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White House Briefing; The Plane Truth

Aired May 12, 2005 - 13:30   ET

THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.

THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.


KYRA PHILLIPS, CNN ANCHOR: This one not so good news for five buffalo that made a break for it from a Colorado slaughterhouse. They didn't roam far. Police shot them dead. But here's the issue: they fired more than 120 round from semiautomatic rifles in a residential area. Nobody was hurt except -- well, you know, the buffalo. But some cars and houses were hit. It happened Monday. A police investigation is under way.
And Nebraskans can't catch a break from the weather. Earlier week, tornadoes and golf-ball sized hail. Yesterday, parts of Adams County got five inches of rain in less than two hours. Power's out. Trees are down. Basements are flooded. Busy day for cleanup crews in Nebraska.

(STOCK MARKET REPORT)

MILES O'BRIEN, CNN ANCHOR: Many general aviation pilots feel like they're sporting a collective black eye today, no thanks to that wayward Cessna that sparked a brief panic yesterday in Washington. As a private pilot myself, I've got kind of a vested interest in figuring out what went wrong and figure out how to keep it from happening again. John and Martha King, joining me from San Diego, California. Their company, the King Schools, is the world's leading producer of aviation training videos and computer software. They have taught more than a third of all pilots trained in the U.S.

Good to have you with us, kings.

JOHN KING, FLIGHT INSTRUCTOR: Good to be here, miles.

MARTHA KING, FLIGHT INSTRUCTOR: Good to see you.

O'BRIEN: Let's talk about the system first. It's very complicated. Is it too complicated?

J. KING: Well, maybe so. There's been maybe 100 or more people who have violated the airspace in Washington, D.C., most of these people trying their best not to violate it.

O'BRIEN: All right, John King, I hate to interrupt you, we've got to go to the White House. Scott McClellan briefing reporters, talking about this very subject. We'll get right back to you.

SCOTT MCCLELLAN, WHITE HOUSE PRESS SECY.: Yes. And I think you just brought up a very good point.

The protocols that were in place after September 11th were followed. The president was never considered to be in danger because he was at an off-site location. The president has a tremendous amount of trust in his Secret Service detail.

The Secret Service detail that was traveling with the president was being kept apprised of this situation as it was developing. They were in close contact with officials back here at the White House. And the president appreciates the job that they do.

QUESTION: The fact that the president wasn't in danger is one aspect of this, but he's also the commander in chief. There was a military operation under way. Other people were in contact with the White House. Shouldn't the commander in chief have been notified what was going on?

MCCLELLAN: The protocols we put in place after September 11th were being follow. They did not require presidential authority for this situation.

I think you have to look at each situation and the circumstances surrounding each situation. And that's what officials here at the White House were doing. That's what officials were doing that were with the president at the off-site location.

And this was a matter of minutes, when all this was happening, when the alert level was going from yellow to orange to red and then it went back down to yellow when the plane turned away.

The plane was, as described yesterday, lost and accidentally in the restricted airspace around the capital region. And we appreciate the job that was done by all those who worked to make sure that the protocols that were in place were followed.

That was one of the president's priorities after September 11th, was making sure we were prepared for a situation like this. And the fact is that the protocols were followed.

QUESTION: I take it that it's not the Secret Service's duty to inform the president of national security circumstances; that that would come from somebody here at the White House.

Even on a personal level, did nobody here at the White House think of calling the president to say, "By the way, your wife has been evacuated from the White House; we just want to let you know everything is OK"?

MCCLELLAN: Actually, all the protocols were followed and people were -- officials that you point out were taken to secure locations or evacuated in some cases.

I think, again, you have to look at the circumstances surrounding the situation and it depends on the situation and the circumstance. But the Secret Service detail that was with the president was being kept apprised throughout while the situation was developing. And there is always a military aide that is with the president. That military aide was in close contact with the Situation Room here at the White House, which is overseen by the National Security Council. QUESTION: (OFF-MIKE) "By the way, this is going on, but it's all under control"?

MCCLELLAN: And I think it depends on each situation and the circumstances surrounding the situation when you're making those decisions.

QUESTION: Isn't there a bit of an appearance problem, notwithstanding the president's safety was not in question, protocols were followed, that today, looking at it, he was enjoying a bike ride and that recreation time was not considered expendable to inform him of this. Isn't there just...

MCCLELLAN: Well, John mentioned 36 minutes after the all-clear. Remember, this was a matter of minutes when all this was happening. The all-clear was giving it 12, 14 p.m. And it had gotten down to yellow a few minutes before that as well.

So again, you have to take into the account the circumstances, you have to take into account where the president is. The president was never considered to be in danger.

The protocols that we put in place after September 11th I think worked. This plane was warned by flares, and it turned and then was escorted to an airport in the area.

The pilots were questioned. It was determined this was an accident, that they should not have been in the area and they did not realize where they were at the time.

O'BRIEN: That's Scott McClellan at the White House, talking to reporters as they asked questions about presidential notification during yesterday's little incident with the Cessna-150 that caused that kerfuffle in the nation's capital.

Let's return now to John and Martha King, who are joining us from San Diego. We were in the process of trying to discuss how complicated this system is. Give us a sense of how complicated, it is, John, and whether it is too complicated?

JOHN KING, FLIGHT INSTRUCTOR: Well, Miles, it is very, very complicated. If you just read the notice about this, there's four pages of type here telling you what to do and how this area works. And it is very, very complicated. But you know what? That doesn't excuse this guy. Every pilot, when they first learn to fly and do cross country flights, learns about flight planning and all about the airspace that they're going to be flying through and how to comply with the limitations of that airspace. So, unfortunately, it is complicated, but he had an obligation to do it.

O'BRIEN: Martha, is there a training issue here? Are pilots not getting the word? You know, we have recurrent training every two years. They call it a biennial flight review. Should this whole issue of airspace become a part of that, Because this is obviously critically important these days? M. KING: Well, Miles, airspace is a part of that biennial flight review, when the flight instructor giving it feels that the person they're giving the flight review to is going to be flying in areas where this kind of complicated airspace is an issue. This pilot was operating out of quite a small, rural airport, and the flight instructor who gave him his last biennial flight review might not have had any idea that he was going to try and navigate such a complicated airspace area as the Baltimore/Washington terminal control area.

O'BRIEN: Yes, it is complicated. It is the most restricted piece of airspace in the country. John, what sort of an impact does this have on people who like to fly their own planes? Does it have a lasting impact? I know, for example there are airports in Washington -- they call them the D.C. three -- with tremendous restrictions on them. You can't fly your plane, I can't fly my plane, into Reagan National Airport. Any efforts to undo all that seem as if they'll be sidetracked right now.

J. KING: Well, right, Miles. And it's having a tremendous impact on people who fly into the Washington, D.C. area. But it's also having a huge impact on people who fly in the airlines, because there's a much frequency congestion in the area and it's very hard to get on the radio, so it's dragging everybody down in the area. You kind of have to wonder, Miles, is this the right way to go about solving the problem? We know there's a problem there, but is this the most elegant way to do it?

O'BRIEN: Well, Martha, I mean, you could make a case that what this is really the illusion of security. All this commotion over something that was, in fact, harmless. maybe that's not providing us really any added measure of safety at all.

M. KING: Miles, I think you're exactly right. This particular airplane was about the size of a Honda Civic, quite a slow airplane, only a two-place, really could not be any significant threat. But a lot of the measures that have been taken around the Washington and Baltimore area give the appearance that they're taken more to make people feel good than to really provide significant security.

O'BRIEN: Well, do you think, John, that this makes people, in a sense, feel good? In other word, the F-16 drivers proved they could intercept a Cessna-150? What did that prove?

J. KING: Well, Miles, I think they did a very, good job of the wrong thing. They did a good job of it. The execution was excellent. They got people out of the buildings. But you have to think about it. Should we really have done that? Here we have an airplane that has no impact at all. The only thing it could -- in the remotest way, have done is had a biological weapon.

And so we drive the people all out into the street and make them more vulnerable. Sometimes I think the damage we do in reacting to things is greater than the potential damage that could have been done by the threat. And here, the threat was very small.

O'BRIEN: And the perception, I think, too. We all look like a bunch of chicken littles here. Martha King, does this set back general aviation? Does it give people the wrong impression about flying? Do you have the sense that there will be some sort of, you know, demand to ground pilots like this?

M. KING: There have been, Miles, movements like that in the past. I think that the people in the Federal Aviation Administration and in the government actually have a more balanced view than that and will not be tempted to push that way. But it does really have a devastating effect economically on the industry, because people look at all of the complications and the regulations and the hassle and they say I think I'll go buy a boat. So it does damage the industry considerably.

O'BRIEN: All right, you buy the boat, you don't see an F-16, normally. All right, Martha and John King, always a pleasure. We appreciate you dropping by and adding your insights.

Back with more in a moment.

(COMMERCIAL BREAK)

PHILLIPS: TV murder investigations have come a long way since the days of Perry Mason and Quincy. but is what you see what you get if you went to a real forensic autopsy? CNN's Dr. Sanjay Gupta visits the set of "CSI: Miami" to dissect fact from fiction.

(BEGIN VIDEOTAPE)

DR. SANJAY GUPTA, CNN MEDICAL CORRESPONDENT: (voice-over): Each week, another murder, another investigation. The bodies are brought here, to the "CSI: Miami" autopsy theater, where all the equipment is state of the art, stuff you'd would be hard-pressed to find, even in a well-equipped hospital.

Candy Alexander plays medical examiner Alex Woods on "CSI: Miami."

CANDY ALEXANDER, ACTRESS: This is the real autopsy table this is where the organs go. Up here is where students will come and watch. And here, of course, you know, where we keep our dead bodies. All this stuff is real in here.

GUPTA (on camera): The special effects were just incredible for you, even, when you're standing here. What's that like?

ALEXANDER: It's really wonderful, because all of the organs are made out of silicone. So there's that exact texture and weight of a real organ. So when you're cutting with the scalpel or when you're removing brain or matter, it feels real. So as an actor, that just lends to your performance. I love the blood.

GUPTA: We got that on tape? She loves the blood.

ALEXANDER: I love the blood. That's my favorite.

GUPTA (voice-over): Liz Devine is the supervising producer. Before going Hollywood, she spent 15 years as a criminalist with the L.A. County Sheriff's Department.

(on camera): Your role is to make sure everybody gets it right. But are you sort of -- you know, do you give leniency? Do you say, that's OK, you can do it like this, because it makes better television.

ELIZABETH DEVINE, "CSI: MIAMI" SUPERVISING PROD.: In DNA, everybody has masks on, gloves on, lab coats. We forego the masks when we have our characters in here, because it realistically is very difficult to understand what someone is saying if you can't see their lips. And, frankly, you know, people want to see Emily Frokker's (ph) face.

GUPTA: Devine works closely with an old friend, John Haynes, a former L.A. police detective, who is the model for Horatio Kane, David Caruso's character. Hayne's police career ended after a bomb blew up in his hands. They drew on his bomb squad days for the episode "Freaks and Tweaks."

DEVINE: This is based on a case that John and I actually worked, where we were at a crime scene, and we were actually searching a vehicle, and found a bomb and literally had to evacuate, and so we decided to make that the beginning of an episode. Have a murder in a methamphetamine lab. And anywhere you have methamphetamines, you have chemicals. Any place you have volatile chemicals, obviously, you can have an explosion or fire.

UNIDENTIFIED MALE: Run. Everybody run!

GUPTA: For Liz Devine and John Haynes, brainstorming and mining memories together is proving to be a good second act.

(on camera): Did you ever think you would be doing this sort of work here?

UNIDENTIFIED MALE: Never. Never. Not in a million years.

(END VIDEOTAPE)

And more on the thin line between primetime crime and the real thing, as LIVE FROM continue. Next hour, CNN's Dr. Sanjay Gupta has more with Liz Devine, the criminologist turned consultant on "CSI: Miami."

(COMMERCIAL BREAK)

(STOCK MARKET REPORT)

PHILLIPS: Word coming out of the Pentagon there might be a big announcement. We're monitoring that right now.

O'BRIEN: Pentagon briefing coming up very shortly. The secretary of defense, the chairman of the joint chiefs of staff and the assembled masses of reporters all about to give us a briefing, all to be seen here live on CNN, so long as you stay tuned.

TO ORDER A VIDEO OF THIS TRANSCRIPT, PLEASE CALL 800-CNN-NEWS OR USE OUR SECURE ONLINE ORDER FORM LOCATED AT www.fdch.com


Aired May 12, 2005 - 13:30   ET
THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.
KYRA PHILLIPS, CNN ANCHOR: This one not so good news for five buffalo that made a break for it from a Colorado slaughterhouse. They didn't roam far. Police shot them dead. But here's the issue: they fired more than 120 round from semiautomatic rifles in a residential area. Nobody was hurt except -- well, you know, the buffalo. But some cars and houses were hit. It happened Monday. A police investigation is under way.
And Nebraskans can't catch a break from the weather. Earlier week, tornadoes and golf-ball sized hail. Yesterday, parts of Adams County got five inches of rain in less than two hours. Power's out. Trees are down. Basements are flooded. Busy day for cleanup crews in Nebraska.

(STOCK MARKET REPORT)

MILES O'BRIEN, CNN ANCHOR: Many general aviation pilots feel like they're sporting a collective black eye today, no thanks to that wayward Cessna that sparked a brief panic yesterday in Washington. As a private pilot myself, I've got kind of a vested interest in figuring out what went wrong and figure out how to keep it from happening again. John and Martha King, joining me from San Diego, California. Their company, the King Schools, is the world's leading producer of aviation training videos and computer software. They have taught more than a third of all pilots trained in the U.S.

Good to have you with us, kings.

JOHN KING, FLIGHT INSTRUCTOR: Good to be here, miles.

MARTHA KING, FLIGHT INSTRUCTOR: Good to see you.

O'BRIEN: Let's talk about the system first. It's very complicated. Is it too complicated?

J. KING: Well, maybe so. There's been maybe 100 or more people who have violated the airspace in Washington, D.C., most of these people trying their best not to violate it.

O'BRIEN: All right, John King, I hate to interrupt you, we've got to go to the White House. Scott McClellan briefing reporters, talking about this very subject. We'll get right back to you.

SCOTT MCCLELLAN, WHITE HOUSE PRESS SECY.: Yes. And I think you just brought up a very good point.

The protocols that were in place after September 11th were followed. The president was never considered to be in danger because he was at an off-site location. The president has a tremendous amount of trust in his Secret Service detail.

The Secret Service detail that was traveling with the president was being kept apprised of this situation as it was developing. They were in close contact with officials back here at the White House. And the president appreciates the job that they do.

QUESTION: The fact that the president wasn't in danger is one aspect of this, but he's also the commander in chief. There was a military operation under way. Other people were in contact with the White House. Shouldn't the commander in chief have been notified what was going on?

MCCLELLAN: The protocols we put in place after September 11th were being follow. They did not require presidential authority for this situation.

I think you have to look at each situation and the circumstances surrounding each situation. And that's what officials here at the White House were doing. That's what officials were doing that were with the president at the off-site location.

And this was a matter of minutes, when all this was happening, when the alert level was going from yellow to orange to red and then it went back down to yellow when the plane turned away.

The plane was, as described yesterday, lost and accidentally in the restricted airspace around the capital region. And we appreciate the job that was done by all those who worked to make sure that the protocols that were in place were followed.

That was one of the president's priorities after September 11th, was making sure we were prepared for a situation like this. And the fact is that the protocols were followed.

QUESTION: I take it that it's not the Secret Service's duty to inform the president of national security circumstances; that that would come from somebody here at the White House.

Even on a personal level, did nobody here at the White House think of calling the president to say, "By the way, your wife has been evacuated from the White House; we just want to let you know everything is OK"?

MCCLELLAN: Actually, all the protocols were followed and people were -- officials that you point out were taken to secure locations or evacuated in some cases.

I think, again, you have to look at the circumstances surrounding the situation and it depends on the situation and the circumstance. But the Secret Service detail that was with the president was being kept apprised throughout while the situation was developing. And there is always a military aide that is with the president. That military aide was in close contact with the Situation Room here at the White House, which is overseen by the National Security Council. QUESTION: (OFF-MIKE) "By the way, this is going on, but it's all under control"?

MCCLELLAN: And I think it depends on each situation and the circumstances surrounding the situation when you're making those decisions.

QUESTION: Isn't there a bit of an appearance problem, notwithstanding the president's safety was not in question, protocols were followed, that today, looking at it, he was enjoying a bike ride and that recreation time was not considered expendable to inform him of this. Isn't there just...

MCCLELLAN: Well, John mentioned 36 minutes after the all-clear. Remember, this was a matter of minutes when all this was happening. The all-clear was giving it 12, 14 p.m. And it had gotten down to yellow a few minutes before that as well.

So again, you have to take into the account the circumstances, you have to take into account where the president is. The president was never considered to be in danger.

The protocols that we put in place after September 11th I think worked. This plane was warned by flares, and it turned and then was escorted to an airport in the area.

The pilots were questioned. It was determined this was an accident, that they should not have been in the area and they did not realize where they were at the time.

O'BRIEN: That's Scott McClellan at the White House, talking to reporters as they asked questions about presidential notification during yesterday's little incident with the Cessna-150 that caused that kerfuffle in the nation's capital.

Let's return now to John and Martha King, who are joining us from San Diego. We were in the process of trying to discuss how complicated this system is. Give us a sense of how complicated, it is, John, and whether it is too complicated?

JOHN KING, FLIGHT INSTRUCTOR: Well, Miles, it is very, very complicated. If you just read the notice about this, there's four pages of type here telling you what to do and how this area works. And it is very, very complicated. But you know what? That doesn't excuse this guy. Every pilot, when they first learn to fly and do cross country flights, learns about flight planning and all about the airspace that they're going to be flying through and how to comply with the limitations of that airspace. So, unfortunately, it is complicated, but he had an obligation to do it.

O'BRIEN: Martha, is there a training issue here? Are pilots not getting the word? You know, we have recurrent training every two years. They call it a biennial flight review. Should this whole issue of airspace become a part of that, Because this is obviously critically important these days? M. KING: Well, Miles, airspace is a part of that biennial flight review, when the flight instructor giving it feels that the person they're giving the flight review to is going to be flying in areas where this kind of complicated airspace is an issue. This pilot was operating out of quite a small, rural airport, and the flight instructor who gave him his last biennial flight review might not have had any idea that he was going to try and navigate such a complicated airspace area as the Baltimore/Washington terminal control area.

O'BRIEN: Yes, it is complicated. It is the most restricted piece of airspace in the country. John, what sort of an impact does this have on people who like to fly their own planes? Does it have a lasting impact? I know, for example there are airports in Washington -- they call them the D.C. three -- with tremendous restrictions on them. You can't fly your plane, I can't fly my plane, into Reagan National Airport. Any efforts to undo all that seem as if they'll be sidetracked right now.

J. KING: Well, right, Miles. And it's having a tremendous impact on people who fly into the Washington, D.C. area. But it's also having a huge impact on people who fly in the airlines, because there's a much frequency congestion in the area and it's very hard to get on the radio, so it's dragging everybody down in the area. You kind of have to wonder, Miles, is this the right way to go about solving the problem? We know there's a problem there, but is this the most elegant way to do it?

O'BRIEN: Well, Martha, I mean, you could make a case that what this is really the illusion of security. All this commotion over something that was, in fact, harmless. maybe that's not providing us really any added measure of safety at all.

M. KING: Miles, I think you're exactly right. This particular airplane was about the size of a Honda Civic, quite a slow airplane, only a two-place, really could not be any significant threat. But a lot of the measures that have been taken around the Washington and Baltimore area give the appearance that they're taken more to make people feel good than to really provide significant security.

O'BRIEN: Well, do you think, John, that this makes people, in a sense, feel good? In other word, the F-16 drivers proved they could intercept a Cessna-150? What did that prove?

J. KING: Well, Miles, I think they did a very, good job of the wrong thing. They did a good job of it. The execution was excellent. They got people out of the buildings. But you have to think about it. Should we really have done that? Here we have an airplane that has no impact at all. The only thing it could -- in the remotest way, have done is had a biological weapon.

And so we drive the people all out into the street and make them more vulnerable. Sometimes I think the damage we do in reacting to things is greater than the potential damage that could have been done by the threat. And here, the threat was very small.

O'BRIEN: And the perception, I think, too. We all look like a bunch of chicken littles here. Martha King, does this set back general aviation? Does it give people the wrong impression about flying? Do you have the sense that there will be some sort of, you know, demand to ground pilots like this?

M. KING: There have been, Miles, movements like that in the past. I think that the people in the Federal Aviation Administration and in the government actually have a more balanced view than that and will not be tempted to push that way. But it does really have a devastating effect economically on the industry, because people look at all of the complications and the regulations and the hassle and they say I think I'll go buy a boat. So it does damage the industry considerably.

O'BRIEN: All right, you buy the boat, you don't see an F-16, normally. All right, Martha and John King, always a pleasure. We appreciate you dropping by and adding your insights.

Back with more in a moment.

(COMMERCIAL BREAK)

PHILLIPS: TV murder investigations have come a long way since the days of Perry Mason and Quincy. but is what you see what you get if you went to a real forensic autopsy? CNN's Dr. Sanjay Gupta visits the set of "CSI: Miami" to dissect fact from fiction.

(BEGIN VIDEOTAPE)

DR. SANJAY GUPTA, CNN MEDICAL CORRESPONDENT: (voice-over): Each week, another murder, another investigation. The bodies are brought here, to the "CSI: Miami" autopsy theater, where all the equipment is state of the art, stuff you'd would be hard-pressed to find, even in a well-equipped hospital.

Candy Alexander plays medical examiner Alex Woods on "CSI: Miami."

CANDY ALEXANDER, ACTRESS: This is the real autopsy table this is where the organs go. Up here is where students will come and watch. And here, of course, you know, where we keep our dead bodies. All this stuff is real in here.

GUPTA (on camera): The special effects were just incredible for you, even, when you're standing here. What's that like?

ALEXANDER: It's really wonderful, because all of the organs are made out of silicone. So there's that exact texture and weight of a real organ. So when you're cutting with the scalpel or when you're removing brain or matter, it feels real. So as an actor, that just lends to your performance. I love the blood.

GUPTA: We got that on tape? She loves the blood.

ALEXANDER: I love the blood. That's my favorite.

GUPTA (voice-over): Liz Devine is the supervising producer. Before going Hollywood, she spent 15 years as a criminalist with the L.A. County Sheriff's Department.

(on camera): Your role is to make sure everybody gets it right. But are you sort of -- you know, do you give leniency? Do you say, that's OK, you can do it like this, because it makes better television.

ELIZABETH DEVINE, "CSI: MIAMI" SUPERVISING PROD.: In DNA, everybody has masks on, gloves on, lab coats. We forego the masks when we have our characters in here, because it realistically is very difficult to understand what someone is saying if you can't see their lips. And, frankly, you know, people want to see Emily Frokker's (ph) face.

GUPTA: Devine works closely with an old friend, John Haynes, a former L.A. police detective, who is the model for Horatio Kane, David Caruso's character. Hayne's police career ended after a bomb blew up in his hands. They drew on his bomb squad days for the episode "Freaks and Tweaks."

DEVINE: This is based on a case that John and I actually worked, where we were at a crime scene, and we were actually searching a vehicle, and found a bomb and literally had to evacuate, and so we decided to make that the beginning of an episode. Have a murder in a methamphetamine lab. And anywhere you have methamphetamines, you have chemicals. Any place you have volatile chemicals, obviously, you can have an explosion or fire.

UNIDENTIFIED MALE: Run. Everybody run!

GUPTA: For Liz Devine and John Haynes, brainstorming and mining memories together is proving to be a good second act.

(on camera): Did you ever think you would be doing this sort of work here?

UNIDENTIFIED MALE: Never. Never. Not in a million years.

(END VIDEOTAPE)

And more on the thin line between primetime crime and the real thing, as LIVE FROM continue. Next hour, CNN's Dr. Sanjay Gupta has more with Liz Devine, the criminologist turned consultant on "CSI: Miami."

(COMMERCIAL BREAK)

(STOCK MARKET REPORT)

PHILLIPS: Word coming out of the Pentagon there might be a big announcement. We're monitoring that right now.

O'BRIEN: Pentagon briefing coming up very shortly. The secretary of defense, the chairman of the joint chiefs of staff and the assembled masses of reporters all about to give us a briefing, all to be seen here live on CNN, so long as you stay tuned.

TO ORDER A VIDEO OF THIS TRANSCRIPT, PLEASE CALL 800-CNN-NEWS OR USE OUR SECURE ONLINE ORDER FORM LOCATED AT www.fdch.com