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QUEST MEANS BUSINESS
Europe Braces for Dutch Elections; Children Unite for #MyFreedomDay; Iceland Lifts 8 Years of Capital Controls; Murfeld Golf Course Admits Woman After 273 Years; Fillon Placed Under Formal Investigation. Aired 5-6p ET
Aired March 14, 2017 - 17:00:00 ET
THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.
[16:00:00] RICHARD QUEST, CNN ANCHOR: An hour ago, on Wall Street the closing bell rang. The Dow was down. Time to hit the gavel. Six gavels.
Strong gavels. Magic gavels on Tuesday, March 14th.
Populism versus economic stability, the Dutch people are preparing to go to the polls. The country is frozen. The economy is hot. Iceland bows out
of capital controls. Here at CNN we go around the world raising awareness about the 20 million people stuck in slavery. We'll show you how to spot
the signs of human trafficking.
I Richard Quest, live in a frozen New York City, where I still mean business.
Good evening. After the Brexit vote, and Donald Trump election, Europe's bracing to see if and what the global wave of populism will be as the
Netherlands goes to the polls. We're if the final hours of campaigning ahead of Wednesday's crucial vote, which clinches the incumbent liberal,
Mark Rutte, against the far right, Geert Wilder. There are about 26 other parties involved in the election. The final result will be a coalition.
Across the Netherlands and Europe, immigration remains the flash point. Today Europe's top court ruled that employers can ban staff from wearing
head scarves. The candidates make that he had final pitches in a TV debate tonight. Geert Wilders, has promised to ban the Koran, shot mosques and
close the borders to Muslim countries. It was also proposed to pull the Netherlands out of the EU. Hala Gorani is in Amsterdam this evening. Now
look, Hala, of all of that potpourri of policies, just remind me, tonight, where do the polls stand?
HALA GORANI, CNN HOSE, THE WORLD RIGHT NOW: Well, it looks like the anti- immigration, anti-Islam party of Geert Wilders, and you can't really call it a party because he's its only member. It doesn't have headquarters, it
doesn't have offices. Geert Wilders is somewhat slipping in the latest poll although he's staying steady in others. Some of the explanation for
that could be according to some of the analysts we've been speaking to, hear that Dutch people and Dutch voters have been impressed or in some ways
attracted by the sort of drifting to the right rhetoric of the incumbent Prime Minister, Mark Rutte. He's chosen to focus on immigration, for
instance. That is the one topic that is most important to the supporters and the fans of Geert Wilders.
Another explanation could be that some Dutch voters are looking across the Atlantic to Washington, D.C. and the United States and they are seeing
what's happening in the Donald Trump White House and they're not necessarily impressed with it. They think it's chaotic and they think we
don't want that here in the Netherlands and we're quite happy with our establishment candidate especially since he's been talking a lot about
immigration these days.
QUEST: Right. If we now factor in this very nasty dispute between Turkey and the Netherlands where Mark Rutte has really stood up to President
Erdogan, in some ways, that surely gives him, so that burnishes his credentials as being a strong leader.
GORANI: Well, and those who are election watchers will say, that perhaps was a cynical move on his part. He's standing up to the government of the
President Erdogan and his government and not allow the plane of the Foreign Minister of Turkey to land in the Netherlands to campaign with dual
nationals, dual Dutch/Turkish nationals. This is way of sort of establishing that he's playing hardball with the government of President
Erdogan and this is political. I spoke to the Foreign Minister of the Netherlands yesterday, he said, not at all. Don't go there this is not
true. It was a safety issue. We're not allowing foreign politicians to come campaign during this sensitive period which is a few days before a
very important election.
[16:05:00] QUEST: Hala, when I was in Davos in January, Long time ago much water under the bridge since then, but the view was and since then is that
somehow Rutte holds onto power. Either because he gets a good number himself or he manages to pull together a coalition that makes him caretaker
Gorani: You talk about water and bridge, I've got not nothing but water and bridges for you here on the canal. Let me tell you something here, for
Mark Rutte, a few years ago, saying that his party achieved 25, 26 seats in Parliament out of 150 would have been just a terrible failure. Today,
coming in first with just a handful of seats and not allowing Geert Wilders to come in first, that would be considered a victory. Because no other
party in this country is even open to the possibility of forming a coalition with the party of Geert Wilders. Which means that whoever comes
in first, if they're able to kind of cobble together four or five other parties that achieved 10, 19, 21 seats whatever it is, that person, perhaps
Mark Rutte, the incumbent Prime Minister will be able to stay in office. And that's what Mark Rutte is hoping he'll be able to achieve.
Again, the bar is much lower for him this time around. All he has to do is not do too badly in order to convince other smaller parties that have
achieved less in terms of seats in Parliament to join together and exclude Geert Wilders from any coalition government which is the expectation
because no one will do business with Wilders.
QUEST: Hala Gorani, thank you in Amsterdam. Over the years of budget cuts and austerity, the Dutch Prime Minister, Mark Rutte, has put the economy at
the center of his campaign. Today he gave a very firm no to a Nexit. In other words, Netherlands exiting from the European Union.
(BEGIN VIDEO CLIP)
MARK RUTTE, NETHERLANDS PRIME MINISTER: I want to keep this country safe and stable and prosperous. It means that we have to be a member of
international organization, like NATO, like the European Union, because it's providing a lot of jobs through trade, 1.5 million jobs directly
linked to the European internal markets.
(END VIDEO CLIP)
QUEST: After seven years of zero growth, which ended a couple of years ago, the Dutch economy final grew by just over 2 percent last year.
Unemployment is 5.3 percent and it is falling. And if you look at the trade numbers and of course in the Netherlands trade is absolutely key.
The trade surplus is healthy to $5.8 billion. The reality of the Netherlands economic position, of course -- is its firm -- it's one of the
largest trading countries for its size but at the same time, of course, it is firmly embedded within the European Union. With this in mind, Udo Kock
is the Deputy Mayor for finance in Amsterdam. He's a member of the D66 Party. And he's a former IMF economist and joins me now. Sir, can you
hear me in Amsterdam? Let's check first if you can hear me.
UDO KOCK, DEPUTY MAYOR FOR FINANCE, AMSTERDAM: Can I hear you very well.
QUEST: Excellent, excellent. As we look at this, deputy mayor, as we look at this election, the reality of Geert Wilders performing well means what
in your view?
KOCK: Well, to be honest with you, Richard, I think that probability of Geert Wilder performing well is very low. And I think the probability of
him joining the government after tomorrow is close to zero. It's very hard to say what will happen if he joins the government but it doesn't matter.
Because that probability is really zero. I don't think he wants to be part of the government.
QUEST: OK, assuming he's not part of the government but that disaffected support of his supporters that he represents, I'm not for suggesting a
Nexit scenario. but I am saying how does Mark Rutte, or whoever come next, respond to an increasingly populist anti-globalization move?
KOCK: Well, I think what we have to do is we have to remain calm. What we're seeing in the Netherlands and actually, across Europe is much more
uncertainty ever since the Brexit and of course, the election of Mr. Trump. Which we still really don't know what his policies are going to be and how
far he will take his protectionists policies. That already adds to a lot of uncertainty in Europe and the Netherlands. And that of course, has an
impact on Geert Wilder's potential voters. Because these are people that are, you could say, economically disenfranchised. That are uncertain.
That have job insecurity. The way to go forward is to take their concerns seriously. To take the concerns of his voters seriously but really to
discount him a little bit because a politician who writes his election manifest on one page. It's hard to take serious.
QUEST: Let's put Geert Wilders aside for a moment. I'm talking about the underlying anxiety and populist movement which led to Brexit and not might
lead to an extremist response, but does not lead to a pro-EU feeling at the moment. And I think you would have to agree with me that even in the
Netherlands that there is an anti-EU feeling that the EU is trespassing into areas that should be left to nation states, that has to be reflected
in the next government?
[16:10:00] KOCK: Yes, I agree that's the underlying sentiment. Although, we don't have to -- you know, we should not exaggerate. Because that
sentiment has been there for the last couple of years. And it's not that it's much more significant now than it was two or three years ago, but it
is there and we have to take it seriously.
To be honest, I don't see how any election result in the Netherlands, no matter what it is, can translate into a huge shift in foreign policy from
the Netherlands and how that would translate into huge foreign policy shifts or shifts in how the EU develops. I think when you watch Brussels
and what's happening there, you see even some of the more pro-Europe politicians in Brussels have become a little bit more careful, a little bit
more moderate and are starting to realize that Europe is not the solution to every problem but it should be the solution, it will be the solution to
our most significant problems, the environment, terrorism and the economy.
QUEST: Good to see you Mr. Deputy Mayor. Thank you for joining us. Looks like a chilly evening in Amsterdam.
KOCK: You're welcome.
QUEST: Obviously, a warm election.
KOCK: It is.
QUEST: Whatever there is an election, whoever wins, whatever happens, we always celebrate the democratic process. Good to see you, sir.
The major European markets all closed lower. And that includes the Amsterdam AEX market. Take a look at the numbers and you'll see that the
biggest losses were in Paris. The CAC was off some .5 percent.
When we look at what was happening over here in New York. Just look at that. This is a lot better than a few hours ago. In New York flights were
canceled, students stayed home. The snow, which was meant to fall -- I'm going to do a bit of weather forecasting. We woke up this morning and
there was on the ground. The worst snow that was expected to fall didn't because it went east instead of west or maybe went west instead of east. I
can't remember which way it went. Whichever way it went it didn't end up over Manhattan or in New York. However, New York and Washington, it only
takes a scintilla of snow before anything sort of falls apart.
This is what happened. In Washington, Congress postponed various planned votes. The meeting between President Trump and the German Chancellor,
Angela Merkel, that is now being delayed. It was meant to happen today. It's now happening on Friday. Wall Street manages the march of money
continues as usual. Wall Street was open and the Fed, the Fed, they started the first day of its two-day meeting. As you might expect the
hearty Fed managed the day and they started their meeting as usual. Tomorrow we'll get the results to 2:00 p.m. look at the statement and of
course, everyone to a man and woman is expecting a rise in interest rates.
The Dow Jones off 44 points. 20,837. The market off a fifth of a percent. 20,837. Now, not even the snowstorm seemed able to stop the Fed from
raising rates. The Fed fund futures have the probability of a rate rise at more than 90 percent. So, Mohammed El-Erian is the man we need to turn to.
It's only because he's on the West Coast, from Irvine California. How could you, sir? I don't want the know what the temperature is outside
where you are. I suspect you'll rub salt elegantly into the wound. But firstly, are you expecting a rate rise tomorrow?
MOHAMMED EL-ERIAN, CHIEF ECONOMIC ADVISER, ALLIANZ: First, let me tell you the snow did not come here. We are suffering under 25 degrees centigrade
out here. Yes, I expect the Fed to definitely hike tomorrow. I expect them to confirm that they'll hike at least two more times this year.
They will not say anything about the balance sheet operation. And the only question mark, Richard, in my head, is do they hint that the balance of
risk is towards more than three hikes in 2017.
QUEST: On that balance of risk, what is it that they will be looking for because unemployment is low and is likely to get lower if the last job
numbers we got. Growth is steady and moving up. Pushing forward, what is it they're looking at?
EL-ERIAN: What they're looking at is what transpires out of the administration and Congress. In particular, will they will be able to move
under three areas that are pro-growth. First, tax reform and the administration said by summer. That's ambitious but let's see. Second,
high infrastructure spending and third, deregulation. What the fed is looking for is whether you get that long-awaited policy rebalancing away
from excessive reliance on central banks and towards more growth friendly policies.
[16:15:00] QUEST: They have to move -- I was talking about this with President Bill Dudley, a couple of weeks ago -- they have to move earlier
so they pre-emp. But not so early so they forestall. I'm wondering, how much time do they have in your view? Bearing in mind the Congressional
process, which wouldn't see activity on tax cuts until later this year but wouldn't implement until 2018?
EL-ERIAN: They're shifting. Until a few weeks ago, the market believed because it has been conditioned to believe, that the Fed will stay low for
a long time and to the extent they make mistake, it will be because they are too dovish. Now we're re-examining that an assessment, because of the
signals that are coming out of the Fed. I think what the Fed is trying to do, is first, lead markets rather than follow markets. Second, become less
obsessed by short term data and take a more strategic view. I think that's the right thing to do, Richard, at this stage of the cycle.
QUEST: Good to see you, sir in your mid-70s Fahrenheit while we are barely 30 degrees Fahrenheit. I'm putting it into old money here into the United
States. Mohammed El-Erian -- he disappeared off. I must be the heat.
We will carry on. It's a moment to remember. As we continue one of the most important things that we do here at CNN International is the fight
against modern day slavery. We make absolutely no apology. It's a united world for My Freedom Day. An hour special coverage begins in a moment.
It's QUEST MEANS BUSINESS live from New York.
QUEST: For six years CNN's Freedom Project has looked at -- spearhead the fight against modern day slavery. And now that fight goes to a new level.
Today is My Freedom Day. The combination of a campaign to try to and human trafficking. And it hinges on this simple question. What does freedom
mean to you?
UNIDENTIFIED GIRL: Fight for freedom.
UNIDENTIFIED GIRL: Freedom to me means everyone with choose what they want to do. It means it can be opportunity for everyone. Every child can do
what they want and enjoy the child without the burden of working.
UNIDENTIFIED GIRL: Freedom is when every child has quality education and safe lives.
[16:20:00] UNIDENTIFIED CHILDREN: I've got My Freedom Day.
UNIDENTIFIED GIRL: We're the new generation. We're the ones. We're the children. The children of the world. And when we grow up we want to be
like you. We want to be the ones that spread awareness. The ones that make a change. Not just stand there and talk.
UNIDENTIFIED GIRL: Freedom is making my own choices.
UNIDENTIFIED BOY: Freedom is to do whatever you want.
UNIDENTIFIED BOY: Freedom is being able to speak freely without being punished.
UNIDENTIFIED BOYS: Freedom to us means all being allowed to live. What does it mean to you?
QUEST: Let's be clear, this is not your typical celebrity driven campaign. This is about the energy, the passion of children from all around the
world. From Abu Dhabi, Hong Kong, Sofia, to Kenya, they are the ones taking the lead. Whether it's in workshops focusing on the problem of
human trafficking or debates on how to stop it or simply calling for action on behalf of the voiceless. This is the opportunity for the next
generation to join a movement.
(BEGIN VIDEO CLIP)
UNIDENTIFIED CHILDREN: I can't keep quiet. No, No, No, I can't keep quiet, no, no.
(END VIDEO CLIP)
QUEST: Just look at this map. Every part of it, more than 100 schools on every continent have taken part. And these are just some of the places
where schools have held My Freedom Day events. It doesn't even begin to cover the extraordinary responses we have seen online with children marking
it around the clock for almost 24 hours. Now, Rafael Romo, is in Toluca, just outside Mexico City. Oh, come on. Let's have a cheer from them
before you tell me what they've all been up to.
RAFAEL ROMO, CNN CORRESPONDENT: Hey. Let's make a noise. One, two, three, let's go.
ROMO: Hey Richard, how are you? You were talking about passion a few moments ago, and what you find from these student is definitely, not only
passion but also commitment. These are students at the law school here at the Autonomous University of Mexico State. They took the day off to be
able to participate in this. What they are doing right now is what we call stand for freedom. They stand for 45 minutes holding those signs because
they want to remember and think about each one of the 45, estimated I should say, 45 million victims of slavery around the world today.
Let me show you some of the signs they have created. Some in Spanish, some in English. This one says, "I decide to live without human trafficking."
Then the hashtag of the day, #MyFreedomDay. This one says, "I decide to speak for them." Using the female, them in Mexico human trafficking and
I'm talking about girls specifically for the purpose of sexual exploitation, has been a problem, Richard.
QUEST: All right, Rafael Romo, who is in Mexico, outside Mexico City. Thank you, sir for that.
Governments across the globe are getting involved. The British Prime Minister, Theresa May, told Parliament she would make fighting human
trafficking a priority.
(BEGIN VIDEO CLIP)
THERESA MAY, BRITISH PRIME MINISTER: It is certainly the case that we will continue to prioritize the work that we do in relation to modern slavery.
And supporting the victims of this vile trade. But also, breaking the criminals who is are making so much money out of this terrible trade and
out of the damage and abuse that they bring to individuals.
(END VIDEO CLIP)
QUEST: Joining me now, Kevin Hyland, the British Independent Antislavery Commissioner. Good to see you, sir.
KEVIN HYLAND, UK INDEPENDENT ANTI-SLAVERY COMMISSIONER: Hello, Richard.
QUEST: Thank you very much indeed. How much progress are we making here?
HYLAND: Well, we're at the start of a journey. We are making progress. The scenes that you show, people across the globe. Every part of the globe
people are saying enough is enough. And we see now nations taking this on. We see our Prime Minister Theresa May putting this is one of the priorities
for the United Kingdom. But what we need to do is we need to really understand what this is. This is the wholesale trade of men, women and
children across the globe for exploitation. So, they're sold for a number of reasons.
QUEST: We've obviously, covered this in great deal on this program over the years. It's for sexual exploitation. It's for forced labor. It's for
migrant labor. It's the whole area, isn't it?
HYLAND: That's right. The U.K. Modern Slavery Act that was brought in last year, which Theresa May lead as the Home Secretary, that is really to
address that. And my role came out of that act as an Independent Antislavery Commissioner, to hold agencies in the UK to account and to make
sure were doing everything we can. But also, internationally, how can we stop this at source?
QUEST: What do you need? Money is always desirable to help soft this but I'm guessing this isn't just a question of money.
HYLAND: One of the things in our act is about trade and companies in the U.K. having to show what they're doing in their supply chain to make sure
it's slavery free, domestically and internationally. So, changing the culture of business.
QUEST: sorry I interrupted you, forgive me. But you mention the word culture. It's not just about law, it's getting people to accept that it's
not acceptable and that they've got to take an interest to ensure it doesn't happen.
[16:25:00] HYLAND: You're absolutely right there. What we need to do is make it unacceptable. But then you need the laws. You need those laws
that are reflective and implemented. We need to see the people who are trading in these lives actually put where they belong, behind bars. We
need to have measures that protect the victims. We need to have really good processes and procedures where we are looking at the victims and they
feel confident to come forward and then we need to public actually aware that this happens. When we can do that, and we can change that culture
then we will see this pushed where it needs to be, which is in the history books.
QUEST: You remember the case in Britain some years ago, the cockle pickers up in the northwest of England that drowned because they were left off the
coast when they're out picking the shells. How much more progress can we make in the next 12 months?
HYLAND: In the U.K., we're seeing more people prosecuted. The people that commit those crimes, whether it's in the agricultural sector, food
processing, domestic servitude, forced sexual exploitation, we see lots of people going to prison in the U.K. but what I also want to see is measures
that protect the vulnerable so they can come forward. But we need to work with agencies like the United Nations. And that's why tomorrow I'm
speaking to the Security Council, briefing them. We need a global response to this. Just like CNN is doing. We're making sure everybody across the
world realizes this is a reality, but comes up with measures whether it's peace keeping humanitarian responses, but actually in towns and cities
across the globe, this needs to be unacceptable.
QUEST: We're very grateful, sir. Good luck tomorrow at the Security Council.
HYLAND: Thank you very much.
QUEST: Thank you for coming in, thank you.
Earlier, I asked you to message me and use the #MyFreedomDay to answer what does freedom mean to you? Let's have a bell. Patrick Benie says, "It
means being able to express ideas without fearing judgments." Igbokwe Victor says, "It means to explore and be whom I want to be." QUEST MEANS
BUSINESS, I'll have the news headlines and the Finance Minister of Iceland will tell me why now is the time to throw off the crisis era capital
controls. Good Evening.
[16:30:00] Hello, I'm Richard Quest. There's more Quest Means Business in just a moment. When Iceland throws off a crisis here at capital controls.
Their finance minister tells me now is the time.
On CNN's Freedom Day, we are going to show you how to spot the signs of human trafficking as we continue. This is CNN and on this network the news
always comes first.
The conservative French presidential candidate, Francois Fillon is being formally investigated on several charges including embezzlement of public
funds. He's also being investigated over allegedly concealing the misuse of company assets. The candidate's lawyer says the investigation will be
challenged. Amid rising tensions between Turkey and the Netherlands, the Turkish president is blaming the Dutch for not preventing the 1995 massacre
in Srenbrenica, 8000 Bosnian Muslims were killed when Bosnian Serb forces overran the town. Dutch peacekeepers on the ground at the time of the massacre. The Dutch Prime Minister is accused by
Erdogan of a disgusting falsification of history.
Employers in Europe can now ban employees from wearing head scarves under certain conditions according to a ruling from the European top court. The
court of justice said companies should be able to ban the wearing of any visible, political, philosophical or religious signs.
Iceland finally throwing off the holdovers of the financial crisis. The capital controls lifted more than eight years after the crash when
Icelandic banks buckled. GDP was 7.2 percent last year. Unemployment 4.1 percent and tourism is up 40 percent. Iceland's finance minister joined me
earlier and told me it was necessary to wait this long to lift the controls.
BENEDICT JOHANNESSON, FINANCE MINISTER, ICELAND: I think when you doing something like this, I think it's best to do it gradually. We have been
following a plan. We have been working with international organizations especially the IMF in the beginning and following their advice. I think if
this happened two years ago, we might not have the necessary currency reserves that we have now. Now I think the risk has been greatly reduced.
QUEST: The transformation that's taken place, the shift, the back to traditional industries and the like you must be pleased that the Icelandic
economy is on a firm footing?
JOHANNESSON: Of course, tourism has been booming in Iceland. That's probably one of the key ingredients to our swift recovery so we should also
add that we have a diversified economy. I think we're on solid ground, yes.
QUEST: Critics are never happy. Now people are saying a bubble economy is developing in ice land. The economy is heating up. Inflation is picking
up. You can't get it right, can you, minister?
JOHANNESSON: Well, you will never get it unless you try. I think we can say that we are getting very close to well, getting rid of the shackles of
the crash of 2008 so we are looking at the future and there will be challenges for sure. Those are much nicer challenges to face than the ones
that we had in the years 2008, 2010, 11.
[16:35:00] QUEST: Much brighter outlook for Iceland. When we come back, My Freedom Day remains our talking point today. Hashtag My Freedom Day.
How you can spot the trends after the break.
QUEST: Schools have joined the fight of modern day slavery. CNN's Lynda Kinkade is at the Atlanta International School in Atlanta, Georgia which
appropriately is our hometown. Linda joins me now. When I spoke to you during Quest Express, not you but the students were doing plates. How are
the paper plates coming along?
LYNDA KINKADE, CNN ANCHOR: They are coming along pretty well. You probably like this sort of an artistic creative project. You can see some
of the plates are about a thousand plates all up. Students from kindergarten to grade 12 describe what the plate means. What does freedom
mean to you?
UNIDENTIFIED STUDENT: I wrote everything I believe freedom means around it. To me freedom is notary public violation of my human rights and the
control over my physical, mental and emotional self and the freedom to dream, believe and accomplish anything I want.
KINKADE: Some pretty impressive answers here. She works with victims of immigrant crime. Just explain the sort of cases you see.
[16:40:00] ALPA AMIN, ATTORNEY, GEORGIA ASYLUM AND IMMIGRATION NETWORK: Sure. We work with foreign born immigrant victims of human trafficking,
sexual assault and domestic violence.
KINKADE: Where do some of the victims come from. Are they local, interstate or overseas?
AMIN: I think it depends. We have some clients who come directly from overseas. They have been brought in immediately or some have been in the
United States for an extended period of time and have been able to find the courage to come forward.
KINKADE: You offer free legal aid. Explain what sort of help you provide and how long that goes on for. How long do these cases last?
AMIN: We operate a pro bono referral system. Some cases can last three to six months. Some can lost long as two years.
KINKADE: You're speaking at the school tonight. Why do you think it's important for students to have a voice on this issue?
AMIN: I think students are in a unique position to mobilize and use technology and be creative to address some of the barriers that prevent
people from coming forward.
KINKADE: Great to have you with us. These plates are being put up around this auditorium. About 400 people are expected to come to the community
forum tonight to raise awareness on this issue as well as the attorney. We will also have an FBI specialist and a victim of sex trafficking. That
will kick off in about an hour or so from now.
QUEST: Traffickers use hotels to smuggle vulnerable people, Meenal Sachdev is the founder of Shiva Foundation which teaches hotel staff and guests how
to look for the telltale signs of human trafficking. Thank you for joining us, much appreciated. I've heard a lot as we looked at this about the
significance of this issue and the importance. Really, it's about the practicalities. What is it you tell people to look for and how to deal
MEENAL SACHDEV, FOUNDER AND DIRECTOR, SHIVA FOUNDATION: We've just started this journey on the back of the modern slavery act that was passed two
years ago. Within the hotel sector, we thought that we start with a blueprint where we developing initiatives and testing them out within our
own hotel group. Everything beginning with awareness training, building path ways so front line staff, if there's any signs that can be spotted or
risks involved. There's immediate path ways they can turn to. For example, there will be police contact at hand so they can do something
about it. Beyond the awareness regarding the forced labor and sexual exploitation we're also looking at how we can understand the risks within
the supply chain. Whether it's forced labor, so for example, 21 percent of tracking cases --
QUEST: Can I just interrupt you there? I understand that the philosophy, I understand what you think but this really is one of these things where it
all comes down to how you put it into practice doesn't it. What do you tell your staff or what do your people tell staff in hotels to look for?
What are the signs because when we travel we had the opportunity to do some good and put it right.
SACHDEV: We are trying to engage with our suppliers on how we can tackle this issue. On the front desk, depending on that, it's a multitude of
people coming together to make one hotel work. We're trying to sort of signs that people can look at the signs from the very point that a guest
enters the hotel and booked a room all the way through their stay. We're going through and putting the protocols in.
QUEST: The difficult part for you and let's be honest about this, you're running a business as well. The difficult part for you is that balancing
act between the correct and proper investigation of suspicious circumstances and offending a guest who is doing nothing wrong at all and
happens to be with his nieces and nephews who are having a difficult day and being in the lobby.
SACHDEV: That's why we're not trying to tackle it head on ourselves.
QUEST: Thank you for joining us. We appreciate it. It's important work. We'll talk about you in future.
It's not too late to get involved in My Freedom Day. You can find all our coverage at CNN.com/MyFreedomDay. Please do tweet me at Richard Quest.
#MyFreedomDay. It's really very simple. What does freedom mean to you? CNN original serious mostly human looks at the darker side of start-ups,
being a tech entrepreneur might not be that glamorous, in a moment.
[16:15:00] (COMMERCIAL BREAK)
QUEST: All this week on QUEST MEANS BUSINESS we are proud and delighted to bring you our series in which Laurie Segall is exploring the blurring line
between man and machine, woman and machine, human and machine. It is called "Mostly Human". Now in this episode we are going to go beyond the
technology, let us uncover the harsh impact of that the start-up cultures having on people who are creating our favorite gizmos, gadgets, the things
we can't live without but nearly killing them.
RAND FISHKIN, ENTREPRENEUR, CHARACTER IN MOSTLY HUMAN: I think as a CEO you are asked by your investors, by your employees, by your friends and
family to have this undefeatable nature, that you are on top of the world and the reality of course is completely different.
NARRATOR: Rand Fishkin is the kind of entrepreneur you'd see on a magazine cover, he is the founder of Maws which grew from a small start up to a
company worth millions. But there was a dark undercurrent to all his success.
FISHKIN: When a venture fund puts $20 million to work they are expecting to get no less than 80 or $100 million out of that. Those are extremely
unusual. The start-up odds are working against you all the time. I think I went into a dark spiral that it took me months to identify.
NARRATOR: It wasn't just bad day. It was clinical depression.
What role do you think start-up culture played in triggering the depression?
FISHKIN: It's hard to say. When you're swimming, you don't know water is all around you. Sleep is not cool. Pregnancy not cool. All these things
that normal human beings do and need. People need families. They need to sleep at night. That's excluded from the exceptional culture.
NARRATOR: How are you doing now?
FISHKIN: Better now. There's a bit of shame. No one is willing to talk about it. You will put this out there and be rejected. It speaks to why a
lot of people are not comfortable sharing.
NARRATOR: One of the people who helped him through his depression was Jerry Colona. I was like I got to talk to jerry. Here we are today.
JERRY COLONA: I love the fact they said Jerry.
NARRATOR: Now he's coach to some of the most prominent leaders in the tech world. He empathizes because he's been there.
COLONA: I entered this period of profound depression. I was suicidal and wanted to leap in front of a subway train.
NARRATOR: What is the myth of success?
COLONA: That it will bring happiness.
[16:50:00] QUEST: The myth of success that it will bring happiness. Good to see you. Brilliant series.
LAURIE SEGALL: Thank you.
QUEST: But. It's not a question of we should feel sorry for these people. That's not what you're saying, it is?
SEGALL: Right. He said the start-up culture is emblematic of a much larger problem. The tech community are the new rock stars.
QUEST: Is it any different to say the pressure is in Wall Street? There's money to be made or lost.
SEGALL: Here is what's different about Silicon Valley. This whole ethos is your mind, your brain is your money. It's your idea. You're celebrated
for the ideas you have. If you're struggling with depression, bipolar disorder, much of these things entrepreneurship is linked with these
traits. If you like to take risks, there's a link between depression. If there's anything wrong with it, people might not invest. I spoke to one
start-up who said he was open with his investors and they said I wish I hadn't invested in you.
QUEST: Great series. Thank you. Love having you on the program. Now something very different. For 273 years, Scotland's Murfeld Golf Club was
strictly men only. Today members voted to allow women in. It overturned a similar ballot from last year. Why did they have a sudden change in heart?
It allows them to host the open championship again. They lost the abilities to hold the open when they refused to allow women in. Now the
waiting list to join is strong. It will be few years before a woman can step on the green as a member. I spoke to the club's captain Henry
HENRY FAIRWEATHER, CLUB CAPTAIN, MURIELD GOLD CLUB: We didn't have to be dragged kicking and screaming. The RNA made it clear our membership policy
is a matter for us as a club. They obviously decide on open venues. We were perfectly at liberty to continue with our men only policy and continue
to enjoy being a highly successful golf club. We took the view that in the long-term interest of the club, it more appropriate for us to have an open
membership including women and therefore that was the main consideration in certain in the committee recommendation that we should accept women for
membership. The retention of the open will have been a factor in some people's decision on how to vote. It wasn't the principal consideration in
the mind of the committee.
QUEST: Would it not have served good purpose if you could have fast tracked some women to membership? I know you have rules. Once again it
looks appalling. That's what I'm asking. It looks appalling in this day and age that you say we will eventually allow women but it's going to be
two to three years before anyone's admitted.
FAIRWEATHER: We felt it was very important that potential women members, women candidates should go through exactly the same process as men
candidates. We didn't want to be seen to be manipulating the situation in any way.
QUEST: Why not? Why not, sir? Let me ask you that. Why not manipulate the situation towards equality in 2016?
FAIRWEATHER: In the interest of fairness and equality we did not want to indulge in some artificial manipulation.
QUEST: It was your phrase manipulation. The point I'm making is, I suppose what I'm really getting to, sir, at what point will your membership
be seen to lead on something as significant as equality of gender rather than have to be always one step behind. What point would your organization
say we are ahead of the game. We're not waiting until we are forced into making changes.
FAIRWEATHER: I think the fact that 400 members said they want women.
[16:55:00] QUEST: Finally, let me just ask you and you've been very kind and courteous talking to me. I know this has been a controversial issue in
your area. What's your own personal view?
FAIRWEATHER: I think this is the right direction for the club for the future.
QUEST: Right direction for the club in the future. We'll have a Profitable Moment after the break.
QUEST: Tonight's Profitable Moment. My Freedom Day. What does freedom mean to you? What does freedom to me? It means the right to ask the
questions I want to ask and the right to be the person that I am. It really is as simple as that. That's what freedom is. I'm Richard Quest in
New York. I hope it's profitable. We'll do it again tomorrow.