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First Move with Julia Chatterley

In The U.S., A Further 6.6 Million Workers File For Unemployment In Just One Week; Governments Consider Surveillance Apps To Track The Virus; Cat a distance, Advice On Meditation From Dr. Deepak Chopra. Aired 9-10a ET

Aired April 02, 2020 - 09:00   ET

THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.

[09:00:34]

JULIA CHATTERLEY, CNN BUSINESS ANCHOR, FIRST MOVE: Live from New York. I'm Julia Chatterley. This is FIRST MOVE and here's your need to know.

More jobs lost in the U.S. A further 6.6 million workers file for unemployment in just one week.

Tracking the virus. Governments consider surveillance apps.

And connecting at a distance. We'll get advice on meditation from Dr. Deepak Chopra.

It's Thursday, let's make a move.

Welcome once again to FIRST MOVE wherever you are in the world. I do hope you're staying safe.

Our FIRST MOVE though this morning takes us to the ongoing economic fallout from the measures to suppress the coronavirus outbreak.

In just the past hour, we learned that an additional 6.6 million people filed for first time unemployment benefits in the United States last week,

worse than even the most dire forecast. That adds to the 3.3 million claims we saw in the previous week.

This suggests that some 10 million Americans have lost their jobs since the stay-at-home orders began in the United States last month, the likelihood

is that it will continue to get worse.

Bank of America, just the latest one that tens of millions of jobs could be lost this month with the unemployment rate rising into double digits.

Let me give you a look at what we're seeing in terms of reaction here. Stock futures are losing some of their earlier gains. I think recognition

of the scale of the economic cost here continues to set in.

What's critical now, of course, is supporting workers in the short term, getting the health crisis under control, and then establishing a handle on

just how long the shutdown will go on.

These factors, of course, remain the big unknowns at this moment. The number of people losing their jobs, meanwhile, is accelerating everywhere.

Spain, just one of those reporting a record jump in those signing up for benefits. We'll get you more analysis on what we're seeing across Europe

shortly.

But I think we should get to the drivers and a closer look at those unemployment claims. Richard Quest joins us now. Richard, we just did the

sums, ten million people in the space of two weeks and like you and I were discussing this time last week, this is deliberate. This is what we are

doing in order to suppress the health crisis.

And at this stage, the benefits, the support network for these workers that have now lost their jobs has not kicked in yet.

RICHARD QUEST, CNN BUSINESS ANCHOR, EDITOR-AT-LARGE: There are so many undercurrents here, and there are so many aspects.

Firstly, you're quite right. We knew the number was going to be horrible, but that still doesn't take away the awfulness of seeing it. We know the

reason why. This is companies shedding the workforce to transfer the costs onto the stent and through the various loans. But the unknown of course, is

how this will all pan out.

In a relatively short period, Julia, we're only talking about maybe five to eight weeks' time when things start going again, and we don't know how that

will be.

I read that Bank of America report, now looking at an unemployment rate of some 15 percent. Now, the core issue, in many ways, I think is not so much

how many have been laid off now, but how many won't be reemployed in the future and that's the number that the market is going to start focusing on

once it has got over the shock, which it is, it's an absolute shock of seeing the numbers as they come in.

CHATTERLEY: It's such a great point, and we keep reiterating around 80 to 85 percent of the employment in this country is from small and medium-sized

businesses.

A lot of these businesses just have a few workers, are they going to survive, waiting for the money to come, the loans even if that money is

forgiven in the form of a grant. How many businesses do we lose between now and coming out of this in some form? To your point, a lot of people's

wealth is being decimated at this stage. We're a spending economy. What kind of recovery are we are we looking at here?

[09:05:09]

QUEST: There's two aspects. And I think we can get some help by looking at the United Kingdom, which has a full throttle income support plan in place

up to 80 percent as you know.

Now, the latest numbers in the U.K. suggest that nearly half the workforce, half the entire country's workforce could end up on the government's

payroll during this crisis.

If you then work that backwards into the United States, you start to understand how these private sector numbers of 3.3 million, then six

million and let's say -- and remember, this is just the northeast and maybe the West Coast and a bit of the Midwest, but let's wait until all of those

states that are only now introducing stay-at-home policies.

I suspect you're looking at several more weeks of similar sorts of numbers leading up to an employment rate of 12 to 15 percent. How many then --

Boeing is a good example. Boeing is a good example of the future direction.

The CEO this morning, Julia, announcing a voluntary layoff scheme, because they don't know what workforce will be needed in the future.

CHATTERLEY: Yes, and the critical difference between talking about the U.K. and the United States of course, is healthcare. And the National

Health Service in the U.K. and the problem that creates in this country for those that are in a health crisis, don't have support.

Richard Quest. Thank you so much for that. Now, as Richard was mentioning over in Europe, the numbers might be different but the story exactly the

same.

Spain has just seen its highest of a monthly increase in unemployment while U.K. media reports as Richard was saying there say British Airways could

suspend 80 percent of its staff. Anna Stewart is here with more.

Anna, you can pick off where Richard left off there. Talk to me about what we're seeing in Spain, what we're seeing in the U.K. and the support

structure that's in place in these countries.

ANNA STEWART, CNN REPORTER: A very steep rise in unemployment this side of the Atlantic as well, just to take you through some of these numbers. You

mentioned Spain, that the steepest rise in unemployment for a month ever on record, take it to over three and a half million people without jobs.

France -- more numbers out of France, four million French workers now on partial unemployment benefits. And in the U.K., the British Chambers of

Commerce have told us that they think nearly half of the businesses they've spoken to, could furlough 50 percent of their workers in the next week.

British Airways, you mentioned, they could be one of those businesses. Media reports suggest they are about to lay off temporarily 36,000 of their

workers, 80 percent of their staff.

And you mentioned, what is the backup plan here? Well, it's different for every country, very nuanced responses in Europe, but of course for the

U.K., for France, for Denmark and Sweden, the state is backing the vast majority of wages up to 80 percent for some of those countries.

So those type of workers will at least have a job when restrictions are lifted.

CHATTERLEY: So what's going to be key for the recovery and the differences of what we're trying to understand whether it's the United States and as I

mentioned, the bump up in unemployment benefits here, the lack of healthcare infrastructure for many of these people that have lost their

jobs versus at least what we see in other countries.

And in Europe, whether at least is and has been introduced now. Unemployment benefits, significant unemployment benefits, of course and

some better, more formalized system of blanket healthcare coverage.

STEWART: And for some countries, you have to worry about what happens when restrictions are lifted, and how quickly businesses can get back up and

running, those countries that are not subsidizing wages.

Not all businesses will want to take on more loans no matter how good the criteria are, and so that is the big difference. We'll start to see in the

coming months as those that are unemployed long term, as opposed to those who are unemployed temporarily, those who have been furloughed.

Of course, that will be a huge cost for economies going forwards for many, many years to come in terms of high taxation and so on, state borrowing

across the world is insanely high -- Julia.

CHATTERLEY: Yes. And that's such a great point for future generations, perhaps sooner rather than later, too. The cost will be borne. Anna

Stewart, great job. Thank you for that.

Now, as Anna was saying thereto, the U.K. government under heavy fire this morning also for failing to ramp up mass testing weeks after the World

Health Organization's called to test, test, test.

The United Arab Emirates took that advice and has now one of the highest testing rates in the world. Its operation even includes a drive-thru

facility, something that was pinpointed, I think, in South Korea, too, but for the UAE, Sam Kiley reports.

[09:10:09]

(BEGIN VIDEOTAPE)

SAM KILEY, CNN SENIOR INTERNATIONAL CORRESPONDENT (voice over): The United Arab Emirates now sees itself as a world leader in fighting the coronavirus

through testing, recently bringing drive-thru testing for the virus to the Emirati capital.

KILEY (on camera): There's no question that here in the United Arab Emirates because they are ruled by monarchies, they are not subjected to

the trials and tribulations of democratic rulers, they also have a high level of surveillance of the population.

Both of those things mean that they can impose pretty draconian responses to problems. When it comes to the coronavirus, they though, have been very

far ahead of the curve than other Western nations.

KILEY (voice over): The UAE closed schools and colleges before the epidemics in China and nearby Iran spread into a global pandemic and before

long, the Emirates were in a near total lockdown.

Now, with just over 600 known infections and under 10 deaths, authorities here say that they're testing on a relative scale that eclipses Western

powers.

(BEGIN VIDEO CLIP)

DR. GARETH GOODIER, GROUP CHIEF EXECUTIVE, SEHA: So the idea is to identify the positives, do the contact tracing, test all the contacts,

screen populations if need be to identify all the positives and isolate them to stop the spread of infection.

(END VIDEO CLIP)

KILEY (voice over): The more tests done, the easier it is to isolate those who are infected and break the pandemic's chain. It's a simple process

that's been rolled out across every one of the Emirates. It's free to vulnerable patients and those showing symptoms.

In the U.S., the U.K. and most other nations, tests are limited to those likely to be infected. Here, everyone is encouraged to get screened. It

costs about $70.00.

(BEGIN VIDEO CLIP)

KILEY (on camera): Good morning.

UNIDENTIFIED FEMALE: How are you?

KILEY: I'm scared.

UNIDENTIFIED FEMALE: No need, sir. It's going to be very fine. I am going to take your temperature.

KILEY: Are you going to shoot me?

UNIDENTIFIED FEMALE: No, no, I'm just taking -- yes, it's very normal only, 36.6 only.

(END VIDEO CLIP)

KILEY (voice over): And then it gets uncomfortable.

(BEGIN VIDEO CLIP)

UNIDENTIFIED FEMALE: So, don't worry, everything is okay. Just -- I want you to relax. Try to make your head up. Everything is good. Just close your

eyes, do not feel what I --

UNIDENTIFIED FEMALE: Just relax and do it like this. Just close your eyes. Nothing is weird. Okay.

KILEY: It sounds appalling now.

UNIDENTIFIED FEMALE: Close your eyes. Okay. Relax. I finish. I finish. I finish. Very good. Very good. Very good. Whenever it is coughing that means

we are right. Take this.

KILEY: Oh. Thank you.

(END VIDEO CLIP)

KILEY (voice over): Results are out in 24 hours.

(BEGIN VIDEO CLIP)

DR. AYSHA AL-DHAHERI, HEAD OF HEALTH PROMOTION, ABU DHABI DEPARTMENT OF HEALTH: The accuracy of the test is very important because it will early

detect the cases and provide the proper care and also allow the system the healthcare system to trace the cases and contain the spread of the disease.

(END VIDEO CLIP)

KILEY (voice over): That might work in the Emirates, but as the World Health Organization has said, testing on an even greater scale, is a global

imperative. Sam Kiley, CNN, Abu Dhabi.

(END VIDEOTAPE)

CHATTERLEY: Sam Kiley reporting there. Now, testing, maybe one key to containment, virus case tracking is another. Singapore has won praise from

the World Health Organization for its approach, which involves aggressive contact tracing via phone.

So you basically download an app that warns you if a contact texts positive and then you get a notification on your phone. Countries from Israel to

South Korea have rolled out similar tools, but Europe has not yet done so.

Hadas Gold joins me. Not yet done so, Hadas, but they're looking at it now. Talk us through who is investigating and potentially using this already.

HADAS GOLD, CNN BUSINESS REPORTER: Julia, so the N.H.S. in the United Kingdom, as well as authorities across Europe, especially in Germany are

looking into developing these apps.

Now, let me first walk you through actually how these work on the technical aspects. So what happens is you download this app and then what it does is

every time you're in contact with another device that also has the app download, the two do sort of a Bluetooth handshake.

Now, they don't really exchange any data, but they note that they've been in touch with one another. Then if you test positive for coronavirus, you

would go into the app, you would mark it as such, and some of the apps would have two factor authentication where a doctor or nurse would also

have to say, yes, this person has tested positive.

Then your app would alert any of the other devices that had done a Bluetooth handshake with your phone saying, hey, you've been in contact for

enough time for that period of time that's determined that you should be aware that you might have been exposed to coronavirus, therefore, you

should self-isolate. You should get a test or just take any sort of action.

Now, this is really important because the way contact tracing is done without this is they just ask you, they say, hey, where have you been? Who

have you been in contact with?

But think about it, if you've been on a bus for 30 minutes, you've been potentially sitting next to somebody for 30 minutes, and you may have

exposed them, but you don't know who they are.

Through this way, if everybody was to download this app, then everybody would be able to be alerted that if they had been in touch with somebody

who had coronavirus.

[09:15:24]

GOLD: But unlike in other countries that don't have a strict data protection rules, as in the United Kingdom, or in Europe, this would have

to be on an opt-in basis, and experts that I spoke to said they need at least 50 percent of the population to download this app in order for it to

be effective.

Now, this has not rolled out yet, but in Germany, they've said -- Angela Merkel said she is supportive of this type of app. U.K. is looking at it

and it's unlikely this would be really rolled up before any sort of lockdown maybe is necessarily lifted, because the idea is that you'd be in

touch with other people and that would help in the contact tracing.

But as you said, we've seen the success of this in places like Singapore and so now researchers really want to use the technology that we all have

in our hands already to make this contact tracing even easier because it is such an essential part of getting our hands over this virus.

Sorry, not our hands, we don't want to touch the virus, but getting ourselves in better control of controlling this virus -- Julia.

CHATTERLEY: Only with gloves on. Let's say that. And quite frankly, get rid of the privacy laws. In this case, we need to have these up and running

as soon as possible.

Hadas, thank you for that. All right, we're going to take a break here on First Move. But coming up, keeping those shelves stacked.

The CEO of snack giant, Mondelez talks to us about protecting food supply.

Plus suffering from stress? You are not alone. Having a little deep thinking may make some difference. Dr. Deepak Chopra is on the show. Stay

with us. We're back after this.

(COMMERCIAL BREAK)

CHATTERLEY: Welcome back to FIRST MOVE where we're accounting down to the market open this morning, looking pretty flat at this stage following

today's unimaginable, I think, rise in the U.S. unemployment claims.

Investors were bracing themselves all week for today's numbers and it was worse than even the most pessimistic forecasts.

[09:20:03]

CHATTERLEY: A further 6.6 million people filed for jobless benefits last week, doubling last week's rates. As I've said so many times before, you

know, Congress needs to go bigger, much bigger in support of the economy, helping low to middle income families as well as individual states.

On the front lines of fighting this crisis, Chief Economist at Moody's Analytics, Mark Zandi joins us now. Mark, your estimate coming into this

was four and a half million, what do you make of the 6.6 million number?

MARK ZANDI, CHIEF ECONOMIST, MOODY'S ANALYTICS: Right. Very disconcerting, Julia. Much higher than I expected. And even more disconcerting, the

largest increases were in states like Pennsylvania, where I live; in Ohio and Massachusetts. Those were states that announced stay-at-home orders and

furloughs earlier than other states.

So that may suggest that we have a lot more UI claims coming in the weeks ahead.

CHATTERLEY: We had 3.3 last week, we've got another 6.6. We're talking 10 million people filing in the space of two weeks. How much worse does this

get, Mark, because we've got certain people saying that the peak is going to be 15 million -- or sorry, 15 percent unemployment.

The St. Louis Fed President said to me on this show, we could see 30 percent even with the stimulus, how do we gauge this at this moment?

ZANDI: Well, you know, I think the best way is to look at where the shutdowns are, how pervasive they are, I mean, how many folks even in areas

of the country which are shut down, how many folks can work, how many folks can't work.

So for example, me, you know, I live in a county in Pennsylvania in Chester County that's on lockdown. We've been on lockdown now for almost three

weeks. But of course, I'm working. Vanguard is the big mutual fund house. They're located here. They're working.

So I think we need to account for those things, and if you do that kind of arithmetic, and admittedly a lot of assumptions go into the arithmetic, I

think we're looking at least at 15 -- now, 15 to 20 million in total layoffs.

Unemployment will certainly get into the double digits. Hopefully, you know, we get into May, particularly June and July, and we get on somewhat

on the other side of it, much like the Chinese and the Taiwanese and the South Koreans did and businesses start to reopen and we get some job growth

and unemployment come in.

But we've got a lot of pain and suffering between now and then, I'm afraid.

CHATTERLEY: What about for small and medium-sized enterprises, particularly those on the smallest side that the message that we've been

getting on this show is that every day simply counts, and even if it's a loan that converts to a grant, if they retain their workers, for many in

this period, they will go out of business. What's your sense of that?

ZANDI: Yes, no, that's where the real problem is. We got a sense of that yesterday, ADP, the payroll processor, released some data and it showed for

the month of March, the job losses were quite modest because that was done earlier in the month before the virus really did a lot of damage.

But you could see the hit to small businesses, small businesses, with fewer than 50 employees almost 100,000 job declined in the month of March, you

know, well, before any of this happened. The big companies, they actually added to jobs during the month.

So that gives you a real sense of who is getting hit here the hardest is the small companies. It is intuitive, obviously, right? I mean, they don't

have a lot of cash, they don't have a lot of credit, and as you point out, if they don't get cash and credit very soon, within the next few weeks,

they're going to be out of business. Business failures are going to rise.

And that will go to not only the severity and length of this downturn, but it will also go to perhaps even as importantly, what the recovery will look

like. Because if we have a lot of business failure, it's going to really be hard to get the economy going again once the virus does pass.

So it's critical and I heard you say this, I agree with you. It's critical that lawmakers, Congress and the administration continue to work to provide

more support to those smaller companies who just won't survive otherwise.

CHATTERLEY: The likelihood is if more money is required to small and medium-sized enterprises, they'll get it. But what about for individuals

here? I mean, the unemployment expansion is four months now and obviously a rise on a weekly basis -- one cash payment. How should those be adjusted if

Congress can come together and come up with more money?

ZANDI: Yes, I think they are going to need -- Congress and the administration would have to cut more checks because, you know, one check

isn't going to get most people anybody very far.

I mean, just to give you a sense of it, an individual making less than $75,000.00 a year would get a check of $1,200.00. The average rental

payment across the country is $850.00. So just consider utilities, food, you know, anything else, and you blow through that pretty fast.

And so I think the next -- trying to support the next round of fiscal rescue coming from Congress and the administration has to be more open

ended.

It can't be okay, one check and we're done. Here's a check. Here's another check, and if the shutdowns continue, you will get more checks.

[09:25:10]

ZANDI: We the government has your back if this continues on, because if lawmakers don't do that, people are just going to -- they are just going to

start to panic here and the problems are going to get even worse.

CHATTERLEY: People are already panicking, quite frankly, given the underlying issue here it is a health crisis, too. How long does it take

before we get back to where we started? And I appreciate one of the big questions, though is the health crisis and being in control of that, but

Mark, how persistent will the weakness that we're seeing be given that people are burning savings if they have them, their stock market wealth has

been pummeled here. How long does it take?

ZANDI: Yes, Julia, unfortunately, this isn't going to be an easy road. I mean, obviously the next few months are going to be incredibly difficult,

the next year really tough.

But getting back to where we were, I think that years down the road even under the best of circumstances and obviously, as you say, a lot does

depend on, you know, the trajectory of the virus, what kind of medical solutions, vaccines, you know, when are they coming? You know, how good are

they? And how much damage is done now, in this really tough economy? How many business failures will there be?

And here's the other thing, you know, when the economy and financial system are under such extreme pressure, it's not hard to imagine that other things

are going to go wrong, you know, the things are going to break.

So, you know, this is going to be a tough road. You know, I think we need to really think about this as a long term process, not something that we're

going to come back from very quickly.

CHATTERLEY: Yes, and unfortunately, not being shy about spending more money to support people. Mark Zandi, great to have you with us. From

Moody's Analytics.

ZANDI: Sure.

CHATTERLEY: Thank you. The market open is next. Stay with us.

(COMMERCIAL BREAK)

[09:30:01]

CHATTERLEY: Welcome back to FIRST MOVE and the opening bell this Thursday. We have stocks seeing a lower open this morning, losing all of their

premarket gains after those incredibly grim jobless claims numbers.

Before the bell today, as we've discussed already on the show, the U.S. reported that 6.6 million people filed for jobless benefits last week. That

is the highest number on record by far and as you just heard from Mark Zandi, we should be seeing weeks of sharply higher claims as more and more

people get access to this system and of course lose their jobs as the lockdown across the country continues.

What else are we watching today? Very briefly, a quick check on oil rallying today quite significantly on hopes that Saudi Arabia and Russia

will reach a truce and cut oil production.

We also see oil stocks up sharply premarket on the news, so we'll track their progress in the session today. Two airlines will also be in focus.

Reports say Southwest Airlines will join American Airlines in applying for billions of dollars in emergency Federal aid in advance of Friday's

deadline and in a major cost cutting move, Boeing has set off a voluntary buyout to its entire workforce of more than 150,000 people.

Christine Romans joins us now. Christine, these numbers are just staggering. I'm tripping over the words as I'm bringing them to our

viewers.

The key concern for me beyond the astonishing number of people that in the last two weeks have filed for unemployment benefits is actually how

widespread in terms of sectors we're seeing these losses come from.

CHRISTINE ROMANS, CNN BUSINESS CHIEF BUSINESS CORRESPONDENT: I think that's a really good point. You know, we're running out of metaphors to

describe just how unprecedented this is that we're seeing in the American job market and where last week, we had 3.3 million layoffs and furloughs

mostly concentrated in hotels and in hospitality.

This week, we see that there are six more -- more than six million new layoffs and furloughs in all kinds of industry, including healthcare, and

warehousing and in transportation.

So you've seen it just seep into every corner of the American economy. When you stop the economy, you send people to the unemployment offices to get

paid.

CHATTERLEY: You know, and the thing that you and I have been discussing throughout the morning is, one, the lack of healthcare benefits now that

many of these individuals potentially didn't have in the first place, but certainly for those that do now don't and they have to start worrying about

that. In addition to the fact that we're in this financial vacuum where support is coming, but they simply don't have it yet.

ROMANS: The fact that you have, you know, a paycheck crisis and a healthcare crisis at the same time completely tied together is really

unique and scary, quite frankly here. And it reveals when just seven weeks ago, we were, you know, at record highs in 401(k) balances and record highs

in the stock market.

It does reveal that there are weaknesses in the American system for protecting workers, right? That you have so many essential frontline

workers that lacked appropriate paid sick leave. That's something that still hasn't been completely fixed.

It's been fixed in some of the stimulus bills, at least for this episode, but you still don't have guaranteed Federal paid sick leave in this

country, and you just see how vulnerable the frontline workers are right now, the people we need to help fix this problem. It's just -- it's just

mind blowing.

CHATTERLEY: Yes, you're right. It's revealing something incredibly vulnerable about the underlying structure and support network in this

country and it's happened in record speed.

Christine Romans, thank you so much for that.

Our next guest employs around 10,000 people in the United States alone. His company Mondelez International, has recently raised pay for frontline

workers and is hiring another thousand amid surging demand.

As one of the world's largest snack makers, it's playing a critical role, too in safeguarding food supply.

Joining us now via Skype is the CEO and Chairman of Mondelez. Dirk Van de Put. Sir, fantastic to have you with us. I mentioned that you're actually

one of the largest food companies in the nation. Talk to me about the measures that you're taking to protect your workers, but also ensure the

security of food supply.

DIRK VAN DE PUT, CEO AND CHAIRMAN, MONDELEZ INTERNATIONAL (via Skype): Yes. Well, thank you. Good morning, Julia. Thanks for having me. The safety

of our workers is our objective number one, obviously in this situation, because as you said, we are critical to keep food supply going and so we

are implementing social distancing very rigorously because we want to make sure that the workers feels safe coming to work on a day-to-day basis.

So, we do social distancing. We help them to monitor their own health before they come to work. We interview, they have an app they can use.

In the plants, we make sure that they are separated in small groups and that they don't circulate in the whole plant. If we have somebody to be --

we --

CHATTERLEY: Oh, unfortunately, we've lost the CEO of Mondelez, there. We will try and get him back for you.

It's interesting what he was saying there about the conversations that they're having before they come into work, and app use as well, just to

check on workers' health.

We will try and get him back and continue that conversation. But for now, we'll take a quick break and coming up, helping our mental health in this

new era of isolation.

How about meditation to quieten anxious minds? It's working at the moment for millions. It could work for you, too. Dr. Deepak Chopra joins us on the

show to discuss some techniques. That's coming up. Stay with us.

(COMMERCIAL BREAK)

[09:39:21]

CHATTERLEY: Welcome back to the show and with the wonders of modern technology, I do believe we have the CEO and Chairman of Mondelez back with

us.

Dirk, thank you so much for sticking with us there. You were just mentioning, before we lost you, an app that your workers are using just to

keep in touch and check on their health. Is that something that you've developed? How is that working?

VAN DE PUT: No, no, this is available online these days. There's several available and that allows you in the morning to answer a number of

questions which helps you to understand if you're at risk or if you should go to work, yes or no.

And we also have a helpline they can call in and ask questions about how they're feeling and should they go to work today. The main thing is to make

them feel protected and safe when they come to work.

[09:40:10]

VAN DE PUT: And as you can understand, we have thousands of people who are working in our plants, or are in the stores making sure that food is on the

shelves, and we as a company to do everything we can to make sure they're protected and that they feel safe.

CHATTERLEY: In crisis, people do tend to snack. I've seen you talking about the fact that people buy more chocolate, for example, which I have to

say makes sense to me.

But what we've also seen particularly here in the United States is hoarding. Do you -- and what's your sense of whether eventually there will

be payback in terms of your business and all the food that people have bought will just eventually be used over time.

Because I know you've seen a boost to your business, do you think it's maintained?

VAN DE PUT: The one thing I would say, I think it's a mixture between hoarding and more at home consumption. In the U.S., you have to take into

account that before this crisis, more food was consumed out of the house than in the house.

And now you have everybody trying to stay at home and I hope they do and that shifted this consumption, unfortunately, that leads to all the

problems we're seeing in the restaurant business.

But that also means that the consumption of food at home is going up, so I think what we're currently seeing as an increase in our business is a mix

of hoarding, but also of increased consumption at the house.

CHATTERLEY: The other thing I wanted to talk to you about is the fact that you are hiring, that you're also boosting pay in the short term. There will

be people that look at this and say, does it take this kind of crisis to raise the wages of your employees? Is there any way that the pay increases

that you're implementing here could perhaps be maintained once we get through this crisis or will you simply have to review when we get there?

VAN DE PUT: I think we will have to review and when we get there. I think why we did it now is that we need to keep our supply chain going and apart

from implementing better safety measures and health assurance measures, we also increased the medical insurance they have.

We wanted to show our appreciation by increasing the pay. We'll see if that needs to stay in place after this crisis. It is too early to tell, but we

are happy to do it now. And we're also happy that we can recruit extra people because we have a need for them right now.

CHATTERLEY: Yes. The other thing I wanted to ask you about because you do have a global business, I mean, we're seeing India going into lockdown.

We're all watching China incredibly closely. What can you tell me about what you're seeing in other parts of the world?

VAN DE PUT: Very different pictures, I would say. China implemented their measures quite rigorously. And one could ask themselves can that be done in

a Western economy? But the one thing that it did do is it got the crisis behind them relatively fast and so if I look at China right now, life is

not completely back to normal, but close to and our business is back to normal.

Our plants are running, our distribution centers are running, our sales forces are in the street. The other thing I'm seeing is that depending on

where you are in the world, and particularly in developing economies, the measures that some of the governments take are quite draconian, and I'm not

discussing that that is the wrong thing to do. Absolutely not. But they have to make this strong stance and keep people off the street.

And that starts to interfere with food supply chain and so situations like in India are pretty dramatic at the moment I would think.

CHATTERLEY: Fantastic to discuss this with you. Thank you for your insight, Dirk, and we'll keep in touch. It's great to hear what what's

going on. The CEO of Mondelez there.

VAN DE PUT: Okay. Thank you for having me.

CHATTERLEY: Stay safe. Thank you. All right, the global health crisis means separating millions of us from our loved ones. We are forced into

social and physical distancing and isolation. And even if we're healthy physically, mentally, that can be incredibly tough.

The world renowned spiritualist, Dr. Deepak Chopra is addressing anxiety through meditation.

On Sunday, he held a live global meditation webcast, which I'm afraid to say crashed the stream. It is still up on YouTube and I'll give you more

details at the end of this, but he did manage to get around that.

He has also teamed up with Oprah Winfrey with a free 21-day Mindfulness Course to help calm our chaotic minds.

Dr. Chopra needs little introduction as well as being a wellness guru. He is a Clinical Professor of Family Medicine and Public Health at the

University of California and author of 89 books, including his latest bestseller called "Meta Human," and he joins me now.

[09:45:06]

CHATTERLEY: Dr. Chopra, it is an honor to have you on the show. Thank you so much for joining us.

DR. DEEPAK CHOPRA, WELLNESS GURU: Thank you, Julia.

CHATTERLEY: You've talked about having a silent mind at a time of great anxiety. What does having a silent mind mean?

CHOPRA: A silent mind is a spiritual mind. It is beyond our internal dialogue. Right now you're having a conversation with yourself and with me.

But in meditation, you can go beyond that and when you go beyond that and your mind is still, your body gets still and that actually enhances self-

regulation and homeostasis. It brings down inflammation, actually activates the genes that are responsible for what we call self-regulation, genes that

decrease inflammation in the body.

So it's actually not a good idea to separate the mind and the body because right now, there's a pandemic of fear. There's a pandemic of stress, and

that compromises the immune system by raising adrenaline and cortisol.

It results in what we call inflammatory storms or cytokine storms, which actually are as contagious in a sense, the pandemic of fear is more

contagious than the virus itself. Because this pandemic doesn't need physical contact, it can spread through the internet and through media and

so on.

So right now, the best thing we can do is to calm our minds, experience the stillness that is already there in us and evoke self-healing, self-

regulation, and homeostasis. It is the best thing we can do while we are physically isolated, we can be connected with each other.

Right now we are connected to the world.

CHATTERLEY: How do we do that though? I mean, you said about me having a conversation with you and a conversation in my mind at the best of times,

I've got 15 different things going on in my mind and we want information.

CHOPRA: Okay, so if you could just -- even right now, if you could just stop for a second and become aware of the sensations in your body, and your

breath. And then before you react to any situation, you observe your reaction to react, observe the breath, and you'll override what we call

sympathetic overdrive, which causes inflammation.

So any moment you can stop. Here is the formula S-T-O-P. S - stands for stop; T - take a deep breath and smile, O - observe what's happening in

your body, and P - proceed with awareness, kindness and compassion. Make that a habit.

CHATTERLEY: And just keep trying even if the noises and the information keep coming at you.

CHOPRA: What is preventing you right now from observing your breath?

CHATTERLEY: It's interesting. Here, there will be people watching this going, it sounds great in practice, but actually it's mumbo jumbo and I

don't believe in meditation and I have to pay my bills and I have things to worry about that are way more important than breathing and calming my mind.

What's your message to those people?

CHOPRA: The less you compromise your immune system, the healthier you'll be. The more centered you are, the less reactive you are, the more insight,

creativity, inspiration, imagination you will find and meaning you'll find.

Right now that the world is going through a grief process, you know, and grief has many stages. First there is surprise, then there's anger, then

there's victimization, then there is frustration and then resignation then acceptance and finally there is meaning.

And this is what this crisis is asking us to do, to find a deeper meaning for our own healing, physical healing, emotional healing, spiritual

healing, and the healing of the world, which includes everything. The healing of the economy, sustainability, social justice, economic justice,

war, terrorism -- this is all inflammation in the human mind, we need to cool it down.

CHATTERLEY: And if nothing else, it's about protecting your immune system and sleeping more.

CHOPRA: Sleeping more, exercising, breathing deeply, cultivating healthy emotions like empathy, compassion, joy, equanimity, and love and kindness.

Eating properly, exercising, this is the opportunity to reinvent your body and resurrect yourself, and this is not mumbo jumbo. You can do --

CHATTERLEY: No, I know. But I have to ask you the question, sir.

[09:50:10]

CHOPRA: Yes, yes.

CHATTERLEY: Talk to me about Oprah Winfrey and the 21-Day Meditation Plan. How did that happen and what is it like working with Oprah Winfrey?

CHOPRA: She's amazing. She's one of the most amazing people in that she can connect directly to people at any level of awareness and she is and the

master storyteller. She's kind and compassionate.

We've done this meditation experience, 21 days, for five years with lots of themes and right now, we're offering premeditation to the world. They just

have to go online and check out chopracentermeditation.com and you can download any meditation free right now, 21 days in these uncertain times.

CHATTERLEY: Our viewers know, and very quickly, Dr. Chopra, what do you think when people say think positive. We have to think positive. What's

your response to that?

CHOPRA: It can be very frustrating to think positively. A positive mind can be a very stressful mind because if you're pretending to be positive,

but inside you're fearful that can create even more turbulence.

So you have to be realistic, you have to get in touch with your emotions, you have to define them, you have to feel them, you have to express them,

you have to share them, you have to release them, and you have to connect with loved ones.

And these days, we can do that. We are doing that right now with the whole world.

So this is a chance for more emotional intimacy, but not necessarily a forced, turbulent, positive mind. A silent mind is more important than a

turbulent mind. That's where meditation comes in.

CHATTERLEY: Physical distance doesn't have to separate us. Dr. Deepak Chopra.

CHOPRA: No, it makes us more intimate.

CHATTERLEY: Yes, I agree. Thank you. Thank you, sir, for coming on the show.

CHOPRA: Thank you. Thank you very much.

CHATTERLEY: And there's Dr. Chopra there, we are saying thank you. If you want to watch his global meditation or his mindfulness course, with Oprah

I've tweeted out the links at @jchatterleyCNN. There's also the #HopeGoesGlobal.

You're watching FIRST MOVE. Coming up, very few of us can say our jobs are a life or death matter, but for emergency medical workers life or death

comes down to a matter of minutes. Now, hospitals in New York are getting some much needed help. More on that next.

(COMMERCIAL BREAK)

CHATTERLEY: Welcome back to FIRST MOVE. In a medical emergency, in many cases, every second counts. So just imagine New York right now where

emergency services are responding to a record number of daily calls.

The U.S. government is sending 250 more ambulances to the city along with around 500 staff.

The FDNY Commissioner met the teams in advance and thanked them for joining New York's battle against coronavirus.

New York now has more cases than anywhere else in America.

One TikTok user filmed some of those ambulances making their way and set the video to this poignant track.

[09:55:13]

[VIDEO CLIP PLAYS]

CHATTERLEY: It's worth noting that Sam Fisher wrote that song because he was feeling very disconnected from himself and others at the time. I think,

something we can probably all relate to at this moment.

So once again and again in this show, we thank all the emergency services and people who are supporting those all around the world.

Thank you for watching. Stay safe. We'll see you tomorrow.

(COMMERCIAL BREAK)

[10:00:00]

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