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Anderson Cooper 360 Degrees

Demonstrations in Beirut; Hostage Uses Book to Sway Captor; What Makes a Killer?

Aired March 14, 2005 - 19:00   ET

THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.

THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.


ANDERSON COOPER, HOST: Good evening. Live from Beirut, Lebanon, I'm Anderson Cooper.
A massive anti-Syria demonstration, a pro-democracy demonstration in the streets of Beirut.

360 starts now.

ANNOUNCER: Hundreds of thousands rally in Beirut calling for democracy and freedom from Syrian domination. Tonight, Anderson Cooper goes inside the demonstration to meet one of the young men behind the struggle for independence.

With the manhunt over...

(BEGIN VIDEO CLIP)

CHIEF CHARLES WALTERS, GWINNETT COUNTY POLICE DEPARTMENT: Mr. Nichols surrendered, literally waving a white flag.

(END VIDEO CLIP)

ANNOUNCER: -- comes the questions. Just how did a dangerous suspect escape? Ashley Smith, the heroine, in the midst of a horrifying ordeal. Tonight, her harrowing tale of survival.

(BEGIN VIDEO CLIP)

ASHLEY SMITH, NICHOLS HOSTAGE: I basically just talked to him and tried to gain his trust.

(END VIDEO CLIP)

ANNOUNCER: And how she managed to stay calm and come out alive.

What ultimately convinced Brian Nichols to surrender? Tonight, the book Ashley Smith read to him.

(BEGIN VIDEO CLIP)

SMITH: I asked him if I could read. I got our Bible, and I got a book called "The Purpose-Driven Life."

(END VIDEO CLIP)

ANNOUNCER: A 360 look at a book that may have helped saved a life.

And what turns someone into a killer? And what goes on inside the mind? Tonight, the medical mystery of people gone bad, and what triggers their mission to kill.

This is a special edition of ANDERSON COOPER 360 with Anderson Cooper in Beirut, Lebanon, and Rudi Bakhtiar in New York.

RUDI BAKHTIAR, HOST: Good evening from New York. I'm Rudi Bakhtiar.

We begin with a developing story from the Pentagon and a homeland security threat we haven't heard much about lately, anthrax.

Our senior Pentagon correspondent Jamie McIntyre is there now with the latest. Jamie?

JAMIE MCINTYRE, CNN SENIOR PENTAGON CORRESPONDENT: Well, Rudi, these kinds of anthrax scares often turn out to be false alarms. But still, it's causing some anxious moments for some 275 employees of the U.S. government, who could have come in contact with mail infected by anthrax.

The scare was sparked this morning when test results came back from a mail-handling machine at the Pentagon's remote delivery facility. That's a high-tech receiving facility right next to the Pentagon that was built to ensure nothing like this gets into the Pentagon building.

Those tests results indicated anthrax. And as a result, the Pentagon evacuated the facility and conducted further tests. They found no evidence of anthrax at the mail-handling facility, but further tests are being conducted now at Fort Detrick, Maryland, to confirm whether or not the initial test was accurate.

Meanwhile, some 175 people who work in and around the facility, and 100 more who may have come in contact with the mail, are being offered antibiotics as a precautionary measure, and they're being told to watch for the signs of anthrax, which include a fever and chills, sometimes taking several days to develop.

It should be noted, though, that while those tests will take a day or so to confirm, all the mail that comes into this facility is irradiated. So officials say if there was anthrax, it's likely those anthrax spores were dead, and did not pose a threat, Rudi.

BAKHTIAR: Our senior Pentagon correspondent, Jamie McIntyre. Thank you.

Stay tuned to CNN day and night for the most reliable news about your security.

And now, let's go back to Anderson Cooper. He's standing by in Beirut. Anderson?

COOPER: Rudi, it was an extraordinary day here in Beirut, Lebanon. Keep in mind, Lebanon is occupied by Syrian troops. There are Syrian security forces, secret service forces, throughout this country, and they have been for decades.

So take a look at these images in that context, extraordinary images of downtown Beirut today, hundreds of thousands of Lebanese, young and old, men and women, from different religious groups, different political factions, gathering in downtown Beirut.

As far as the eye could see, there were Lebanese flags waving, people coming out, crying for Syria to get out of Lebanon, demanding answers about who assassinated their former prime minister exactly one month ago today.

At the core of this Cedar Revolution, as some are calling it, are a group of young people. Right now, I'm in the camp that they have been literally living in for the last month or so. They are here 24 hours a day, seven days a week. They sleep here, they eat here, and they say they are not leaving until they get answers about the assassination, and until Syria pulls out of Lebanon.

I spent some time with one young person for the last 48 hours. Take a look.

(BEGIN VIDEOTAPE)

COOPER (voice-over): Downtown Beirut today looked like a shimmering sea of white and red, a flood of flags, waved by well over half a million protesters.

Alaa Merhi could tell from the crush of the crowd the turnout was huge.

ALAA MERHI, DEMONSTRATOR: We are not afraid from anything. If they're going to take our blood, it's OK. We are going to give our blood just to bring back our liberty and freedom and independence.

COOPER: Alaa Merhi is just 23, like many young Lebanese at the core of what's being called the Cedar Revolution. They're demanding democracy, government accountability, and, for the first time in their lives, saying publicly they want Syria to end its occupation of Lebanon.

(on camera): That first time that you shouted out, you know, Syria out, what did it feel like?

MERHI: The first time, I felt very happy. I felt that I'm saying something that was locked inside. They are saying now, Hey, hey, (UNINTELLIGIBLE), Syria go out. So this is beautiful.

COOPER (voice-over): Why now do the Lebanese feel free to speak out? The catalyst was the assassination one month ago of the popular former prime minister. But also, many here credit the United States for challenging Syria and encouraging democracy.

UNIDENTIFIED MALE: God bless George Bush. God bless the USA. COOPER (on camera): Alaa isn't just demonstrating in the square today. He's been living here, camped out for the last 25 days, one of several hundred young Lebanese determined to keep the pressure on Syria to get out.

Their makeshift encampment is in the center of Martyrs' Square. That's where we first met Alaa yesterday.

MERHI: The most important thing in life for a human being is the freedom and the democracy. So it's more important than money, than food, than the weather, than the happiness (UNINTELLIGIBLE), because happiness won't come without freedom and without living in democracy.

COOPER (voice-over): Most of the protesters living here are young, idealistic, willing to go without hot food and showers. Alaa relies now on an awful lot of cologne.

(on camera): What do you do with the cologne?

MERHI: It's beautiful when you wash your face in the morning, when you wake up, just to put a little bit behind your ears. So...

COOPER: And you smear it on the walls, too.

MERHI: Yes, that's just to make the perfume around, so the smell will be better.

COOPER (voice-over): They penned articles and scrawled messages on a bullet-ridden statue, determined their voices and thoughts will be known.

(on camera): The headline says, "No one can intimidate us," it says, "No one can intimidate us any more." Think that's true?

MERHI: I think we are not going to leave here until we get what we want.

COOPER (voice-over): Alaa, like many Lebanese, was deeply influenced by the recent elections in Iraq.

(on camera): So you saw the election in Iraq and you said, Wow, maybe we could do this?

MERHI: Of course we can do this. Why we can't do this?

COOPER (voice-over): In this region, in this country, however, doing democracy is not easy. Alaa and the others insist they'll continue lighting candles, marching, speaking out, until Syria has gone, and real change has come.

MERHI: Right now, (UNINTELLIGIBLE), I think (UNINTELLIGIBLE), and right now, I think people, they are out, holding their hands and saying, Who wants to open this jail? We don't need anymore to stay inside a jail.

(END VIDEOTAPE) COOPER: And joining me at ground zero for these demonstrations, CNN's Brent Sadler (ph) -- Beirut, I should say, bureau chief, Brent Sadler.

A remarkable day.

BRENT SADLER, CNN BEIRUT BUREAU CHIEF: Absolutely, Anderson. This is unprecedented in scale. Never in my 20 years-plus reporting this region have I ever seen such a turnout as this.

Just think, six months ago, people would hardly dare to talk publicly about Syria getting out, never mind hundreds of thousands. The opposition claims 1 million people on the streets of downtown Beirut, where we are today, in Martyrs' Square.

COOPER: I never have been to a demonstration in the Middle East where I heard people actually praising the United States.

SADLER: Absolutely remarkable as well. You get Syria out, Syria out, yes, we want to have change. And they believe that George Bush is or can be the wind of change to bring democracy here. Not everybody, but certainly these pro-democracy supporters. And this is their camp, this is the heart of their revolution, as they call it.

COOPER: And the influence of the elections in Iraq, a lot of people here were watching that and have really been invigorated by it.

SADLER: Yes, they have been invigorated and concerned by it. It's not just, of course, these people. But there are other people who are staying silent. There is a silent majority in here who stayed out of the politics. The opposition's claim today that this mass of people represented that silent majority.

COOPER: And as we look at these pictures, these incredible pictures from today, what do we need to keep in mind? I mean, it's easy to see these and think, OK, democracy has come. But it's still a long way off.

SADLER: Absolutely. There are still forces, powerful forces in this country, and in Syria, that do not wish to see democracy succeed in Iraq, do not believe in it. So to see it fail here would be not such a bad thing, from their perspective.

COOPER: After, well, looking at these pictures today, there have got to be a lot of Middle East dictators who are sleeping a little nervous tonight.

SADLER: This is what happens when you let the genie out of the lamp. This is what goes on in these kind of parts of the world, where you've had autocratic, dictatorial rule, occupation, and suddenly some graphic, dramatic event changes it, changes people's lives and how they think, more importantly, how they represent themselves publicly. That's what's happening here.

COOPER: It was an emotional day for everyone who was here.

Brent Sadler, thanks very much.

We'll have a lot more here from ground zero of the demonstration today a little bit later on 360.

Right now, let's go back to Rudi Bakhtiar. Rudi?

BAKHTIAR: What an amazing time, Anderson, what an amazing time for people there.

Coming up next on 360, inside the mind of a hostage. She went from being tied up in her own home to reading from the Bible and cooking pancakes. Find out how this woman ended the massive manhunt for an alleged killer.

Also tonight, what would you do if you were taken hostage? An expert with some potentially lifesaving tips.

And a little later, more Anderson Cooper, live in Beirut.

But first, your picks, the most popular stories on CNN.com right now.

(COMMERCIAL BREAK)

BAKHTIAR: Welcome back, everyone.

Police are praising Ashley Smith for doing everything right and surviving as a hostage. She was taken prisoner by Brian Nichols, the man accused of shooting four people to death in Atlanta.

Smith prevented him from hurting her or anyone else.

Tonight, we go behind the headlines to find out why law experts say we can all learn a lesson from what this very brave woman did.

Mary Snow now with more.

(BEGIN VIDEOTAPE)

ASHLEY SMITH, NICHOLS HOSTAGE: He put a gun to my side and he said, "Don't scream. If you don't scream, I won't hurt you."

MARY SNOW, CNN CORRESPONDENT (voice-over): And that was just the start of a horrifying seven-hour hostage ordeal.

Law enforcement experts say by keeping a cool head and saying the right things, 33-year-old Ashley Smith got the upper hand that let her escape unharmed and led police to Brian Nichols, suspected of four murders.

Maki Harberfeld, a former Israeli police lieutenant, says, though, that Smith took a big chance, and, she says, Smith was extremely lucky.

DR. MAKI HARBERFELD, JOHN JAY COLLEGE OF CRIMINAL JUSTICE: To rely on luck when your life is in danger, I would rather try my chances in terms of, you know, one out of 10 is better than one out of zero. And one out of 10 would be, run.

If the opportunity is there, run for your life, rather than saying that you can talk your way out of the situation.

SNOW: An "Atlanta Journal Constitution" reporter did run when Nichols allegedly tried to force him in a car on Friday. In that case, running worked.

In Smith's case, she engaged Nichols in conversation.

SMITH: I basically just talked to him and tried to gain his trust.

SNOW: And Harberfeld says Smith did the right thing by the way she spoke to Nichols, and it's what she advises police officers to do in hostage negotiations.

HARBERFELD: Talking in a way that would minimize any type of antagonism between you and the hostage-taker. Try to empathize, try to be as understanding as possible.

SNOW: Smith told Nichols about her husband, who was killed, about her daughter. They talked about God, and she read part of a book about the purpose of life, and former hostage negotiators say that part was key.

MAJ. HOWARD ROBERTSON, NEW ORLEANS POLICE NEGOTIATOR: The goal of the hostage negotiation is to make that person realize there's a tomorrow. If you get past today, there is a tomorrow, and things work out.

SNOW: Mary Snow, CNN, New York.

(END VIDEOTAPE)

BAKHTIAR: Such a courageous woman.

All right, Bill Clinton is out of the hospital.

Erica Hill joining us now with the news making headlines right now. Hi, Erica.

ERICA HILL, HEADLINE NEWS: Hi, Rudi. Nice to see you.

That's right, former President Clinton is resting at home tonight and says he looks forward to returning to work within the next month. He was released from the hospital late this afternoon, where he underwent surgery last week to remove scar tissue and fluid that developed after his heart bypass surgery last year.

A California judge says denying same-sex couples marriage licenses is unconstitutional. The ruling could clear the way for California to become only the second state to allow same-sex couples to marry. One potential roadblock, the issue would be out of the court's control if a constitutional amendment banning same-sex marriage makes it on the November ballot and is approved by voters. U.S. officials are urging China to reconsider a resolution passed today that gives Beijing the right to attack Taiwan if the island declares formal independence. China's ruling Communist Party says the measure would, quote, "promote the peaceful reunification with Taiwan," which it considers a renegade province.

ABC and the NFL won't be getting in trouble with the government for this now-infamous opening segment on "Monday Night Football." Today, the FCC ruled the towel scene between Philadelphia Eagles star Terrell Owens and "Desperate Housewives" actress Nicolette Sheridan was not sufficiently explicit or graphic to be deemed indecent.

And Rudi, that's a look at some of the headlines this hour. Back to you.

BAKHTIAR: So glad we straightened that out. Thanks, Erica.

All right. Coming up next on 360, Anderson Cooper, live in Beirut, where hundreds of thousands of demonstrators are pushing a nation one step closer to democracy.

Also tonight, hostage turned hero. How this woman ended up making pancakes for the man who threatened to kill her.

And a little later, "Purpose-Driven Life." Could a book have saved a woman's life? We're going to talk to the best-selling preacher-turned-author. We're covering all the angles for you.

(COMMERCIAL BREAK)

COOPER: The call for change in the Middle East.

Earlier today, that was the scene right here in Martyrs' Square in downtown Beirut. This is the scene right now. It is about 2:30 a.m. or so.

And, really, the demonstrations continue, as they have for the last month or so. This is the camp city that has been set up. A lot of young people, young Lebanese, have stationed themselves here for the last month, ever since their former prime minister was assassinated. They're demanding to know who assassinated him. They build fires to go through the night.

These people stay on guard duty, because even though this encampment is watched over by Lebanese police, a lot of the young people here are afraid that the police are going to move in and try to rip apart this camp.

The Lebanese government supports Syria, and they want continued Syrian involvement.

Let's walk over here. I just want to show you one other aspect here. You got to keep in mind, this is a country in which the Syrian military has occupied since 1976. Syrian secret police have their tentacles in all aspects of society. People a few months ago would never even speak about Syria out loud. They were afraid. And now, not only are they calling out for democracy, calling out for Syria to leave, they're writing messages. This is a famous statue in the center of Martyrs' Square. It's bullet-ridden, it was filled with bullets during the civil war and the decade of fighting or so. But now these young people have written all over the statue, "Syrian Assassins," "Syria Out."

They want independence, and they want the truth. It is a remarkable thing to see people calling for change.

Today, right now, there are just a few hundred young people who are here, spending the night, as they have for this last month. But today, it was several hundred thousand, dwarfing previous protests that have taken place here.

It is a remarkable thing to see. We're going to more from Beirut later on 360. We'll be right back.

ANNOUNCER: Ashley Smith, the heroine, in the midst of a horrifying ordeal. Tonight, her harrowing tale of survival.

(BEGIN VIDEO CLIP)

SMITH: I basically just talked to him and tried to gain his trust.

(END VIDEO CLIP)

ANNOUNCER: And how she managed to stay calm and come out alive.

And what turns someone into a killer? And what goes on inside the mind? Tonight, the medical mystery of people gone bad, and what triggers their mission to kill.

360 continues.

(COMMERCIAL BREAK)

(BEGIN VIDEO CLIP)

SMITH: He needed hope for his life. He told me that he was already dead. He said, Look at me. Look at my eyes. I am already dead. And I said, You are not dead. You are standing right in front of me. If you want to die, you can. That's your choice.

(END VIDEO CLIP)

BAKHTIAR: Remarkable courage from a hostage-turned-hero.

Friday's killing spree in Atlanta that left one judge and three others dead came to a peaceful end on Saturday, and police say it is because of Ashley Smith.

For hours, she was held captive by Brian Nichols, face-to-face with the accused killer. This widow, young mother, used faith and reason to get Nichols to spare her life and surrender. CNN's Gary Tuchman has her incredible story.

(BEGIN VIDEOTAPE)

GARY TUCHMAN, CNN NATIONAL CORRESPONDENT (voice-over): We first saw her sitting in her apartment complex parking lot after Brian Nichols was apprehended. Now we've learned what Ashley Smith did.

SMITH: The reason I met Brian Nichols was so that I could talk him out of hurting anybody else, and get him to turn himself in.

TUCHMAN: It all began at 2:00 in the morning, 17 hours after Nichols' rampage and escape. Ashley Smith was walking into her home when somebody pushed her from behind.

SMITH: And I started to scream. And he put a gun to my side and he said, Don't scream. If you don't scream, I won't hurt you.

TUCHMAN: She was forced into her bathroom.

SMITH: And he said, Do you know who I am? And I said, No, because he had a hat on. And then he took his hat off, and he said, Now do you know who I am? And I said, Yes, I know who you are. Please, don't hurt me. Just please don't hurt me. I have a 5-year- old little girl. Please don't hurt me.

TUCHMAN: The 26-year-old waitress realized the man she had seen on the news all day, who had terrorized an entire region, could kill her at any time. She says Nichols tied her up with an extension cord and masking tape.

SMITH: I told him that I was supposed to go see my little girl the next morning at 10:00, and I asked him if I could go see her. And he told me no. My husband died four years ago. And I told him that if he hurt me, my little girl wouldn't have a mommy or a daddy. And she was expecting to see me the next morning.

TUCHMAN: Ashley Smith asked her captor if it was OK if she read to him.

SMITH: I got our Bible, and I got a book called "The Purpose- Driven Life." I turned it to the chapter that I was on that day. It was chapter 33. It mentioned something about what you thought your purpose in life was, what were you -- what talents were you given, what gifts were you given to use. And I asked him what he thought. And he said, I think that it was to talk to people and tell them, you know, about you.

TUCHMAN: Before dawn, she says, his attitude began to soften. He put down his guns. She tried to convince Nichols to turn himself in.

SMITH: He needed hope for his life. He told me that he was already dead. He said, look at me, look at my eyes, I am already dead. And I said, you are not dead, you are standing right in front of me. If you want to die, you can. It's your choice. TUCHMAN: Nichols decided to untie his hostage and, as the early morning wore on...

SMITH: He put the guns under the bed like, you know, I'm done, I'm not going to mess around with them anymore.

TUCHMAN: She said Nichols announced he had to ditch his getaway vehicle so she followed him in her car with a cell phone, but she didn't call police, fearing a bloodbath or his escape. Instead she went back home with him and made him breakfast.

SMITH: He was overwhelmed with -- wow, he said, real butter? pancakes?

TUCHMAN: She asked him, why did you come to my house?

SMITH: He said he thought that I was an angel sent from God and that I was his sister and he was my brother in Christ and that he was lost and God led him right to me.

TUCHMAN: After hours of talking, alleged quadruple murderer Brian Nichols told Ashley Smith it was OK to leave him to go see her child.

SMITH: I left my house at 9:30, and I got in the car and I immediately called 911. I told them that he was there. And she asked me where I was. I said, I'm on my way to see my daughter.

TUCHMAN: The SWAT team showed up. Brian Nichols waved a white shirt and he was arrested. Ashley Smith was the hero, a woman who even before this had gone through far more than anyone should have to deal with.

SMITH: My husband was stabbed to death. He died in my arms.

TUCHMAN: After that, Ashley Smith became an anti-violence crusader. But despite everything she says Brian Nichols put her through...

(on camera): Do you feel sorry for him, Ashley?

SMITH: Yes, I feel sorry for him because I really don't think he meant what -- he didn't -- I don't think he realized what he was doing when he was doing it.

TUCHMAN (voice-over): But she says she did not know of accusations that Nichols delayed his escape so he could shoot his victims in the courtroom. She says she does know her participation in Nichols' capture was destiny.

SMITH: My family is just amazed. My family is just pretty glad that God has used me to talk to this man.

(END VIDEOTAPE)

TUCHMAN: It's really an amazing story. Ashley Smith started this day tied up at gunpoint. Hours later, she was making pancakes for two. Now, Brian Nichols will be appearing in court tomorrow in Atlanta, 10:00 a.m. Eastern time. It is a status hearing. It is not a hearing to discuss murder charges. There have been no formal charges yet, although there will be. This is a status hearing to basically say, you are staying in jail because of the rape charges against you. Of course, it was during his rape trial that this all happened last Friday. Back to you, Rudi.

BAKHTIAR: All right. Gary Tuchman outside the courthouse in Atlanta. Thank you.

And on 360 next, it's a book that may have helped save Ashley Smith's life. Tonight hear from the man behind "The Purpose-Driven Life," that's the name of the book.

Also tonight, what drives a person to go on a killing spree? 360 M.D. Sanjay Gupta goes inside the mind of a killer.

And a little later, Anderson's live in the middle of history. His own perspective from Beirut.

(COMMERCIAL BREAK)

BAKHTIAR: Could a book have saved Ashley Smith's life? When accused killer Brian Nichols first walked into her world, he was threatening to kill her. A terrifying seven hours later, he was giving her money and calling her an angel sent from God. The young widowed mother said she read to Nichols from "The Purpose-Driven Life," a book by Rick Warren that's been on The New York Times bestseller list for more than two years now. Recently 360 went beyond the headlines with a look at the man behind that book. Here's CNN's Heidi Collins.

(BEGIN VIDEOTAPE)

HEIDI COLLINS, CNN CORRESPONDENT (voice-over): He may not look like a superstar but he has the marquee value of one. Rick Warren is the hottest pastor in the country.

RICK WARREN, "THE PURPOSE-DRIVEN LIFE": Because it's not about you. It's all about God. And so you get full of pride and then you start falling for the same things that the world has been suckering everybody else for. Let me tell you something. The easiest thing to do in the world is lose your focus. Most people are not purpose- driven. They're pressure-driven.

COLLINS: The 50-year-old Warren brought evangelism into the mainstream marketplace, all without a TV or radio ministry. He's done it with a book called "The Purpose-Driven Life," which has topped bestseller lists alongside "The Da Vinci Code" and "The South Beach Diet."

Warren calls it the anti-self-help book.

WARREN: People are looking for meaning in life. They're looking for purpose. We have way too much information in our world and too little meaning.

The thesis is that we were made by God and for God. And until we understand that, life isn't going to make sense. We're not going to know our purpose by looking within.

COLLINS: If people aren't looking within, they're clearly looking into Warren's message.

Every Sunday, as many as 20,000 people flock to his church in Southern California to hear him preach.

WARREN: It's time to grow up. You need to choose God.

COLLINS: And by the end of last year an estimated 30,000 churches used Warren's book in a campaign called "40 Days of Purpose."

WARREN: We have over 2,000 small groups in this church. You could start a small group in your home. You could be a leader there.

COLLINS: The question is, is he creating a blueprint for spiritual growth or just a massive marketing machine?

UNIDENTIFIED FEMALE: Three dollars, unless you're a first-timer, then it's free.

UNIDENTIFIED FEMALE: It's my first time.

COLLINS: In booths outside his church and online, Warren sells Purpose-Driven journals, videotapes, music CDs, even clothing. "Got Purpose?" "Got Dough?" The stir the book has spawned has some publishing insiders scratching their heads.

UNIDENTIFIED FEMALE: Publishers never saw this coming. But even if they had seen it coming, there's very little they could have done to create this kind of marketing buzz.

COLLINS: But Warren, who calls himself a stealth evangelist, says he's not surprised by the success.

WARREN: This is becoming a catalyst that's helping church come alive. That happened not because of some overarching marketing or strategy. It happened because God decided to use it.

COLLINS: And Warren sees no signs of the purpose-driven movement letting up.

WARREN: I think there's a spiritual hunger in people. And I'm very optimistic about the future.

(END VIDEOTAPE)

COLLINS: Spoken like a true believer. Rick Warren's book in fact may have many people believing. More than 20 million copies have been sold and right now it sits at the No. 4 spot on one of The New York Times bestseller list. Warren was also named one of the "25 most influential evangelicals in America," that was by TIME magazine. BAKHTIAR: Very interesting. And I bet a lot of people are going to go try and buy the book right now, too.

COLLINS: Probably true.

BAKHTIAR: All right, thank you, Heidi.

U.S. aviation still vulnerable in a post-9/11 world.

Erica Hill joining us now with the headlines making news. Erica, what have you got for us?

HILL: When you hear that it sounds a little scary. The U.S. still vulnerable to terrorist attacks, targeting non-commercial aircraft and helicopters. That's the conclusion of the new report by the Department of Homeland Security and the FBI. The report also says commercial airlines remain susceptible to attack despite the billions invested in aviation security. Many say though, that this isn't new, just a recap.

Karen Hughes is heading back to Washington with a new assignment improving America's image abroad, especially in the Arab world. President Bush's long time adviser has been nominated as undersecretary of state for public diplomacy. If confirmed, officials say, she'll have the authority to reenergize, restructure, rework and reform the State Department public diplomacy apparatus.

Under defense questioning today, Michael Jackson's teenage accuser admitted he told his school's dean that Jackson, quote, "Didn't do anything to him." The 15-year-old also testified he was disruptive at school and spent time in detention.

Gas prices are just a penny away from an all-time record. Officials say the average price for a gallon of gas shot up almost six cents over the last week to $2.05. The Energy Department predicts pump prices will hit $2.15 a gallon later this spring and could go even higher.

Malt liquor is the preferred drink of the homeless, and unemployed, and it's likely to be abused. That new study out today also finds malt liquor, which is typically higher in alcohol and served in larger containers than other beers is heavily marketed to young African Americans and Latinos.

And Rudi, that's going to do it from Atlanta. Back to you.

BAKHTIAR: All right, thank you, Erica. 360 next, what would drive a person to go on a shooting spree like the one in Atlanta?

360 M.D. Sanjay Gupta takes us inside the mind of a killer.

Plus, Anderson's notes live from Lebanon.

(COMMERCIAL BREAK)

BAKHTIAR: We're getting this just into CNN. Chilling 911 calls of the deadly church shooting in Wisconsin over the weekend. They've just been released. This man, Terry Ratzmann, right there, is believed to have shot seven people to death at a church service before committing suicide.

Let's take a listen now to some of the frantic phone calls made to the police.

(BEGIN VIDEOTAPE)

UNIDENTIFIED MALE: He's dressed in a suit?

UNIDENTIFIED FEMALE: In a suit, was it a dark colored suit, light colored suit?

UNIDENTIFIED MALE: It's a dark colored suit. He has glasses.

UNIDENTIFIED FEMALE: At least six people? At least six people?

UNIDENTIFIED MALE: Yes, he shot at least six people. We thought he was...

UNIDENTIFIED FEMALE: Are you still there?

UNIDENTIFIED MALE: No, I ran out. He was -- he was putting in another magazine when I was running out the door.

UNIDENTIFIED FEMALE: OK. He was -- where was this happening at?

UNIDENTIFIED MALE: This was in -- it's -- it's a hotel that they have. It's a room they had reserved just for the Living Church of God in the Sheraton.

UNIDENTIFIED FEMALE: (UNINTELLIGIBLE) OK. Where are you now? Where was he at?

UNIDENTIFIED MALE: I'm in the Sears across the street from the church.

UNIDENTIFIED FEMALE: You're where?

UNIDENTIFIED MALE: I'm in the Sears -- S-E-A-R-S, the store across the street from the Sheraton.

UNIDENTIFIED FEMALE: OK. And where did this -- this all took place in the lobby?

UNIDENTIFIED MALE: It all took place within one of the meeting rooms. We thought it was just a balloon going off and someone said, no, this is real, this is real.

(END VIDEOTAPE)

BAKHTIAR: Wow. The victims ranged in age from 10 to 72. Authorities are still trying to search for a motive.

Now, shootings like this one and the one in Atlanta often pose many more questions than answers. It's hard to understand how a man or a woman can just snap and kill someone, committing an act of murder.

360 M.D. Sanjay Gupta looks at the mysterious mind of a killer.

(BEGIN VIDEOTAPE)

UNIDENTIFIED FEMALE: Everybody off the sidewalk!

DR. SANJAY GUPTA, CNN SENIOR MEDICAL CORRESPONDENT: What happened at 9:00 a.m. at a Georgia courthouse last Friday, unconscionable, unfathomable to most of us -- even, according to the woman he held hostage, to the alleged killer.

SMITH: He talked about his family. He was wondering what they were thinking. He said, they probably don't know what to think. We watched the news. He looked at the TV and he just said, "I cannot believe that's me on there."

GUPTA: Ashley Smith, who said she was held hostage by Nichols for seven hours before he surrendered, paints the picture of a murderous mind turned solemn.

DR. JONATHAN PINCUS, NEUROLOGIST, GEORGETOWN UNIV.: In between periods of mania and depression, people are normal. That's a concept that's kind of hard to get across, how a person could be really almost psychotically affected by mental illness at one time, and a few days later be normal.

GUPTA: Jonathan Pincus is a neurologist at Georgetown University and author of the book "Base Instincts: What Makes Killers Kill." He has interviewed convicted murderers like Kip Kinkel, and Ted Bundy.

PINCUS: I think they're all very similar. I think they're all -- or most of them have been mentally ill, neurologically impaired and abused in childhood, terribly, badly tortured.

GUPTA: But of those three ingredient, Pincus believes the most interesting is in the brain.

PINCUS: The frontal lobe provides judgment, insight, self criticism, the ability to say, "don't do that." And when it's damaged, you get some very bizarre changes in behavior.

GUPTA: Without a doubt the mind of a killer is complex territory. What we do know from some convicted killers' own accounts, the crime itself often causes an adrenaline surge, a hollowing or muting of sound, what some scientists call a narrowing of the senses.

PINCUS: Most murderers feel a sense of elation when he they kill somebody.

GUPTA: Were the courthouse murders simply elation, a spur of the moment decision or was it something deeper? Pincus says murders like these are all about power. PINCUS: The perpetrator is a person who's felt like a victim. He's felt victimized for years and years, sometimes as a result of his own paranoid misperception of what's going on. And he hates that feeling of being a victim, and he wants to be a perpetrator. And in that moment that he kills somebody else, he's just one.

(END VIDEOTAPE)

GUPTA: And the latest insight into Nichols, actually, has to do with his feelings now. The prosecutor bringing charges against him saying, he's feeling defiant and proud of his alleged crimes. If you're looking for rational sort of thinking here, you're not going to find any. If you're looking for rational motive, you'll probably not going to find that either, Rudi.

BAKHTIAR: Dr. Gupta, is it really possible for someone to go from normal to killer so quickly?

GUPTA: You know, we talked to some developmental psychologists about this. He's 35-years-old, probably unlikely that he went from being a normal person holding a job, having normal activities to a murderous killer just overnight. If you look hard enough and that sometimes is a challenge, you're going to find some things. Something that actually triggered some of these changes.

Now, again, none of it is rational. And if that's going to be the guideline by which you're going to try to make an argument, you're not going to find that. But it's unlikely someone goes overnight, as you asked, from a 35-year-old normal person to a killer.

BAKHTIAR: Interesting. Dr. Gupta, thank you.

GUPTA: Thank you.

BAKHTIAR: All right. Let's take a break right now. We'll have more when we come back.

(COMMERCIAL BREAK)

BAKHTIAR: All right. Let's go back to Anderson Cooper, he is standing by live in Beirut -- Anderson.

COOPER: Rudi, it is almost 3:00 a.m. here in Beirut. We're at ground zero of the pro-democracy anti-Syria demonstrations that have been taking place here for the last month. It was exactly one month ago that the former prime minister of Lebanon was assassinated. And still one month later, there has been no public accounting of an investigation into his death. There has been no actual account of how he was killed or, of course, who killed him. And that is one of the things that the demonstrators here in Beirut, Lebanon, were calling for today.

Now, you saw those pictures earlier tonight of the massive demonstrations that took place in downtown Beirut. You had hundreds of thousands of people, men and women, young and old, who gathered in Martyrs' Square to call for Syria to get out of Lebanon, to call for democracy. All of them saying they wanted the truth. It was an extraordinary day here.

But the demonstrations really continue. The crowds have dispersed. But even now at almost 3:00 a.m., Martyrs' Square is still alive with demonstrators, several hundred, about 500 or so are actually sleeping here in the square. These guys here have sort of set up a guard shift. They've lit some fires and they stay up all night. They sing songs. They just maintain a presence here.

This site is watched over even right now by Lebanese police, Lebanese soldiers and no doubt Lebanese secret police. But the demonstrators here are afraid the Lebanese police might come in the middle of the night and rip apart this camp, destroy this camp.

The Lebanese government doesn't really agree with what these protesters are demanding (ph) for. The Lebanese government has been more in support of Syria, of Syria's occupation which has been going on here since 1976 when they came into -- Syria, to end the civil war. The demonstrations continue here 24 hours a day seven days a week.

(AUDIO GAP)

(BEGIN VIDEOTAPE)

COOPER (voice-over): It was a day to remember in once-battered Beirut. Martyrs' Square, a killing zone in the civil war, was awash with flags and hopes for freedom. Walking in the swirling sea of protesters, it was easy to forget where you were, forget this is a country, a region where speaking out could get you killed.

CROWD: Syria out! Syria out!

COOPER (on camera): Unlike many places in the Middle East, people want to be on camera here. This is all new to them, the fact that they can voice their opinions. This is something unheard of in this region, in Lebanon. Two months ago you would never have seen this. They never even tried to mention the word Syria because people were afraid. The Syrian military occupied the country. The Syrian secret police, they feel, are everywhere.

But now people are not only shouting out "Syria Out," they're writing it on walls. They want to be on television saying it. It's a new found freedom and they want to make the most of it.

It wasn't just the assassination of the former prime minister, Hariri, which caused these demonstrations. That was the catalyst. But everyone here will tell you they watched the elections in Iraq, they watched the elections in Afghanistan and they said to themselves and to each other, why can't we have that here?

UNIDENTIFIED MALE: God bless George Bush. God bless USA.

UNIDENTIFIED MALE: I love the people of America one by one.

UNIDENTIFIED MALE: We love USA.

COOPER (voice-over): Up close, the story is complex: competing factions, a history of broken promises. Today, however, it all seemed so simple, so peaceful, so patriotic. They played the Lebanese national anthem and the emotion was real. You could feel a country forming. You could feel the change has come. The crowds press against you. People pass out from the heat and lack of water. The crowds are thick, exactly what organizers had hoped for.

UNIDENTIFIED MALE: We are now 2 million.

COOPER (on camera): Two million people here?

UNIDENTIFIED MALE: Two million people now in Lebanon.

COOPER: He says this demonstration has about 2 million people here. There's no way to prove that at this point, but what it shows is that increasingly, this is about numbers. Both sides trying to get out as many supporters as they can to come out into the streets. There was a pro-Syria rally here last Tuesday that brought out several hundred thousand people here. They're hoping and they're claiming there are more than a million people. He's saying 2 million people here. Because they want as many on their side visibly showing support.

(voice-over): Everywhere you turn, you see a simple sign demanding a simple truth, the truth about who killed the former prime minister, the truth about how he was killed, the truth about the political process, the truth about corruption.

It is such a simple slogan, but in Lebanon, in this region, the truth is a revolution.

(END VIDEOTAPE)

COOPER: Tonight it is the call for the truth. Tonight (UNINTELLIGIBLE) where they've been now (UNINTELLIGIBLE) many days. There you see the sign (UNINTELLIGIBLE) see that sign all over Beirut (UNINTELLIGIBLE) hundreds of times being carried out.

(SINGING)

COOPER: The other thing that's so remarkable about the protest here, throughout Beirut today, it is that the support that a lot of the people here have for the United States, they have seen the elections taking place in Iraq. They have seen the elections in Afghanistan. And they say they want that to take place here. They want that form of democracy to come here. They have been very influenced by what they have seen happening in the Middle East over the last several months.

And throughout the day people will come up to you when they find out you're from an American television station, when they find out you work for CNN, and they will say, thank you, America, thank you, George Bush. It's an amazing thing to hear in the Middle East.

Our primetime coverage continues now. I'll be here all week from Beirut. Our CNN primetime continues right now with Paula Zahn -- Paula. TO ORDER A VIDEO OF THIS TRANSCRIPT, PLEASE CALL 800-CNN-NEWS OR USE OUR SECURE ONLINE ORDER FORM LOCATED AT www.fdch.com


Aired March 14, 2005 - 19:00   ET
THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.
ANDERSON COOPER, HOST: Good evening. Live from Beirut, Lebanon, I'm Anderson Cooper.
A massive anti-Syria demonstration, a pro-democracy demonstration in the streets of Beirut.

360 starts now.

ANNOUNCER: Hundreds of thousands rally in Beirut calling for democracy and freedom from Syrian domination. Tonight, Anderson Cooper goes inside the demonstration to meet one of the young men behind the struggle for independence.

With the manhunt over...

(BEGIN VIDEO CLIP)

CHIEF CHARLES WALTERS, GWINNETT COUNTY POLICE DEPARTMENT: Mr. Nichols surrendered, literally waving a white flag.

(END VIDEO CLIP)

ANNOUNCER: -- comes the questions. Just how did a dangerous suspect escape? Ashley Smith, the heroine, in the midst of a horrifying ordeal. Tonight, her harrowing tale of survival.

(BEGIN VIDEO CLIP)

ASHLEY SMITH, NICHOLS HOSTAGE: I basically just talked to him and tried to gain his trust.

(END VIDEO CLIP)

ANNOUNCER: And how she managed to stay calm and come out alive.

What ultimately convinced Brian Nichols to surrender? Tonight, the book Ashley Smith read to him.

(BEGIN VIDEO CLIP)

SMITH: I asked him if I could read. I got our Bible, and I got a book called "The Purpose-Driven Life."

(END VIDEO CLIP)

ANNOUNCER: A 360 look at a book that may have helped saved a life.

And what turns someone into a killer? And what goes on inside the mind? Tonight, the medical mystery of people gone bad, and what triggers their mission to kill.

This is a special edition of ANDERSON COOPER 360 with Anderson Cooper in Beirut, Lebanon, and Rudi Bakhtiar in New York.

RUDI BAKHTIAR, HOST: Good evening from New York. I'm Rudi Bakhtiar.

We begin with a developing story from the Pentagon and a homeland security threat we haven't heard much about lately, anthrax.

Our senior Pentagon correspondent Jamie McIntyre is there now with the latest. Jamie?

JAMIE MCINTYRE, CNN SENIOR PENTAGON CORRESPONDENT: Well, Rudi, these kinds of anthrax scares often turn out to be false alarms. But still, it's causing some anxious moments for some 275 employees of the U.S. government, who could have come in contact with mail infected by anthrax.

The scare was sparked this morning when test results came back from a mail-handling machine at the Pentagon's remote delivery facility. That's a high-tech receiving facility right next to the Pentagon that was built to ensure nothing like this gets into the Pentagon building.

Those tests results indicated anthrax. And as a result, the Pentagon evacuated the facility and conducted further tests. They found no evidence of anthrax at the mail-handling facility, but further tests are being conducted now at Fort Detrick, Maryland, to confirm whether or not the initial test was accurate.

Meanwhile, some 175 people who work in and around the facility, and 100 more who may have come in contact with the mail, are being offered antibiotics as a precautionary measure, and they're being told to watch for the signs of anthrax, which include a fever and chills, sometimes taking several days to develop.

It should be noted, though, that while those tests will take a day or so to confirm, all the mail that comes into this facility is irradiated. So officials say if there was anthrax, it's likely those anthrax spores were dead, and did not pose a threat, Rudi.

BAKHTIAR: Our senior Pentagon correspondent, Jamie McIntyre. Thank you.

Stay tuned to CNN day and night for the most reliable news about your security.

And now, let's go back to Anderson Cooper. He's standing by in Beirut. Anderson?

COOPER: Rudi, it was an extraordinary day here in Beirut, Lebanon. Keep in mind, Lebanon is occupied by Syrian troops. There are Syrian security forces, secret service forces, throughout this country, and they have been for decades.

So take a look at these images in that context, extraordinary images of downtown Beirut today, hundreds of thousands of Lebanese, young and old, men and women, from different religious groups, different political factions, gathering in downtown Beirut.

As far as the eye could see, there were Lebanese flags waving, people coming out, crying for Syria to get out of Lebanon, demanding answers about who assassinated their former prime minister exactly one month ago today.

At the core of this Cedar Revolution, as some are calling it, are a group of young people. Right now, I'm in the camp that they have been literally living in for the last month or so. They are here 24 hours a day, seven days a week. They sleep here, they eat here, and they say they are not leaving until they get answers about the assassination, and until Syria pulls out of Lebanon.

I spent some time with one young person for the last 48 hours. Take a look.

(BEGIN VIDEOTAPE)

COOPER (voice-over): Downtown Beirut today looked like a shimmering sea of white and red, a flood of flags, waved by well over half a million protesters.

Alaa Merhi could tell from the crush of the crowd the turnout was huge.

ALAA MERHI, DEMONSTRATOR: We are not afraid from anything. If they're going to take our blood, it's OK. We are going to give our blood just to bring back our liberty and freedom and independence.

COOPER: Alaa Merhi is just 23, like many young Lebanese at the core of what's being called the Cedar Revolution. They're demanding democracy, government accountability, and, for the first time in their lives, saying publicly they want Syria to end its occupation of Lebanon.

(on camera): That first time that you shouted out, you know, Syria out, what did it feel like?

MERHI: The first time, I felt very happy. I felt that I'm saying something that was locked inside. They are saying now, Hey, hey, (UNINTELLIGIBLE), Syria go out. So this is beautiful.

COOPER (voice-over): Why now do the Lebanese feel free to speak out? The catalyst was the assassination one month ago of the popular former prime minister. But also, many here credit the United States for challenging Syria and encouraging democracy.

UNIDENTIFIED MALE: God bless George Bush. God bless the USA. COOPER (on camera): Alaa isn't just demonstrating in the square today. He's been living here, camped out for the last 25 days, one of several hundred young Lebanese determined to keep the pressure on Syria to get out.

Their makeshift encampment is in the center of Martyrs' Square. That's where we first met Alaa yesterday.

MERHI: The most important thing in life for a human being is the freedom and the democracy. So it's more important than money, than food, than the weather, than the happiness (UNINTELLIGIBLE), because happiness won't come without freedom and without living in democracy.

COOPER (voice-over): Most of the protesters living here are young, idealistic, willing to go without hot food and showers. Alaa relies now on an awful lot of cologne.

(on camera): What do you do with the cologne?

MERHI: It's beautiful when you wash your face in the morning, when you wake up, just to put a little bit behind your ears. So...

COOPER: And you smear it on the walls, too.

MERHI: Yes, that's just to make the perfume around, so the smell will be better.

COOPER (voice-over): They penned articles and scrawled messages on a bullet-ridden statue, determined their voices and thoughts will be known.

(on camera): The headline says, "No one can intimidate us," it says, "No one can intimidate us any more." Think that's true?

MERHI: I think we are not going to leave here until we get what we want.

COOPER (voice-over): Alaa, like many Lebanese, was deeply influenced by the recent elections in Iraq.

(on camera): So you saw the election in Iraq and you said, Wow, maybe we could do this?

MERHI: Of course we can do this. Why we can't do this?

COOPER (voice-over): In this region, in this country, however, doing democracy is not easy. Alaa and the others insist they'll continue lighting candles, marching, speaking out, until Syria has gone, and real change has come.

MERHI: Right now, (UNINTELLIGIBLE), I think (UNINTELLIGIBLE), and right now, I think people, they are out, holding their hands and saying, Who wants to open this jail? We don't need anymore to stay inside a jail.

(END VIDEOTAPE) COOPER: And joining me at ground zero for these demonstrations, CNN's Brent Sadler (ph) -- Beirut, I should say, bureau chief, Brent Sadler.

A remarkable day.

BRENT SADLER, CNN BEIRUT BUREAU CHIEF: Absolutely, Anderson. This is unprecedented in scale. Never in my 20 years-plus reporting this region have I ever seen such a turnout as this.

Just think, six months ago, people would hardly dare to talk publicly about Syria getting out, never mind hundreds of thousands. The opposition claims 1 million people on the streets of downtown Beirut, where we are today, in Martyrs' Square.

COOPER: I never have been to a demonstration in the Middle East where I heard people actually praising the United States.

SADLER: Absolutely remarkable as well. You get Syria out, Syria out, yes, we want to have change. And they believe that George Bush is or can be the wind of change to bring democracy here. Not everybody, but certainly these pro-democracy supporters. And this is their camp, this is the heart of their revolution, as they call it.

COOPER: And the influence of the elections in Iraq, a lot of people here were watching that and have really been invigorated by it.

SADLER: Yes, they have been invigorated and concerned by it. It's not just, of course, these people. But there are other people who are staying silent. There is a silent majority in here who stayed out of the politics. The opposition's claim today that this mass of people represented that silent majority.

COOPER: And as we look at these pictures, these incredible pictures from today, what do we need to keep in mind? I mean, it's easy to see these and think, OK, democracy has come. But it's still a long way off.

SADLER: Absolutely. There are still forces, powerful forces in this country, and in Syria, that do not wish to see democracy succeed in Iraq, do not believe in it. So to see it fail here would be not such a bad thing, from their perspective.

COOPER: After, well, looking at these pictures today, there have got to be a lot of Middle East dictators who are sleeping a little nervous tonight.

SADLER: This is what happens when you let the genie out of the lamp. This is what goes on in these kind of parts of the world, where you've had autocratic, dictatorial rule, occupation, and suddenly some graphic, dramatic event changes it, changes people's lives and how they think, more importantly, how they represent themselves publicly. That's what's happening here.

COOPER: It was an emotional day for everyone who was here.

Brent Sadler, thanks very much.

We'll have a lot more here from ground zero of the demonstration today a little bit later on 360.

Right now, let's go back to Rudi Bakhtiar. Rudi?

BAKHTIAR: What an amazing time, Anderson, what an amazing time for people there.

Coming up next on 360, inside the mind of a hostage. She went from being tied up in her own home to reading from the Bible and cooking pancakes. Find out how this woman ended the massive manhunt for an alleged killer.

Also tonight, what would you do if you were taken hostage? An expert with some potentially lifesaving tips.

And a little later, more Anderson Cooper, live in Beirut.

But first, your picks, the most popular stories on CNN.com right now.

(COMMERCIAL BREAK)

BAKHTIAR: Welcome back, everyone.

Police are praising Ashley Smith for doing everything right and surviving as a hostage. She was taken prisoner by Brian Nichols, the man accused of shooting four people to death in Atlanta.

Smith prevented him from hurting her or anyone else.

Tonight, we go behind the headlines to find out why law experts say we can all learn a lesson from what this very brave woman did.

Mary Snow now with more.

(BEGIN VIDEOTAPE)

ASHLEY SMITH, NICHOLS HOSTAGE: He put a gun to my side and he said, "Don't scream. If you don't scream, I won't hurt you."

MARY SNOW, CNN CORRESPONDENT (voice-over): And that was just the start of a horrifying seven-hour hostage ordeal.

Law enforcement experts say by keeping a cool head and saying the right things, 33-year-old Ashley Smith got the upper hand that let her escape unharmed and led police to Brian Nichols, suspected of four murders.

Maki Harberfeld, a former Israeli police lieutenant, says, though, that Smith took a big chance, and, she says, Smith was extremely lucky.

DR. MAKI HARBERFELD, JOHN JAY COLLEGE OF CRIMINAL JUSTICE: To rely on luck when your life is in danger, I would rather try my chances in terms of, you know, one out of 10 is better than one out of zero. And one out of 10 would be, run.

If the opportunity is there, run for your life, rather than saying that you can talk your way out of the situation.

SNOW: An "Atlanta Journal Constitution" reporter did run when Nichols allegedly tried to force him in a car on Friday. In that case, running worked.

In Smith's case, she engaged Nichols in conversation.

SMITH: I basically just talked to him and tried to gain his trust.

SNOW: And Harberfeld says Smith did the right thing by the way she spoke to Nichols, and it's what she advises police officers to do in hostage negotiations.

HARBERFELD: Talking in a way that would minimize any type of antagonism between you and the hostage-taker. Try to empathize, try to be as understanding as possible.

SNOW: Smith told Nichols about her husband, who was killed, about her daughter. They talked about God, and she read part of a book about the purpose of life, and former hostage negotiators say that part was key.

MAJ. HOWARD ROBERTSON, NEW ORLEANS POLICE NEGOTIATOR: The goal of the hostage negotiation is to make that person realize there's a tomorrow. If you get past today, there is a tomorrow, and things work out.

SNOW: Mary Snow, CNN, New York.

(END VIDEOTAPE)

BAKHTIAR: Such a courageous woman.

All right, Bill Clinton is out of the hospital.

Erica Hill joining us now with the news making headlines right now. Hi, Erica.

ERICA HILL, HEADLINE NEWS: Hi, Rudi. Nice to see you.

That's right, former President Clinton is resting at home tonight and says he looks forward to returning to work within the next month. He was released from the hospital late this afternoon, where he underwent surgery last week to remove scar tissue and fluid that developed after his heart bypass surgery last year.

A California judge says denying same-sex couples marriage licenses is unconstitutional. The ruling could clear the way for California to become only the second state to allow same-sex couples to marry. One potential roadblock, the issue would be out of the court's control if a constitutional amendment banning same-sex marriage makes it on the November ballot and is approved by voters. U.S. officials are urging China to reconsider a resolution passed today that gives Beijing the right to attack Taiwan if the island declares formal independence. China's ruling Communist Party says the measure would, quote, "promote the peaceful reunification with Taiwan," which it considers a renegade province.

ABC and the NFL won't be getting in trouble with the government for this now-infamous opening segment on "Monday Night Football." Today, the FCC ruled the towel scene between Philadelphia Eagles star Terrell Owens and "Desperate Housewives" actress Nicolette Sheridan was not sufficiently explicit or graphic to be deemed indecent.

And Rudi, that's a look at some of the headlines this hour. Back to you.

BAKHTIAR: So glad we straightened that out. Thanks, Erica.

All right. Coming up next on 360, Anderson Cooper, live in Beirut, where hundreds of thousands of demonstrators are pushing a nation one step closer to democracy.

Also tonight, hostage turned hero. How this woman ended up making pancakes for the man who threatened to kill her.

And a little later, "Purpose-Driven Life." Could a book have saved a woman's life? We're going to talk to the best-selling preacher-turned-author. We're covering all the angles for you.

(COMMERCIAL BREAK)

COOPER: The call for change in the Middle East.

Earlier today, that was the scene right here in Martyrs' Square in downtown Beirut. This is the scene right now. It is about 2:30 a.m. or so.

And, really, the demonstrations continue, as they have for the last month or so. This is the camp city that has been set up. A lot of young people, young Lebanese, have stationed themselves here for the last month, ever since their former prime minister was assassinated. They're demanding to know who assassinated him. They build fires to go through the night.

These people stay on guard duty, because even though this encampment is watched over by Lebanese police, a lot of the young people here are afraid that the police are going to move in and try to rip apart this camp.

The Lebanese government supports Syria, and they want continued Syrian involvement.

Let's walk over here. I just want to show you one other aspect here. You got to keep in mind, this is a country in which the Syrian military has occupied since 1976. Syrian secret police have their tentacles in all aspects of society. People a few months ago would never even speak about Syria out loud. They were afraid. And now, not only are they calling out for democracy, calling out for Syria to leave, they're writing messages. This is a famous statue in the center of Martyrs' Square. It's bullet-ridden, it was filled with bullets during the civil war and the decade of fighting or so. But now these young people have written all over the statue, "Syrian Assassins," "Syria Out."

They want independence, and they want the truth. It is a remarkable thing to see people calling for change.

Today, right now, there are just a few hundred young people who are here, spending the night, as they have for this last month. But today, it was several hundred thousand, dwarfing previous protests that have taken place here.

It is a remarkable thing to see. We're going to more from Beirut later on 360. We'll be right back.

ANNOUNCER: Ashley Smith, the heroine, in the midst of a horrifying ordeal. Tonight, her harrowing tale of survival.

(BEGIN VIDEO CLIP)

SMITH: I basically just talked to him and tried to gain his trust.

(END VIDEO CLIP)

ANNOUNCER: And how she managed to stay calm and come out alive.

And what turns someone into a killer? And what goes on inside the mind? Tonight, the medical mystery of people gone bad, and what triggers their mission to kill.

360 continues.

(COMMERCIAL BREAK)

(BEGIN VIDEO CLIP)

SMITH: He needed hope for his life. He told me that he was already dead. He said, Look at me. Look at my eyes. I am already dead. And I said, You are not dead. You are standing right in front of me. If you want to die, you can. That's your choice.

(END VIDEO CLIP)

BAKHTIAR: Remarkable courage from a hostage-turned-hero.

Friday's killing spree in Atlanta that left one judge and three others dead came to a peaceful end on Saturday, and police say it is because of Ashley Smith.

For hours, she was held captive by Brian Nichols, face-to-face with the accused killer. This widow, young mother, used faith and reason to get Nichols to spare her life and surrender. CNN's Gary Tuchman has her incredible story.

(BEGIN VIDEOTAPE)

GARY TUCHMAN, CNN NATIONAL CORRESPONDENT (voice-over): We first saw her sitting in her apartment complex parking lot after Brian Nichols was apprehended. Now we've learned what Ashley Smith did.

SMITH: The reason I met Brian Nichols was so that I could talk him out of hurting anybody else, and get him to turn himself in.

TUCHMAN: It all began at 2:00 in the morning, 17 hours after Nichols' rampage and escape. Ashley Smith was walking into her home when somebody pushed her from behind.

SMITH: And I started to scream. And he put a gun to my side and he said, Don't scream. If you don't scream, I won't hurt you.

TUCHMAN: She was forced into her bathroom.

SMITH: And he said, Do you know who I am? And I said, No, because he had a hat on. And then he took his hat off, and he said, Now do you know who I am? And I said, Yes, I know who you are. Please, don't hurt me. Just please don't hurt me. I have a 5-year- old little girl. Please don't hurt me.

TUCHMAN: The 26-year-old waitress realized the man she had seen on the news all day, who had terrorized an entire region, could kill her at any time. She says Nichols tied her up with an extension cord and masking tape.

SMITH: I told him that I was supposed to go see my little girl the next morning at 10:00, and I asked him if I could go see her. And he told me no. My husband died four years ago. And I told him that if he hurt me, my little girl wouldn't have a mommy or a daddy. And she was expecting to see me the next morning.

TUCHMAN: Ashley Smith asked her captor if it was OK if she read to him.

SMITH: I got our Bible, and I got a book called "The Purpose- Driven Life." I turned it to the chapter that I was on that day. It was chapter 33. It mentioned something about what you thought your purpose in life was, what were you -- what talents were you given, what gifts were you given to use. And I asked him what he thought. And he said, I think that it was to talk to people and tell them, you know, about you.

TUCHMAN: Before dawn, she says, his attitude began to soften. He put down his guns. She tried to convince Nichols to turn himself in.

SMITH: He needed hope for his life. He told me that he was already dead. He said, look at me, look at my eyes, I am already dead. And I said, you are not dead, you are standing right in front of me. If you want to die, you can. It's your choice. TUCHMAN: Nichols decided to untie his hostage and, as the early morning wore on...

SMITH: He put the guns under the bed like, you know, I'm done, I'm not going to mess around with them anymore.

TUCHMAN: She said Nichols announced he had to ditch his getaway vehicle so she followed him in her car with a cell phone, but she didn't call police, fearing a bloodbath or his escape. Instead she went back home with him and made him breakfast.

SMITH: He was overwhelmed with -- wow, he said, real butter? pancakes?

TUCHMAN: She asked him, why did you come to my house?

SMITH: He said he thought that I was an angel sent from God and that I was his sister and he was my brother in Christ and that he was lost and God led him right to me.

TUCHMAN: After hours of talking, alleged quadruple murderer Brian Nichols told Ashley Smith it was OK to leave him to go see her child.

SMITH: I left my house at 9:30, and I got in the car and I immediately called 911. I told them that he was there. And she asked me where I was. I said, I'm on my way to see my daughter.

TUCHMAN: The SWAT team showed up. Brian Nichols waved a white shirt and he was arrested. Ashley Smith was the hero, a woman who even before this had gone through far more than anyone should have to deal with.

SMITH: My husband was stabbed to death. He died in my arms.

TUCHMAN: After that, Ashley Smith became an anti-violence crusader. But despite everything she says Brian Nichols put her through...

(on camera): Do you feel sorry for him, Ashley?

SMITH: Yes, I feel sorry for him because I really don't think he meant what -- he didn't -- I don't think he realized what he was doing when he was doing it.

TUCHMAN (voice-over): But she says she did not know of accusations that Nichols delayed his escape so he could shoot his victims in the courtroom. She says she does know her participation in Nichols' capture was destiny.

SMITH: My family is just amazed. My family is just pretty glad that God has used me to talk to this man.

(END VIDEOTAPE)

TUCHMAN: It's really an amazing story. Ashley Smith started this day tied up at gunpoint. Hours later, she was making pancakes for two. Now, Brian Nichols will be appearing in court tomorrow in Atlanta, 10:00 a.m. Eastern time. It is a status hearing. It is not a hearing to discuss murder charges. There have been no formal charges yet, although there will be. This is a status hearing to basically say, you are staying in jail because of the rape charges against you. Of course, it was during his rape trial that this all happened last Friday. Back to you, Rudi.

BAKHTIAR: All right. Gary Tuchman outside the courthouse in Atlanta. Thank you.

And on 360 next, it's a book that may have helped save Ashley Smith's life. Tonight hear from the man behind "The Purpose-Driven Life," that's the name of the book.

Also tonight, what drives a person to go on a killing spree? 360 M.D. Sanjay Gupta goes inside the mind of a killer.

And a little later, Anderson's live in the middle of history. His own perspective from Beirut.

(COMMERCIAL BREAK)

BAKHTIAR: Could a book have saved Ashley Smith's life? When accused killer Brian Nichols first walked into her world, he was threatening to kill her. A terrifying seven hours later, he was giving her money and calling her an angel sent from God. The young widowed mother said she read to Nichols from "The Purpose-Driven Life," a book by Rick Warren that's been on The New York Times bestseller list for more than two years now. Recently 360 went beyond the headlines with a look at the man behind that book. Here's CNN's Heidi Collins.

(BEGIN VIDEOTAPE)

HEIDI COLLINS, CNN CORRESPONDENT (voice-over): He may not look like a superstar but he has the marquee value of one. Rick Warren is the hottest pastor in the country.

RICK WARREN, "THE PURPOSE-DRIVEN LIFE": Because it's not about you. It's all about God. And so you get full of pride and then you start falling for the same things that the world has been suckering everybody else for. Let me tell you something. The easiest thing to do in the world is lose your focus. Most people are not purpose- driven. They're pressure-driven.

COLLINS: The 50-year-old Warren brought evangelism into the mainstream marketplace, all without a TV or radio ministry. He's done it with a book called "The Purpose-Driven Life," which has topped bestseller lists alongside "The Da Vinci Code" and "The South Beach Diet."

Warren calls it the anti-self-help book.

WARREN: People are looking for meaning in life. They're looking for purpose. We have way too much information in our world and too little meaning.

The thesis is that we were made by God and for God. And until we understand that, life isn't going to make sense. We're not going to know our purpose by looking within.

COLLINS: If people aren't looking within, they're clearly looking into Warren's message.

Every Sunday, as many as 20,000 people flock to his church in Southern California to hear him preach.

WARREN: It's time to grow up. You need to choose God.

COLLINS: And by the end of last year an estimated 30,000 churches used Warren's book in a campaign called "40 Days of Purpose."

WARREN: We have over 2,000 small groups in this church. You could start a small group in your home. You could be a leader there.

COLLINS: The question is, is he creating a blueprint for spiritual growth or just a massive marketing machine?

UNIDENTIFIED FEMALE: Three dollars, unless you're a first-timer, then it's free.

UNIDENTIFIED FEMALE: It's my first time.

COLLINS: In booths outside his church and online, Warren sells Purpose-Driven journals, videotapes, music CDs, even clothing. "Got Purpose?" "Got Dough?" The stir the book has spawned has some publishing insiders scratching their heads.

UNIDENTIFIED FEMALE: Publishers never saw this coming. But even if they had seen it coming, there's very little they could have done to create this kind of marketing buzz.

COLLINS: But Warren, who calls himself a stealth evangelist, says he's not surprised by the success.

WARREN: This is becoming a catalyst that's helping church come alive. That happened not because of some overarching marketing or strategy. It happened because God decided to use it.

COLLINS: And Warren sees no signs of the purpose-driven movement letting up.

WARREN: I think there's a spiritual hunger in people. And I'm very optimistic about the future.

(END VIDEOTAPE)

COLLINS: Spoken like a true believer. Rick Warren's book in fact may have many people believing. More than 20 million copies have been sold and right now it sits at the No. 4 spot on one of The New York Times bestseller list. Warren was also named one of the "25 most influential evangelicals in America," that was by TIME magazine. BAKHTIAR: Very interesting. And I bet a lot of people are going to go try and buy the book right now, too.

COLLINS: Probably true.

BAKHTIAR: All right, thank you, Heidi.

U.S. aviation still vulnerable in a post-9/11 world.

Erica Hill joining us now with the headlines making news. Erica, what have you got for us?

HILL: When you hear that it sounds a little scary. The U.S. still vulnerable to terrorist attacks, targeting non-commercial aircraft and helicopters. That's the conclusion of the new report by the Department of Homeland Security and the FBI. The report also says commercial airlines remain susceptible to attack despite the billions invested in aviation security. Many say though, that this isn't new, just a recap.

Karen Hughes is heading back to Washington with a new assignment improving America's image abroad, especially in the Arab world. President Bush's long time adviser has been nominated as undersecretary of state for public diplomacy. If confirmed, officials say, she'll have the authority to reenergize, restructure, rework and reform the State Department public diplomacy apparatus.

Under defense questioning today, Michael Jackson's teenage accuser admitted he told his school's dean that Jackson, quote, "Didn't do anything to him." The 15-year-old also testified he was disruptive at school and spent time in detention.

Gas prices are just a penny away from an all-time record. Officials say the average price for a gallon of gas shot up almost six cents over the last week to $2.05. The Energy Department predicts pump prices will hit $2.15 a gallon later this spring and could go even higher.

Malt liquor is the preferred drink of the homeless, and unemployed, and it's likely to be abused. That new study out today also finds malt liquor, which is typically higher in alcohol and served in larger containers than other beers is heavily marketed to young African Americans and Latinos.

And Rudi, that's going to do it from Atlanta. Back to you.

BAKHTIAR: All right, thank you, Erica. 360 next, what would drive a person to go on a shooting spree like the one in Atlanta?

360 M.D. Sanjay Gupta takes us inside the mind of a killer.

Plus, Anderson's notes live from Lebanon.

(COMMERCIAL BREAK)

BAKHTIAR: We're getting this just into CNN. Chilling 911 calls of the deadly church shooting in Wisconsin over the weekend. They've just been released. This man, Terry Ratzmann, right there, is believed to have shot seven people to death at a church service before committing suicide.

Let's take a listen now to some of the frantic phone calls made to the police.

(BEGIN VIDEOTAPE)

UNIDENTIFIED MALE: He's dressed in a suit?

UNIDENTIFIED FEMALE: In a suit, was it a dark colored suit, light colored suit?

UNIDENTIFIED MALE: It's a dark colored suit. He has glasses.

UNIDENTIFIED FEMALE: At least six people? At least six people?

UNIDENTIFIED MALE: Yes, he shot at least six people. We thought he was...

UNIDENTIFIED FEMALE: Are you still there?

UNIDENTIFIED MALE: No, I ran out. He was -- he was putting in another magazine when I was running out the door.

UNIDENTIFIED FEMALE: OK. He was -- where was this happening at?

UNIDENTIFIED MALE: This was in -- it's -- it's a hotel that they have. It's a room they had reserved just for the Living Church of God in the Sheraton.

UNIDENTIFIED FEMALE: (UNINTELLIGIBLE) OK. Where are you now? Where was he at?

UNIDENTIFIED MALE: I'm in the Sears across the street from the church.

UNIDENTIFIED FEMALE: You're where?

UNIDENTIFIED MALE: I'm in the Sears -- S-E-A-R-S, the store across the street from the Sheraton.

UNIDENTIFIED FEMALE: OK. And where did this -- this all took place in the lobby?

UNIDENTIFIED MALE: It all took place within one of the meeting rooms. We thought it was just a balloon going off and someone said, no, this is real, this is real.

(END VIDEOTAPE)

BAKHTIAR: Wow. The victims ranged in age from 10 to 72. Authorities are still trying to search for a motive.

Now, shootings like this one and the one in Atlanta often pose many more questions than answers. It's hard to understand how a man or a woman can just snap and kill someone, committing an act of murder.

360 M.D. Sanjay Gupta looks at the mysterious mind of a killer.

(BEGIN VIDEOTAPE)

UNIDENTIFIED FEMALE: Everybody off the sidewalk!

DR. SANJAY GUPTA, CNN SENIOR MEDICAL CORRESPONDENT: What happened at 9:00 a.m. at a Georgia courthouse last Friday, unconscionable, unfathomable to most of us -- even, according to the woman he held hostage, to the alleged killer.

SMITH: He talked about his family. He was wondering what they were thinking. He said, they probably don't know what to think. We watched the news. He looked at the TV and he just said, "I cannot believe that's me on there."

GUPTA: Ashley Smith, who said she was held hostage by Nichols for seven hours before he surrendered, paints the picture of a murderous mind turned solemn.

DR. JONATHAN PINCUS, NEUROLOGIST, GEORGETOWN UNIV.: In between periods of mania and depression, people are normal. That's a concept that's kind of hard to get across, how a person could be really almost psychotically affected by mental illness at one time, and a few days later be normal.

GUPTA: Jonathan Pincus is a neurologist at Georgetown University and author of the book "Base Instincts: What Makes Killers Kill." He has interviewed convicted murderers like Kip Kinkel, and Ted Bundy.

PINCUS: I think they're all very similar. I think they're all -- or most of them have been mentally ill, neurologically impaired and abused in childhood, terribly, badly tortured.

GUPTA: But of those three ingredient, Pincus believes the most interesting is in the brain.

PINCUS: The frontal lobe provides judgment, insight, self criticism, the ability to say, "don't do that." And when it's damaged, you get some very bizarre changes in behavior.

GUPTA: Without a doubt the mind of a killer is complex territory. What we do know from some convicted killers' own accounts, the crime itself often causes an adrenaline surge, a hollowing or muting of sound, what some scientists call a narrowing of the senses.

PINCUS: Most murderers feel a sense of elation when he they kill somebody.

GUPTA: Were the courthouse murders simply elation, a spur of the moment decision or was it something deeper? Pincus says murders like these are all about power. PINCUS: The perpetrator is a person who's felt like a victim. He's felt victimized for years and years, sometimes as a result of his own paranoid misperception of what's going on. And he hates that feeling of being a victim, and he wants to be a perpetrator. And in that moment that he kills somebody else, he's just one.

(END VIDEOTAPE)

GUPTA: And the latest insight into Nichols, actually, has to do with his feelings now. The prosecutor bringing charges against him saying, he's feeling defiant and proud of his alleged crimes. If you're looking for rational sort of thinking here, you're not going to find any. If you're looking for rational motive, you'll probably not going to find that either, Rudi.

BAKHTIAR: Dr. Gupta, is it really possible for someone to go from normal to killer so quickly?

GUPTA: You know, we talked to some developmental psychologists about this. He's 35-years-old, probably unlikely that he went from being a normal person holding a job, having normal activities to a murderous killer just overnight. If you look hard enough and that sometimes is a challenge, you're going to find some things. Something that actually triggered some of these changes.

Now, again, none of it is rational. And if that's going to be the guideline by which you're going to try to make an argument, you're not going to find that. But it's unlikely someone goes overnight, as you asked, from a 35-year-old normal person to a killer.

BAKHTIAR: Interesting. Dr. Gupta, thank you.

GUPTA: Thank you.

BAKHTIAR: All right. Let's take a break right now. We'll have more when we come back.

(COMMERCIAL BREAK)

BAKHTIAR: All right. Let's go back to Anderson Cooper, he is standing by live in Beirut -- Anderson.

COOPER: Rudi, it is almost 3:00 a.m. here in Beirut. We're at ground zero of the pro-democracy anti-Syria demonstrations that have been taking place here for the last month. It was exactly one month ago that the former prime minister of Lebanon was assassinated. And still one month later, there has been no public accounting of an investigation into his death. There has been no actual account of how he was killed or, of course, who killed him. And that is one of the things that the demonstrators here in Beirut, Lebanon, were calling for today.

Now, you saw those pictures earlier tonight of the massive demonstrations that took place in downtown Beirut. You had hundreds of thousands of people, men and women, young and old, who gathered in Martyrs' Square to call for Syria to get out of Lebanon, to call for democracy. All of them saying they wanted the truth. It was an extraordinary day here.

But the demonstrations really continue. The crowds have dispersed. But even now at almost 3:00 a.m., Martyrs' Square is still alive with demonstrators, several hundred, about 500 or so are actually sleeping here in the square. These guys here have sort of set up a guard shift. They've lit some fires and they stay up all night. They sing songs. They just maintain a presence here.

This site is watched over even right now by Lebanese police, Lebanese soldiers and no doubt Lebanese secret police. But the demonstrators here are afraid the Lebanese police might come in the middle of the night and rip apart this camp, destroy this camp.

The Lebanese government doesn't really agree with what these protesters are demanding (ph) for. The Lebanese government has been more in support of Syria, of Syria's occupation which has been going on here since 1976 when they came into -- Syria, to end the civil war. The demonstrations continue here 24 hours a day seven days a week.

(AUDIO GAP)

(BEGIN VIDEOTAPE)

COOPER (voice-over): It was a day to remember in once-battered Beirut. Martyrs' Square, a killing zone in the civil war, was awash with flags and hopes for freedom. Walking in the swirling sea of protesters, it was easy to forget where you were, forget this is a country, a region where speaking out could get you killed.

CROWD: Syria out! Syria out!

COOPER (on camera): Unlike many places in the Middle East, people want to be on camera here. This is all new to them, the fact that they can voice their opinions. This is something unheard of in this region, in Lebanon. Two months ago you would never have seen this. They never even tried to mention the word Syria because people were afraid. The Syrian military occupied the country. The Syrian secret police, they feel, are everywhere.

But now people are not only shouting out "Syria Out," they're writing it on walls. They want to be on television saying it. It's a new found freedom and they want to make the most of it.

It wasn't just the assassination of the former prime minister, Hariri, which caused these demonstrations. That was the catalyst. But everyone here will tell you they watched the elections in Iraq, they watched the elections in Afghanistan and they said to themselves and to each other, why can't we have that here?

UNIDENTIFIED MALE: God bless George Bush. God bless USA.

UNIDENTIFIED MALE: I love the people of America one by one.

UNIDENTIFIED MALE: We love USA.

COOPER (voice-over): Up close, the story is complex: competing factions, a history of broken promises. Today, however, it all seemed so simple, so peaceful, so patriotic. They played the Lebanese national anthem and the emotion was real. You could feel a country forming. You could feel the change has come. The crowds press against you. People pass out from the heat and lack of water. The crowds are thick, exactly what organizers had hoped for.

UNIDENTIFIED MALE: We are now 2 million.

COOPER (on camera): Two million people here?

UNIDENTIFIED MALE: Two million people now in Lebanon.

COOPER: He says this demonstration has about 2 million people here. There's no way to prove that at this point, but what it shows is that increasingly, this is about numbers. Both sides trying to get out as many supporters as they can to come out into the streets. There was a pro-Syria rally here last Tuesday that brought out several hundred thousand people here. They're hoping and they're claiming there are more than a million people. He's saying 2 million people here. Because they want as many on their side visibly showing support.

(voice-over): Everywhere you turn, you see a simple sign demanding a simple truth, the truth about who killed the former prime minister, the truth about how he was killed, the truth about the political process, the truth about corruption.

It is such a simple slogan, but in Lebanon, in this region, the truth is a revolution.

(END VIDEOTAPE)

COOPER: Tonight it is the call for the truth. Tonight (UNINTELLIGIBLE) where they've been now (UNINTELLIGIBLE) many days. There you see the sign (UNINTELLIGIBLE) see that sign all over Beirut (UNINTELLIGIBLE) hundreds of times being carried out.

(SINGING)

COOPER: The other thing that's so remarkable about the protest here, throughout Beirut today, it is that the support that a lot of the people here have for the United States, they have seen the elections taking place in Iraq. They have seen the elections in Afghanistan. And they say they want that to take place here. They want that form of democracy to come here. They have been very influenced by what they have seen happening in the Middle East over the last several months.

And throughout the day people will come up to you when they find out you're from an American television station, when they find out you work for CNN, and they will say, thank you, America, thank you, George Bush. It's an amazing thing to hear in the Middle East.

Our primetime coverage continues now. I'll be here all week from Beirut. Our CNN primetime continues right now with Paula Zahn -- Paula. TO ORDER A VIDEO OF THIS TRANSCRIPT, PLEASE CALL 800-CNN-NEWS OR USE OUR SECURE ONLINE ORDER FORM LOCATED AT www.fdch.com