Return to Transcripts main page

CNN Live Saturday

Hurricane Rita Coverage

Aired September 24, 2005 - 12:00   ET

THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.


(BEGIN VIDEO CLIP)
GEORGE W. BUSH, PRESIDENT OF THE UNITED STATES: It's very important for the citizens how have -- heading to east Texas to understand that even though the storm has passed the coastline, the situation is still dangerous because of potential flooding.

(END VIDEO CLIP)

WOLF BLITZER, CNN ANCHOR: And it's scenes like this that the president is talking about. Rita could drench an estimated 64,000 square miles.

(BEGIN VIDEO CLIP)

ANDERSON COOPER, CNN ANCHOR: Just for us, it's probably as bad as it has been, and I just hope -- just seeing the storm as powerful as it is right now, I fear for anyone who may still be out on that roadway who is just in their car. I can't even imagine being in a car stuck on the side of the road in conditions like this.

(END VIDEO CLIP)

BLITZER: From torrential rain and fierce winds to fire, Rita is writing its history across Texas and Louisiana.

Welcome to our continuing special coverage of this storm and its aftermath. Right now Rita it's a Category 1 hurricane with 75-mile- an-hour winds. It's centered near Jasper, Texas some 75 miles inland. I'm Wolf Blitzer at CNN World Headquarters in Atlanta.

FREDRICKA WHITFIELD, CNN ANCHOR: And I'm Fredricka Whitfield. CNN is your hurricane headquarters with up to the minute information from storm battered Texas and Louisiana. We've got reporters from all across the region keeping track of the very latest information. Hurricane Rita is still packing a punch after slamming ashore early this morning, rain and wind are still walloping a wide area along those two states. Here's what's happening now.

Some of the hardest-hit areas with flooding are Beaumont, Port Arthur, Jasper County, Texas, and Lake Charles, Louisiana. The flood-prone cities of Houston and Galveston were spared a direct hit, though some flooding is reported in both areas. The storm is expected to cause more problems as it moves inland and stalls along the Texas-Louisiana border.

Along with the floods, Rita has sparked fires in Pasadena, Texas, a shopping center burned with Rita's high winds fanning the flames. In downtown Galveston, two historic homes and a commercial building were engulfed in flames. The hurricane's wind caused a swirl of blowing embers as firefighters fought the blaze.

From Texas, emergency management officials, a warning for some storm evacuees. Those who fled Hurricane Rita in Jefferson and Orange counties and the city of Beaumont are being told stay away for now. The situation in those areas is still just too dangerous. Evacuees who attempt to return will be turned back.

As the symptom slammed ashore, it knocked down trees and power lines across a broad area and thousands of customers from Galveston, Texas to Lake Charles, Louisiana are now without power.

The nation's biggest oil refinery and dozens of similar facilities in the Houston area appear to have escaped significant damage from Hurricane Rita, that word from an official who monitors the region. Before the storm made landfall, however, there was a huge concern that Rita would heavily damage those facilities sending gas prices across the country, soaring -- Wolf.

BLITZER: Thanks, Fred.

We've just gotten word the sheriff's department in Jefferson county, Texas, is assessing an apartment building that may have collapsed. A department official says the building is near Beaumont. CNN affiliate KBTV is reporting that people may be trap inside the building. We'll have more on the story as details become available.

The eye of the storm made landfall just about 30 miles southeast of Beaumont. Throughout the night, the rain and the winds were unrelenting. Our meteorologist Rob Marciano is there.

Rob, what's it look like right now, almost nine hours after making landfall?

ROB Marciano, CNN METEOROLOGIST: Still swells coming through, Wolf. The worst obviously came through last night with landfall around 3:00 a.m., winds gusting over 100-miles-an-hour and damage being strewn across the city. We had a bit of a break and now it's typical, especially as this storm continues to slow down, inland, more wind more rain. This time, though, the winds are out of the south and southwest, pushing the Naches River upriver as opposed to out.

We didn't see nearly the storm surge we were fearing, that's the good news. Also the good news is we were on the clean this side or western side of the storm so the wind's not quite as strong. Take a look at come of the video we just got in from -- shot down just one street, Calder Street, one of the main streets down here in Beaumont, Texas. More than just trees down, more than just power lines, concrete benches -- concrete, I mean, these things weigh 500, 600 pounds. Obviously power transformers down, as well, flags ripped to shreds, a couple gas stations torn apart. I'm not sure if it's on this piece of video, but there's a funeral home with the clock, and the clock is stopped at five minutes to 3:00, right as this thing came onshore. We're now getting reports -- and it does appear it's a little bit more serious here in Beaumont then just some power lines and tress down. There have been three fires that were reported overnight tonight and into this morning, 11 injuries, and on top of that potential apartment building collapse, Wolf, where there may be people trapped inside, nine miles southwest of Beaumont, we just spoke to a doctor out of Saint Elizabeth Hospital and they're having problems with damage at that hospital. They're going to be evacuating patients at that hospital and setting up a triage unit, right here, right where we had our live shots last night. This is a civic center in town. And within hours, patients will be evacuated into this area as a staging area, a little bit of a triage unit, and then the more serious patients will be moved elsewhere. So the situation here in Beaumont, Texas, a little more serious than when we woke up this morning, Wolf.

BLITZER: It's a nice sized little city, Rob, Beaumont. Most of the people, if not all, got out well in -- advance of this hurricane?

MARCIANO: Just like Houston, you know, I've never seen an evacuation, honestly, Wolf. To say it was a ghost town is an understatement. So, there were a handful of people in town. There were a few people that stayed back that called the fire department, they didn't come to them, they're going to them now, but I'd say 90, 95 percent were out, and that's the good news.

BLITZER: Rob Marciano on the scene for us in Beaumont, Texas. Rob, thank you very much for your excellent work -- Fred.

WHITFIELD: Well, before landfall, forecasters predicted Galveston was in the crosshairs of Rita. It turns out that has not been the case. The city, on an island, would have been especially at risk if Rita had made landfall there overnight. David Mattingly is in Galveston.

And David, we understand that a fire caused a good part of the damage there as well, right?

DAVID MATTINGLY, CNN CORRESPONDENT: That was definitely one of the most significant moments of damage in this storm in this city. Last night, well after the storm had started here, a fire was reported downtown, and firemen had to go to their equipment, which is next to our location here. They had stashed it in a parking garage to get it away from the store. So they went, got their equipment, went out in the storm and all the wind and rain and found three buildings well- involved. You know, in a hurricane, you'd think with all that water you wouldn't have problems with fire, but with the wind, it acts like a blast furnace, so those buildings were going up very fast. Firemen had to work very hard to make sure the flames did not reach out to the surrounding buildings and cause more fires and they were successful when doing that.

Looking around the town today, you see some power lines that are down. There was actually some parts of this island did not lose electricity last night, if you can believe that. There are also some tree limbs down, but we see any road that appeared to be impassable. There were also reports of some flooding, some minor flooding in some parts of the island. Authorities are going around assessing the damage right now, and Galveston wants to add itself to the list of asking its citizens to not return right now. The only people they want to see coming across the causeway from the mainland back onto the island right now are power crews and medical professionals, people who can help them clear the roads, things like that, but no volunteers, and definitely no residents to come back just yet. They want to make sure they have everything cleaned up so nobody gets hurt in the aftermath -- Fredricka.

WHITFIELD: Well, those residents how've had a chance to evacuate won't be able to come back to Galveston area just yet, but David, were there still some folks who were unable to leave Galveston, they just waited too late and they had to hunker down there?

MATTINGLY: Will, there were about 10 percent of the population here did stay behind and some of the residents who evacuated also turned around and came back yesterday when it was clear to them they would not have a place to stay in Houston, on the mainland or they were afraid they might be stuck in traffic, so city officials here said it was OK for them to come back and ride the storm out in their homes and it turned out the storm was not nearly as bad as they had predicted a couple days ago.

Still at this point, they're saying for all other residents that have not come back, please stay away until they've made sure the roads are clear, because so many injuries do occur in the aftermath and they know people are anxious to come back, but they're saying a bit of patience and get everything straightaway and so everyone can come back.

WHITFIELD: All right, David Mattingly, in Galveston, thank you.

BLITZER: A deputy sheriff in Cameron Parish, Louisiana has a grim assessment of the damage there, he's calling it, and I'm quoting, "A big catastrophic mess." Cameron Parish is a flat, marshy area stretching on the coast east of the Texas state line. Our Rick Sanchez is in Hurricane One, our satellite equipped SUV. It allows us to take you into affected areas that no one else can reach.

Rick, set the scene for us. What does it look like now?

RICK SANCHEZ, CNN CORRESPONDENT: Well, we're starting to see some of the first signs of the flooding that some of the local officials were concerned about, Wolf. Bear with us, if you would because the signal may break up from time to time.

(UNINTELLIGIBLE) axes trying to get them down and cut so there would be (UNINTELLIGIBLE) parts of the road that we could squeeze through. Now, we're going to pan over to the right. You're going to see what's going on for people who built their houses on the right side of Lakeshore Drive, right off the big lake. As you can see, the water has now come up, and it's pretty much flooding most of these homes. This one's only flooded to the right, but as we move further, you'll actually see that there are homes that have been pretty much engulfed by the waters that are coming up from Lake Charles. Look at this front yard, right here. As you can see, the water's going all the way through into the house, as is the case with the house we're coming up next to this one, as is the case, even a worse scenario, for the folks on the third and fourth homes that we're coming up to right now. (UNINTELLIGIBLE) far, by the way, from I-10 where (UNINTELLIGIBLE) casino is. These are big homes, by the way, the are you know, obviously large, expensive homes that people have built on the water here, thinking they wouldn't have problems, but we're still hearing, as a matter of fact, I don't know if you (UNINTELLIGIBLE)

BLITZER: All right. Well, we're breaking up a little bit with Rick Sanchez, we're going to try to reconnect with our Hurricane One, that's the satellite-equipped SUV that he's been in, but he's been showing us the devastation along that Louisiana coast, along the Texas Stateline, this is an area that clearly has been severely affected by this hurricane. We'll get back to Rick and some more in the meantime. Let's go over to Fred.

WHITFIELD: Well, Wolf, Louisiana as a whole being hit hard, particularly in parishes that already had sustained damage from Hurricane Katrina. On the telephone with us, Mayor Tom (SIC) Kerner out of Jefferson Parish in Lafayette (SIC), Louisiana.

And Mayor, give me an idea of how Rita hit you all.

TIM KERNER, MAYOR OF LAFITTE, LA: It just started topping some of the levees in the morning hours, and now it's finishing us off. It's topped the levees, and we have four little different communities in this area, and the town of Lafitte, itself, was the last one to go. You know, we have probably about six feet of water in all the neighborhoods.

WHITFIELD: You've six feet of water, initially you had some voluntary evacuations. Did you ever get to the point of mandatory evacuations?

KERNER: Yes, ma'am.

WHITFIELD: And...

KERNER: I mean instead of the voluntary evacuations I called mandatory.

WHITFIELD: And did ever heed those warnings? Are you concerned about anyone who stayed behind?

KERNER: Well, I was actually in a water vehicle myself, just going out and rescuing people. We probably had a couple hundred people that stayed and we're actually getting them out now.

WHITFIELD: And how is that going? How are you able to identify them?

KERNER: They have been calling and giving us their addresses, and we've been stopping and picking them up, but there's some that doesn't have phone service, and we're been riding up and down blowing the horn to seeing if anybody comes out and we'll go up and pick them up in a boat and bring them to the high-water vehicle.

WHITFIELD: And how does that jeopardizes the safety of your emergency workers when they get calls like this and going out to help rescue people in the midst of a storm.

KERNER: Well, I guess you know, it's dangerous, but you know, I was out there myself just now, and it's just something you want to do, to try to help someone else.

WHITFIELD: Give me a description of Lafitte, Louisiana. What kind of industry is there? What kind of community are we talking about?

KERNER: It's mostly commercial fishing, it's recreational fishing, and some tourism. And that'll probably be 90 percent of the area.

WHITFIELD: At what point are you going to feel it's safe enough for you and other officials to begin assessing the situation and seeing what you really have out there.

KERNER: Oh, my god. First of all, you know, about four weeks ago, we got hit by Katrina, and people had their roofs half blown off, and now they have six and a half feet of water in their homes. The first thing we're going to do is set up some pumps and pump the water down and then I guess we'll start trying to get them back and then them, if they have insurance, work with the insurance adjusters. If they don't, then work with FEMA, and whatever I can do to help along with that process, I'm going to do from the county.

WHITFIELD: All right Mayor Tom (SIC) Kerner, thanks so much for being with us out of Lafitte, Louisiana. So, the mayor describing that the rain brought by Rita has topped the levees, they're dealing with something like six feet of water in some areas and they're already starting to assist a number of people who decided to stay behind by rescuing them right now. And of course, CNN will continue to keep an eye on Lafitte. We're sending a crew there and as soon as they get into position, we'll be bringing you the live coverage -- Wolf.

BLITZER: Sounds like it's pretty bad there. It's also pretty bad in Lumberton, Texas. Apparently worse then a lot of people thought it would be. Our Ed Lavandera is on the scene for us. He's joining us live.

Set the scene for us, Ed. Tell us what's happening.

ED LAVANDERA, CNN CORRESPONDENT: OK, Wolf, we just pulled in. We spent the night in Lufkin, Texas, where we've been reporting over kind of the chaotic scene that had developed on Highway 69 which is route north out of Beaumont, Texas. You know, many people had been stranded up in that town of about 35,000 people, thousands stranded with gasoline, but city officials worked it late into night, were able to clear the roadways and get people into shelters, in shelters of last resort, as they call them, and then also get gasoline to people and get them on their way. So, that situation improved quite a bit late last night.

This morning, we've driven back down south, back toward Lumberton and we just pulled in a little while ago. And I can tell you through out the last hour and a half or so, we've seen, you know, this part of east Texas is known for its piney trees, and you know, they stand about 100 hundred feet tall and many of those kind of fallen over onto the roadways. We've been zigzagging back and forth along the southbound lanes of Highway 69 to be back towards Beaumont and the Lumberton area. Also some of the power lines are down. Some of the side roads in areas seemed slightly flooded, but all in all, the pretty good and doesn't seem like the kinds of situations that will take crews very long to clean up. You know, of course I mention that because this roadway is going to be one of the main arteries that thousands and thousands of people use to connect themselves back to Beaumont and Port Arthur in the east Texas area. So seems like that's a situation they could clean up quite quickly -- Wolf.

BLITZER: Ed, did people decide to leave that area in big numbers, or where there a bunch who decide to ride it out.

LAVANDERA: In the Beaumont and Port Arthur area, many people left and a lot of people were able to get to the Lufkin area, which is about 125 miles north of Port Arthur, just straight north. And this town of about 35,000 people, that I've been told to expect about 10,000 evacuees, they helped many more than that. In fact, city officials said that at one point yesterday they probably had 100,000 people in their town, so they were trying to bring in shipments of gasoline to get people either moving -- to continue moving northward or westward and that seemed to have helped out. We know there were a lot of churches in the area that opened their doors. One church we were at this morning was only supposed to hold about 250 evacuees, they ended up holding close to 700. They opened up the rodeo arena, to do the same thing. So a lot of -- thousands more evacuees ended up in that city than they ever anticipated.

BLITZER: So where you are now in Lumberton, Texas, Ed, there are a lot of downed trees, power lines are down. How significant is the flooding?

LAVANDERA: I haven't seen the incredibly significant flooding at this point. I just pulled in just a few minutes ago, and that's one of the things we'll continue to survey, but the main roadway, Highway 69, which takes you back toward Beaumont is smooth sailing, so far.

BLITZER: Ed Lavandera reporting for us. We'll check back with you. Ed's in Lumberton, Texas -- Fred.

WHITFIELD: Well Wolf, let's go east to New Orleans, Louisiana, a city still embattled by Hurricane Katrina, and now with the onset of Rita, they have been experiencing yet another problem of being underwater, their levees being compromised. Our Mary Snow is in New Orleans.

And Mary, give us an idea of what is happening there right now.

MARY SNOW CNN CORRESPONDENT: Well, right now, Fredricka, the problem is wind and not rain today, and I'll show you why. There's a number of reasons why the wind is a problem. One is that we are right now in the 17th Street Canal, behind us is Lake Pontchartrain. And officials and engineers are saying that Lake Pontchartrain is about five feet above sea level and they say that part of that storm surge has to do with the winds that have been coming through New Orleans both yesterday and today.

Now, what is keeping the water from heading into the city and down the road where there is a breached levee are the steel pilings. Over this past week, crews have been working to completely close -- completely off this canal and they say here at this site, so far so good. Their biggest concern right now is the Industrial Canal levee. That is where we saw water overtopping that breach yesterday. There were two damaged sections were water was topping over and it continued through the night. We saw the flooding in the lower ninth ward. Overnight, officials say about three to four feet of additional water was dumped in that area, an area so hardly-hit.

And what is holding up repairs right now is the wind. The Army Corps of Engineers saying the military is trying to get choppers up in the air. What they're aiming to do is drop sandbags into that area, put a temp breach there were there was damage again, yesterday.

However they are also sending ground crews with gravel and sandbags to try to shore up those damaged areas. But the flooding did continue. Now, the Army Corps of Engineers saying that they're hoping that the wind will die down at some point by this afternoon to get those choppers in the air. This also going to be holding up the pumping out of the water in that area. And just a short while ago we had an official with the Army Corps of Engineers coming over here and he says this latest flooding has set his crews' efforts back by two to three weeks. So very discouraging for them as these engineers try to pump out water once again from New Orleans -- Fredricka.

WHITFIELD: Discouraging indeed, Mary Snow, thanks so much from New Orleans.

BLITZER: Let's head over to Lake Charles, Fred, right now, Lake Charles, Louisiana. Our Jason Carroll is on the scene for us. We're getting some live pictures, we're getting some new video in as well. Jason, what does it look like there?

Hey, Jason, it's Wolf at the CNN Center, can you hear me?

JASON CARROLL, CNN CORRESPONDENT: Yes, Wolf, I can hear you.

BLITZER: All right, tell us what it's like in Lake Charles. We see the new video that's coming in, which clearly shows some serious, serious destruction.

CARROLL: Well, I got to tell you, Wolf, literally the folks who are in downtown Lake Charles are going have (UNINTELLIGIBLE) to weave their way out of that area, because there's so many downed tree and in fact, we had -- that's what we had to do. We had wait behind some emergency crews that had chain saws to help us get out. We've made our way now about 30 minutes south to Lake Charles Regional Airport, where the airport -- it's a small airport, but it sustained a lot of damage down here, the main terminal, the roof here a partial collapse, some of the hangars here, damage there, overturned planes. On the way over here, we saw pockets of flooding in areas several feet deep in some areas of downtown. And also on the way down here, in addition to that, we've seen in the southern section of Lake Charles several buildings that have collapsed under the pressure of the high winds from last night and early this morning. I don't know if you can tell from the phone conversation, but we're actually still experiencing strong wind gusts here even at this hour.

So here now at Lake Charles regional airport, sustaining a lot of damage here. We've seen minor damage on the way from downed trees to partial roofs that had come out, to anywhere from that to major damage, like buildings that had collapsed, small buildings, small businesses that had collapsed under the pressure of Hurricane Rita -- Wolf.

BLITZER: I don't know if you can see the video that we're showing -- the pictures we're showing our viewers, Jason. It looks like a casino boat that is out there. Is that what we're seeing, do you know?

CARROLL: Actually there are several riverboat casinos, Harrah's being one of them, we passed that on the was out to location where we are now. Lake Charles has risen steadily, in fact we're hearing it's still continuing to rise, and obviously that's a concern with floodwaters there. (UNINTELLIGIBLE) They did the best they could to shore up and secure those riverboat casinos given what happened in Biloxi, Mississippi, they didn't want to see a repeat of that here. And best we could tell, after checking that particular scene out, those riverboats were secure as best as they could be. They seemed to be at that point, but we were at that location at least an hour ago, so I can't say for sure what the condition of those boats are at this point.

BLITZER: Jason, this area, Lake Charles area in Louisiana, was relatively untouched -- correct me if I'm wrong -- by Hurricane Katrina?

CARROLL: That is absolutely correct. They really -- they dodged a bullet on that one, and fared quite well. However, seeing what happened down in New Orleans, I mean, no one wanted to take any chances here. They were under a mandatory evacuation and most of the residents heeded that evacuation and did get out, but you know, enough stayed behind to come out and see and see the damage that was done. In fact, we spoke to one resident, one man, early this morning who lived close to downtown who stayed behind with his wife and his two dogs, wanted to ride it out. He said, by the time he decided that he did want to get out, it was too late, there was no gas, there was no place for him to go. So, he says he had no choice. He fared pretty well, he had some downed trees in his front yard, and some downed power lines, but basically his house, an older home, build very sturdily. He said if you want to see damage, he said, head south, I think that's where the damage is going to be and that's what we did that's where we are. (UNINTELLIGIBLE) here to the south than we saw in the downtown Lake Charles, Louisiana area. By the way, those riverboats that you see -- those riverboat casinos, those are also in the downtown area, as well.

BLITZER: All right, Jason Carroll is at the Regional Airport in Lake Charles Louisiana, an area that was largely untouched, largely untouched, by Hurricane Katrina, but we can see the awful, awful destruction as a result of Hurricane Rita. This is the riverfront area, you see those casino boats and you see the waters -- the floodwaters that are really engulfing these areas. Mark Biello is our photographer, he's shooting these live pictures for us.

Mark, tell our viewers what we're seeing.

MARK BIELLO, CNN PHOTO JOURNALIST: Well, right now, Wolf, down here on the riverfront, underneath the I-10 bridge, and as you can see by the shots we are sending to you, this is one of the riverboats that are moored over here at the casino on the west bank of the river. As you can tell, I don't know how deep (UNINTELLIGIBLE) of a shot you got here, but the winds are substantial, the storm surge is strong, and this storm is far from over. It's still pretty hairy out here. You can see the whitecaps, and there's a very, very strong sustained winds that are coming in from the south-southwest at this time.

BLITZER: How much flooding has there been in Lake Charles based on what you can see, Mark?

BIELLO: Right now, we don't see a substantial amount flooding, more kind of a storm surge flooding. Casino parking lots are all underwater here. The waves are still coming in. Something (UNINTELLIGIBLE) happened is a lot of the recreational boats have broken away from the marinas and docks and they're now pinned up against a railroad trestle bridge along with small craft and debris. We're still standing on the east bank of the river, here, and it's cleared up a bit and the rain is subsiding, however, the winds are very, very strong and still blowing. That's (UNINTELLIGIBLE) as you can see by the white caps here. It's a substantial; it's still a very dangerous storm. The winds do not seem to be letting up at all.

BLITZER: Mark, the structures, the buildings in Lake Charles that you've seen, are they pretty much destroyed? Badly damaged? Or intact?

BIELLO: We haven't seen too much of the downtown area. Again we came in from Lafayette, on I-10 west, and came right to the bridge here. We know that there's a semitractor trailer truck that was blown up against a trestle at the peak of this bridge here, and actually (UNINTELLIGIBLE) whole top of the area ripped off, and it is -- we're not sure where the driver is, but we know that that truck is still pinned at top of this bridge (UNINTELLIGIBLE).

BLITZER: There's no -- I take it, Mark, there are no people you can see walking around anywhere near you, it's still way too dangerous to be outside?

BIELLO: That's correct. We're the ones out here along with a few state troopers that are coming by to check up on us. We were able to get this live broadcast out to you, and we are now providing you these live pictures here of the storm surge and of the waves that are coming in.

BLITZER: And Mark, these are pictures that we're getting via videophone, but it's pretty clear. It's amazing to me that we can get these live images onto our viewers of United States and around the world, given the horrible situation you have there. Briefly explain to our viewers how we're doing this.

BIELLO: Right now we're (UNINTELLIGIBLE) using our satellite phones with our laptop computer. This is DNT broadcast that's coming to you. So this is what I think a lot of viewers and a lot of people know as a videophone, and we were able to protect the -- these satellite phone dishes. We're braced down and hunkered down behind our minivan here with the satellite dishes and so far sustained and held up against these high winds and storm surge that's coming in right now.

BLITZER: These are amazing pictures we're getting, Mark, stand by for one second. I just want to update our viewers who may just be tuning in. We're still following Hurricane Rita. It hit nine hours ago-plus, but you can see these are live pictures from Lake Charles, Louisiana. The hurricane is still having a significant effect in that area, and given the nature of the huge area of this hurricane, it's going to be like this for some time to come. The governor, Tony Perry, of Texas is still urging everyone, stay put for the time being. Even in some of the areas that may not necessarily have been hit as hard as many had feared.

TO ORDER A VIDEO OF THIS TRANSCRIPT, PLEASE CALL 800-CNN-NEWS OR USE OUR SECURE ONLINE ORDER FORM LOCATED AT www.fdch.com