum is corrupting the world, and he made some threats. So, a month later we went through negotiations, and this was an issue, that the company was very open-minded about.

This it's not like they didn't want to do it. They said, yes, this is something that we need to consider. But we use that also, that platform, to increase their wages, because of the risk factor. So --

PHILLIPS: So what happened? Why didn't, -- if the company wasn't opposed to it, why didn't these guys get their vests?

FAYE: Well, they did not opposed to it, but the issue was on the table. And it's not new to the company because they give vests to some -- to every Army base, the company gives them the vests. So, I guess this is a discretionary matter that belongs to the company, to either dispense the vests or not.

PHILLIPS: Now, according to the company, because the question was asked, to the company, "All of our security guards at the U.S. Holocaust Museum were in their prescribed uniforms, arms and equipment as per the contract specifications."

FAYE: Yes.

PHILLIPS: So, is that true that the contract does not specify whether they should wear a vest or not?

FAYE: That's true. The contract did not specify it.

PHILLIPS: OK. So, when you went into the negotiations, were you trying to get the contract to specifically say you must wear a vest?

FAYE: Yes.

PHILLIPS: OK. And where does that stand? Is that still in negotiations? Or did the company say, "Hey, we'll think about it"?

FAYE: Yes, they're open-minded. They took serious consideration about the issue. But at the conclusion of the negotiations, we did not have that approved.

PHILLIPS: Now, OK, the conclusion of the negotiations it wasn't approved. So, was it -- was that the end of the discussion, then?

FAYE: It was the end of the discussion, yes. They could at any point in time come back and supply these vests if they decided to.

PHILLIPS: All right, and the company we're talking about is Wackenhut Security. So, I guess this puts into the spotlight the costs of these vests. I mean, if you look at the type of vests that are out there, you've got tactical vests, military vests. You got all different types of plates in those vests, ceramic, Kevlar. They're extremely expensive. They can get up to, you know, $1,600. Do me a favor, stay with me, Assane Faye, because we need to monitor the president of the United States. We're going to come back to our discussion about vests and security officers, very important.

But I want to take you live to President Barack Obama, speaking now on his health-care plan in Green Bay, Wisconsin. We'll talk about it after the speech.

BARACK OBAMA, PRESIDENT OF THE UNITED STATES: Thank you. Thank you. Thank you, guys. Thank you. Thank you so much. Please, everybody, have a seat. Thank you.

Thank you. It is great to be back in Green Bay. We are hoping that both the Packers and the Bears do better this year. Come on. We can bring everybody together.

I want to make just a few acknowledgements. We've got some wonderful special guests here today. First of all, can everybody please give Laura a huge round of applause for sharing her story?

I want to thank our hosts: principal Brian Davis and his beautiful family and superintendent Greg Moss. Please give them a big round of applause. Your outstanding governor, Jim Doyle, is here. Give him a big round of applause. Lieutenant Governor Barbara Lawton is here. Give Barbara a big round of applause. Congressman Steve Kagen's here. Congressman. Your own mayor, Jim Schmidt. And Milwaukee Mayor Tom Barrett is here, as well.

I want to thank all the tribal leaders of Wisconsin who are with us here today. And they couldn't be with us, but I want to acknowledge great leadership that you're getting in the United States Senate from Herb Kohl and Russ Feingold. Give them a big round of applause.

This is a town-hall meeting, but if you don't mind, I want to make a few comments at the outset sort of to frame the discussion, and then we'll get to the fun part, and you guys can bombard me with questions.

As I said, I want to thank Southwest High School for hosting us. I especially want to thank -- I especially want to thank Laura for sharing her story. It takes courage to do that, and it takes even more courage to battle a disease like cancer with such grace and determination. And I know her family's here, and they're working and fighting with her every inch of way.

Laura's story is incredibly moving, but, sadly, it's not unique. Every day in this country more and more Americans are forced to worry about not just getting well, but whether they can afford to get well. Millions more wonder if they can afford the routine care necessary to stay well.

Even for those who have health insurance, rising premiums are straining family budgets to the breaking point. Premiums that have doubled over the last nine years and have grown at a rate three times faster than wages. Let me repeat that. Health-care premiums have gone up three times faster than wages have gone up. Desperately- needed procedures and treatments are put off because the price is too high. And all it takes is a single illness to wipe out a lifetime of savings.

Now, employers aren't faring any better. The cost of health care has helped leave big corporations like GM and Chrysler at a competitive disadvantage with their foreign counterparts. For small businesses it's even worse. One month they're forced to cut back on health-care benefits. The next month they've got to drop coverage. The month after that, they have no choice but to start laying off workers.

For the government, the growing cost of Medicare and Medicaid is the biggest threat to our federal deficit. Bigger than Social Security, bigger than all the investments that we've made so far. So, if you're worried about spending and you're worried about deficits, you need to be worried about the cost of health care.

We have the most expensive health-care system in the world, bar none. We spend almost 50 percent more per person on health care than the next most expensive nation. Fifty percent more.

But here's the thing, Green Bay. We're not any healthier for it. We don't necessarily have better outcomes. Even within our own country, there are a lot of places where we spend less on health care but actually have higher quality than places where we spend more.

And it turns out Green Bay's a good example. Right here in Green Bay, you get more quality out of fewer health-care dollars than many other communities across this country. This is a -- something to be proud of. That's something to be proud of. I want to repeat that. You spend less. You have higher quality here in Green Bay than in many parts of the country.

But across the country, spending on health care keeps on going up and up and up, day after day, year after year.

I know that there are millions of Americans who are happy, who are content with their health-care coverage. They like their plan. They value the relationship with their doctor. And no matter how we reform health care, I intend to keep this promise. If you like your doctor, you'll be able to keep your doctor. If you like your health- care plan, you'll be able to keep your health-care plan. So -- so don't let people scare you. If you like what you've got, we're not going to make you change.

But in order to preserve what's best about our health-care system, we have to fix what doesn't work. For we've reached the point where doing nothing about the cost of health care is no longer an option. The status quo is unsustainable. If we don't act and act soon to bring down costs, it will jeopardize everybody's health care.

If we don't act, every American will feel the consequences: in higher premiums, which, by the way, means lower take-home pay. Because it's not as if those costs are all borne by your employer. That's money that could have gone to giving you a raise. In lost jobs and shuttered business; in a rising number of uninsured; in a rising debt that our children and their children will be paying off for decades.

If we do nothing, within a decade, we will be spending $1 out of every $5 we earn on health care. And in 30 years we'll be spending $1 out of every $3 we earn on health care. That's untenable. It's unacceptable. I will not allow it as president of the United States.

Now, health-care reform's not something I just cooked up when I took office. Sometimes I hear people saying, he's taking on too much. Why is he -- I'm not doing this because I don't have enough to do. We need health-care reform because it's central to our economic future. It's central to our long-term prosperity as a nation.

In past years and decades, there may have been some disagreement on this point, but not anymore. Today we've already built an unprecedented coalition of people who are ready to reform our health- care system. Physicians and health insurers, businesses and workers, Democrats and Republicans.

A few weeks ago, some of these groups committed to doing something that would have been unthinkable just a few years ago. They promised to work together to cut national health-care spending by $2 trillion over the next decade. That will bring down costs. It will bring down premiums. That's exactly the kind of cooperation we need.

But the question now is, how do we finish the job? How do we permanently bring down costs and make quality, affordable health care available to every single American? And my view is that reforms should be guided by a simple principle: we will fix what's broken, and we will build on what works.

In some cases, there's broad agreement -- in some cases there's broad agreement on the steps we should take. So, in our recovery act that we already passed -- hey, buddy! My guy in the cap, he was waving at me.

In the recovery act, we've already made investments in health I.T. That's information technologies, and electronic medical records, that will reduce medical errors, save lives, save money, and still ensure privacy.

We also need to invest in prevention and wellness programs to help Americans live longer and healthier lives.

But the real cost savings will come from changing the incentives of a system that automatically equates expensive care with better care. We've got to move from addressing -- we've got to address flaws that increase profits but don't actually increase the quality of care for patients. We have to ask why places like Geisinger Health Systems in rural Pennsylvania or Intermountain Health in Salt Lake City, or communities like Green Bay, can offer high-quality care at costs well below average. But other places in America can't.

We need to identify the best practices across the country, learn from the successes, and then duplicate those successes everywhere else.

And we should change the warped incentives that reward doctors and hospitals based on how many tests and procedures they do -- even if those tests and procedures aren't necessary or result from medical mistakes. Yes, doctors didn't get into the medical profession to be bean counters or paper pushers. They're not interested in spending all their time acting like lawyers or business executives. They became doctors to heal people. And that's what we have to free them to be able to do.

We also need to provide Americans who can't afford health insurance more affordable options. That's an economic imperative, but it's also a moral imperative. Because we know that when somebody doesn't have health insurance, they're forced to get treatment at the E.R., and all of us end up paying for it.

The average family pays $1,000 in extra premiums to pay for people going to the emergency room who don't have health insurance. So, you're already subsidizing other folks. It's just you're subsidizing the most expensive care. You'd be better off subsidizing to make sure they were getting regular checkups. We're already paying for it. It's just it's hidden in your premiums.

So, what we're working on is the creation of something called the health insurance exchange, which would allow you to one-stop shop for a health-care plan, compare benefits and prices, choose the plan that's best for you. If you're happy with your plan, you keep it.

None of these plans, though, would be able to deny coverage on the basis of pre-existing conditions. Every plan should include an affordable basic benefits package. And if you can't afford one of these plans, we should provide you some assistance to make sure that you can.

I also -- I also strongly believe that one of the options in the exchange should be a public insurance option. Now, and the reason is not because we want a government takeover of health care. I've already said, if you've got a private plan that works for you, that's great, but we want some competition. If the private insurance companies have to compete with a public option, it will keep them honest, and it will keep -- help keep their prices down.

Now, covering more Americans is obviously going to require some money up front. We'll save money when they stop going to the emergency room, getting regular checkups, but it's going to cost some money up front. Helping families lower their cost, there's going to be a cost to this. And it comes at a time when we don't have a lot of extra money to spend, let's be honest.

When I came in, we had a $1.3 trillion deficit, and with the economic recession that we're going through, tax revenues are down. I was talking to Governor Doyle. Tax revenues are down. More people are seeking help from the state, so we've got a lot of pressure on our budget.

So, that's why I've already promised that reform cannot add to our deficit over the next ten years. And to make that happen, we've already identified hundreds of billions of dollars worth of savings in our budget, savings that will come from steps like reducing Medicare overpayments to insurance companies and rooting out waste and fraud and abuse in both Medicare and Medicaid, and I'll be outlining hundreds of billions of dollars more in savings in the days to come.

And I'll be honest, even with these savings, reform will require some additional upfront resources, and that's why I propose that we scale back how much the highest-income Americans can deduct on their taxes, take it back to the rate that existed under the Reagan years. And we could use some of that money to help finance health-care reform.

Now, in all these reforms, our goal is simple: the highest quality health care at the lowest possible cost. Let me repeat what I said before. We want to fix what's broken, build on what works.

As Congress moves forward on health-care legislation in the coming weeks, there are going to be different ideas and disagreements about how to achieve this goal. And I welcome all ideas. We've got to have a good debate. What I will not welcome, what I will not accept, is endless delay. Or denial that reform needs to happen. Because when it comes to health care, this country can't continue on its current path.

I know that there's some who will say it's too expensive. I know some people say it's too complicated. But I can assure you, the cost of doing nothing is going to be a lot higher in the years to come. Our deficits will be higher. Our premiums will keep going up. Our wages will be lower. Our jobs will be fewer. Our businesses will suffer.

So, to those who criticize our efforts, I ask them, what's the alternative? What else do we say to all the families who spend more on health care than on housing or on food? What do we tell those businesses that are choosing between closing their doors and letting their workers go? What do we say to Americans like Laura, a woman who has worked all her life, whose husband has worked, whose family has done everything right, a brave and proud woman whose child's school recently took up a penny drive to help pay her medical bills? What do we tell them?

Here's what I'm going to tell them, that after decades of inaction, we have finally decided to fix what's broken about health care in America. We have finally decided it's time to give every American quality health care at an affordable cost. We decided to invest in reforms that will bring costs down now.

We've decided to bring costs down now and in the future. And we've decided to change the system so that our doctors and health-care providers are free to do what they trained and studied and worked so hard to do, to make people well again. That's what we can do in this country, right now, at this moment.

So, I don't want to accept no for an answer. We need to get this done, but I'm going to need your help. That's why I want your thoughts, your questions, on this and any other issues.

Thank you very much, Green Bay. God bless you. Thank you. Thank you.

All right. OK. Here's -- here's what we're going to do. I've got about 15, 20 minutes. Everybody sit down. And here's how we're going to work it. Yes, there are no prearranged questions here. You just raise your hand. I haven't pre-selected anybody. I'm going to go girl-boy, girl-boy, so that I'm not accused of bias in any way. All right? And I won't be able to get to every single question, but I'll try to get to as many as possible.

So, there are microphones in the audience. If you can wait until the microphone comes to you, and that way everybody will be able to hear your question. Stand up and introduce yourself, as well. That will be helpful.

This young lady right here. Right here. Since you're near a microphone. There you go.

UNIDENTIFIED FEMALE: Good afternoon, Mr. President. I am Paulette Guerin (ph). As a self-employed individual, I spend approximately $8,000 annually on my health insurance premium, and it's a $2,000 deductible, no dental, no vision, no prescription coverage.

As my business is declining and because of the economy we have, I'm now in a situation where I'm taking savings to help pay for food and housing, because I also still don't want to lose my health insurance.

And I will be frank and honest with you. I am a supporter of a single payer system over any other system, because I do -- thank you. I do believe that it will meet your three criteria and be the most economically-feasible plan that we have.

When you were speaking, you mentioned that if we go with a public and a private option, that the public option will keep the private insurers honest. My concern is that we will end up in a situation like we have with Medicare, where Medicare is basically a subsidy of private insurance companies, because folks are able to buy Medicare Advantage. It seems to me that we would take that same scenario and increase it outward for the entire country.

And that is why I still support single payer. And I know that at one point you, did and I would ask that it still be on the table for consideration. And thank you so much for your time.

OBAMA: Thank you for the great question.

Let me -- let me just talk about some of the different options that are out there. Because sometimes there's been confusion in the press and the public, and people use, you know, politics in talking about the issue.

There are some folks who say "socialized medicine." You hear that all the time. Socialized medicine. Well, socialized medicine would mean that the government would basically run all of health care. They would, you know, hire the doctors. They would run the hospitals. They'd just run the whole thing. Great Britain has a system of socialized medicine. Nobody's talking about doing that, all right?

So, when you hear people saying "socialized medicine," understand, I don't know anybody in Washington who is proposing this. Certainly not me.

Socialized medicine is different from a single-payer plan. Now, the way a single payer plan works is that you still have private doctors, private hospitals, providers, et cetera, but everything is reimbursed through a single payer, usually the government.

So, Medicare would be an example of a single-payer plan. You know, doctors don't work for Medicare. But Medicare reimburses for services that are provided to seniors who are on Medicare.

There have been proposals to have essentially Medicare for all, a single-payer plan for all Americans. And that person likes it. So, there have -- and there's some appealing things to a single-payer plan, and there are some countries where that's worked very well.

Here's the thing. We're not starting from scratch. We've already got -- because of all kinds of historical reasons, we have primarily an employer-based system that uses private insurers, alongside a Medicare plan for people above a certain age. And then you've got Medicaid for folks who are very poor and don't have access to health care. So, we've got sort of a patchwork system.

And it was my belief and continues to be my belief that, whatever we might do if we were just starting from scratch, that it was important, in order to get it done politically, but also to minimize disruptions to families, that we start with what we have, as opposed to try to completely scrap the system and start all over again.

And so what my attitude was, if you've got an employer-based system -- and a lot of people still get their health insurance through their jobs. Obviously, you're self-employed, so this is a different category. But the majority of people still get their health insurance through their employer. Rather than completely disrupt things for them, my attitude is, let them keep the health insurance that they've got, the doctors that they have. There's still a role for private insurance, but, number one, let's have insurance reform so that you can't eliminate people for pre-existing conditions, so that --

(APPLAUSE)

-- that, you know, there's none of the cherry picking that's going on to try to just get the healthiest people insured and get rid of the sick people, right? So, you've got to set up some rules for how insurance companies operate.

Number two, that for people who are self-employed, for small businesses, for others, they should have an option that they can go to if they can't get insurance through the private marketplace. That's why I've said that I think a public option would make sense. What that, then, does is it gives people a choice. If they're happy with what they've got, if they're employed by somebody who provides them with good health care, you can keep it. You don't have to do anything. But if you don't have health insurance, then you have an option available to you.

Now, how this debate is evolving in Washington, unfortunately sometimes kinds of falls into the usual politics, right? So, what you've heard is some folks on the other side saying, I'm opposed to a public option because that's going to lead to government running your health care system.

Now, I don't know how clearly I can say this, but let me try to repeat it. If you've got health insurance that you're happy with through the private sector, then we're not going to force you to do anything. All we're saying is for the 46 million people who don't have health insurance or for people who've got health insurance like you who are self-employed but the premiums and the deductibles are so high that you almost never get prevention services. You know, you've put off going to a doctor until you're really sick because the out-of- pocket expenses, let's change some of those incentives so that we get more people getting prevention, more people getting health care to keep them healthy as opposed to just treating them when they get sick.

And I think that we can come up with a sensible, commonsense way that's not disruptive, that still has room for insurance companies and the private sector. But that does not put people in the position where they are potentially bankrupt every time they get sick.

Now, how this debate is going to evolve over the next eight weeks, I'm very open-minded. And if people can show me, here's a good idea and here's how we can get it done, and it's not something I've thought of, I'm happy to steal people's ideas. You know, I'm not -- I'm not ideologically driven one way or another about it.

So, the one thing that I do think is critically important, though, is for self-employed people -- because there are a lot of self-employed people here and a lot of small business people. They don't have the ability to pool their health insurance risk. And what that means is part of the reason that typically if you work for a big company, you get a better deal on health insurance than if you're just working for a small company's because there's a bigger pool and that means that each of us have a certain risk of getting sick. But if that's spread around, everybody's premiums can be lowered because the total risk for everybody is somewhat lower.

If you're self-employed, you don't have access to that same pool. And part of what we have to do -- and that's where a public plan potentially comes in, or at least some mechanism to allow you to join a big pool. That will help drive down your costs immediately, your out-of-pocket costs for premiums, lower your deductibles. And what I'd like to see, as I said is, is that every plan includes not only prohibitions against discriminating against people with pre-existing conditions, but also every plan should have incentives for people to use preventive services and wellness programs so that they can stay healthier. You are somebody who I think can be directly impacted and directly helped if Congress gets this thing done and gets it on my desk, I hope, by sometime in October of this year. All right?

(APPLAUSE)

OK. It's a guy's turn. It's a guy's turn. All right, this gentleman in the suit.

QUESTION: Welcome to Green Bay, Mr. President. It's an honor to have you here.

OBAMA: Thank you, sir.

QUESTION: My name is John Corpus (ph). I'm fortunate enough to be here with my 10-year-old daughter who is missing her last day of school for this -- I hope she doesn't get in trouble.

OBAMA: Oh, no.

QUESTION: Yes.

OBAMA: Do you need me to write a note?

(LAUGHTER)

QUESTION: I'll take that you up on that, actually, Mr. President.

OBAMA: All right. Go ahead. I'll start writing it now.

What's her name?

QUESTION: John Corpus.

OBAMA: No, her.

QUESTION: Oh!

(LAUGHTER)

UNIDEITIFIED MALE: Well, considering I have some people here from work that are very interested in --

OBAMA: No, no, I'm serious, though.

What's your daughter's name?

QUESTION: Her name is --

OBAMA: Huh?

QUESTION: Her name is Kennedy (ph).

OBAMA: Kennedy, all right. That's a cool name.

QUESTION: That's a very cool name. Thank you.

OBAMA: All right, I'm going to write to Kennedy's teacher.

OK, go ahead. I'm listening to your question.

QUESTION: Thank you, sir.

I work in the health system and we work with employers, we work with payers, brokers, everybody to try to lower costs for employers. We have retail health clinics, walk-in clinics, regular primary clinics, an emergency department. And everybody's trying to do something now. But all I'm hearing is about what's going to happen long term.

And my question is, what is a timeline that we have set up for this? What do you see happening, especially in the area of working with employers to either offer more insurance or the uninsured being able to get them something now?

OBAMA: Well, look, we're not going to be able -- whatever reforms we set up, it will probably take a couple of years to get it in place.

Here you go, Kennedy. There you go. There you go. You got it.

(APPLAUSE)

All right. So, whatever reforms we pass, we're not -- it's going to take a couple of years to get all the reforms and all the systems in place.

There ARE some things that I think we should be able to do fairly quickly. For example, the pre-existing condition issue. Some of the insurance reform issues I think we should be able to get in place more rapidly.

The thing that I think we're going to have to spend the most time thinking about and really get right -- and you probably know more about this than I do, because you're working with a lot of these employers and insurers and so forth -- is how do we change the medical delivery systems that can either drive costs way up and decrease quality or drive costs down and improve quality.

Let me describe to you what's happening -- part of the reason that Green Bay is doing a better than some other parts of the country. There are places where doctors typically work together as teams. And they start off asking themselves, how can we provide the best possible care for this patient. And because they're coordinating, they don't order a bunch of duplicative tests. And the primary care physician who initially sees the patient is in contact with all the specialists so that in one meeting they can consult with each other and make a series of decisions. And then they don't overprescribe. And they make decisions about how quickly you can get somebody out of a hospital because oftentimes being in a hospital actually increases the incidence of infection, for example. So, there are a whole series of decisions that can be made that improve quality, increase coordination, but actually lower costs.

Now, the problem is more and more what our health care system is doing is it's incentivizing each doctor individually to say how many tests can I perform, because the more tests I perform, the more I get paid. And it may not even be a conscious decision on the part of the doctor, it's just that the medical system just starts getting in bad habits. And it's driven from a business mentality instead of a mentality of how we make patients better. And so what you've got is --

(APPLAUSE)

-- what you've got is a situation where, for example, the Mayo Clinic in Rochester, Minnesota, is famous for some of the best quality and some of the lowest costs. People are healthier coming out of there. They do great. And then you've got places -- there's a town in McAllen, Texas where costs are actually a third higher than they are at Mayo, but the outcomes are worse. So the key for us is to figure out how do we take all the good ideas in a Mayo Clinic and spread them all across the country, so that that becomes the dominant culture for providing health care.

OBAMA: That's going to take some time. It involves changing how we reimburse doctors. It involves doctors forming teams and working in a more cooperative way. And that's kind of a slow, laborious process.

So here's the bottom line. If we pass health care reform this year, my expectation would be that immediately families are going to see some relief on some issues, but we will not have the whole system perfectly set up probably until, say, four or five years from now. And I think that's a realistic time frame.

But if we wait, if we say, "Well, you know, since we're not going to get it right right away, let's put this off until two or four or five years from now," it's never going to happen. That's what's been going on for the last 50 years now, people have said, "We can't do it right now," and as a consequence, it never gets done. Now's the time to do it. All right?

(APPLAUSE)

OK. It's a girl's turn. This young lady right there.

QUESTION: Thank you. Thank you, Mr. President. You've talked a little bit about the government plan and the competition with other insurance companies. And we all know that in the insurance business, everything is about managing risk.

And I guess I'd like to know what your vision is for how we would better manage the risk, especially if there is going to be a government program. What's your philosophy about primary care and the role of primary care? Do you subscribe to the medical home theory?

How do you engage patients in this model so that that risk can be better managed and we can ultimately result in a population that has better health at a lower cost?

OBAMA: You sound very knowledgeable. Are you in the health care system?

QUESTION: Yes, I am. My name is Chris Wooleski (ph) and I'm with Allen (ph) Health.

OBAMA: The -- well, look, in some ways you answered your own question. Because I think that the more we are incentivizing high- quality primary care, prevention, wellness, management of chronic illnesses -- I mean, one of the things that it turns out is that about 20 percent of the patients account for 80 percent of the care and the costs of the health care system.

OBAMA: And if we can get somebody, first of all, who is overweight to lose weight so that they don't become diabetic, we save tons of money. Even after they've become diabetic, if we are working with them to manage their regimen of treatments in a steady way, then it might cost us $150 when you pro-rate the costs for a counselor to call the diabetic on a regular basis to make sure they're taking their meds, and as a consequence, we don't pay $30,000 for a foot amputation. All right?

So -- so there are all sorts of--

(APPLAUSE)

-- all sorts of ways that I think that we want to improve care, and that helps us manage risk.

Now, people are still going to get sick and there are going to still be really catastrophic costs. And there have been a lot of ideas floated around in Congress, are there ways that we can help to underwrite some of the catastrophic care that takes place, so that would help lower premiums?

I'm open to a whole range of these ideas. And one of the things -- one of the approaches that I've tried to take is to not just put down my plan and say, "It's my way or the highway."

First of all, one of the things that turns out is Congress doesn't really like you to just tell them--

(LAUGHTER)

-- exactly what to do.

Steve Kagen can testify to that.

So it's always better to -- always better to be in a collaborative mode, and to listen. But the part of the reason -- it's not just the politics of it, it's also because these are genuinely complicated issues and nobody has all the right answers. So what we have to do is to find the 80 percent of stuff that everybody agrees on, things like electronic medical records that can eliminate errors in hospitals. Because right now, nurses can't read the doctor's handwriting, but if comes out on a -- on a PDA that they're reading, then they're more likely to be accurate.

OBAMA: And reducing paperwork -- everybody agrees there's no reason why you should have to fill out five, six, eight forms every time you go to see a doctor.

(APPLAUSE)

Everybody knows that -- huge amounts of wasted money.

(APPLAUSE)

Electronic billing and billing that you can understand. Everybody knows that's something that needs to be done.

(APPLAUSE)

So there are things that can be done that Republican, Democrat, liberal, conservative, we all know need to happen. The challenge is going to revolve around how do we deal with the 20 percent of the stuff where people disagree? This whole issue of the public plan is a good example, by the way. I mean, right now, a number of my Republican friends have said, "We can't support anything with a public option."

It's not clear that it's based on any evidence, as much as it is their thinking, their fear that somehow, once you have a public plan, that government will take over the entire health care system.

I mean, I'm trying to be fair in presenting what their basic concern is. And that's going to be a significant debate. And what we're trying to explain is, is that all we're trying to make sure of is that there is an option out there for people, where the public -- where the free market fails.

And we've got to admit that the free market has not worked perfectly when it comes to health care.

(APPLAUSE)

Because you've got a lot of people who are really getting hurt: 46 million uninsured, a whole bunch of more people who are underinsured, who are seeing their premiums and deductibles rise.

So -- so I think a lot of the questions you're asking, those details are exactly what we're trying to work out.

This next eight weeks is going to be critical, though. And you need to be really paying attention and putting pressure on your members of Congress to say there's no excuses; if we don't get it done this year, we're probably not going to get it done.

And understand, even if you're happy with your health care, if you look at the trends -- remember what I said. Your premiums are going up three times faster than your wages and your incomes.

So just, kind of, extrapolate, think about what does that mean for you five years from now, or 10 years from now?

If nothing changes, then you essentially are going to be going more -- deeper and deeper into your pocket to keep the health care that you've got.

OBAMA: And at some point, your employers may decide, "We just can't afford it," and there are a lot of people that -- where that's happened, where their employers suddenly say either you can't afford it, or you've got to pay a much bigger share of your health care.

So don't think that somehow just by standing still, just because you're doing OK now, that you're going to be doing good five years from now. We've got to catch the problem now before it overwhelms our entire economy.

All right.

(APPLAUSE)

It's the guy's turn. It's the guy's turn.

(APPLAUSE)

This gentleman right here -- right there in the blue shirt. There you go.

QUESTION: (INAUDIBLE)

OBAMA: Oh, you all -- you've got a good voice, but we still want to get you a microphone. Hold on a second. Where's my mic people? Here we go.

QUESTION: My name is Matt Stein (ph). I'm a teacher. I've been in education for almost 20 years.

(APPLAUSE)

OBAMA: Thank you, Matt. What do you teach? What do you teach?

QUESTION: I teach at North Central Area Schools in the upper peninsula of Michigan.

OBAMA: Outstanding.

(APPLAUSE)

QUESTION: U.P. power -- UPers.

OBAMA: Is that what you call yourselves? UPers?

QUESTION: Yes.

(APPLAUSE)

OBAMA: That's cool.

(APPLAUSE)

QUESTION: Proudly, we call ourselves UPers.

(LAUGHTER)

QUESTION: One of the things that I have learned in education in the last 20 years is that the system is not broken. And it bothers me when I hear politicians and even my president say that our educational system is broken -- not to insult you, but--

OBAMA: I don't feel insulted.

QUESTION: Good.

The system works in cases. There are great things happening in Green Bay and Appleton and all over the U.P. And there are things that can be reproduced. My question is, when will the focus be on reproducing those things -- smaller classrooms, creating communities in your classrooms, and moving the focus away from single-day testing and test-driven outcomes?

(APPLAUSE)

OBAMA: All right. Well let me -- first of all, thank you for teaching. My sister's a teacher, and I think there's no more noble a profession than helping to train the next generation of Americans.

(APPLAUSE)

You know, I -- I completely agree with you that there's a lot of good stuff going on in American education. The problem is, is that it's uneven. And--

(APPLAUSE)

Well, let me put it this way. There are actually two problems. In some places, it is completely broken. In some urban communities, where you've got 50 percent of the kids dropping out, you only have one out of every 10 children who are graduating at grade level, the system is broken for them.

AUDIENCE MEMBER: (OFF-MIKE)

OBAMA: Well, I'm going to get to that. I mean, we can't have too big of a debate here. You got your question.

(APPLAUSE)

Don't worry, though. I'm going to answer your question. So there are some places where it really is completely broken. And there, yes, a lot of it has to do with poverty and, you know, families that are in bad shape. And there are all kinds of reasons. Yet, even there, there are schools that work.

So the question is, why is it that some schools are working and some schools aren't, even in the worst circumstances, and why don't we duplicate what works in those schools so that all kids have a chance?

Now, in other places, Green Bay and Appleton and many communities throughout Wisconsin and Michigan, the average public school is actually doing a reasonably good job, but can I still say that even if you factor out the urban schools, we are falling behind when it comes to math, our kids are falling behind when it comes to science.

You know, we have kind of settled into mediocrity when we compare ourselves to other advanced countries and wealthy countries. That's a problem, because the reason that America over the last 100 years has consistently been the wealthiest nation is because we've also been the most educated nation.

It used to be by a pretty sizable factor we had the highest high school graduation rates, we had the highest college graduation rates, we had the highest number of Ph.D.s, the highest number of engineers and sciences. We used to be head and shoulders above other countries when it came to education.

We aren't anymore. We're sort of in the middle of the pack now among wealthy, advanced, industrialized countries.

OBAMA: So even with the good schools, we've got to pick up the pace. Because the world's gotten competitive. The Chinese, the Indians, they're coming at us, and they're coming at us hard. And they're hungry. And they're really buckling down.

And they watch our -- their kids watch a lot less TV than our kids do. Play a lot fewer video games. They're in the classroom a lot longer.

(APPLAUSE)

So -- so here's the bottom line, what we've got to improve. We've got to step up our game.

Which brings me to the next point in your question, which is how do we do that? I agree with you that if all we're doing is spreading around a lot of standardized tests and teaching to the test, that's not improving our education system. All right.

(APPLAUSE)

And so, there's a saying in Illinois I learned when I was down in a lot of rural communities, they said, "Just weighing a pig doesn't" -- "doesn't fatten it."

(LAUGHTER)

You can weigh it all the time, but it's not making the hog fatter.

So the point being if all we're doing is testing and then teaching to the test, that doesn't assure that we're actually improving educational outcomes. We do need to have accountability, however. We do need to measure progress with our kids.

Maybe it's just one standardized test, plus portfolios of work that kids are doing, plus observing in the classroom. There can be a whole range of assessments, but we do have to have some accountability, number one.

Number two, we do have to upgrade the professional development for our teachers. I mean, we still have a lot of teachers who are--

(APPLAUSE)

We've got a lot of teachers who are well-meaning, but they're teaching science and they didn't major in science and they don't necessarily know science that well.

And they certainly don't know how to make science interesting.

So we've got to give them the chance to train and become better teachers. We've got to recruit more teachers, train them better, retain them better, match them up with master teachers who are doing excellent work, so that they are upgrading their skills.

If after all that training, the teacher's still not very good, we've got to ask that teachers, probably there are a lot of other professions out there. You should try one.

(APPLAUSE)

I mean, I'm just being blunt, but we're going to have to--

(APPLAUSE)

-- we're going to have to pick up the pace.

Now, the key point I want to make is this: We should focus on what works based on good data. And Arne Duncan, my secretary of education, this guy is just obsessed with improving our education system. He is focused 100 percent on it, and he is completely committed to teachers.

He -- we think that teachers are the most important ingredient in good schools. We're going to do whatever works to help teachers do a better job.

(APPLAUSE)

Some of it is going to require more money. So in our Recovery Act we had more money for improving curriculums, teacher training, recruitment, a lot of these things. But you can't just put more money without reform, and so some of it is demanding more accountability and more reform.

There's one other ingredient, though, and that is parents. We've got to have parents-- (APPLAUSE)

-- putting more emphasis on education with our kids. That's how we're all going to be able to pick up our game.

All right.

(APPLAUSE)

I've got time for one more question. And I'm going to go with this young lady right here, who's got a picture of me, I guess.

(LAUGHTER)

QUESTION: (OFF-MIKE) very strong supporters of you. We followed you at the campaign rally back in September. I took my five-month-old son. His name is Daniel Clay Stevens (ph), and he's enrolled in Oneida Nation of Indians of Wisconsin.

OBAMA: There you go.

(APPLAUSE)

QUESTION: And were fortunate enough that you got to hold him. You actually called him adorable -- I don't know if you remember--

OBAMA: I'm sure he was. I do.

(LAUGHTER)

QUESTION: I was just wondering if you'd be able to sign this for me.

OBAMA: Well, I can sign that. Yes.

(LAUGHTER)

I'll ask -- I'll ask -- I'll get one more question. I'll be happy to sign it.

QUESTION: OK, thanks.

OBAMA: It's a young lady's turn. Everybody's pointing at this young lady, so she must be really important.

(APPLAUSE)

(LAUGHTER)

Or very popular.

QUESTION: My name is Jean Marsh (ph). I am the president of the Green Bay School Board, and I'm also a registered nurse. And I work at St. Vincent Hospital.

(APPLAUSE) My question centers on wellness and personal responsibility for one's health care. Could you talk about how your reforms would incorporate wellness and encouraging people to take more responsibility for their own health care?

OBAMA: Well, I think it's a great question.

(APPLAUSE)

For those of you who still have employer-based care, one of the things that we've been doing is meeting with companies who are really doing some innovative things to encourage their employees to get well. So -- and some of it involved financial incentives.

So these employers, they'll say, "You know what, we provide for your health insurance, but if you quit smoking you will see money in your pockets in the form of lower premiums. If you lose weight, you will see an incentive, money in your pocket.

Then they set up gyms or arrange for club memberships for their employees. Then what they do is they set up a computerized system so you can check your progress on an ongoing basis just by logging on through the company.

So there are a whole range of steps that a lot of employers are taking to help encourage that. And what we want to do is work with those employers to give every company an incentive to do the right thing with their employees.

Now, for those who don't have an employer-based system, or they are going through Medicare or Medicaid, or what have you, any time that we can reimburse for preventative care, getting a regular mammogram or a pap smear or just having a regular checkup for colon cancer, to the extent that we are encouraging reimbursements on those items, then hopefully people will utilize them more. But I think that this is extraordinarily important.

We can all take steps to become healthier. And there is nothing wrong with us giving a little bit of a nudge in moving people in the direction of healthier lifestyles. But look, it's hard and changing habits are hard. And it starts with our children, which is why as a part of our overall health care reform, we have also got to talk about, for example, our school lunch programs.

(APPLAUSE)

And, you know, you're the head of a school board, as well as a nurse. I know you are struggling with this.

The cheapest way to feed all the kids is to have the frozen Tater Tots. And you get them out and you heat them up, and then you've got pizza and fries. And then the soda companies, they all say we'll put in a free soda machine in there so the kids can have as much soda as they want. And pretty soon our kids are seeing their rates of Type 2 Diabetes skyrocket. They are not getting any exercise because a lot of schools are running out of money when it comes to PE. Kids are slitting in front of the TV all day long.

Michelle and I used to talk -- when we were kids -- folks our age and over will remember this -- basically your folks, especially during the summer, you would leave at 8:00, and then maybe you came home for some lunch, and then you would be gone until dark. And you would come back in. And that whole time, you were out there running around. Well, kids around doing that.

Now, some of it is face the issues. And that's why public safety is important. Having playgrounds is important. Having adults who are willing to volunteer for Little League and basketball leagues and all, that's all important. But we've got to get our children into healthier habits. That, in turn, will lead to healthier adults.

And so government can't do all of this. I'm the first to acknowledge this. That's why I am always puzzled when people, they go out there creating this bogeyman about how Obama wants government to run everything.

I don't want government to run stuff. Like I said, I've got enough stuff to do. I've got North Korea and I've got Iran and I've got Afghanistan and Iraq.

(APPLAUSE)

I don't know where people get this idea that I want to run stuff, or I want government to run stuff. I think it would be great if the health care system was working perfectly and we didn't have to be involved at all. That would be wonderful.

That's not how it's worked. We've got a 50-year experiment in that. It's not worked well.

So I actually think that if everybody has a pragmatic attitude about this problem, they say we are all going to have to do our part, families are going to have to do their part by being healthier, employers do their parts by encouraging their employees to be healthier, government doing its part by making sure that those people who are working very hard but still don't have health insurance or their premiums are getting too sky high, that they are getting a hand- up. Insurance companies, drug companies doing their parts by not price gouging or trying to cut people out of the system. If hospitals adopting best practices -- if we are doing all those pieces, then we can start bending this cost curve down.

And that's one last point I want to make, because what you will hear during this debate over the next several weeks is people will also say the deficit and the debt are skyrocketing, and that's why we can't afford to do health care reforms. So I just want to repeat, the single biggest problem we have in terms of the debt and the deficit is health care. It's Medicare and Medicaid.

(APPLAUSE) When you hear all these projections about all these trillions of dollars and red ink going out as far as the eye can see, almost all of that is because of the increase in Medicare and Medicaid costs that are going up much, much faster than inflation.

It's undoubtedly true that this economic crisis has hurt our budget situation, because, again, a lot less money is coming in from corporate taxes, sales taxes, et cetera. So that reduces the amount of money coming in, at the same time as we're having to put a lot more money out for food stamps and for unemployment insurance and all kinds of other help that people need when they get thrown out of their jobs -- subsidizing COBRA so they can keep their health care.

That's contributed to some of it. Some of it is that I have proposed some investments in education and in energy and in health information technologies. But there was just an article in "The New York Times" yesterday that showed that all that stuff, everything that I have proposed, my stimulus package, what we have done in terms of bailing out the financial system, all that stuff, that accounts for maybe seven, eight percent of what you've seen in terms of increase debt and deficits.

The real problem is Medicaid and Medicare. That's the nightmare scenario.

If we can bend the curve, the cost curve down so that health care inflation is no more than ordinary inflation, it's matching up with the amount of increases that you're seeing on your paychecks, in your wages and your incomes, then we're going to be OK. And if we don't get a handle on it, we're not going to be OK.

It doesn't matter that we eliminate earmarks or do all that other stuff. That won't make any difference. We'll still be consumed by huge debt for the next generation.

That's why it's so important and that's why we're going to get it done. That's why I need your help, Green Bay.

Thank you, everybody. God bless you.

(APPLAUSE)