Return to Transcripts main page

Live From...

One Year Anniversary of Pope John Paul II's Death; New Technology to Apprehend Human Smugglers; Voices of September 11; Zacarias Moussaoui Jury Ends Third Day of Deliberations Without Verdict; iTunes Pricing Heading Skyward?

Aired March 31, 2006 - 15:00   ET

THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.


BETTY NGUYEN, CNN CORRESPONDENT: Intense, chilling, painful -- the final phone conversations of some of the office workers trapped in the burning twin towers. On the other end, emergency workers caught up in the chaos of 9/11.
New York City has just released recordings and transcripts of those calls -- the words of the operators, not the callers.

Take a listen.

(BEGIN VIDEO CLIP)

NORMAN SIEGEL, ATTORNEY FOR SEPTEMBER 11 FAMILIES: The family members in this lawsuit with "The New York Times" want to learn all that they can about what happened on September 11, so that they can uncover information, first regarding the last moments of their loved one's live.

(END VIDEO CLIP)

(BEGIN AUDIO CLIP)

FIRE DEPARTMENT OF NEW YORK DISPATCHER: Were they calling from inside the World Trade Center?

NEW YORK POLICE DEPARTMENT DISPATCHER: Yes. This was person was on the 105 floor. He said he couldn't breathe, and there were 60 other employees with him.

FIRE DEPARTMENT OF NEW YORK DISPATCHER: Oh, man.

NEW YORK POLICE DEPARTMENT DISPATCHER: F.D. was notified, yes. That's terrible.

FIRE DEPARTMENT OF NEW YORK DISPATCHER: Do you have any other news about it, like any of the latest?

NEW YORK POLICE DEPARTMENT DISPATCHER: No, nothing later.

FIRE DEPARTMENT OF NEW YORK DISPATCHER: Are they still standing? The World Trade Center is there, right?

NEW YORK POLICE DEPARTMENT DISPATCHER: Someone said they collapsed. I don't know. But someone came in here and told us the building had collapsed. I don't know.

(END VIDEO CLIP)

(BEGIN VIDEO CLIP)

SALLY REGENHARD, MOTHER OF SEPTEMBER 11 VICTIM: Nine-Eleven was a disaster and a collapse of every single system that we, as citizens of this city, have a right to have.

UNIDENTIFIED FEMALE: And for the city of anybody to try to archive those records of the 9/11 tapes for 25 years, that was outrageous. That was absolutely outrageous.

(END VIDEO CLIP)

(BEGIN AUDIO CLIP)

FIRE DEPARTMENT OF NEW YORK DISPATCHER: Yes, ma'am.

FIRE DEPARTMENT OF NEW YORK DISPATCHER: Yes, we have somebody that just fell out of the window.

NEW YORK POLICE DEPARTMENT DISPATCHER: We heard the it was a plane that crashed into the building.

FIRE DEPARTMENT OF NEW YORK DISPATCHER: I know. But there was somebody that fell out of the window from there, too.

NEW YORK POLICE DEPARTMENT DISPATCHER: Oh, my God. You're getting hit with everything over there.

FIRE DEPARTMENT OF NEW YORK DISPATCHER: Yes. I guess the guy was in a helicopter and just fell out of the helicopter.

NEW YORK POLICE DEPARTMENT DISPATCHER: It was a helicopter or a plane?

FIRE DEPARTMENT OF NEW YORK DISPATCHER: They say helicopter.

NEW YORK POLICE DEPARTMENT DISPATCHER: How many people dead? Do you know?

FIRE DEPARTMENT OF NEW YORK DISPATCHER: The only thing I heard was somebody fell out of the window.

NEW YORK POLICE DEPARTMENT DISPATCHER: Oh, my God.

(END AUDIO CLIP)

(BEGIN VIDEO CLIP)

AL REGENHARD, FATHER OF SEPTEMBER 11 VICTIM: And the only thing that can come from this -- and I owe it to my son and all those who died that we do better in the future.

S. REGENHARD: Nine-Eleven was a disgrace. Nine-Eleven was a lack of leadership. The only heroes of 9/11 are either dead or seriously wounded, physically, emotionally, and spiritually.

UNIDENTIFIED FEMALE: As we analyze and we dissect the events of 9/11, must also take notes on all the mistakes that were made. And, if we do not correct these mistakes, and we not take a hard, good look at the things that were wrong, and correct them, then we will have another 9/11.

UNIDENTIFIED MALE: On September 11, America was attacked. Almost 3,000 people died that day. And if we can learn anything from history, we need to understand and learn from the deaths of these people. Otherwise, their deaths in vain.

And, if the same thing were to occur today, that we have another reenactment of 9/11...

(END VIDEO CLIP)

NGUYEN: It takes you right back to that day, doesn't it?

TONY HARRIS, CNN ANCHOR: It sure does.

NGUYEN: Nine of the victims' families went to court to get these tapes released.

Our Mary Snow joins us now from New York with more on their mission.

It has -- it has taken quite some time, but now they're released.

MARY SNOW, CNN CORRESPONDENT: They are, Betty, but the attorney, Norman Siegel, who is representing those families, today said that he plans to go forward and still push for the entire release.

And that would include the voices of the people who called 911 operators. There were 28 voices identified. Twenty-seven of those voices are of people who died in the attacks. One survived. These families were given recordings throughout the week. And they have the choice of whether or not they want to go public.

Also, Betty, just got a statement from the former New York City Rudolph Giuliani. You heard some of the families speaking out, criticizing city leadership. Mayor Giuliani was the mayor at the time. He says the release of these tapes is a reminder of the worst terrorist attack on the United States ever and the brave and compassionate response that ensued. Hearing that day replayed not only brings to mind how many were lost, but also serves as a reminder that so many were rescued and evacuated.

These tapes were very controversial, because some of the families just did not want them to be released. Also, the city didn't want the -- them to be released, particularly the voices of the families. They said that it would bring too much pain. They were afraid that the media would sensationalize the tapes. And they wanted to protect the privacy of the families of the victims.

NGUYEN: Understandable, now that they have been released, at least one side of that conversation, the dispatchers, how are those families of the victims reacting to the fact that it's out there now?

SNOW: Well, we spoke with one family who did go public. Not everyone wants to go public with these tapes.

One family said, yes, it was very painful, but they felt that it was important to hear these tapes. One mother who did not know what had happened to her son, she heard his tape. He called from the north tower. He had been at a conference with about 100 people. And she said that she was very proud of the way that he handled himself in the call.

But, obviously, across the board, one thing that people have been saying throughout is that hearing these tapes is just resurrecting the pain from nearly five years ago.

NGUYEN: No doubt. You don't have to be a family member to understand that. Just listening to it takes you, like I said, right back to that day.

HARRIS: Sure does.

NGUYEN: Mary Snow, thank you.

SNOW: Sure.

HARRIS: A life in prison or execution, the only options for admitted 9/11 conspirator Zacarias Moussaoui. The men and women who will decide are meeting right now, for a third straight day, behind closed doors.

CNN justice correspondent Kelli Arena is watching and waiting in Washington.

And, Kelli, there's news.

KELLI ARENA, CNN JUSTICE CORRESPONDENT: Well, Tony, the jury has finished up business for the day, and we still have no verdict.

They have been deliberating about 12-and-a-half hours, by our count. And they will be back 8:30 a.m. Monday morning to start -- to start it again. And, perhaps, we will see a verdict by next week. Who knows.

The only indication we have got from them is when they asked a question on one of the counts, count four, which is the conspiracy to use weapons of mass destruction. The jury had sent a note saying, what exactly does that mean? And they were told, of course, that it applied to an airplane being used as a weapon, you know, going into a building. And, so, that qualified as a weapon of mass destruction.

Besides that, that is really it. And, as you know, Tony, the one and only question that this jury is dealing with right now is whether or not Zacarias Moussaoui can be held accountable for the death of at least one person on September 11. All of the counts they are considering are death-penalty eligible. So, if they unanimously say yes to one of those counts, then this trial will move on to a second phase, where the jury will then decide what his sentence will be. If the jury decides that he is not death- penalty eligible, then he will be sentenced to life in prison -- back to you, Tony.

HARRIS: So, if he had given the authorities the information that he had, could the authorities have prevented the -- some of the loss of life? And -- and that's essentially what's -- what this jury is -- is being asked to determine here.

ARENA: That's right. That's right.

The prosecution has argued, if he had not lied, if he had admitted that he was an al Qaeda member, if he had admitted that he knew of a general plot to fly airplanes into buildings as weapons, you know, hijack planes, that there were already people here in the United States, then the prosecution argues that the FBI could have taken that information, run with it, and possibly identified as many as 11 of the hijackers.

Of course, the defense argues, well, wait a minute. You know, there were 25 days between the time that Zacarias Moussaoui was arrested and the 9/11 attacks took place. He didn't know any of the details. He didn't know what airlines, what the targets, who the hijackers were, and he had no contact -- at least there's no evidence of any contact with any of the hijackers while he was in the U.S., and that he was actually meant for a separate plot.

Of course, the -- the one thing that turned this whole thing around was the day that Moussaoui himself got up...

HARRIS: Yes.

ARENA: ... on the stand to testify. And that really undercut his own defense -- Tony.

HARRIS: Yes. That was a bit bizarre.

All right. CNN justice correspondent...

ARENA: It was bizarre.

(LAUGHTER)

HARRIS: Yes, it was.

Kelli Arena for us -- Kelli, appreciate it. Thank you.

An al Qaeda mystery man, he's accused of training some of the 9/11 hijackers. What we know about him is chilling. What we don't know may be even worse.

CNN's Brian Todd investigates.

(BEGIN VIDEOTAPE) BRIAN TODD, CNN CORRESPONDENT (voice-over): A glimpse inside Osama bin Laden's inner circle -- new details about a man so trusted by bin Laden, he was one of only a few with full operational knowledge of the September 11 plot, a man so mysterious, terrorism experts don't recognize the name.

PETER BERGEN, CNN TERRORISM EXPERT: It's sort of surprising and interesting, because we don't really know anything about this guy.

TODD: The information comes from interrogations of 9/11 mastermind Khalid Shaikh Mohammed, read aloud this week in the trial of Zacarias Moussaoui.

(on camera): Who was the shadowy al Qaeda terrorist? According to Khalid Shaikh Mohammed, he was a Jordanian named Abu Turab al- Urduni. One U.S. official tells CNN, he was a particularly bloodthirsty character.

(voice-over): Court transcripts obtained by CNN show Abu Turab trained 10 of the so-called muscle hijackers how to disarm air marshals and -- quote -- "had each hijacker butcher a sheep and camel with a Swiss knife to prepare them for using their knives during the hijackings."

RICHARD FALKENRATH, CNN SECURITY ANALYST: He was very trusted by Khalid Shaikh Mohammed and bin Laden and the rest. And he also was very skilled. He knew how to conduct training for storming an airplane cockpit and for knife work against a flight crew.

TODD: When Khalid Shaikh Mohammed speaks of this obscure figure, so central to the plot, can Mohammed be trusted?

BERGEN: I think Khalid Shaikh Mohammed, the operational commander of 9/11, his credibility is -- is very good, because, if you look at the 9/11 report, much of what's in there about the details of the plot came from his interrogation.

TODD: What became of this top 9/11 conspirator? A U.S. official tells CNN, Abu Turab al-Urduni is believed to have been killed by U.S. forces during the first stages of the war in Afghanistan.

Brian Todd, CNN, Washington.

(END VIDEOTAPE)

NGUYEN: We have a developing story we want to tell you about.

Let's get straight to CNN's Carol Lin in the newsroom with the latest on these Florida fires. What do you know, Carol?

CAROL LIN, CNN CORRESPONDENT: Yes, about 300 acres, Betty, in Pasco County, which is north of Tampa, about 75 miles.

It's a rural area. But, in watching these pictures, we wanted to figure out how dry it has been out there. It's about 83 degrees just north of Tampa, Florida. But what is interesting about this, Betty, is, guess who set this fire?

NGUYEN: Who?

LIN: Because this fire was set. The Florida Division...

NGUYEN: A smoker?

LIN: The Florida Division of Forestry.

NGUYEN: You're kidding me?

LIN: This was a controlled burn now...

NGUYEN: Really? That got out of hand.

LIN: ... out of control.

NGUYEN: Not so controlled.

(LAUGHTER)

LIN: Not so controlled right now, though the Florida Division of Forestry says that they're not concerned yet.

But, just a couple of days ago, I covered a -- another brushfire like this, which threatened 75 and -- and closed the Florida Turnpike. So, this is not near any homes. It is a very rural area. But it is near I-75. So, we will keep an eye on it.

NGUYEN: Yes, definitely.

I mean, usually, when you see accidental fires, you think of someone throwing a cigarette out the window....

HARRIS: Yes. Yes. Yes.

NGUYEN: ... and that starts it, but not in this case.

HARRIS: No.

NGUYEN: Well, the good news is that they're not concerned. We will see how concerned they are.

LIN: Yes.

NGUYEN: Hopefully, they get it under control very soon.

HARRIS: Yes.

LIN: You bet.

NGUYEN: Carol, thank you.

LIN: Sure.

HARRIS: Still ahead, fair, rain, tornado damage -- Bonnie Schneider has been a -- a busy woman in the Weather Center. We will check in with her next.

Let me channel Kyra here. The news keep coming. We will keep bringing it to you -- more LIVE FROM next.

(COMMERCIAL BREAK)

(CROSSTALK)

NGUYEN: ... storm damage.

(CROSSTALK)

HARRIS: I didn't know it was that bad.

NGUYEN: Well, you think tornadoes, straight-line winds.

HARRIS: Yes.

NGUYEN: A combination of both.

What happened? And is it going to be a wet weekend? Those folks really don't need that.

Bonnie Schneider is upstairs in the CNN Weather Center.

I -- I kind of slept through this. I didn't know it was quite that bad.

BONNIE SCHNEIDER, CNN METEOROLOGIST: It was.

HARRIS: But there's a lot of destruction on the ground there -- Bonnie.

SCHNEIDER: Especially last night. Tony, Betty, we had a lot of reports of severe weather, actually, 359 reports of severe weather, and 24 confirmed reports of tornadoes. That was yesterday.

Today, we have another watch box we are looking at. This time, it's in Michigan, into Indiana, so, a totally different part of the country. This goes until 10:00 p.m. Central Time. And we are expecting some severe weather in this region. So, just keep an eye to the sky if you live here.

Now, other places are getting some rain at this hour. We have rain working its way off through the Ohio Valley -- not much activity in the -- terms of thunderstorms at the moment as what we saw this time yesterday. But more rain is coming into Milwaukee at this hour, for example. And Chicago will likely see some wet weather, and possibly some strong thunderstorms later on today as well.

As we take a look at the big picture now, this is the same front that moved through the areas to the mid-South yesterday. It's pushing a little further to the east. And, as we look at our map for today, it's bringing down the cooler air, tapping into that warm, moist -- moist Gulf air. So, the risk for severe weather goes all the way from the Texas now, up -- up through Ohio. And, behind it, we have some milder air. But, then, behind that, we have another disturbed area of weather coming out of Rocky Mountains. This is going to some wind and rain and some snow to the Pacific Northwest and to areas in the mountains.

But what will happen tomorrow is, that same system will drop a little bit further down to the south. And, once it does, it will pull down some cooler air, tap into warm, moist air. So, tomorrow, we're looking at a better chance for severe weather, more strong storms.

And this time on Saturday, what we're looking at is for it to hit the same place it hit yesterday, parts of Oklahoma into actually a little further south, into -- into Texas, but, possibly, up towards Kansas as well. So, this will be the area that is -- will be under the gun for Saturday for severe weather.

Here's a look at highs for today. It sure is warm across much of the country. Nobody is saying it's too cold out there -- well, maybe Minneapolis. It's 46. But, even in Boston, we are looking at a high of 70 degrees -- 66, beautiful day for New York -- some rain headed your way, though, for the weekend.

Atlanta climbing all the way up to 77 -- that's more like it. We have got 81 in Miami and 82 into Dallas, Texas. So, finally, the warm weather is here, but we are working our way into the severe weather season that we saw yesterday. This is really just the beginning. April and May are much more active, when it comes to tornadoes and strong thunderstorms -- Betty, Tony.

NGUYEN: Well, we will brace ourselves. Thank you, Bonnie.

SCHNEIDER: Sure.

NGUYEN: Another battle over body armor.

The U.S. Army is now insisting soldiers use only equipment issued by the military. It was just six months ago the Pentagon began reimbursing soldiers who brought their own protective gear. Now they are being ordered to turn it in -- immediately. Army officials say they can't guarantee the quality or effectiveness of unofficial armor.

The new policy isn't going over very well. Some soldiers have spent hundreds, even thousands, of dollars on body armor. They say the government just simply was not providing.

HARRIS: Almost 100 U.S. generals have sons or daughters serving in Iraq or Afghanistan. What happens when father and child go to war, and the child almost, well, doesn't come back?

Our Pentagon correspondent Barbara Starr is here with one family's story.

Barbara, good to see you.

BARBARA STARR, CNN PENTAGON CORRESPONDENT: Good to see you, Tony. Well, we met a very unique military family. The Odiernos are very private people. But they agreed to talk, in hopes their story will help another family.

(BEGIN VIDEOTAPE)

STARR (voice-over): Linda Odierno watched both her husband and son go off to war in Iraq. But, soon after her husband came home, the phone rang with dreaded news. Their son, Tony, had been hit.

LINDA ODIERNO, MOTHER OF U.S. SOLDIER: When I heard about Tony's injury, all I could think about was, how is he feeling? How much pain is he in? And how he's doing, and...

STARR: Tony was struck by a rocket-propelled grenade during a routine patrol in Baghdad.

CAPTAIN TONY ODIERNO, U.S. SOLDIER WOUNDED IN IRAQ: The first one they shot hit my vehicle. It went through my door, took off that arm, and it killed my driver.

STARR: Bleeding uncontrollably, one arm shot off, Tony climbed through the gunners's hatch and tried to help his buddies before he collapsed. It was courage any father would be proud of, especially the tough general who had commanded the 4th Infantry Division, a division responsible for Saddam Hussein's capture.

LIEUTENANT GENERAL RAYMOND ODIERNO, U.S. ARMY: I think it hit home when Tony got hurt, but it is different when you're a father. I mean, you know, he's my son. As a parent, you almost feel sorry for yourself initially. At least I did. And then I -- when I saw Tony, I didn't feel sorry for myself.

STARR: The Odiernos say it was actually their son who kept them strong, as they watched him recover. Tony and his dad now have adjoining Pentagon offices. Tony is the personal aide to General Peter Pace, chairman of the Joint Chiefs of Staff. This young man wants other amputees to know, they will get better.

T. ODIERNO: Sometimes, when you look at your injuries, I mean, it's just hard to look at first, you know, because you're not used to your new body yet. And it's hard. And then -- then, one day, you realize that I -- I can still live a great life, I'm still going to live. I can still live that what -- whatever I want to do.

STARR: And the general finds his life changed by what happened to his son. Now, when he talks to parents of other wounded soldiers:

R. ODIERNO: We talk as parents. I don't talk as a general to a parent. I talk as a parent.

(END VIDEOTAPE)

STARR: And, Tony, General Odierno is headed back to Iraq by the end of the year to command a new division. But his son Tony has already beat his father back. Tony returned to Baghdad not too long ago on a short military assignment.

HARRIS: Oh, boy, we love that story. Barbara, we appreciate it. Thank you.

STARR: Thank you.

HARRIS: Yes.

NGUYEN: We now want to salute some of the fallen heroes, men and women who have sacrificed their lives in the war in Iraq.

Army Sergeant Joshua A. Johnson's favorite teacher says he was a patient and a humble young man. His battalion commander says Johnson volunteered for duty in Iraq. The 24-year-old from Richford, Vermont, was killed in January of this year. A rocket-propelled grenade hit his vehicle during combat in Ramadi.

Coast Guard Petty Officer 3rd Class Nathan B. Bruckenthal was killed by a suicide bomber on a boat in the northern Persian Gulf. He's the first Coast Guard member to die in battle since the Vietnam War. He left behind a wife, Patti, who gave birth to their daughter, Harper Natalie, after he was killed in the line of duty.

A childhood friend of Marine Lance Corporal Kristen K. Marino says he always talked about serving his country and always wanted to be a marine. Marino made a point of getting together with his friends when he was home from a tour of duty. He was just 20 years old when he was killed on March 12 in combat in the Anbar Province.

These are just three of the 2,326 men and women who have died in service in Iraq -- more LIVE FROM in just a moment.

(COMMERCIAL BREAK)

HARRIS: And Carol Lin is keeping taps on an immigration rally in San Diego.

Carol, what's the latest?

LIN: Well, the latest is that about 1,500 now are estimated on the streets of San Diego. We wanted to show you these aerial pictures that we have been watching here from our affiliate.

You see a crowd of people there, some -- holding some Mexican flags. This is the fifth day of student protests. Just yesterday, the school district, Tony, was pleading to parents, tell your kids, stay in school. But, instead, Tony, believe it or not, we are not only seeing students out there. But there are some parents mingled in that crowd.

HARRIS: Yes.

LIN: So, this is a -- a picture of them protesting over this...

(CROSSTALK)

HARRIS: ... overpass, aren't they?

LIN: Yes. They call them freeways out there...

HARRIS: Yes.

LIN: ... a freeway overpass...

HARRIS: Yes.

LIN: ... out there.

And about six people, maybe more, at this point have been arrested. But they're protesting portions of the immigration reform bills that are being debated in Congress, one specifically -- one clause specifically, would make it a felony if you're here in the United States illegally.

HARRIS: And we saw a similar situation that was a little scary, actually, a -- a little earlier in the week, where there was another group of kids in Carson, California, that were actually on the Harbor Freeway for a while within the midst of moving traffic. So, that was a little dicey.

And, here, we have another situation in San Diego...

LIN: Yes.

HARRIS: ... with kids on a freeway...

LIN: Yes.

HARRIS: ... overpass.

LIN: The Harbor Freeway is the major artery that goes through...

HARRIS: That's right.

LIN: ... downtown Los Angeles. It's suicidal...

HARRIS: Yes. Yes.

LIN: ... to even try to get on that thing...

HARRIS: OK.

LIN: ... on foot.

HARRIS: Carol, appreciate it. Thank you.

LIN: Sure.

NGUYEN: In other news, 99 cents -- if you're the least bit Web savvy, you know that is the price per song on the world's busiest music download site, Apple's iTunes. But hold on to your headphones.

Somebody out there would love if you would just pay a little bit more.

CNN's Ali Velshi is here with all those details.

They're always raising prices, Ali.

HARRIS: Yes.

(LAUGHTER)

ALI VELSHI, CNN CORRESPONDENT: Well, and the -- the interesting thing is that we have all gotten used to 99 cents on iTunes.

NGUYEN: Yes.

VELSHI: And is -- is that psychological? Is $1 substantially more? Is $1.25 or $1.10...

NGUYEN: Well...

VELSHI: ... substantially more?

NGUYEN: ... as you see in the way people put prices out there, they will put 59 cents, instead of 60...

VELSHI: Right.

NGUYEN: ... because, in your mind, you think it's cheaper. It's just a penny, but...

VELSHI: Well, you know, today is the 30th anniversary of Apple.

And -- and Steve Jobs is a brilliant guy. And he decided three years ago, by the way -- iTunes has been around for three years -- it owns most of the market and most of the digital market for music -- is single-song downloads.

Now, you remember, before iTunes, you either had subscriptions or you didn't pay for anything; iTunes has -- has cornered -- I mean, I use it. It's easy. You know how much it is going to cost.

Well, you know, the -- the whole music industry, Betty, is in decline. And a lot of the record labels are saying, if you guys could just charge a little more, if we can start charging for songs the way we charge for C.D.s, you know, big, hot new ones are more expensive, older ones that are not fashionable are discounted, they would like that better.

For that 99 cents, by the way, the record label gets about 70 cents. So, if they can up it by just a few cents -- we are talking about close to half-a-billion downloaded tunes...

NGUYEN: Really?

VELSHI: ... across not just iTunes, but everywhere.

NGUYEN: That's a lot of money. VELSHI: This is a huge, huge market.

So, there's some pressure and there's some discussion this year that, can iPod -- can -- can iTunes start to change the way it prices music? And a lot of analysts have said, don't cross that 99 barrier. People will -- will think twice about it.

NGUYEN: Well, yes. I mean, won't they just go to another site that is offering them all at the same price, a cheaper price?

VELSHI: Part of the...

NGUYEN: It's competition, right?

VELSHI: Part of the thing, though is that there are 43 million iPods out there; iTunes really kind of does own this market. So, if you're a -- if you're an iPod user, chances are, you're not going to be affected by it.

You just may buy fewer tunes, though. So, you know, I got to say, the ease of going to iTunes and clicking on it and knowing exactly what it's going to cost, and it's kind of a seamless operation, that -- that's where Apple has succeeded, whether it's with their computers or with the iPod.

It's this seamless -- you don't really know it's happening. It's just all automatic. It's the interface. So, you know, Apple is in the driver's seat here. And I don't think Apple is that interested in inching the prices up. But inflation is there. The companies want Apple to try something different. It's going to be interesting to see how this develops. Apple wants to be the leader in this industry.

NGUYEN: Yes, they do.

VELSHI: It's going to hold on to whatever it can.

NGUYEN: Well, it's all about that mighty dollar.

VELSHI: Absolutely.

NGUYEN: We'll see how that plays out. Ali, thank you.

VELSHI: See you in a bit.

HARRIS: Pope John Paul II passed away one year ago this weekend. Just ahead, a fascinating look inside the secret world of the Vatican. We will preview this weekend's all new "CNN PRESENTS: The Last Days of John Paul Ii."

But first, Jennifer Westhoven with our weekly series, "Life After Work."

(BEGIN VIDEOTAPE)

TOM PATTY, RETIREE (singing): Living on the island...

JENNIFER WESTHOVEN, CNN CORRESPONDENT (voice-over): Tom Patty is living his dream, retired in Southern California.

PATTY (singing): This is a place where I feel so live.

(speaking): I was never one of these people who lived to work. And I always had a great time every weekend, and I figured if every day could be a weekend, that would be a good life.

WESTHOVEN: Tom used to be an ad agency president, but he was always actively planning to just bike, sail and play his guitar in retirement.

PATTY: Once I stopped working, I got more into music and somebody taught me how to write a song and I like that. It was really neat. I wrote 15 or so songs and whittled it down to ten and decided they weren't awful. And then I got a guy from The Beach Boys to help me produce a CD and it was a wonderful experience. It was really terrific.

WESTHOVEN: Tom's album didn't hit the charts, but he got to do something that he loved -- writing songs that capture his laid-back lifestyle.

PATTY (singing): It's a place where I feel so alive.

WESTHOVEN: Living in the O.C., Tom proves life after work can be one long weekend.

PATTY (speaking): This is my 2,365th day of being on retirement. A very good friend of mine had a great idea: start a journal when you retire. And I've done it every day. At the end of every day, I write another great day in Dana Point.

(singing): This is where I belong.

WESTHOVEN: Jennifer Westhoven, CNN.

(END VIDEOTAPE)

(COMMERCIAL BREAK)

HARRIS: In Pope John Paul II's final hours, thousands gathered in St. Peter's Square. His closest aides flocked to his bedside. It seemed the whole world kept vigil. Most of the world relied on official proclamations for news, but one year later, you can see what really happened inside the Apostolic Palace.

CNN faith and values correspondent Delia Gallagher went back for a two-hour "CNN PRESENTS: The Last Days of John Paul II." Here's a preview.

(BEGIN VIDEOTAPE)

UNIDENTIFIED MALE: Once you actually got to the mass, it was as if all that energy, you know, all of that need to grieve and to pray and to quietly reflect, all of that was somehow unleashed in one final round of applause, so to speak, for the amazing gift that these people believed, you know, that John Paul II had been for the church.

UNIDENTIFIED FEMALE (through translator): It was a moment of joy because his journey through life was wonderful. He kept the faith and he was rewarded. It was a triumph.

(MUSIC)

UNIDENTIFIED MALE (through translator): I believe that he left the church and the world his love. How else can you explain that even after the death all the people came to be with him?

UNIDENTIFIED MALE: At the very end, of course, the last thing that one saw is the papal gentlemen elevating the coffin, carrying the body of John Paul II, taking it towards the central door in St. Peter's, and then turning it around, you know, for one final salute to the crowd before they headed in to go down to the grotto for the burial.

UNIDENTIFIED MALE: We were in and we were ahead of it, waiting for him to pass by. So once they slammed those doors, it was utter silence in St. Peter's Basilica. All you can hear was the pallbearers bringing the coffin through. And we were on either side, about six feet between us, of the long aisle leading up to the altar. Because they had to bring the body down the crypt, where it was to be buried.

And there was no music. There was no sound. We just watched him pass for the last time. When cardinals greet the pope, they always take off the teceros (ph), the red skull cap, in -- you know, out of respect. And you put it back on to talk to him. And, quite spontaneously, one by one, as he went by, we each took off our teceros and then they took him down. He was a great man.

(END VIDEOTAPE)

HARRIS: Delia, this is a year later. Cardinal George of Chicago is talking to you about the final days a year later, and he's still emotional? And there he is on camera breaking down.

DELIA GALLAGHER, CNN FAITH AND VALUES CORRESPONDENT: All of these interviews were like that. All of these interviews were emotional, were personal moments about the last hours of the pope, about going to his bedside.

The man you saw earlier was the pope's private secretary, Cardinal Stanislaw Dziwisz. He has never spoken before on record on American television about his last moments.

HARRIS: Forty years and hasn't spoken.

GALLAGHER: No. He's a very discreet man. You could never get him on record when he worked for the pope, as with all the rest of these people. And we went and visited him in Krakow. There you see the pope's private chapel in Krakow, Poland, where John Paul II spent the first years of his life as archbishop.

And Cardinal Dziwisz told us around there and told us some of the stories of the nuns peeking through the key hole to see what the pope was doing because he would lock himself in there for hours and hours at a time and they would see him prostrate on the floor, praying.

And he told us numerous stories about his life with the pope.

HARRIS: Well let me stay here for a second here. What does a man like that do 40 years in service of Pope John Paul II -- what does a man like that do now with the rest of his life?

GALLAGHER: Well he's a very interesting figure, because as I said, he was really the pope's gate keeper. And if you wanted to get to the see the pope, if you wanted an appointment with the pope, you always went through him, called him Stanislaw Dziwisz.

And he was very discrete, never really spoke, but always very welcoming and he was made a cardinal. He was made a cardinal just in the last consistory. And he is now back in Krakow in the pope's house.

HARRIS: Full circle.

GALLAGHER: So he feels like -- he says exactly that thing, that he feels like the pope led him by the hand to Rome and sort of spiritually brought him back to Krakow.

HARRIS: And Delia, I have to ask you. Inside the secret world of the Vatican, are we hyping that? Is it really a secret world?

GALLAGHER: Yes, I think to a large extent it is, because of course it's a world which is filled with very discrete people. They don't look for press, they don't like to talk to the press.

So as a journalist and having covered it for seven years, I know that it was very difficult to get them to talk, especially on camera. And that was one of wonderful thins about doing this special, is that the people that we asked to speak on camera about very personal times, agreed.

HARRIS: I have to ask you, what are we going to see when folks tune in -- first of all, were you surprised at the amount of access you were actually given?

GALLAGHER: Yes, yes. I was surprised that -- these are essentially the pope's best friends, his colleagues, the pope's doctor, who was also another man who of course would never speak.

He brought us into the hospital, he talked to us about those two hospital visits, about the tracheotomy of the pope. And then we spoke about the conclave and some of the interesting things that happened when the doors of the Sistine Chapel were shut and we couldn't see inside of them.

HARRIS: Can't wait to see it, this weekend on CNN. Boy, this is going to be great. Delia, good to see you too.

GALLAGHER: Thank you. HARRIS: Back to New York for you now?

GALLAGHER: Yes.

HARRIS: OK, good to see you. It is an all new "CNN PRESENTS: The Last Days of John Paul II." Watch it at 7:00 Eastern on Saturday and Sunday, right here on CNN. Betty.

NGUYEN: That is going to be truly fascinating, Tony, can't wait to see it.

Well bag screening machines at the Nashville Airport are back up and running. But the headaches linger for passengers. A computer glitch is blamed for causing the machines to shut down for five hours this morning. Carry-on bags had to be searched by hand and soon the lines at the checkpoints, well they snaked all the way around the sidewalks outside.

The main road through Chicago's south side is the Dan Ryan Expressway. But Chicagoans may be excused if they start calling it the Damn Ryan Expressway. Can I say that on T.V.? The rush hour commute is no picnic. In the best of times, and times are soon to get worse. A two-year reconstruction project begins this weekend. And while it's underway, only half of the usual number of lanes will be open. Chicago mayor Richard Daley is urging drivers to take buses or the "L" instead.

New technology nabs human smugglers along the Mexican border. More on that developing story, right after a quick break. The news keeps coming, we'll keep bringing it to you. More LIVE FROM.

(COMMERCIAL BREAK)

NGUYEN: President Bush and the leaders of Mexico and Canada have wrapped up their summit in Cancun. They discussed trade, border security and of course, immigration. Our White House correspondent Elaine Quijano traveled with the president.

(BEGIN VIDEOTAPE)

ELAINE QUIJANO, CNN WHITE HOUSE CORRESPONDENT: After two days of meetings, no major announcement and still simmering the red-hot issue of illegal immigration.

(voice-over): With the topic boiling over in Washington, President Bush did not back away from his controversial temporary guest worker proposal. But when asked, he refused to say he would use his veto if Congress sent him an immigration bill without the guest worker program.

GEORGE W. BUSH, PRESIDENT OF THE UNITED STATES: I believe a guest worker program would help us rid the society and the border of the coyotes who smuggle people in the back of the 18 wheelers. I believe it will help get rid of the document forgers. I believe it will help people on both sides of our border. QUIJANO: Mexican President Vicente Fox acknowledged dealing with the issue is a shared responsibility and said that Mexico is taking steps to secure it's northern and southern border.

On the Canadian side, that country's new prime minister, Stephen Harper, told President Bush he is concerned about a U.S. law that will require Canadians to president a passport-like document before crossing the U.S./Canada border.

(on camera): President Bush said he believes the measure can be implemented in such a way that facilitates travel and trade between the two countries. Elaine Quijano, CNN, Cancun, Mexico.

(END VIDEOTAPE)

HARRIS: Border security is another issue that's part of the immigration debate. And still narrower, human smuggling that goes across our borders with Canada and Mexico.

Take a look at this picture, a good look at this picture. Border patrol agents using new technology to apprehend human smugglers. There you see two people in this truck. And the truck was actually crossing the Peace Bridge that gets you in to Buffalo, New York.

On the phone with us now is U.S. customs and border control officer Kevin Corsaro. Kevin, good to talk to you, thanks for your time.

KEVIN CORSARO, OFFICER, CUSTOMS & BORDER CONTROL: You're welcome.

HARRIS: Boy, tell us about this technology that was used because this -- it looks like some kind of an infrared technology, but I know that's not quite what it is. So why don't you describe it for us.

CORSARO: Right, it's actually gamma ray technology. And it takes a scan of the contents. Customs and border protection officers are able to manipulate that scan to look for any anomaly that's inconsistent with that of the manifested freight.

HARRIS: OK, now just to get more of the details on this, these are two Guyanese nationals, I understand?

CORSARO: That's correct.

HARRIS: OK, and this happened on Wednesday?

CORSARO: Wednesday March 29th at approximately 12:30 a.m.

HARRIS: Hey are what the broader applications for this technology? It seems to me you could use this in the whole port security debate as well.

CORSARO: Well absolutely. I mean, the technology is there to help us execute our primary law enforcement issue, when is to stop terrorists and weapons of terror from entering the country. But it also has the dual functionality, we also use it to discover contraband within containers and rail cars.

HARRIS: And how widely is it being used now?

CORSARO: Well we have over 170 of the large scale, non-intrusive inspection devices deployed throughout the country.

HARRIS: OK, and do you expect that this will roll out into a greater degree?

CORSARO: I would hope so. We've used it in Buffalo with great success.

HARRIS: So what has to happen for it to be even more widespread in its use?

CORSARO: Well we are in the process of actually deploying additional units as we speak. It's an ongoing process.

HARRIS: And this is certainly a situation that can be used at the ports across the country to help us screen more of the containers that come into the country?

CORSARO: Absolutely.

HARRIS: All right, now, there you go. That sort of sums it up. Kevin, we appreciate your time.

CORSARO: You're welcome.

HARRIS: OK, more LIVE FROM right after this.

(COMMERCIAL BREAK)

HARRIS: You've heard of clawing your way to the top.

NGUYEN: How about clawing your way to the big top?

HARRIS: Duh!

NGUYEN: Yes. Most cat owners figure they're lucky if they can get kitty to use the litter box. Well, a former circus clown realized his feline pals had untapped potential. Check that out. Oh my!

HARRIS: Well, there's talent.

NGUYEN: I bet the dog didn't like that so much.

HARRIS: Sure.

NGUYEN: Through patience and a liberal use of cat treats, the Moscow Cat Circus was born. Now that was 30 years ago. It is now playing off Broadway in New York, and will tour the U.S. Not bad for a business that started out from scratch -- Tony.

HARRIS: Nice. Time now to check in with CNN's Wolf Blitzer. He is standing by in "THE SITUATION ROOM" to tell us what's coming up at the top of the hour. Hi, Wolf.

WOLF BLITZER, CNN ANCHOR: Hi, Tony, thanks very much.

Coming up at the top of the hour, President Bush facing censure from the U.S. Congress. But is it all bark with no bite? We're taking you behind the headlines.

And inside the World Trade Center, that chilling 911 tapes. Hear what happened minutes before the building collapsed.

Also, Bill Clinton one on one. He's sitting down with Larry King. We have it in "THE SITUATION ROOM."

And assassins' game. A killer new pastime that's raising eyebrows.

All that, Tony, Betty, right here in "THE SITUATION ROOM."

NGUYEN: We'll be watching. Yes, and we're back in just a moment. More LIVE FROM right after this.

(COMMERCIAL BREAK)

(MARKET REPORT)

TO ORDER A VIDEO OF THIS TRANSCRIPT, PLEASE CALL 800-CNN-NEWS OR USE OUR SECURE ONLINE ORDER FORM LOCATED AT www.fdch.com