Return to Transcripts main page

Anderson Cooper 360 Degrees

Los Angeles Police Chase Ends in Gunfire; Reviewing the Washington Security Scare; New York Wall Collapse Causes Traffic Jam

Aired May 12, 2005 - 19:00   ET

THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.

THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.


LOU DOBBS: Anderson.
ANDERSON COOPER, HOST, ANDERSON COOPER 360: Lou, thanks very much.

Good evening, everyone.

A massive landslide in New York City. Rescuers searching the rubble. That and more coming up. 360 starts now.

F-16s scramble to action when a plane speeds towards the White House. Tonight, an exclusive interview with the fighter pilot. He helped divert the Cessna but how close was he to shooting it down?

A high speed chase in Los Angeles ends with a fatal shooting. The suspect makes a run for it. Cops riddle him with bullets. All caught live on TV. But should the cameras keep rolling when human life is lost?

Had enough of your bullying boss? Is he irritating, intimidating, at times insulting? Tonight, what to do about boardroom bullies why their jobs are more secure than your own.

And name this baby. She's a bundle of joy but more than a year after birth her parents can't come up with a name. Tonight, send us your suggestions and meet the parents. Maybe they'll pick the name of your choosing.

ANNOUNCER: Live from the CNN Broadcast Center in New York, this is Anderson Cooper 360.

COOPER: And good evening to you.

A developing story right now out of New York. We want to show you a live picture. You're looking -- it is a massive wall collapse along side a major highway here in Manhattan. It happened just north of the George Washington Bridge. It has led to a massive traffic jam. It's a little hard to tell what you are looking at. It is a retaining wall built decades ago that gave way late this afternoon. Firefighters are now searching for possible victims.

This is a shot from earlier today from a short time ago. This is on tape. Police have said they do not believe that anyone is buried underneath that rubble. As you can see, the trees on the bottom part of your screen. Those trees used to be at the top of that retaining wall and they came down with all that wall. There you see some firefighters, as we zoom in here, trying to cut away through those trees, just trying to get to the core of the debris to see if there is anyone possibly trapped underneath. And as we said, police have stated they do not believe there is someone underneath there.

You get a sense of the scale from this picture, though. Those really enormously tall buildings. And then on the left you're about - it's about to be out of the screen, is where the retaining wall gave way. Here you're seeing sort of some of the traffic which is just backed up for quite a distance. The people closest to that wall when it gave way are just - well they're just stuck there as you can imagine.

And local residents said there had been major work done on the wall in the last several months. And they - now here's a much closer shot of the debris. And as you see, there's some dogs, search and rescue dogs, which are going through the debris. An image we have grown used to seeing in the last several years in tragedies around the world in mud slides and in bombings. Those search and rescue dogs trying to pick up a scent of anyone, if there is anyone indeed in there.

At least one building, just south of the collapse, has been evacuated. And as we said, this has created a major traffic jam. In just a moment we're going to have a live report from CNN's Jason Carroll.

But first, in Washington today there was time to review the events of yesterday when thousands of people were evacuated from the Capitol and the White House when a small plane violated the secure airspace around the city.

And while that scene was dramatic in a way, it does not compare with what was happening a few thousand feet overhead. Two armed strike fighters confronted the intruder. The view from the cockpit of one of the jets now in this report from CNN's Kyra Phillips.

(BEGIN VIDEOTAPE)

KYRA PHILLIPS, CNN CORRESPONDENT, (voice over): This training video is exactly how it all went down as two F-16 pilots scrambled to the skies. It was everything Lieutenant Colonel Timothy Lehmann from the 121st fighter squadron had trained for.

LIEUTENANT COLONEL TIMOTHY LEHMANN, U.S. AIR NATIONAL GUARD: I actually was just about finishing my lunch when our alert claxton (ph) went off. And we ran to the jet and all of our F-16s, which you see in the background, are hot cocked. And that means all of our switches are ready to go. So we jump in the airplane quickly.

PHILLIPS: Quickly because a small plane had entered restricted airspace. It was headed toward the White House. The military's air defense command takes no chances, especially since 9/11. It was up to Lehmann and his fellow F-16 pilot to convince this Cessna to land without hurting innocent civilians, possibly the president.

LEHMANN: I was the first one to pass that aircraft and dropping flares. When I did so, we did not get a response. The aircraft continued on its southward heading toward our nation's capitol.

PHILLIPS: Lehmann is describing warning flares like these, the final signal to a rogue aircraft before a possible shoot down. This mission was about to get a bit more tense.

LEHMANN: Then the other F-16 went past. He dropped flares as well. Still we do not get a response from the TOI. It wasn't until the third time we went past and dropped flares, that seemed to get his attention.

PHILLIPS: Finally, Lehmann says, they got the Cessna pilot on an emergency frequency, 121 decibel 5 on the radio.

So what did you say to him, Colonel? And how did he respond? Did he seem nervous? Did he seem confused? Was he cooperative with you?

LEHMANN: The pilot was very nervous, somewhat shaken, but still able to communicate and he said, OK, I understand. We're directed to go to Frederick and land. And he complied with those instructions.

PHILLIPS: Lucky for this pilot and lucky for Colonel Lehmann. Because if this pilot had become a threat to national security, this fighter pilot could have gotten the command to shoot this Cessna down.

LEHMANN: And I'd like to assure your listeners that that airplane would not have penetrated, it would not have hit anything in D.C. and it would have been dropped from the sky before that would have happened.

PHILLIPS: Lehmann never got the call. But he is always prepared.

LEHMANN: In our training prepares us very well for that moment. And heaven forbid if that moment ever occurs I don't -- I certainly never wish for that to occur. But my squadron, we stand ready to defend our nation's capital as necessary whenever it is necessary. So if I am directed by higher authority, I will execute that mission.

PHILLIPS: And that mission is to make sure something like this never happens again.

(END VIDEOTAPE)

PHILLIPS: Training for these real live scenarios takes place almost weekly under NORAD, the North American Aerospace Defense Command, a Canadian and American partnership formed to protect the U.S. and Canada from terrorism in the skies. Colonel Lehmann says he has scrambled 30 times since 9/11 but this mission was the most serious one he has ever executed.

And Anderson, guess who was the first person he called once he landed? His mother. Lehmann says she told him, we're very proud of you, Tim, great work today.

COOPER: Aren't moms great, you know. PHILLIPS: What would we do without our moms?

COOPER: I know. I tell you.

All right. Kyra Phillips, thanks very much.

PHILLIPS: You bet.

COOPER: What about the intruder those flying aces were sent to force down? How did a couple of guys bumble their way into such a fix? Alina Cho went to the air field from which they took off to try to find out.

(BEGIN VIDEOTAPE)

ALINA CHO, CNN CORRESPONDENT, (voice over): Few pilots are as seasoned as Mike Kuhn. The former Air Force pilot took his first flight 37 years ago, even founded the flight school at Smoketown Airport in Pennsylvania where the two men aboard the Cessna 150 took off, was there when Jim Shafer and Troy Martin were getting ready to leave.

You actually had some interaction with Mr. Sheaffer on the day of the flight.

MIKE KUHN, FAA ENGINEER: Well, that morning he had trouble getting the fuel pump to work so he could refuel the airplane. And I was going to go over and help him with that.

CHO: Kuhn works for the FAA these days testing pilots who want to be certified.

So what was your thought?

KUHN: Oh, I thought maybe he didn't come out and fly enough to be able to work the pumps properly is my initial thought.

CHO: Sheaffer, a retired trucker, was the pilot in command of the Cessna. Troy Martin, a student pilot, was also on board.

MEL MARTIN, FATHER OF PILOT: He's still in training. This is his first cross-country.

CHO: Mel Martin says his 35-year-old son Troy has always been interested in flying.

MARTIN: As a matter of fact he went to military school and to fly. He was going to fly for the Navy and he had passed all the exams and everything except he failed the eye test.

CHO: Ironically, Troy even told his father about his concerns on the eve of the flight.

MARTIN: The last thing he said before he left last evening was, boy, I don't know how we're going to avoid those new - I mean I hope we can avoid all the no-fly zones. CHO: Kuhn says the two men were not frequent flyers. If they were, he says, they would have known the area they were flying in was restricted airspace.

KUHN: That area has been well publicized. It's well marked on the map. And generally aviation pilots are well aware of that area.

CHO: Being restricted.

KUHN: Oh, yes. And we go to great lengths to stay away from it.

CHO: Kuhn says he would have welcomed the opportunity to train these men but, he says, they never asked.

Can you imagine being these guys today?

KUHN: Well, I would be embarrassed to say the least. But I'm sure I'd feel worse than just being embarrassed.

(END VIDEOTAPE)

CHO: And that could explain why these two men have not yet spoken publicly about this. We can tell you though, they won't be facing any criminal charges. There could be a civil case against them. And Jim Sheaffer, the pilot in command, Anderson, could have his pilot's license either suspended or revoked.

COOPER: All right. Alina Cho, thanks very much.

Back now to the story we told you about at the top of this program. A story we've been following for the last couple hours. A situation has the city of New York, or at least commuters who are trying to leave the city, tied in knots right now. A retaining wall along one of the busiest roads in the world, the Henry Hudson Parkway, runs the length of Manhattan, gave way, blocked the road in the midst of rush hour traffic. Jason Carroll's on the scene.

JASON CARROLL, CNN CORRESPONDENT, ANDERSON COOPER 360: And, Anderson, I'm standing just a short distance from where that retaining wall gave away. I can tell you, at this point, emergency crews are telling us they do not believe at this point anyone is trapped beneath all of that dirt and that rubble.

Tons of earth and rock slipped away. That happened just before 4 p.m. Those who were out here tell us that it sounded like a loud rumbling noise and that it happened in two stages. First, a small slide. And then a much larger one followed. One man who was standing out here said first he saw the trees give way and then earth gave way.

As soon as emergency crews arrived out here, they used those infrared thermal imaging cameras to try to detect any people who may have been trapped. Also the canine units were out here, as well. It was actually tons of earth that's still out there on the Henry Hudson Parkway. That's located this section in Northern Manhattan. For those who are unfamiliar with this area, this is an area called Washington Heights, north of Harlem. That retaining wall, we're told, was built back in the 1930s. Built of stone and masonry. Just a bit of history here. There was construction, we are told, on the wall in the past six months.

Above the wall setback are a group of apartment buildings called the Castle Village Co-ops. They are a group of several apartment buildings. One of those buildings was evacuated just as a precaution. Residents say just a few days ago they actually received a memo from the building management saying that they were going to be working on the retaining wall. Saying they're going to be checking for possible "shifting."

What's happening right now? Well, they're shoring up the area. I spoke to Manhattan Bureau President Virginia Fields. She says at this point the wall has been "stabilized." Mayor Michael Bloomberg, he's on his way. But once again, Anderson, if true, if what emergency crews are say is true, somewhat of a miracle that no one, it seems at least at this point, trapped beneath all that dirt and debris.

Anderson.

COOPER: Yes, Jason, that road is often so crowded. We'll be checking in with you a little bit later on in the program in case there are any developments.

Jason Carroll, thanks very much, live on the scene.

Coming up next though tonight on 360, she held the knife to the chest of a serial killer and almost took his life. She didn't and he went on to kill four more people. Tonight, living with the guilt of four lives taken.

And a high speed chase that ends in death. It was broadcast live across the air in Los Angeles. Why didn't they stop the TV coverage? That's a good question. We'll find out ahead.

Also later, we've all had them, we all hate them, bad bosses. We'll show you the worst of them and how you can deal with them. You will want to see this.

All that ahead.

First, let's take a look at your picks. The most popular stories right now on cnn.com.

(COMMERCIAL BREAK)

COOPER: Well, something is scheduled to happen in about seven hours in New England which hasn't happened there in 45 years. A man is going to be put to death unless someone manages to stop it, which is something the condemned man himself has given up trying to do after 21 years of appeals. Now his name is Michael Ross. He murdered eight women, most of whom he first sexually assaulted. He did he that to a ninth woman as well, but then for reasons unknown, he left her alive. As you're about to find out, from the day of her attack to this very day, that woman has been tormented by two terrible questions, why and what if? A survivor's story now from Deborah Feyerick. (BEGIN VIDEOTAPE)

DEBORAH FEYERICK, CNN CORRESPONDENT, (voice over): The night she was raped, Vivian Dobson was carrying a knife.

VIVIAN DOBSON, ROSS' VICTIM: I brought it up to his chest and when I did that he just opened his arm up and said, go ahead. And he's looking at me smiling.

FEYERICK: Her attacker was Michael Ross.

DOBSON: I mean all I had to do was push it in and it would have at least went into his lung, I think, or his heart. But I brought my eyes up and he just smiled at me. And he knew at the same time that I couldn't do it either.

FEYERICK: Ross was an Ivy League graduate, an insurance salesman and a serial rapist. The night he came upon Vivian Dobson, he had already killed four young women. He would kill four more before being caught.

DOBSON: He didn't have no qualms to kill the first four. And he had no qualms to kill the last four. I don't know why he didn't kill me. I don't know why he didn't take my life. I ask that question every day for the last 22 days.

FEYERICK: She also asked herself, would those girls have live if she had just pushed that knife into Ross's heart.

DOBSON: If I had the courage or the gumption to even stab him, I probably would have been in jail - went to jail for murder for killing him. But those four girls that died, their the ages of my daughter now, and I carry that knowing that I had that one chance of what would have happened if I would have just done it.

FEYERICK: Vivian Dobson is the forgotten victim, the only known survivor who understand what the other young women went through.

DOBSON: I can't say it wasn't about sex. It was like, three seconds, boom, he was done. Each part. Boom. That was it. Had nothing to do with - you know, I mean it was to do with the fact he had control over my life. He had control whether I'm going to live or die.

FEYERICK: Ross would later claim his crimes were triggered by what he called sexual sadism.

MICHAEL ROSS: I know why I'm here. Everyday I wake up and I know why I'm here. There's no denying what I did was horrible.

FEYERICK: Dobson has lived in fear for two decades. She locked herself in her house afraid to leave, afraid Ross might keep the promise he made the night he attacked her.

DOBSON: Because he kept telling me, you don't know when but I'm coming for you. FEYERICK: How difficult is this for you to be out here walking like this?

DOBSON: Very difficult because my house I got a six-foot fence around my yard.

FEYERICK: Dobson has five children, now grown. In January, when Ross was originally supposed to be executed, Dobson's sister wrote to the Connecticut governor explaining what happened to Vivian. Now the state is giving her financial and psychological help.

JIM PAPILLO, CONNECTICUT STATE VICTIM ADVOCATE: The judge, out of concern for her safety, sealed the file and that was probably a good thing to help protect her and to give her a sense of anonymity. However, the problem with that was that no one in the system knew about her.

FEYERICK: Dobson is Catholic and doesn't think Michael Ross should die. Certainly not by lethal injection.

DOBSON: And fall asleep. That's like taking your dog to a vet and putting your dog down. He goes asleep. You bury him. That's it. Those girls didn't die that way. They did not die that way. They didn't fall asleep. They felt every bit of pain.

FEYERICK: A pain Dobson still feels for ever wondering why her life was spared.

(END VIDEOTAPE)

FEYERICK: Now Michael Ross is supposed to die at 2:01 in the morning. About a half an hour beforehand, he'll be taken into the execution chamber. He'll be strapped to the gurney and then he'll be hooked up to a heart monitor and an intravenous line will be put, one in his left arm, one in his right arm. The witnesses will be brought in sitting just across on the other side of the glass. The curtain will be pulled back and then the lethal dose of drugs will be administered. Relatives of some of the eight girls killed will be sitting on the other side, in the words of one father, looking at Michael Ross dead center.

Anderson.

COOPER: And that is something that has not happened in New England, as we said, in 45 years.

Deborah Feyerick, thanks very much.

Coming up next on 360, she makes the fiction on TV's most popular show look like fact. 360 M.D. Sanjay Gupta takes us behind the scenes to meet the brains behind "CSI."

Also tonight, a deadly shoot-out. It was broadcast on live television. Was it an honest mistake or a rating ploy?

And a little later, the nameless baby. Remember her. We brought you her story a couple days ago. Asked you what you would name her. She's 18 months old. Her parents haven't figured that out yet. Well, you certainly told us, a lot of e-mails. An interview with her parents and your suggestions coming up. You can still e-mail us some of them.

(COMMERCIAL BREAK)

COOPER: Welcome back.

Erica Hill from HEADLINE NEWS joins us with a look at the world in 360.

Hey, Erica.

ERICA HILL, HEADLINE NEWS: Hey, Anderson.

We start off in Iraq where a suicide bomber hit a busy marketplace in the capital today. Twelve people killed, 56 others wounded. Also in Bagdad, insurgents assassinated two top Iraqi security officials. Well, near the Syrian border, U.S. troops are going after militants, killing as many as 100 in Operation Matador. Five Marines have also lost their lives since the fighting began on Sunday.

Back on Capitol Hill, the Senate Foreign Relations Committee has not endorsed John Bolton's nomination as U.N. ambassador. Instead, in an eight to 10 vote along party lines, they send Bolton's nomination to the Senate floor for a vote without a recommendation. No word on when the vote will take place but lawmakers do expect a heated debate. And coming up later on 360, we'll take a look at the controversy surrounding John Bolton's nomination.

In Santa Maria, California, a videotape played for the Michael Jackson jury. In that tape, Martin Bashir, the British journalist who made an unflattering documentary of the pop star, calls Jackson's relationship with his children "spectacular." He also says it almost made him weep. Jackson's accused of molesting a 13-year-old boy.

And in central Laos, a new rodent. It looks like a combination of rat, squirrel, maybe a little guinea pig thrown in for good measure. The locals though call it Comu (ph). Actually they probably call it something completely different but that's the best I could do for pronunciation. It was discovered by scientist at a market where it was being sold as food.

So, Anderson, I don't know, maybe a little something new for dinner for you tonight.

COOPER: Mmmm, Comu.

HILL: Yes.

COOPER: Erica, thanks very much.

It's got a big thick tail, doesn't it?

HILL: It does. I hear that tails are great eating.

COOPER: Thanks, Erica.

HILL: Sure.

COOPER: See you again in about 30 minutes.

Yes, just like chicken, I know. It was the - I was waiting for you to say it, Erica.

HILL: No, and I let have you this one.

COOPER: That's right. Thank you.

HILL: I was trying to be helpful. It's your show, you know.

COOPER: I appreciate that.

All right, we'll see you again in about 30 minutes.

Earlier we told you about Michael Ross, the serial killed who's scheduled to die overnight in Connecticut. Ross killed eight women in the 1980s but one of those cases had gone unsolved until just five years ago when police were able to use DNA evidence taken from the victim's clothes and link them to Ross. Now these days it's not uncommon to hear that investigators were able to crack a complicated case using the smallest bit of evidence. And many of you have seen such investigations played out on the hit show "CSI." 360 M.D. Sanjay Gupta takes a look now inside the show to see what is fiction and what is very real.

(BEGIN VIDEOTAPE)

DR. SANJAY GUPTA, CNN CORRESPONDENT, (voice over): Here's what a day on the job looks like for Elizabeth Devine (ph). In the middle of the Florida Everglades followed by a CNN news crew. For this show, the "CSI" crew set fire to the Everglades, a controlled burn with real firefighters standing by. They go to great heights to get the shot as air boats race by below.

Check out the finished product. The chase scene. The story is fictional drama. A serial killer on the loose but parts of it inspired by real life and Devine's days as a top notch criminalist. She works closely with the director and the actors giving them advice from the field.

ELIZABETH DEVINE, SUPERVISING PRODUCER: I want it to seem like that guy is going to be the problem.

GUPTA: The labs on "CSI" and "CSI: Miami" are modeled on this, the L.A. County Sheriff's Crime Lab.

DEVINE: So this is my old stomping grounds.

GUPTA: For 15 years, Elizabeth worked on some high profile and often grisly cases. DEVINE: This was a blood stain on his shirt and I was able to prove that it was the victim's hand print and the victim grabbed his shirt while she was still alive.

GUPTA: She grabbed him while he was standing (ph).

DEVINE: She grabbed it and grabbed it like that.

GUPTA: Especially (ph) with the blood spatter and the whole (INAUDIBLE).

DEVINE: Yes. Yes.

GUPTA: She says that while she doesn't miss dealing with the tragedies or the long hours, the adrenaline rush was hard to give up.

DEVINE: You get out there and you find the key piece of evidence, it's so exciting because you know this is it. This is - this is the piece of evidence that's going to tell me who did it.

GUPTA: A lot of "CSI," the original "CSI" is based on some of the stuff you worked on here and you saw here in the crime lab here.

DEVINE: My whole life is on that show. Everything that happened to me, you know, I just would talk to the writers and we would somehow incorporate little bits, sometimes the whole case, into episodes.

(END VIDEOTAPE)

COOPER: So how accurate is the science on "CSI"?

GUPTA: Well, they have to take some liberties, you know. They're trying to squeeze this all in an hour, actually 44 minutes with commercials. So a couple things they do. They speed everything up. You know, it usually takes a week for DNA results to come back. They usually get it done within a few minutes. They stick the strand of hair in and out spews a suspects face. Also one of the things we noticed is no one wears mask in dealing with evidence. I asked them about it. They said they'd rather see Emily Proctor's face than covered up with a mask.

COOPER: I got that. All right.

What's the "CSI" effect?

GUPTA: This for real. A real thing. You're seeing juries, for example, who, you know, are sitting in a jury box and they've watched the show a lot and they'll ask, well where's the DNA evidence? Or where is x y and z. You know, they want it all sort of neatly parceled for them because they're watching the show so much. And it takes weeks for these things to come up. You know, in the special that's coming up on Sunday, we follow a real homicide from beginning to end. And that took several months for it to actually wrap up.

COOPER: Everybody's a detective these days.

GUPTA: That's right.

COOPER: In the jury pool.

All right, Sanjay Gupta, thanks very much.

GUPTA: Thank you.

COOPER: You can catch more of Dr. Sanjay Gupta's report Sunday night on CNN. Don't miss "Anatomy of Murder." Sanjay's going to take us inside the world of criminal forensic science both on TV and in real life. Sunday night, 10:00 p.m. Eastern only on CNN. Also check out cnn.com/crime for more on this special report and the coolest promo.

A high speed chase in Los Angeles ends with a fatal shooting. The suspect makes a run for it. Cops riddle him with bullets. All caught live on TV. But should the cameras keep rolling when human life is lost?

Had enough of your bullying boss? Is he irritating, intimidating, at times insulting? Tonight, what to do about boardroom bullies and why their jobs are more secure than your own.

And name this baby. She's a bundle of joy but more than a year after birth her parents can't come up with a name. Tonight, send us your suggestions and meet the parents. Maybe they'll pick the name of your choosing.

360 continues.

(COMMERCIAL BREAK)

COOPER: Welcome back.

Tonight, police in California still have not released the name of a man who was shot to death following a high speed car chase. The fatal shooting of the man was covered live by four out of seven TV stations in Los Angeles. Should it have been, though? This has been one of the most popular stories all day on CNN.com. Rudi Bakhtiar has been looking into all the angles. Rudi?

RUDI BAKHTIAR, CNN.COM CORRESPONDENT: Anderson, this isn't the first time L.A. stations have broadcast public deaths on live television.

(BEGIN VIDEOTAPE)

UNIDENTIFIED MALE: Whoa, whoa, look at how close it was to that vehicle there. Oh, my goodness. Look at the high speeds. He's increasing his rate of speed.

BAKHTIAR (voice-over): For nearly 40 minutes, a suspected car thief led police on a wild, high speed chase on freeways and through the streets of Long Beach. With each passing second the pursuit grew more dangerous, and it was all broadcast live. After reaching speeds of 100 miles per hour, the chase came to a sudden and horrific end. With cameras rolling and viewers watching, the driver bolts from the car with a gun in his hand. He make as run for it, but is hit by police gunfire and tumbles to the ground. Police resume firing when the driver reaches for another gun in his pocket, killing him with, quote, "multiple shots from multiple agents." CNN decided against airing the final fusillade.

UNIDENTIFIED MALE: Go, at PCH. The suspect just got out of his vehicle. He's now running. Boy, looks like shots fired, it appears. Pull out. Pull out, Mike. Pull out.

BAKHTIAR: How much of this should have been broadcast? KABC, which aired the shooting said, "Obviously no one knew shots were going to be fired. The instant we did, we went to a wide shot." But "Washington Post" media reporter Howard Kurtz, also the host of CNN's "RELIABLE SOURCES" says L.A. stations have experience covering these types of situations.

HOWARD KURTZ, CNN'S "RELIABLE SOURCES": This is the worst kind of exploitation by the L.A. TV stations, which always promised to do better on these things but can't break their addiction.

BAKHTIAR: This isn't the first time death has been captured live on television.

UNIDENTIFIED MALE: He's now walking back toward the truck.

BAKHTIAR: Back in 1998, some L.A. television stations provided live coverage of a man committing suicide on a highway.

UNIDENTIFIED MALE: Oh, look at that, shots fired. Shots fired.

BAKHTIAR: And in 2004, viewers watched live as police shot a robbery suspect to death in Santa Monica.

So, what should be done? Some media analysts believe a five or 10 second delay could be the answer. They say a delay would prevent viewers, especially children, from being exposed to the kind of violence that unfolded yesterday.

(END VIDEOTAPE)

BAKHTIAR (on camera): Now, Anderson, while live television can sometimes be unpredictable, often what is predictable are the ratings results, and according to Nielson, yesterday KABC saw a significant jump in viewership during its broadcast of this car chase. They were up 63 percent from the same hour the day before.

COOPER: All right. That's what it is about for a lot of stations. Thanks very much, Rudi Bakhtiar. Appreciate it.

This is not the only police chase in the L.A. area to end in gunshots. Just three days ago, remember, we were out there. Only 12 miles away, at least 10 officers fired a barrage of bullets at a driver. He was unarmed. CNN's Peter Viles has more on the shooting and the investigation.

(BEGIN VIDEOTAPE)

PETER VILES, CNN CORRESPONDENT: In Compton, California, must-see TV, the video of sheriff's deputies pumping 120 rounds into a vehicle driven by an unarmed man.

DANNY BAKEWELL, BROTHERHOOD CRUSADE: This is not friendly fire. It's not contagious fire. It is absolutely reckless fire.

VILES: Residents are furious that deputies shot up their neighborhood.

TRINA MAYS, NEIGHBOR: They didn't care about nobody. You know, not even themselves. That's how the police got shot, because they standing from all angles, just shooting.

MOLLY BELL, COMPTON RESIDENT: When is the police department going to turn around and say it -- they wrong. They are just wrong.

VILES: We asked two police experts to analyze the tape of the shooting. Joe Domanick has studied police for nearly two decades, and is often critical of police tactics.

JOE DOMANICK, SENIOR FELLOW, USC: Well, that's about the most undisciplined, egregious shooting by police officers into a vehicle that I have ever seen. It's like -- it's like the shoot out at the O.K. Corral.

VILES: And Lewis Yablonsky writes textbooks on proper police procedures.

LEWIS YABLONSKY, CRIMINOLOGIST: In my opinion, the first shot was erroneous. It shouldn't have been done. Once that shot took place, there was a kind of group contagion.

VILES: Contagion, officers firing because something else fired first. The more shots fired, the more the officers come to believe someone is shooting at them.

DOMANICK: Once an officer opens up, the other officers are just going to react by shooting. They are not going to hold back and it's very easy to shoot off a great number of bullets.

VILES: We now know the driver was unarmed, but at the time of the shooting, the deputies believed he had a gun and had used it earlier that night.

SHERIFF LEE BACA, LOS ANGELES COUNTY: This is a dangerous neighborhood. There were earlier shots fired -- why we were called to the scene to begin with was shots fired that were to believed to have been fired from his vehicle. So, the conditions that led to the state of mind the deputies had were clearly that they were in danger with an armed man.

VILES: And the tape doesn't show everything. You can't see it from this angle, but the sheriff's office now says the shooting started because three deputies behind the vehicle feared the driver was backing up, coming right at them.

Another thing you can't see, two deputies on the street fell down. One hit by friendly fire, leading other deputies to believe, wrongly, that they had been shot by the driver. Domanick looks at the tape and sees terrible police work.

DOMANICK: I see a number of officers from all different angles firing into the slow moving vehicle where no gun has been displayed, no shots have been fired. I see no leadership. I see utter chaos.

VILES: Both experts say the first shot was the biggest mistake.

The first shot is the most unjustifiable shot, because they have him boxed in. And at that point they really should have taken the time to not shoot, and order him -- I'm sure they had a loud speaker there -- order him out of the vehicle, with his hands in plain sight.

VILES: They were also surprised the wildness of the shots. Of 120 fired, only four hit the driver.

DOMANICK: I don't know how they could shoot 120 rounds and only hit him four times at that short -- at that short distance. I simply do not understand it.

VILES: The sheriff's department is still investigating the shooting and Baca's pledging there will be no whitewash.

BACA: We're not here to sugarcoat anything. We're here to tell it exactly like it is, the good, the bad, and the ugly.

VILES: Peter Viles for CNN, Los Angeles.

(END VIDEOTAPE)

COOPER: Well, coming up next on 360, bad bosses, irritating, downright insulting -- does that describe the person in the corner office where you work? Get some tips on how to deal with the bullying boss.

Also tonight, remember the nameless baby? Her parents, well, they just can't come up with a name. She is 18 months old already. They just call her baby or sometimes boo-boo or ba-ba. Emailed some name suggestions -- you are going to hear her mom and dad's feedback. We'll talk to them. Is this little girl any closer to having a name? Find out, ahead.

(COMMERCIAL BREAK)

COOPER: Lately we have been hear plenty of bad boss accusations against U.N. ambassador nominee John Bolton, some of them rather ugly. One critic even called him a, quote, "quintessential kiss-up, kick- down sort of guy." Not nice.

Now, we're not saying those claims are legitimate at all, but it got us thinking, how do bad bosses do so much harm and get away with it? And how can you deal with them? CNN's Valerie Morris takes a look.

(BEGIN VIDEOTAPE)

VALERIE MORRIS, CNN CORRESPONDENT (voice-over): What do these characters have in common?

Katharine Parker.

SIGOURNEY WEAVER, ACTRESS: I'll need help bathing and changing.

MORRIS: Gordon Gecko.

MICHAEL DOUGLAS, ACTOR: Greed, for lack of a better word, is good.

MORRIS: Bill Lumbergh.

GARY COLE, ACTOR: We have sort of a problem here.

MORRIS: And Ebenezer Scrooge.

UNIDENTIFIED MALE: Let me hear another sound from you, and you will keep Christmas by losing your situation.

MORRIS: That's right, they are famous for being bad bosses, irritating, insensitive insulting and downright intimidating.

Experts say they are not just bad, they are bullies. Fortunately, they are purely fictitious.

Unfortunately, as most people who have ever worked in an office environment can tell you, there are plenty more like them out here in the real world.

GARY NAMIE, WORKPLACE BULLYING & TRAUMA INSTITUTE: The only estimate we have right now is that one in six workers directly experienced bullying to the extent it disrupts their health, their lives, their jobs and careers.

MORRIS: Stop just about anybody on the street; they will tell you a tale about a truly bad boss.

UNIDENTIFIED FEMALE: They sabotage my efforts.

UNIDENTIFIED MALE: He got drunk. He came down and started berating me and criticizing my work.

UNIDENTIFIED FEMALE: She would just scream, come in the office screaming, yelling.

MORRIS: Even the rich and famous have been raked over the coals by those who say they behave like bullies. Remember Leona Helmsley? Her nickname was the Queen of Mean. Need we say more?

Testimony at Martha Stewart's trial seemed to show the domestic diva had quite a temper.

And Donald Trump has made more than a name for himself by playing mean, smirking while sending weeping apprentice wannabes on their way, in his latest TV venture.

DONALD TRUMP, HOST, APPRENTICE: You're fired.

MORRIS: Then, there's John Bolton. The U.N. ambassador nominee's confirmation hearings were put off when an aide worker accused him of chasing her down a Moscow hotel hallway, yelling and tossing things at her.

Those who study boardroom bullies say they often share some characteristics.

NAMIE: Bullies are narcissistic. They have an inflamed sense of themselves. Some are downright anti-social and could be certified as such. And a rare, rare bird is psychopathic.

MORRIS: What's worse, they often get away with it because they are as adept at sucking up as they are at keeping their targets down.

NAMIE: When you go to the top dog, they say, but this person has been a great financial performer. He's enhanced our bottom line. He's responsible for a tremendous amount of sales.

MORRIS: But they can also cost the company big time. According to a survey by human resources consultants Delta Road, 67 percent of workers say their companies don't deserve their loyalty, in large part because of bad bosses. And when they give up and go elsewhere, it costs an average of $36,000 to replace each one of them.

What's worse, experts say once some bad bosses get a taste for bullying, for the most part there is no going back.

DAVID SIROTA, SIROTA CONSULTING: It's not true that people don't change, but there's certain personalities which are extremely difficult to change.

(END VIDEOTAPE)

MORRIS: Anderson, there are really two types of bad bosses. There's the tyrant. The tyrant boss kind of attacks everybody all of the time and at the same time. And then there's the bully boss. The bully boss will usually pick one or two people and focus on them. Now, he or she may eventually get to everybody on the staff, but the bully boss takes it one at a time, focusing oftentimes on the person that the rest of the staff would think is the least likely person to be bullied, because then the bully boss is sending a message to everybody else.

COOPER: What can an employee do if the boss, you know, is unlikely to change?

MORRIS: Well, first of all, their characteristics are unlikely to change. You can just manage the way that they are. So the one thing that a person needs to do first of all is understand that it isn't you, it isn't the individual employee, it's just the bully boss. And once you realize that, then you need to take some steps. You need to take some action. It may make you feel a little nervous to be going up against the boss, but you need to get your thoughts together, and then take action. Go to the boss' superior -- not to his or her immediate superior. That may in fact be the person who hired him. But go to someone who is overhead.

Also, give yourself a mental break. Give yourself a holiday, because you are under such mental stress from this sort of thing, you need to back away from it and kind of regroup so that you can see what legal recourse you might have and exactly what you want to do.

COOPER: All right, good advice. Valerie Morris, thanks very much.

Want to find out what's coming up at the top of the hour on Paula Zahn. Hey, Paula.

PAULA ZAHN, HOST, "PAULA ZAHN NOW": Hey, Anderson. We're both back in New York. Surprise!

Just how far will some Army recruiters go to sign up new soldiers? How about teaching would-be recruits how to actually cheat on drug tests? Or helping them get bogus high school diplomas? That's exactly what one teenager found. He'll tell his story tonight. He'll also tell us about his shocking investigation that led to the discovery of all this. And also tonight, Anderson, we'll be profiling Mark Burnett -- you know, that guy behind the "Survivor" and "The Apprentice." What people might be surprised by is his own survival story. I'm not going to give you any clues at all.

COOPER: All right, I'll wait for it. Twelve minutes. Thanks very much, Paula.

ZAHN: Thank you.

COOPER: Coming up next on 360, the nameless baby. Why is she still nameless? She is one-and-a-half, she's 18 months old. We'll talk to her parents.

(COMMERCIAL BREAK)

COOPER: In a moment, we're going to talk to the parents of that nameless baby, try to find out why they haven't given this baby a name after 18 months of life. Erica Hill, though, from HEADLINE NEWS, joins us with the latest at about nine till the hour.

HILL: Hey, Anderson.

Life in Iraq, deteriorating, both physically and socially, that's according to a new U.N./Iraqi report which finds almost a quarter of Iraqi children are suffering from chronic malnutrition. Unemployment is high, and young Iraqis today are more illiterate than proceeding generations. Those conditions, though, are being blamed on Saddam Hussein's regime. Officials say there has been improvement since Saddam's fall.

Santa Ana, California, where a jury is now deliberating the fate of Alejandra Avila, the man convicted of killing 5-year-old Samantha Runnion. He could get the death penalty. Last month, the jury found Avila guilty of the kidnapping, sexual assault, and murder of Runnion, in July of 2002.

In South Africa, Comedy Central star Dave Chappelle has checked himself into a mental health facility, according to the magazine "Entertainment Weekly." Comedy Central, however, says it still doesn't know where Chappelle is. The network announced last week, production on the third season of "Chappelle's Show" has been halted.

And look at this, a broken canvas awning. It came in handy because it helped the save the life of a 69-year-old woman. She fell nine stories from her condo in Ft. Lauderdale, Florida. Officials say she was cleaning her balcony and she got a little dizzy and toppled over. Rescuers say she was alert when they arrived. She complained of only a shoulder injury at time, and is apparently doing all right.

COOPER: Wow.

HILL: Not bad.

COOPER: Nice to hear a little good news there, I guess.

HILL: It is.

COOPER: Erica Hill, thanks very much. See you again in about 30 minutes.

A couple of days ago we told you about a couple who were having a hard time naming their baby -- a really hard time. We're talking like, 18 months hard time. A year-and-a-half ago, their little girl entered the world. She has everything a toddler could want and need, except one thing -- a name. In just a moment we're going to talk to the mom and dad, even help them with some suggestions because you've been e-mailing us for the last couple days. First we hear from Terry Gonzalez of our affiliate, KGUN.

(BEGIN VIDEO CLIP)v

TERRY GONZALEZ, KGUN 9 NEWS: When Andrew Heatley (ph) and Mary Lane had their second child, a baby girl, they left the hospital without giving her a name.

MARY LANE, MOTHER OF NAMELESS: We decided to wait and see her and see if she had her own personality and see what went with her. So we decided to wait.

GONZALEZ: And wait they did. On her first birthday, her cake read happy birthday baby. At the doctor's office, she is known as "baby girl Lane." Today, at one-and-a-half, she is still nameless.

LANE: There's no name out there that's her, because she is so...

UNIDENTIFIED MALE (FATHER): Yeah, it would have been easier to name her when we didn't know her.

GONZALEZ: Older sister Mia has a name but younger sister goes by baby.

LANE: We started calling her the baby, the babe, then it turned into the bobes and then we call her boby.

GONZALEZ: Andrew and Mary did have some possibilities, but they say there's just no name that really seems to fit.

Now, I can empathize with Mary and Andrew to some extent. At seven months pregnant, my husband and I just cannot decide what to name our baby girl. But I can't imagine being in their situation -- a year-and-a-half from now?

Mom and dad know some people think they are crazy for not naming their baby yet. They have taken their share of criticism and Mary says some people are downright rude about it. Others are just impatient.

LANE: My mom is like, she used to call me -- she calls me every day and asks me, have you named the baby yet? And I'm just like, no, I'll do it tomorrow.

GONZALEZ: Since little boby has no legal name she has no birth certificate, no Social Security number and she can't be claimed as a tax deduction. Mary has collected books and even dolls that illustrate her plight. They say they will pick a name sometime soon. Maybe.

Terry Gonzalez, KGUN 9 News.

(END VIDEOTAPE)

COOPER: Well, we wanted to try to help name the nameless baby -- asked you to e-mail us some suggestions. 360 next, the feedback from the baby's parents, and find out if they're inspired by any of the names y'all have suggested.

(COMMERCIAL BREAK)

COOPER: Well, before the break we introduced you to a couple dealing with some serious indecision. They still haven't found the right name for their baby girl, even though she was born more than a year-and-a-half ago.

Frankly, we can't understand why it is taking so long, so we invited Mary Lane and Andrew Heatley (ph) on to the show to tell us more about it. They joined me earlier from Tucson, Arizona.

(BEGIN VIDEOTAPE)

COOPER: We asked our viewers to help us out, and here are some of the more popular discussion suggestions. Just going to read them to you and throw them out, see what you guys think about them.

Angel was one of them.

LANE: No.

COOPER: Precious.

UNIDENTIFIED MALE: No.

LANE: No.

COOPER: Olivia.

LANE: I like Olivia but it's getting very trendy.

COOPER: Too trendy. All right, Sara.

LANE: Sara's...nice.

UNIDENTIFIED MALE: I don't like Sara.

COOPER: Patience.

LANE: No.

UNIDENTIFIED MALE: No.

COOPER: All right. Maybe they are just too conventional for you. They also -- we got a lot -- we got hundreds of e-mails on this so far. Here's some of the less conventional ones.

Nona or Noname. Like, no name.

LANE: Yes, that's what my parents call her.

COOPER: OK. So -- but, that's not a feasible one for you?

UNIDENTIFIED MALE: No.

COOPER: All right.

LANE: No.

COOPER: Tucson, in honor of your hometown.

LANE: No.

COOPER: Yeah, no.

COOPER: A lot of Pennies, like Penny Lane, a lot of Beatles fans out there.

LANE: Yeah, we thought about that.

UNIDENTIFIED MALE: I like that.

COOPER: OK, Delah, like the delay in making this decision. Or, Anamica, which is apparently Hindi for no name. LANE: That's nice, because I liked Mica before.

COOPER: All right, so that's a possibility, Anamica. We'll put that on the list.

LANE: That's a good one.

COOPER: Kore, which is, we're told it's Greek for no name.

LANE: Oh, that's nice. He's part Greek.

COOPER: Well, you know, the movie "Dirty Dancing" there is character who's name is Baby.

LANE: Yeah, I like it.

UNIDENTIFIED MALE: We've thought about that.

COOPER: "Nobody puts Baby in the corner."

UNIDENTIFIED MALE: I like it.

COOPER: You like Baby?

UNIDENTIFIED MALE: Yes, sure.

LANE: Baby is cute.

COOPER: Well, I hope you decide soon, for Baby's sake or the baby or booby, or -- I'm not even sure what I should call her. Mary and Andrew, thanks for being with us.

LANE: Thank you.

UNIDENTIFIED MALE: Thank you.

(END VIDEOTAPE)

COOPER: And it is true -- nobody puts Baby in the corner.

I'm Anderson Cooper. Thanks very much for watching 360. Tonight, CNN's prime time coverage continues right now, with Paula Zahn.

END

TO ORDER A VIDEO OF THIS TRANSCRIPT, PLEASE CALL 800-CNN-NEWS OR USE OUR SECURE ONLINE ORDER FORM LOCATED AT www.fdch.com


Aired May 12, 2005 - 19:00   ET
THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.
LOU DOBBS: Anderson.
ANDERSON COOPER, HOST, ANDERSON COOPER 360: Lou, thanks very much.

Good evening, everyone.

A massive landslide in New York City. Rescuers searching the rubble. That and more coming up. 360 starts now.

F-16s scramble to action when a plane speeds towards the White House. Tonight, an exclusive interview with the fighter pilot. He helped divert the Cessna but how close was he to shooting it down?

A high speed chase in Los Angeles ends with a fatal shooting. The suspect makes a run for it. Cops riddle him with bullets. All caught live on TV. But should the cameras keep rolling when human life is lost?

Had enough of your bullying boss? Is he irritating, intimidating, at times insulting? Tonight, what to do about boardroom bullies why their jobs are more secure than your own.

And name this baby. She's a bundle of joy but more than a year after birth her parents can't come up with a name. Tonight, send us your suggestions and meet the parents. Maybe they'll pick the name of your choosing.

ANNOUNCER: Live from the CNN Broadcast Center in New York, this is Anderson Cooper 360.

COOPER: And good evening to you.

A developing story right now out of New York. We want to show you a live picture. You're looking -- it is a massive wall collapse along side a major highway here in Manhattan. It happened just north of the George Washington Bridge. It has led to a massive traffic jam. It's a little hard to tell what you are looking at. It is a retaining wall built decades ago that gave way late this afternoon. Firefighters are now searching for possible victims.

This is a shot from earlier today from a short time ago. This is on tape. Police have said they do not believe that anyone is buried underneath that rubble. As you can see, the trees on the bottom part of your screen. Those trees used to be at the top of that retaining wall and they came down with all that wall. There you see some firefighters, as we zoom in here, trying to cut away through those trees, just trying to get to the core of the debris to see if there is anyone possibly trapped underneath. And as we said, police have stated they do not believe there is someone underneath there.

You get a sense of the scale from this picture, though. Those really enormously tall buildings. And then on the left you're about - it's about to be out of the screen, is where the retaining wall gave way. Here you're seeing sort of some of the traffic which is just backed up for quite a distance. The people closest to that wall when it gave way are just - well they're just stuck there as you can imagine.

And local residents said there had been major work done on the wall in the last several months. And they - now here's a much closer shot of the debris. And as you see, there's some dogs, search and rescue dogs, which are going through the debris. An image we have grown used to seeing in the last several years in tragedies around the world in mud slides and in bombings. Those search and rescue dogs trying to pick up a scent of anyone, if there is anyone indeed in there.

At least one building, just south of the collapse, has been evacuated. And as we said, this has created a major traffic jam. In just a moment we're going to have a live report from CNN's Jason Carroll.

But first, in Washington today there was time to review the events of yesterday when thousands of people were evacuated from the Capitol and the White House when a small plane violated the secure airspace around the city.

And while that scene was dramatic in a way, it does not compare with what was happening a few thousand feet overhead. Two armed strike fighters confronted the intruder. The view from the cockpit of one of the jets now in this report from CNN's Kyra Phillips.

(BEGIN VIDEOTAPE)

KYRA PHILLIPS, CNN CORRESPONDENT, (voice over): This training video is exactly how it all went down as two F-16 pilots scrambled to the skies. It was everything Lieutenant Colonel Timothy Lehmann from the 121st fighter squadron had trained for.

LIEUTENANT COLONEL TIMOTHY LEHMANN, U.S. AIR NATIONAL GUARD: I actually was just about finishing my lunch when our alert claxton (ph) went off. And we ran to the jet and all of our F-16s, which you see in the background, are hot cocked. And that means all of our switches are ready to go. So we jump in the airplane quickly.

PHILLIPS: Quickly because a small plane had entered restricted airspace. It was headed toward the White House. The military's air defense command takes no chances, especially since 9/11. It was up to Lehmann and his fellow F-16 pilot to convince this Cessna to land without hurting innocent civilians, possibly the president.

LEHMANN: I was the first one to pass that aircraft and dropping flares. When I did so, we did not get a response. The aircraft continued on its southward heading toward our nation's capitol.

PHILLIPS: Lehmann is describing warning flares like these, the final signal to a rogue aircraft before a possible shoot down. This mission was about to get a bit more tense.

LEHMANN: Then the other F-16 went past. He dropped flares as well. Still we do not get a response from the TOI. It wasn't until the third time we went past and dropped flares, that seemed to get his attention.

PHILLIPS: Finally, Lehmann says, they got the Cessna pilot on an emergency frequency, 121 decibel 5 on the radio.

So what did you say to him, Colonel? And how did he respond? Did he seem nervous? Did he seem confused? Was he cooperative with you?

LEHMANN: The pilot was very nervous, somewhat shaken, but still able to communicate and he said, OK, I understand. We're directed to go to Frederick and land. And he complied with those instructions.

PHILLIPS: Lucky for this pilot and lucky for Colonel Lehmann. Because if this pilot had become a threat to national security, this fighter pilot could have gotten the command to shoot this Cessna down.

LEHMANN: And I'd like to assure your listeners that that airplane would not have penetrated, it would not have hit anything in D.C. and it would have been dropped from the sky before that would have happened.

PHILLIPS: Lehmann never got the call. But he is always prepared.

LEHMANN: In our training prepares us very well for that moment. And heaven forbid if that moment ever occurs I don't -- I certainly never wish for that to occur. But my squadron, we stand ready to defend our nation's capital as necessary whenever it is necessary. So if I am directed by higher authority, I will execute that mission.

PHILLIPS: And that mission is to make sure something like this never happens again.

(END VIDEOTAPE)

PHILLIPS: Training for these real live scenarios takes place almost weekly under NORAD, the North American Aerospace Defense Command, a Canadian and American partnership formed to protect the U.S. and Canada from terrorism in the skies. Colonel Lehmann says he has scrambled 30 times since 9/11 but this mission was the most serious one he has ever executed.

And Anderson, guess who was the first person he called once he landed? His mother. Lehmann says she told him, we're very proud of you, Tim, great work today.

COOPER: Aren't moms great, you know. PHILLIPS: What would we do without our moms?

COOPER: I know. I tell you.

All right. Kyra Phillips, thanks very much.

PHILLIPS: You bet.

COOPER: What about the intruder those flying aces were sent to force down? How did a couple of guys bumble their way into such a fix? Alina Cho went to the air field from which they took off to try to find out.

(BEGIN VIDEOTAPE)

ALINA CHO, CNN CORRESPONDENT, (voice over): Few pilots are as seasoned as Mike Kuhn. The former Air Force pilot took his first flight 37 years ago, even founded the flight school at Smoketown Airport in Pennsylvania where the two men aboard the Cessna 150 took off, was there when Jim Shafer and Troy Martin were getting ready to leave.

You actually had some interaction with Mr. Sheaffer on the day of the flight.

MIKE KUHN, FAA ENGINEER: Well, that morning he had trouble getting the fuel pump to work so he could refuel the airplane. And I was going to go over and help him with that.

CHO: Kuhn works for the FAA these days testing pilots who want to be certified.

So what was your thought?

KUHN: Oh, I thought maybe he didn't come out and fly enough to be able to work the pumps properly is my initial thought.

CHO: Sheaffer, a retired trucker, was the pilot in command of the Cessna. Troy Martin, a student pilot, was also on board.

MEL MARTIN, FATHER OF PILOT: He's still in training. This is his first cross-country.

CHO: Mel Martin says his 35-year-old son Troy has always been interested in flying.

MARTIN: As a matter of fact he went to military school and to fly. He was going to fly for the Navy and he had passed all the exams and everything except he failed the eye test.

CHO: Ironically, Troy even told his father about his concerns on the eve of the flight.

MARTIN: The last thing he said before he left last evening was, boy, I don't know how we're going to avoid those new - I mean I hope we can avoid all the no-fly zones. CHO: Kuhn says the two men were not frequent flyers. If they were, he says, they would have known the area they were flying in was restricted airspace.

KUHN: That area has been well publicized. It's well marked on the map. And generally aviation pilots are well aware of that area.

CHO: Being restricted.

KUHN: Oh, yes. And we go to great lengths to stay away from it.

CHO: Kuhn says he would have welcomed the opportunity to train these men but, he says, they never asked.

Can you imagine being these guys today?

KUHN: Well, I would be embarrassed to say the least. But I'm sure I'd feel worse than just being embarrassed.

(END VIDEOTAPE)

CHO: And that could explain why these two men have not yet spoken publicly about this. We can tell you though, they won't be facing any criminal charges. There could be a civil case against them. And Jim Sheaffer, the pilot in command, Anderson, could have his pilot's license either suspended or revoked.

COOPER: All right. Alina Cho, thanks very much.

Back now to the story we told you about at the top of this program. A story we've been following for the last couple hours. A situation has the city of New York, or at least commuters who are trying to leave the city, tied in knots right now. A retaining wall along one of the busiest roads in the world, the Henry Hudson Parkway, runs the length of Manhattan, gave way, blocked the road in the midst of rush hour traffic. Jason Carroll's on the scene.

JASON CARROLL, CNN CORRESPONDENT, ANDERSON COOPER 360: And, Anderson, I'm standing just a short distance from where that retaining wall gave away. I can tell you, at this point, emergency crews are telling us they do not believe at this point anyone is trapped beneath all of that dirt and that rubble.

Tons of earth and rock slipped away. That happened just before 4 p.m. Those who were out here tell us that it sounded like a loud rumbling noise and that it happened in two stages. First, a small slide. And then a much larger one followed. One man who was standing out here said first he saw the trees give way and then earth gave way.

As soon as emergency crews arrived out here, they used those infrared thermal imaging cameras to try to detect any people who may have been trapped. Also the canine units were out here, as well. It was actually tons of earth that's still out there on the Henry Hudson Parkway. That's located this section in Northern Manhattan. For those who are unfamiliar with this area, this is an area called Washington Heights, north of Harlem. That retaining wall, we're told, was built back in the 1930s. Built of stone and masonry. Just a bit of history here. There was construction, we are told, on the wall in the past six months.

Above the wall setback are a group of apartment buildings called the Castle Village Co-ops. They are a group of several apartment buildings. One of those buildings was evacuated just as a precaution. Residents say just a few days ago they actually received a memo from the building management saying that they were going to be working on the retaining wall. Saying they're going to be checking for possible "shifting."

What's happening right now? Well, they're shoring up the area. I spoke to Manhattan Bureau President Virginia Fields. She says at this point the wall has been "stabilized." Mayor Michael Bloomberg, he's on his way. But once again, Anderson, if true, if what emergency crews are say is true, somewhat of a miracle that no one, it seems at least at this point, trapped beneath all that dirt and debris.

Anderson.

COOPER: Yes, Jason, that road is often so crowded. We'll be checking in with you a little bit later on in the program in case there are any developments.

Jason Carroll, thanks very much, live on the scene.

Coming up next though tonight on 360, she held the knife to the chest of a serial killer and almost took his life. She didn't and he went on to kill four more people. Tonight, living with the guilt of four lives taken.

And a high speed chase that ends in death. It was broadcast live across the air in Los Angeles. Why didn't they stop the TV coverage? That's a good question. We'll find out ahead.

Also later, we've all had them, we all hate them, bad bosses. We'll show you the worst of them and how you can deal with them. You will want to see this.

All that ahead.

First, let's take a look at your picks. The most popular stories right now on cnn.com.

(COMMERCIAL BREAK)

COOPER: Well, something is scheduled to happen in about seven hours in New England which hasn't happened there in 45 years. A man is going to be put to death unless someone manages to stop it, which is something the condemned man himself has given up trying to do after 21 years of appeals. Now his name is Michael Ross. He murdered eight women, most of whom he first sexually assaulted. He did he that to a ninth woman as well, but then for reasons unknown, he left her alive. As you're about to find out, from the day of her attack to this very day, that woman has been tormented by two terrible questions, why and what if? A survivor's story now from Deborah Feyerick. (BEGIN VIDEOTAPE)

DEBORAH FEYERICK, CNN CORRESPONDENT, (voice over): The night she was raped, Vivian Dobson was carrying a knife.

VIVIAN DOBSON, ROSS' VICTIM: I brought it up to his chest and when I did that he just opened his arm up and said, go ahead. And he's looking at me smiling.

FEYERICK: Her attacker was Michael Ross.

DOBSON: I mean all I had to do was push it in and it would have at least went into his lung, I think, or his heart. But I brought my eyes up and he just smiled at me. And he knew at the same time that I couldn't do it either.

FEYERICK: Ross was an Ivy League graduate, an insurance salesman and a serial rapist. The night he came upon Vivian Dobson, he had already killed four young women. He would kill four more before being caught.

DOBSON: He didn't have no qualms to kill the first four. And he had no qualms to kill the last four. I don't know why he didn't kill me. I don't know why he didn't take my life. I ask that question every day for the last 22 days.

FEYERICK: She also asked herself, would those girls have live if she had just pushed that knife into Ross's heart.

DOBSON: If I had the courage or the gumption to even stab him, I probably would have been in jail - went to jail for murder for killing him. But those four girls that died, their the ages of my daughter now, and I carry that knowing that I had that one chance of what would have happened if I would have just done it.

FEYERICK: Vivian Dobson is the forgotten victim, the only known survivor who understand what the other young women went through.

DOBSON: I can't say it wasn't about sex. It was like, three seconds, boom, he was done. Each part. Boom. That was it. Had nothing to do with - you know, I mean it was to do with the fact he had control over my life. He had control whether I'm going to live or die.

FEYERICK: Ross would later claim his crimes were triggered by what he called sexual sadism.

MICHAEL ROSS: I know why I'm here. Everyday I wake up and I know why I'm here. There's no denying what I did was horrible.

FEYERICK: Dobson has lived in fear for two decades. She locked herself in her house afraid to leave, afraid Ross might keep the promise he made the night he attacked her.

DOBSON: Because he kept telling me, you don't know when but I'm coming for you. FEYERICK: How difficult is this for you to be out here walking like this?

DOBSON: Very difficult because my house I got a six-foot fence around my yard.

FEYERICK: Dobson has five children, now grown. In January, when Ross was originally supposed to be executed, Dobson's sister wrote to the Connecticut governor explaining what happened to Vivian. Now the state is giving her financial and psychological help.

JIM PAPILLO, CONNECTICUT STATE VICTIM ADVOCATE: The judge, out of concern for her safety, sealed the file and that was probably a good thing to help protect her and to give her a sense of anonymity. However, the problem with that was that no one in the system knew about her.

FEYERICK: Dobson is Catholic and doesn't think Michael Ross should die. Certainly not by lethal injection.

DOBSON: And fall asleep. That's like taking your dog to a vet and putting your dog down. He goes asleep. You bury him. That's it. Those girls didn't die that way. They did not die that way. They didn't fall asleep. They felt every bit of pain.

FEYERICK: A pain Dobson still feels for ever wondering why her life was spared.

(END VIDEOTAPE)

FEYERICK: Now Michael Ross is supposed to die at 2:01 in the morning. About a half an hour beforehand, he'll be taken into the execution chamber. He'll be strapped to the gurney and then he'll be hooked up to a heart monitor and an intravenous line will be put, one in his left arm, one in his right arm. The witnesses will be brought in sitting just across on the other side of the glass. The curtain will be pulled back and then the lethal dose of drugs will be administered. Relatives of some of the eight girls killed will be sitting on the other side, in the words of one father, looking at Michael Ross dead center.

Anderson.

COOPER: And that is something that has not happened in New England, as we said, in 45 years.

Deborah Feyerick, thanks very much.

Coming up next on 360, she makes the fiction on TV's most popular show look like fact. 360 M.D. Sanjay Gupta takes us behind the scenes to meet the brains behind "CSI."

Also tonight, a deadly shoot-out. It was broadcast on live television. Was it an honest mistake or a rating ploy?

And a little later, the nameless baby. Remember her. We brought you her story a couple days ago. Asked you what you would name her. She's 18 months old. Her parents haven't figured that out yet. Well, you certainly told us, a lot of e-mails. An interview with her parents and your suggestions coming up. You can still e-mail us some of them.

(COMMERCIAL BREAK)

COOPER: Welcome back.

Erica Hill from HEADLINE NEWS joins us with a look at the world in 360.

Hey, Erica.

ERICA HILL, HEADLINE NEWS: Hey, Anderson.

We start off in Iraq where a suicide bomber hit a busy marketplace in the capital today. Twelve people killed, 56 others wounded. Also in Bagdad, insurgents assassinated two top Iraqi security officials. Well, near the Syrian border, U.S. troops are going after militants, killing as many as 100 in Operation Matador. Five Marines have also lost their lives since the fighting began on Sunday.

Back on Capitol Hill, the Senate Foreign Relations Committee has not endorsed John Bolton's nomination as U.N. ambassador. Instead, in an eight to 10 vote along party lines, they send Bolton's nomination to the Senate floor for a vote without a recommendation. No word on when the vote will take place but lawmakers do expect a heated debate. And coming up later on 360, we'll take a look at the controversy surrounding John Bolton's nomination.

In Santa Maria, California, a videotape played for the Michael Jackson jury. In that tape, Martin Bashir, the British journalist who made an unflattering documentary of the pop star, calls Jackson's relationship with his children "spectacular." He also says it almost made him weep. Jackson's accused of molesting a 13-year-old boy.

And in central Laos, a new rodent. It looks like a combination of rat, squirrel, maybe a little guinea pig thrown in for good measure. The locals though call it Comu (ph). Actually they probably call it something completely different but that's the best I could do for pronunciation. It was discovered by scientist at a market where it was being sold as food.

So, Anderson, I don't know, maybe a little something new for dinner for you tonight.

COOPER: Mmmm, Comu.

HILL: Yes.

COOPER: Erica, thanks very much.

It's got a big thick tail, doesn't it?

HILL: It does. I hear that tails are great eating.

COOPER: Thanks, Erica.

HILL: Sure.

COOPER: See you again in about 30 minutes.

Yes, just like chicken, I know. It was the - I was waiting for you to say it, Erica.

HILL: No, and I let have you this one.

COOPER: That's right. Thank you.

HILL: I was trying to be helpful. It's your show, you know.

COOPER: I appreciate that.

All right, we'll see you again in about 30 minutes.

Earlier we told you about Michael Ross, the serial killed who's scheduled to die overnight in Connecticut. Ross killed eight women in the 1980s but one of those cases had gone unsolved until just five years ago when police were able to use DNA evidence taken from the victim's clothes and link them to Ross. Now these days it's not uncommon to hear that investigators were able to crack a complicated case using the smallest bit of evidence. And many of you have seen such investigations played out on the hit show "CSI." 360 M.D. Sanjay Gupta takes a look now inside the show to see what is fiction and what is very real.

(BEGIN VIDEOTAPE)

DR. SANJAY GUPTA, CNN CORRESPONDENT, (voice over): Here's what a day on the job looks like for Elizabeth Devine (ph). In the middle of the Florida Everglades followed by a CNN news crew. For this show, the "CSI" crew set fire to the Everglades, a controlled burn with real firefighters standing by. They go to great heights to get the shot as air boats race by below.

Check out the finished product. The chase scene. The story is fictional drama. A serial killer on the loose but parts of it inspired by real life and Devine's days as a top notch criminalist. She works closely with the director and the actors giving them advice from the field.

ELIZABETH DEVINE, SUPERVISING PRODUCER: I want it to seem like that guy is going to be the problem.

GUPTA: The labs on "CSI" and "CSI: Miami" are modeled on this, the L.A. County Sheriff's Crime Lab.

DEVINE: So this is my old stomping grounds.

GUPTA: For 15 years, Elizabeth worked on some high profile and often grisly cases. DEVINE: This was a blood stain on his shirt and I was able to prove that it was the victim's hand print and the victim grabbed his shirt while she was still alive.

GUPTA: She grabbed him while he was standing (ph).

DEVINE: She grabbed it and grabbed it like that.

GUPTA: Especially (ph) with the blood spatter and the whole (INAUDIBLE).

DEVINE: Yes. Yes.

GUPTA: She says that while she doesn't miss dealing with the tragedies or the long hours, the adrenaline rush was hard to give up.

DEVINE: You get out there and you find the key piece of evidence, it's so exciting because you know this is it. This is - this is the piece of evidence that's going to tell me who did it.

GUPTA: A lot of "CSI," the original "CSI" is based on some of the stuff you worked on here and you saw here in the crime lab here.

DEVINE: My whole life is on that show. Everything that happened to me, you know, I just would talk to the writers and we would somehow incorporate little bits, sometimes the whole case, into episodes.

(END VIDEOTAPE)

COOPER: So how accurate is the science on "CSI"?

GUPTA: Well, they have to take some liberties, you know. They're trying to squeeze this all in an hour, actually 44 minutes with commercials. So a couple things they do. They speed everything up. You know, it usually takes a week for DNA results to come back. They usually get it done within a few minutes. They stick the strand of hair in and out spews a suspects face. Also one of the things we noticed is no one wears mask in dealing with evidence. I asked them about it. They said they'd rather see Emily Proctor's face than covered up with a mask.

COOPER: I got that. All right.

What's the "CSI" effect?

GUPTA: This for real. A real thing. You're seeing juries, for example, who, you know, are sitting in a jury box and they've watched the show a lot and they'll ask, well where's the DNA evidence? Or where is x y and z. You know, they want it all sort of neatly parceled for them because they're watching the show so much. And it takes weeks for these things to come up. You know, in the special that's coming up on Sunday, we follow a real homicide from beginning to end. And that took several months for it to actually wrap up.

COOPER: Everybody's a detective these days.

GUPTA: That's right.

COOPER: In the jury pool.

All right, Sanjay Gupta, thanks very much.

GUPTA: Thank you.

COOPER: You can catch more of Dr. Sanjay Gupta's report Sunday night on CNN. Don't miss "Anatomy of Murder." Sanjay's going to take us inside the world of criminal forensic science both on TV and in real life. Sunday night, 10:00 p.m. Eastern only on CNN. Also check out cnn.com/crime for more on this special report and the coolest promo.

A high speed chase in Los Angeles ends with a fatal shooting. The suspect makes a run for it. Cops riddle him with bullets. All caught live on TV. But should the cameras keep rolling when human life is lost?

Had enough of your bullying boss? Is he irritating, intimidating, at times insulting? Tonight, what to do about boardroom bullies and why their jobs are more secure than your own.

And name this baby. She's a bundle of joy but more than a year after birth her parents can't come up with a name. Tonight, send us your suggestions and meet the parents. Maybe they'll pick the name of your choosing.

360 continues.

(COMMERCIAL BREAK)

COOPER: Welcome back.

Tonight, police in California still have not released the name of a man who was shot to death following a high speed car chase. The fatal shooting of the man was covered live by four out of seven TV stations in Los Angeles. Should it have been, though? This has been one of the most popular stories all day on CNN.com. Rudi Bakhtiar has been looking into all the angles. Rudi?

RUDI BAKHTIAR, CNN.COM CORRESPONDENT: Anderson, this isn't the first time L.A. stations have broadcast public deaths on live television.

(BEGIN VIDEOTAPE)

UNIDENTIFIED MALE: Whoa, whoa, look at how close it was to that vehicle there. Oh, my goodness. Look at the high speeds. He's increasing his rate of speed.

BAKHTIAR (voice-over): For nearly 40 minutes, a suspected car thief led police on a wild, high speed chase on freeways and through the streets of Long Beach. With each passing second the pursuit grew more dangerous, and it was all broadcast live. After reaching speeds of 100 miles per hour, the chase came to a sudden and horrific end. With cameras rolling and viewers watching, the driver bolts from the car with a gun in his hand. He make as run for it, but is hit by police gunfire and tumbles to the ground. Police resume firing when the driver reaches for another gun in his pocket, killing him with, quote, "multiple shots from multiple agents." CNN decided against airing the final fusillade.

UNIDENTIFIED MALE: Go, at PCH. The suspect just got out of his vehicle. He's now running. Boy, looks like shots fired, it appears. Pull out. Pull out, Mike. Pull out.

BAKHTIAR: How much of this should have been broadcast? KABC, which aired the shooting said, "Obviously no one knew shots were going to be fired. The instant we did, we went to a wide shot." But "Washington Post" media reporter Howard Kurtz, also the host of CNN's "RELIABLE SOURCES" says L.A. stations have experience covering these types of situations.

HOWARD KURTZ, CNN'S "RELIABLE SOURCES": This is the worst kind of exploitation by the L.A. TV stations, which always promised to do better on these things but can't break their addiction.

BAKHTIAR: This isn't the first time death has been captured live on television.

UNIDENTIFIED MALE: He's now walking back toward the truck.

BAKHTIAR: Back in 1998, some L.A. television stations provided live coverage of a man committing suicide on a highway.

UNIDENTIFIED MALE: Oh, look at that, shots fired. Shots fired.

BAKHTIAR: And in 2004, viewers watched live as police shot a robbery suspect to death in Santa Monica.

So, what should be done? Some media analysts believe a five or 10 second delay could be the answer. They say a delay would prevent viewers, especially children, from being exposed to the kind of violence that unfolded yesterday.

(END VIDEOTAPE)

BAKHTIAR (on camera): Now, Anderson, while live television can sometimes be unpredictable, often what is predictable are the ratings results, and according to Nielson, yesterday KABC saw a significant jump in viewership during its broadcast of this car chase. They were up 63 percent from the same hour the day before.

COOPER: All right. That's what it is about for a lot of stations. Thanks very much, Rudi Bakhtiar. Appreciate it.

This is not the only police chase in the L.A. area to end in gunshots. Just three days ago, remember, we were out there. Only 12 miles away, at least 10 officers fired a barrage of bullets at a driver. He was unarmed. CNN's Peter Viles has more on the shooting and the investigation.

(BEGIN VIDEOTAPE)

PETER VILES, CNN CORRESPONDENT: In Compton, California, must-see TV, the video of sheriff's deputies pumping 120 rounds into a vehicle driven by an unarmed man.

DANNY BAKEWELL, BROTHERHOOD CRUSADE: This is not friendly fire. It's not contagious fire. It is absolutely reckless fire.

VILES: Residents are furious that deputies shot up their neighborhood.

TRINA MAYS, NEIGHBOR: They didn't care about nobody. You know, not even themselves. That's how the police got shot, because they standing from all angles, just shooting.

MOLLY BELL, COMPTON RESIDENT: When is the police department going to turn around and say it -- they wrong. They are just wrong.

VILES: We asked two police experts to analyze the tape of the shooting. Joe Domanick has studied police for nearly two decades, and is often critical of police tactics.

JOE DOMANICK, SENIOR FELLOW, USC: Well, that's about the most undisciplined, egregious shooting by police officers into a vehicle that I have ever seen. It's like -- it's like the shoot out at the O.K. Corral.

VILES: And Lewis Yablonsky writes textbooks on proper police procedures.

LEWIS YABLONSKY, CRIMINOLOGIST: In my opinion, the first shot was erroneous. It shouldn't have been done. Once that shot took place, there was a kind of group contagion.

VILES: Contagion, officers firing because something else fired first. The more shots fired, the more the officers come to believe someone is shooting at them.

DOMANICK: Once an officer opens up, the other officers are just going to react by shooting. They are not going to hold back and it's very easy to shoot off a great number of bullets.

VILES: We now know the driver was unarmed, but at the time of the shooting, the deputies believed he had a gun and had used it earlier that night.

SHERIFF LEE BACA, LOS ANGELES COUNTY: This is a dangerous neighborhood. There were earlier shots fired -- why we were called to the scene to begin with was shots fired that were to believed to have been fired from his vehicle. So, the conditions that led to the state of mind the deputies had were clearly that they were in danger with an armed man.

VILES: And the tape doesn't show everything. You can't see it from this angle, but the sheriff's office now says the shooting started because three deputies behind the vehicle feared the driver was backing up, coming right at them.

Another thing you can't see, two deputies on the street fell down. One hit by friendly fire, leading other deputies to believe, wrongly, that they had been shot by the driver. Domanick looks at the tape and sees terrible police work.

DOMANICK: I see a number of officers from all different angles firing into the slow moving vehicle where no gun has been displayed, no shots have been fired. I see no leadership. I see utter chaos.

VILES: Both experts say the first shot was the biggest mistake.

The first shot is the most unjustifiable shot, because they have him boxed in. And at that point they really should have taken the time to not shoot, and order him -- I'm sure they had a loud speaker there -- order him out of the vehicle, with his hands in plain sight.

VILES: They were also surprised the wildness of the shots. Of 120 fired, only four hit the driver.

DOMANICK: I don't know how they could shoot 120 rounds and only hit him four times at that short -- at that short distance. I simply do not understand it.

VILES: The sheriff's department is still investigating the shooting and Baca's pledging there will be no whitewash.

BACA: We're not here to sugarcoat anything. We're here to tell it exactly like it is, the good, the bad, and the ugly.

VILES: Peter Viles for CNN, Los Angeles.

(END VIDEOTAPE)

COOPER: Well, coming up next on 360, bad bosses, irritating, downright insulting -- does that describe the person in the corner office where you work? Get some tips on how to deal with the bullying boss.

Also tonight, remember the nameless baby? Her parents, well, they just can't come up with a name. She is 18 months old already. They just call her baby or sometimes boo-boo or ba-ba. Emailed some name suggestions -- you are going to hear her mom and dad's feedback. We'll talk to them. Is this little girl any closer to having a name? Find out, ahead.

(COMMERCIAL BREAK)

COOPER: Lately we have been hear plenty of bad boss accusations against U.N. ambassador nominee John Bolton, some of them rather ugly. One critic even called him a, quote, "quintessential kiss-up, kick- down sort of guy." Not nice.

Now, we're not saying those claims are legitimate at all, but it got us thinking, how do bad bosses do so much harm and get away with it? And how can you deal with them? CNN's Valerie Morris takes a look.

(BEGIN VIDEOTAPE)

VALERIE MORRIS, CNN CORRESPONDENT (voice-over): What do these characters have in common?

Katharine Parker.

SIGOURNEY WEAVER, ACTRESS: I'll need help bathing and changing.

MORRIS: Gordon Gecko.

MICHAEL DOUGLAS, ACTOR: Greed, for lack of a better word, is good.

MORRIS: Bill Lumbergh.

GARY COLE, ACTOR: We have sort of a problem here.

MORRIS: And Ebenezer Scrooge.

UNIDENTIFIED MALE: Let me hear another sound from you, and you will keep Christmas by losing your situation.

MORRIS: That's right, they are famous for being bad bosses, irritating, insensitive insulting and downright intimidating.

Experts say they are not just bad, they are bullies. Fortunately, they are purely fictitious.

Unfortunately, as most people who have ever worked in an office environment can tell you, there are plenty more like them out here in the real world.

GARY NAMIE, WORKPLACE BULLYING & TRAUMA INSTITUTE: The only estimate we have right now is that one in six workers directly experienced bullying to the extent it disrupts their health, their lives, their jobs and careers.

MORRIS: Stop just about anybody on the street; they will tell you a tale about a truly bad boss.

UNIDENTIFIED FEMALE: They sabotage my efforts.

UNIDENTIFIED MALE: He got drunk. He came down and started berating me and criticizing my work.

UNIDENTIFIED FEMALE: She would just scream, come in the office screaming, yelling.

MORRIS: Even the rich and famous have been raked over the coals by those who say they behave like bullies. Remember Leona Helmsley? Her nickname was the Queen of Mean. Need we say more?

Testimony at Martha Stewart's trial seemed to show the domestic diva had quite a temper.

And Donald Trump has made more than a name for himself by playing mean, smirking while sending weeping apprentice wannabes on their way, in his latest TV venture.

DONALD TRUMP, HOST, APPRENTICE: You're fired.

MORRIS: Then, there's John Bolton. The U.N. ambassador nominee's confirmation hearings were put off when an aide worker accused him of chasing her down a Moscow hotel hallway, yelling and tossing things at her.

Those who study boardroom bullies say they often share some characteristics.

NAMIE: Bullies are narcissistic. They have an inflamed sense of themselves. Some are downright anti-social and could be certified as such. And a rare, rare bird is psychopathic.

MORRIS: What's worse, they often get away with it because they are as adept at sucking up as they are at keeping their targets down.

NAMIE: When you go to the top dog, they say, but this person has been a great financial performer. He's enhanced our bottom line. He's responsible for a tremendous amount of sales.

MORRIS: But they can also cost the company big time. According to a survey by human resources consultants Delta Road, 67 percent of workers say their companies don't deserve their loyalty, in large part because of bad bosses. And when they give up and go elsewhere, it costs an average of $36,000 to replace each one of them.

What's worse, experts say once some bad bosses get a taste for bullying, for the most part there is no going back.

DAVID SIROTA, SIROTA CONSULTING: It's not true that people don't change, but there's certain personalities which are extremely difficult to change.

(END VIDEOTAPE)

MORRIS: Anderson, there are really two types of bad bosses. There's the tyrant. The tyrant boss kind of attacks everybody all of the time and at the same time. And then there's the bully boss. The bully boss will usually pick one or two people and focus on them. Now, he or she may eventually get to everybody on the staff, but the bully boss takes it one at a time, focusing oftentimes on the person that the rest of the staff would think is the least likely person to be bullied, because then the bully boss is sending a message to everybody else.

COOPER: What can an employee do if the boss, you know, is unlikely to change?

MORRIS: Well, first of all, their characteristics are unlikely to change. You can just manage the way that they are. So the one thing that a person needs to do first of all is understand that it isn't you, it isn't the individual employee, it's just the bully boss. And once you realize that, then you need to take some steps. You need to take some action. It may make you feel a little nervous to be going up against the boss, but you need to get your thoughts together, and then take action. Go to the boss' superior -- not to his or her immediate superior. That may in fact be the person who hired him. But go to someone who is overhead.

Also, give yourself a mental break. Give yourself a holiday, because you are under such mental stress from this sort of thing, you need to back away from it and kind of regroup so that you can see what legal recourse you might have and exactly what you want to do.

COOPER: All right, good advice. Valerie Morris, thanks very much.

Want to find out what's coming up at the top of the hour on Paula Zahn. Hey, Paula.

PAULA ZAHN, HOST, "PAULA ZAHN NOW": Hey, Anderson. We're both back in New York. Surprise!

Just how far will some Army recruiters go to sign up new soldiers? How about teaching would-be recruits how to actually cheat on drug tests? Or helping them get bogus high school diplomas? That's exactly what one teenager found. He'll tell his story tonight. He'll also tell us about his shocking investigation that led to the discovery of all this. And also tonight, Anderson, we'll be profiling Mark Burnett -- you know, that guy behind the "Survivor" and "The Apprentice." What people might be surprised by is his own survival story. I'm not going to give you any clues at all.

COOPER: All right, I'll wait for it. Twelve minutes. Thanks very much, Paula.

ZAHN: Thank you.

COOPER: Coming up next on 360, the nameless baby. Why is she still nameless? She is one-and-a-half, she's 18 months old. We'll talk to her parents.

(COMMERCIAL BREAK)

COOPER: In a moment, we're going to talk to the parents of that nameless baby, try to find out why they haven't given this baby a name after 18 months of life. Erica Hill, though, from HEADLINE NEWS, joins us with the latest at about nine till the hour.

HILL: Hey, Anderson.

Life in Iraq, deteriorating, both physically and socially, that's according to a new U.N./Iraqi report which finds almost a quarter of Iraqi children are suffering from chronic malnutrition. Unemployment is high, and young Iraqis today are more illiterate than proceeding generations. Those conditions, though, are being blamed on Saddam Hussein's regime. Officials say there has been improvement since Saddam's fall.

Santa Ana, California, where a jury is now deliberating the fate of Alejandra Avila, the man convicted of killing 5-year-old Samantha Runnion. He could get the death penalty. Last month, the jury found Avila guilty of the kidnapping, sexual assault, and murder of Runnion, in July of 2002.

In South Africa, Comedy Central star Dave Chappelle has checked himself into a mental health facility, according to the magazine "Entertainment Weekly." Comedy Central, however, says it still doesn't know where Chappelle is. The network announced last week, production on the third season of "Chappelle's Show" has been halted.

And look at this, a broken canvas awning. It came in handy because it helped the save the life of a 69-year-old woman. She fell nine stories from her condo in Ft. Lauderdale, Florida. Officials say she was cleaning her balcony and she got a little dizzy and toppled over. Rescuers say she was alert when they arrived. She complained of only a shoulder injury at time, and is apparently doing all right.

COOPER: Wow.

HILL: Not bad.

COOPER: Nice to hear a little good news there, I guess.

HILL: It is.

COOPER: Erica Hill, thanks very much. See you again in about 30 minutes.

A couple of days ago we told you about a couple who were having a hard time naming their baby -- a really hard time. We're talking like, 18 months hard time. A year-and-a-half ago, their little girl entered the world. She has everything a toddler could want and need, except one thing -- a name. In just a moment we're going to talk to the mom and dad, even help them with some suggestions because you've been e-mailing us for the last couple days. First we hear from Terry Gonzalez of our affiliate, KGUN.

(BEGIN VIDEO CLIP)v

TERRY GONZALEZ, KGUN 9 NEWS: When Andrew Heatley (ph) and Mary Lane had their second child, a baby girl, they left the hospital without giving her a name.

MARY LANE, MOTHER OF NAMELESS: We decided to wait and see her and see if she had her own personality and see what went with her. So we decided to wait.

GONZALEZ: And wait they did. On her first birthday, her cake read happy birthday baby. At the doctor's office, she is known as "baby girl Lane." Today, at one-and-a-half, she is still nameless.

LANE: There's no name out there that's her, because she is so...

UNIDENTIFIED MALE (FATHER): Yeah, it would have been easier to name her when we didn't know her.

GONZALEZ: Older sister Mia has a name but younger sister goes by baby.

LANE: We started calling her the baby, the babe, then it turned into the bobes and then we call her boby.

GONZALEZ: Andrew and Mary did have some possibilities, but they say there's just no name that really seems to fit.

Now, I can empathize with Mary and Andrew to some extent. At seven months pregnant, my husband and I just cannot decide what to name our baby girl. But I can't imagine being in their situation -- a year-and-a-half from now?

Mom and dad know some people think they are crazy for not naming their baby yet. They have taken their share of criticism and Mary says some people are downright rude about it. Others are just impatient.

LANE: My mom is like, she used to call me -- she calls me every day and asks me, have you named the baby yet? And I'm just like, no, I'll do it tomorrow.

GONZALEZ: Since little boby has no legal name she has no birth certificate, no Social Security number and she can't be claimed as a tax deduction. Mary has collected books and even dolls that illustrate her plight. They say they will pick a name sometime soon. Maybe.

Terry Gonzalez, KGUN 9 News.

(END VIDEOTAPE)

COOPER: Well, we wanted to try to help name the nameless baby -- asked you to e-mail us some suggestions. 360 next, the feedback from the baby's parents, and find out if they're inspired by any of the names y'all have suggested.

(COMMERCIAL BREAK)

COOPER: Well, before the break we introduced you to a couple dealing with some serious indecision. They still haven't found the right name for their baby girl, even though she was born more than a year-and-a-half ago.

Frankly, we can't understand why it is taking so long, so we invited Mary Lane and Andrew Heatley (ph) on to the show to tell us more about it. They joined me earlier from Tucson, Arizona.

(BEGIN VIDEOTAPE)

COOPER: We asked our viewers to help us out, and here are some of the more popular discussion suggestions. Just going to read them to you and throw them out, see what you guys think about them.

Angel was one of them.

LANE: No.

COOPER: Precious.

UNIDENTIFIED MALE: No.

LANE: No.

COOPER: Olivia.

LANE: I like Olivia but it's getting very trendy.

COOPER: Too trendy. All right, Sara.

LANE: Sara's...nice.

UNIDENTIFIED MALE: I don't like Sara.

COOPER: Patience.

LANE: No.

UNIDENTIFIED MALE: No.

COOPER: All right. Maybe they are just too conventional for you. They also -- we got a lot -- we got hundreds of e-mails on this so far. Here's some of the less conventional ones.

Nona or Noname. Like, no name.

LANE: Yes, that's what my parents call her.

COOPER: OK. So -- but, that's not a feasible one for you?

UNIDENTIFIED MALE: No.

COOPER: All right.

LANE: No.

COOPER: Tucson, in honor of your hometown.

LANE: No.

COOPER: Yeah, no.

COOPER: A lot of Pennies, like Penny Lane, a lot of Beatles fans out there.

LANE: Yeah, we thought about that.

UNIDENTIFIED MALE: I like that.

COOPER: OK, Delah, like the delay in making this decision. Or, Anamica, which is apparently Hindi for no name. LANE: That's nice, because I liked Mica before.

COOPER: All right, so that's a possibility, Anamica. We'll put that on the list.

LANE: That's a good one.

COOPER: Kore, which is, we're told it's Greek for no name.

LANE: Oh, that's nice. He's part Greek.

COOPER: Well, you know, the movie "Dirty Dancing" there is character who's name is Baby.

LANE: Yeah, I like it.

UNIDENTIFIED MALE: We've thought about that.

COOPER: "Nobody puts Baby in the corner."

UNIDENTIFIED MALE: I like it.

COOPER: You like Baby?

UNIDENTIFIED MALE: Yes, sure.

LANE: Baby is cute.

COOPER: Well, I hope you decide soon, for Baby's sake or the baby or booby, or -- I'm not even sure what I should call her. Mary and Andrew, thanks for being with us.

LANE: Thank you.

UNIDENTIFIED MALE: Thank you.

(END VIDEOTAPE)

COOPER: And it is true -- nobody puts Baby in the corner.

I'm Anderson Cooper. Thanks very much for watching 360. Tonight, CNN's prime time coverage continues right now, with Paula Zahn.

END

TO ORDER A VIDEO OF THIS TRANSCRIPT, PLEASE CALL 800-CNN-NEWS OR USE OUR SECURE ONLINE ORDER FORM LOCATED AT www.fdch.com