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How to Handle the New Security Safeguards

Aired November 27, 2002 - 13:32   ET

THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.

THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.


KYRA PHILLIPS, CNN ANCHOR: We want to take another look at holiday travel. Earlier, we heard from CNN's Patty Davis on how to manage the new security safeguards at airports around the nation. We'll explore that some more with Sam Gilliand. He's the CEO of Travelocity.
Hi, Sam. Good to see you.

SAM GILLIAND, CEO, TRAVELOCITY: Hi, Kyra. How are you today?

PHILLIPS: Very good. Good time for you.

GILLIAND: Yes, it is. It's a very busy time, and we have lots of people at the airports. But so far, it's going reasonably well. The weather, although a little bit troublesome in a few places, things are going pretty darned well.

PHILLIPS: I understand you have some immediate news for us in various areas. Philadelphia, New York, Miami and Chicago's O'Hare. Why don't you give us the brief on these areas.

GILLIAND: It's not just about what's going on in the airports. It's also getting there and parking once you get there. The good news is Dulles, there is parking available. Ample parking as well in Philadelphia. La Guardia, you need a boarding pass to get into that Delta and Northwest terminal, so make sure you slip by one of those self-service kiosks or go to the ticket counter.

In Orlando, the parking lots are just plain full, so you need to use the auxiliary lots there. Newark, there is construction going on, so you want to watch out for that.

Miami, terminals C and D are packed, lots of traffic outside of those.

And O'Hare, also traffic coming from the north side of Chicago.

So pretty darned busy. The security checkpoints running pretty well across the country. Although we're seeing longer than usual delays in Denver. You want to take the short at concourse a if at all possible. La Guardia, the checkpoints are running about 25 minute delays. And San Jose about 30 minutes. But again, overall, it's going really well.

PHILLIPS: Some things that are approved that we can take with us on to an aircraft. Now I know this has changed since 09/11. I was surprised you can take tweezers and things like that with you. Let's talk about the things you can take now.

GILLIAND: It surprised me as well. You can take walking canes and umbrellas. Nail clippers, which I lost several pair in the early days, and you can get on with those. You just have to be careful not to take sharp objects on board. Nail clippers okay, nail files, as long as they're not sharp. You can bring on personal care types of aerosol. But the best rule, if you can avoid the aerosol, do. Toiletries in small quantities, safety razors. It's better than it was, but still relatively restricted. You just got to be careful. They'll take it away.

PHILLIPS: What about cork screws? My husband hasn't lived this down. We had a really nice one given to us by my parents, and it got, of course, taken away. Can you have those?

GILLIAND: You can. You can now bring them on board the airplane, and kind of surprising actually. They seem pretty darn sharp to me, but you can get them on board the airplane these days.

PHILLIPS: Traveling with small kids. You've got some more good tips with us. Of course, children under 24 months can travel free on most major airlines. OK, what else?

GILLIAND: You can get discounts up to 50 percent for an infant seat or ticket, which is great news. And you typically want to buy that ticket, particularly on longer flights, international flights. So they actually have their own seat. If you can -- if it's not as full a flight, and you want to try to travel with your children in nonpeak times. If you can find an open seat next to you, that's great, if you're not buying a ticket for them. But it is a good rule, if you can travel on Thanksgiving Day, most of the day with your children, works a whole lot better.

PHILLIPS: All right, Sam Gilliand, Travelocity president and CEO, an I want to personally thank you because Travelocity got me home from the Persian Gulf at the last minute.

GILLIAND: That's great news. We're pleased to help whenever we can.

PHILLIPS: Thanks, Sam. We'll be talking soon.

GILLIAND: Thank you, Kyra.

TO ORDER A VIDEO OF THIS TRANSCRIPT, PLEASE CALL 800-CNN-NEWS OR USE OUR SECURE ONLINE ORDER FORM LOCATED AT www.fdch.com







Aired November 27, 2002 - 13:32   ET
THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.
KYRA PHILLIPS, CNN ANCHOR: We want to take another look at holiday travel. Earlier, we heard from CNN's Patty Davis on how to manage the new security safeguards at airports around the nation. We'll explore that some more with Sam Gilliand. He's the CEO of Travelocity.
Hi, Sam. Good to see you.

SAM GILLIAND, CEO, TRAVELOCITY: Hi, Kyra. How are you today?

PHILLIPS: Very good. Good time for you.

GILLIAND: Yes, it is. It's a very busy time, and we have lots of people at the airports. But so far, it's going reasonably well. The weather, although a little bit troublesome in a few places, things are going pretty darned well.

PHILLIPS: I understand you have some immediate news for us in various areas. Philadelphia, New York, Miami and Chicago's O'Hare. Why don't you give us the brief on these areas.

GILLIAND: It's not just about what's going on in the airports. It's also getting there and parking once you get there. The good news is Dulles, there is parking available. Ample parking as well in Philadelphia. La Guardia, you need a boarding pass to get into that Delta and Northwest terminal, so make sure you slip by one of those self-service kiosks or go to the ticket counter.

In Orlando, the parking lots are just plain full, so you need to use the auxiliary lots there. Newark, there is construction going on, so you want to watch out for that.

Miami, terminals C and D are packed, lots of traffic outside of those.

And O'Hare, also traffic coming from the north side of Chicago.

So pretty darned busy. The security checkpoints running pretty well across the country. Although we're seeing longer than usual delays in Denver. You want to take the short at concourse a if at all possible. La Guardia, the checkpoints are running about 25 minute delays. And San Jose about 30 minutes. But again, overall, it's going really well.

PHILLIPS: Some things that are approved that we can take with us on to an aircraft. Now I know this has changed since 09/11. I was surprised you can take tweezers and things like that with you. Let's talk about the things you can take now.

GILLIAND: It surprised me as well. You can take walking canes and umbrellas. Nail clippers, which I lost several pair in the early days, and you can get on with those. You just have to be careful not to take sharp objects on board. Nail clippers okay, nail files, as long as they're not sharp. You can bring on personal care types of aerosol. But the best rule, if you can avoid the aerosol, do. Toiletries in small quantities, safety razors. It's better than it was, but still relatively restricted. You just got to be careful. They'll take it away.

PHILLIPS: What about cork screws? My husband hasn't lived this down. We had a really nice one given to us by my parents, and it got, of course, taken away. Can you have those?

GILLIAND: You can. You can now bring them on board the airplane, and kind of surprising actually. They seem pretty darn sharp to me, but you can get them on board the airplane these days.

PHILLIPS: Traveling with small kids. You've got some more good tips with us. Of course, children under 24 months can travel free on most major airlines. OK, what else?

GILLIAND: You can get discounts up to 50 percent for an infant seat or ticket, which is great news. And you typically want to buy that ticket, particularly on longer flights, international flights. So they actually have their own seat. If you can -- if it's not as full a flight, and you want to try to travel with your children in nonpeak times. If you can find an open seat next to you, that's great, if you're not buying a ticket for them. But it is a good rule, if you can travel on Thanksgiving Day, most of the day with your children, works a whole lot better.

PHILLIPS: All right, Sam Gilliand, Travelocity president and CEO, an I want to personally thank you because Travelocity got me home from the Persian Gulf at the last minute.

GILLIAND: That's great news. We're pleased to help whenever we can.

PHILLIPS: Thanks, Sam. We'll be talking soon.

GILLIAND: Thank you, Kyra.

TO ORDER A VIDEO OF THIS TRANSCRIPT, PLEASE CALL 800-CNN-NEWS OR USE OUR SECURE ONLINE ORDER FORM LOCATED AT www.fdch.com