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Internet I.D. Thieves; 'Paging Dr. Gupta'

Aired June 07, 2005 - 11:30   ET

THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.

THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.


DARYN KAGAN, CNN ANCHOR: Authorities looking for a missing Alabama teenager in Aruba say they have found a bloody man's shirt and a pair of women's sunglasses, but they don't know if the items are related to Natalee Holloway's disappearance eight days ago. Two men charged in the case could go before a judge tomorrow.
New York's Olympic dreams are in peril. A state panel failed to approve hundreds of millions of dollars for a new stadium. That would have been the key to luring the 2012 Summer Games. The mayor, Michael Bloomberg, says he's contemplating yanking the city's bid all together.

And Detroit motors its way into the NBA finals. Last night, the Pistons beat the Miami Heat. Did you see this game? It was fantastic. 88-82, the final score. After a grueling seven-game battle in the Eastern conference, the Pistons will face the Spurs in San Antonio when the finals begin on Thursday.

It has happened again. This time, millions of Citigroup customers are getting word that their personal information may be at risk. It's the latest major glitch in handling consumer data. Citigroup says UPS lost computer tapes containing information on nearly 4 million customers. The tapes were misplaced on their way to a credit bureau. Customers with accounts at City Financial retail services were affected. The company says there's been no evidence of theft or fraud.

Personal information that is lost or stolen can end up in a virtual black market for identity thieves. Technology correspondent Daniel Sieberg takes us inside this cyberworld where con artists are on the prowl.

(BEGIN VIDEOTAPE)

DAN CLEMONS, CARD COPS: Here's a thief that says he has a Citibank credit card or checking account and he wants to be paid via WU which is Western Union to make a deal. And if you want to make a deal with him message him.

DANIEL SIEBERG, CNN CORRESPONDENT (voice over): Dan Clemons of Card Cops doesn't carry a badge or a gun but he is on patrol in cyberspace, in virtual black markets. Where thieves buy, sell and barter personal information in underground chat rooms. The format is called IRC or Internet Relay Chat a low frequency hum in the worldwide web. Think of it as the Internet equivalent of C.B. radio.

CLEMONS: This is just a guy posting that he has hacked into checking account with a $2,100 balance and he has X'ed the numbers he is proving he has access to it and he wants to trade for some type of tool or ware and he wants to split the money on this account.

SIEBERG: So this is somebody's checking account just waiting to be robbed?

CLEMONS: Yes, yes. And he is looking for help. Looking for an accomplice.

SIEBERG: It is a live look at identity theft. Chitchat among con artists happening in real time. If you have heard about personal data being stolen, a lot of it ends up here.

CLEMONS: This is what they call a gold profile. This is all the information on this lady. We have her e-mail address, eBay account, PayPal account; we have a first name, last name. We have her address, phone. We even have her Social Security number. We have her M.N.M, which is mother's maiden name. If the thief has this information, he can absolutely rip this lady's identity off in seconds.

SIEBERG: Dan help me understand this I.D. thief community or black market, if you will. Each of those names down the right-hand side there, they're actual people in this virtual world trading all of this very real data in real time?

CLEMONS: That is correct. These people in the chat room. They're usually in Europe and they're trading credit cards and identities. They're swapping out different types of wares and tools so they can commit crimes. But they're real. They're doing this right now.

SIEBERG: Clemons doesn't have the means to track down the criminals, but he earns his living by spreading the word. His team alerts law enforcement, credit card associations and merchants, many of whom pay for his information. And he even notifies consumers whenever they spot a crime in the making.

CLEMONS: Hello Nestor, my name is Dan Clemons with Card Cops and I'm investigating some fraud on your MasterCard ending in 1992.

SIEBERG: A man named Nestor's entire personal profile is posted. We have no trouble calling him since, well, we have his home number. How do you feel knowing that all of this personal information of yours is in this chat room where anybody could come across it and buy and sell it how does that make you feel?

NESTOR: Oh, my gosh. It's in a chat room?

CLEMONS: Yes.

NESTOR: Well, no wonder because at this moment I'm still getting charges from -- even from Spain, Italy.

SIEBERG: Does it scare you that this is happening?

NESTOR: Well, it does, yes. SIEBERG: Is it too late for Nestor now that this information is out there, Dan?

CLEMONS: Well, it's too late in one regard, but Nestor, you can put a fraud alert on your credit file.

NESTOR: Well, I did that.

CLEMONS: You did that? That's good.

SIEBERG: A little later, Clemons gets a private communication. Somebody's messaging you right now?

CLEMONS: Right.

SIEBERG: On here?

CLEMONS: They are sending me an instant message. Let's see what they have to say.

SIEBERG: What do they often want?

CLEMONS: This particular gentleman is offering credit cards with CVV 2. Full info and PayPal, so he has those available and he wants to either sell them to me or trade them to me.

SIEBERG: A whole new meaning to the phrase online shopping. Price tags on your priceless information. Bought and sold in a marketplace right under our noses.

Daniel Sieberg, CNN, Calabasas, California.

(END VIDEOTAPE)

KAGAN: That was incredible stuff. Underground chat rooms, companies losing data and now this other concern, wireless computer technology that could put your personal information at risk.

Mark Rasch is a former Justice Department official and computer security consultant. He's joining me from Baltimore with advice on protecting yourself. Mark, good morning.

MARK RASCH, COMPUTER SECURITY CONSULTANT: Good morning, Daryn.

KAGAN: Were you able to hear that piece that just we ran before you?

RASCH: Yes, I was. And this type of fraud is rampant. Once somebody can get your personal information, they're going to go out and sell it. They'll sell it in Europe, they'll sell it in Asia, they'll sell it anywhere that they can get a market for it.

KAGAN: And make -- so it makes a good point, both you and Daniel Sieberg's piece. This is borderless crime. There's only so much the U.S. government can do. RASCH: That's right. And you know, these chat rooms are also borderless and virtual. And there are Web pages and chat rooms where you can go to and they'll say, you tell me what information you want and I'll give you a price on hacking in and stealing that.

KAGAN: Let's talk about the news of the day. Citigroup losing -- well, they say UPS lost the tapes. But just the idea, you're going to send tapes with this kind of information through a simple UPS service. That seems kind of bizarre.

RASCH: Well, that kind of stuff happens constantly. You know, data has to be portable and you've got to get it from one place to another. And there's no way that's absolutely secure. You can transfer it over the Internet, you can transfer it online, you can transfer it one way or another, physically courier it. Any way has risk. What really we ought to start doing is establishing standards, that whenever these kind of databases are moved from one place to another, the reasonable thing to do is to encrypt them.

KAGAN: Let's talk about -- instead of pointing the fingers at corporations and their poor security, biggest mistake you see individuals -- people in your own life. Biggest mistake we make?

RASCH: Well, probably the biggest mistake is not doing anything at all. We put on a wireless router, we put on a wireless hub. We connect to the Internet through a broadband connection, no passwords, no fire walls, no anti-virus software, no anti-spyware software. We just do nothing. That's the biggest mistake.

KAGAN: But you say there's a difference between having your laptop wireless and using a Blackberry or a device like that.

RASCH: If you use a Blackberry or a cell phone, there's already built-in encryption into those things, so that, you know, when you get e-mail through your Blackberry, at least the method by which it's being transmitted from your corporate network to your Blackberry is encrypted and reasonably secure. Of course, if you lose the Blackberry, then anybody has all that data.

KAGAN: And basically just never assume you're safe? It's a big, scary world out there?

RASCH: That's right. I mean, you know, there was the old buttons that people used to wear that say "Question Authority." And that means have a certain amount of cynicism. If you get an unsolicited e-mail telling you that your PayPal account is the about to expire, you know...

KAGAN: I got that.

RASCH: I think I get about 30 of those a day. Or if you get one that says something like, you know, please contact your bank, be very weary. Because when you click on that to go to PayPal, you're going to think that you are at PayPal, you're going to think that you are at your bank and the odds are pretty good that you're not.

KAGAN: Well, the first clue was, I don't have a PayPal account.

RASCH: That's a good way to know.

KAGAN: Bright bulb right here. They didn't get me on that one.

RASCH: The second thing that Dan was talking about is the idea of putting yourself on a credit fraud watch.

KAGAN: Right.

RASCH: And that is contacting the credit bureaus. And I think that everybody should do this.

KAGAN: But when you do that, as someone who enjoys shopping time to time, when you go to hand over your credit card, are you going to be slowing down yourself in your regular shopping situation?

RASCH: Not in your regular shopping, but in applying for credit. So if you want to get instant credit at Best Buy, they're going to want to call you back. But all you're doing is saying, look, you can give me the credit, just call me and make sure it's me who's applying for it and not somebody in Nigeria.

KAGAN: Well, yes, and you probably shouldn't being doing that anyway, because then you rack up your credit cards and that's a whole other segment right there.

RASCH: Yes, you know, it's nice to have some limit on how you can use your credit card.

KAGAN: Exactly. Mark, thanks for the tips. Mark Rasch.

RASCH: Thank you

KAGAN: Appreciate your time.

Well, at 10:00, we're going to show you where -- the most vulnerable ways to protect yourself. "At Risk: Your Privacy," on a special edition of "NEWSNIGHT" with Aaron Brown. CNN primetime tonight, 10:00 Eastern.

For years parents have encouraged kids to drink their milk, but is that advice making them fat?

Plus, a child therapist ditches the office in favor of the great outdoors. These story coming up in our "Daily Dose" segment.

(COMMERCIAL BREAK)

KAGAN: Encouraging your kids to drink lots of milk might be making them fat. A new study of more than 12,000 kids found that those who drank more than three glasses of milk a day gained more weight than those who drank less. And surprisingly, skim milk is no better than whole milk. Researchers say that's because the culprit isn't dairy fat, but rather calories that are causing the weight gain. It's a new way to approach therapy. Some therapists are exercising with their patients to help work out some serious emotional issues. We're "Paging Dr. Gupta" for more on the therapy on the go.

(BEGIN VIDEOTAPE)

UNIDENTIFIED MALE: What about with the kids at school, when you're having difficulties with them, what do you do?

UNIDENTIFIED MALE: Nothing, really. Just ignore them.

DR. SANJAY GUPTA, CNN MEDICAL CORRESPONDENT (voice-over): This might look like a father and son rollerblading in the park at first glance, but it is an actually an outdoor therapy session hand crafted for Generation Y. Thirteen-year-old Alex was a patient of Dr. Erik Fisher, trying to get to the root of some anger issues. Alex's mother knew he had a serious rage issue when he threw a desk in his classroom.

UNIDENTIFIED MALE: So let me ask you this, do you ever feel like you are just a piece of a tree?

UNIDENTIFIED MALE: Sometimes.

UNIDENTIFIED MALE: And do you feel like people are picking the bark off you?

UNIDENTIFIED MALE: Yes.

UNIDENTIFIED MALE: And when they pull the bark off, how do you feel?

UNIDENTIFIED MALE: Mad.

UNIDENTIFIED MALE: Mad. So what are you going to do when you feel like they're pick the bark off of you?

UNIDENTIFIED MALE: Peel the bark off.

UNIDENTIFIED MALE: Peel their bark off.

GUPTA: Dr. Fisher is one of a growing number of therapists who takes his sessions outdoor, rollerblading, walking and throwing football with his patient. The theory is this, go ahead and allow patients to become distracted by their activities. This allows them to open up about problems they may have not otherwise discussed, and it may even speed up the healing process.

ERIK FISHER, PSYCHOLOGIST/AUTHOR: So it's a matter of, for me, it's stepping out of the box, knowing that we often, People often do therapy from these boxes, and this is the way we're taught, and I just see that there's so much more to life and to therapy and to what we're doing to help people grow that's not in our office, and it's not in our books. It's in our souls, and that's what I try to reach, is somebody's soul. GUPTA: For Alex, it seems to be working. He says he's learned a lot of valuable coping skills while simply being outside with Dr. Fisher.

UNIDENTIFIED FEMALE: What do you do when you get angry now?

ALEX GLASS, DR. FISHER'S PATIENT: Wait until I get home and talk to my mom about it.

GUPTA: Alex's mom says she started seeing results in Alex as soon as they branched out from traditional therapy methods.

SHERI MUSSELMAN, ALEX'S MOTHER: The key is, I don't think Alex felt like he was going to therapy. So there wasn't the stigma of, hey, I've got to go to therapy. There's something wrong with me, because I'm going to a therapist. It wasn't like going to a therapist. So he felt OK with what was going on.

ALEX GLASS: Hopefully, you know...

FISHER: How old is he?

GLASS: Six.

FISHER: Really? Wow.

GUPTA: Dr. Sanjay Gupta, CNN reporting.

(END VIDEOTAPE)

KAGAN: Dr. Gupta says that while this type of therapy is beneficial to a lot of people, there are some things to consider. For example, confidentiality issues or the need for a place to handle emotional issues. You also might want to put a helmet on when you go rollerblading.

To get you "Daily Dose" health news online, log on to our Web site. You'll find the latest medical news, a health library and information on diet and fitness. The address is CNN.com/health.

If you're a fan of the movie "Meet the Fockers" or if you own a cat, this might interest you. Stop it right now. OK, we're going to tell you how to potty train your kitty. Good boy. Coming up.

(COMMERCIAL BREAK)

KAGAN: We have a lot more to get to this hour, but first, here's a preview of what's coming up in the noon hour on "YOUR WORLD TODAY" with Zain Verjee and Jim Clancy.

JIM CLANCY, CNN ANCHOR: Hi, I'm Jim Clancy.

ZAIN VERJEE, CNN ANCHOR: And I'm Zain Verjee.

Coming up next hour on "YOUR WORLD TODAY," we're going to be looking at U.S. and Iraqi troops on the offensive against insurgents close to the border of Syria.

CLANCY: We'll be there, too, as a loyal ally comes to the White House seeking a bigger U.S. commitment for Africa's poor.

VERJEE: And it's all in the family. A dose of nepotism on the board of the British football club known as the world's richest.

CLANCY: All that coming up on "YOUR WORLD TODAY." Join us.

KAGAN: We look forward to that.

(STOCK MARKET REPORT)

KAGAN: This is going to be the story that people take away from this newscast. Sometimes pets seem to forget that we humans forget that they're animals. They seem to have thoughts and feelings just like the rest of us.

An Australian couple has taken this a step further. They want to help you toilet train your cat. Yes, they are here for you. CNN's Andrew Brown has more.

(BEGIN VIDEOTAPE)

ANDREW BROWN, CNN CORRESPONDENT (voice-over): The movie "Meet the Fockers," which features a cat operating a flush toilet, was a big inspiration to Jo Lapidge. After seeing the film, she decided all cats should be able to use the bathroom and Doogle (ph), her own kitten, was soon encouraged to change his habits.

JO LAPIDGE, LITTER KWITTER: Good boy.

BROWN: Lapidge designed a plastic disk that fits over a toilet. When the cat gets used to it, another disk with a hole in the middle is added, then another one with a bigger hole. Eventually, the cat learns to balance on the toilet seat. That's the theory anyway.

J. LAPIDGE: I think the biggest breakthrough point was to actually see him wee down the hole.

BROWN: After being flooded with inquiries, Jo and her husband Terry launched a product called Litter Kwitter. It's meant to wean cats away from their litter trays.

TERRY LAPIDGE, LITTER KWITTER: I guess the next step is the most difficult, which is finding a manufacturer.

BROWN: Last month, the Lapidges began making Litter Kwitter at a factory near their home in Sydney, Australia. But the cost of production is so high, in the future, Jo and Terry want Litter Kwitter manufactured 7,000 kilometers away from Sydney, in China, because labor there is cheap. They've received numerous offers.

T. LAPIDGE: At the moment, these people are just messages in our inbox. We don't know who's real, who isn't. BROWN: So what should the Lapidges do? Well, many China experts recommend manufacturers based in Hong Kong because these firms are generally transparent and have to comply with Western-style laws. Firms based in mainland China are tougher to evaluate.

SPENCER MA, CPA AUSTRALIA: They are very reluctant to release the financial information. Even if they do, the accuracy could be an issue.

BROWN: The Lapidges can protect themselves in other ways. If there's a dispute with a supplier, their bank can withhold payments. They can draft a confidentiality agreement to safeguard their designs and make sure all shipments are insured.

The Lapidges recently found a potential business partner they like in Hong Kong. That could save them a lot of money, although it won't solve all their cost problems.

(on camera): They must also consider the price of fame. Doogle now considers himself quite a celebrity.

J. LAPIDGE: He has put an order in for Evian water, hasn't he, for his drinking bowl.

T. LAPIDGE: He wants white lilys every morning in his trailer.

J. LAPIDGE: It's getting a little out of hand.

BROWN: Andrew Brown, CNN, Sydney.

(END VIDEOTAPE)

KAGAN: Well, good luck to them. And when they come up with a Litter Kwitter for a three-legged cat, give me a call. We'll see what we can do with Tripod.

(WEATHER REPORT)

KAGAN: And that's going to do it for me. I'm Daryn Kagan. International news for you up next. Stay tuned for "YOUR WORLD TODAY." Jim Clancy and Zain Verjee are with you after a quick break at the top of the hour. I'll see you tomorrow morning.

(COMMERCIAL BREAK)

TO ORDER A VIDEO OF THIS TRANSCRIPT, PLEASE CALL 800-CNN-NEWS OR USE OUR SECURE ONLINE ORDER FORM LOCATED AT www.fdch.com


Aired June 7, 2005 - 11:30   ET
THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.
DARYN KAGAN, CNN ANCHOR: Authorities looking for a missing Alabama teenager in Aruba say they have found a bloody man's shirt and a pair of women's sunglasses, but they don't know if the items are related to Natalee Holloway's disappearance eight days ago. Two men charged in the case could go before a judge tomorrow.
New York's Olympic dreams are in peril. A state panel failed to approve hundreds of millions of dollars for a new stadium. That would have been the key to luring the 2012 Summer Games. The mayor, Michael Bloomberg, says he's contemplating yanking the city's bid all together.

And Detroit motors its way into the NBA finals. Last night, the Pistons beat the Miami Heat. Did you see this game? It was fantastic. 88-82, the final score. After a grueling seven-game battle in the Eastern conference, the Pistons will face the Spurs in San Antonio when the finals begin on Thursday.

It has happened again. This time, millions of Citigroup customers are getting word that their personal information may be at risk. It's the latest major glitch in handling consumer data. Citigroup says UPS lost computer tapes containing information on nearly 4 million customers. The tapes were misplaced on their way to a credit bureau. Customers with accounts at City Financial retail services were affected. The company says there's been no evidence of theft or fraud.

Personal information that is lost or stolen can end up in a virtual black market for identity thieves. Technology correspondent Daniel Sieberg takes us inside this cyberworld where con artists are on the prowl.

(BEGIN VIDEOTAPE)

DAN CLEMONS, CARD COPS: Here's a thief that says he has a Citibank credit card or checking account and he wants to be paid via WU which is Western Union to make a deal. And if you want to make a deal with him message him.

DANIEL SIEBERG, CNN CORRESPONDENT (voice over): Dan Clemons of Card Cops doesn't carry a badge or a gun but he is on patrol in cyberspace, in virtual black markets. Where thieves buy, sell and barter personal information in underground chat rooms. The format is called IRC or Internet Relay Chat a low frequency hum in the worldwide web. Think of it as the Internet equivalent of C.B. radio.

CLEMONS: This is just a guy posting that he has hacked into checking account with a $2,100 balance and he has X'ed the numbers he is proving he has access to it and he wants to trade for some type of tool or ware and he wants to split the money on this account.

SIEBERG: So this is somebody's checking account just waiting to be robbed?

CLEMONS: Yes, yes. And he is looking for help. Looking for an accomplice.

SIEBERG: It is a live look at identity theft. Chitchat among con artists happening in real time. If you have heard about personal data being stolen, a lot of it ends up here.

CLEMONS: This is what they call a gold profile. This is all the information on this lady. We have her e-mail address, eBay account, PayPal account; we have a first name, last name. We have her address, phone. We even have her Social Security number. We have her M.N.M, which is mother's maiden name. If the thief has this information, he can absolutely rip this lady's identity off in seconds.

SIEBERG: Dan help me understand this I.D. thief community or black market, if you will. Each of those names down the right-hand side there, they're actual people in this virtual world trading all of this very real data in real time?

CLEMONS: That is correct. These people in the chat room. They're usually in Europe and they're trading credit cards and identities. They're swapping out different types of wares and tools so they can commit crimes. But they're real. They're doing this right now.

SIEBERG: Clemons doesn't have the means to track down the criminals, but he earns his living by spreading the word. His team alerts law enforcement, credit card associations and merchants, many of whom pay for his information. And he even notifies consumers whenever they spot a crime in the making.

CLEMONS: Hello Nestor, my name is Dan Clemons with Card Cops and I'm investigating some fraud on your MasterCard ending in 1992.

SIEBERG: A man named Nestor's entire personal profile is posted. We have no trouble calling him since, well, we have his home number. How do you feel knowing that all of this personal information of yours is in this chat room where anybody could come across it and buy and sell it how does that make you feel?

NESTOR: Oh, my gosh. It's in a chat room?

CLEMONS: Yes.

NESTOR: Well, no wonder because at this moment I'm still getting charges from -- even from Spain, Italy.

SIEBERG: Does it scare you that this is happening?

NESTOR: Well, it does, yes. SIEBERG: Is it too late for Nestor now that this information is out there, Dan?

CLEMONS: Well, it's too late in one regard, but Nestor, you can put a fraud alert on your credit file.

NESTOR: Well, I did that.

CLEMONS: You did that? That's good.

SIEBERG: A little later, Clemons gets a private communication. Somebody's messaging you right now?

CLEMONS: Right.

SIEBERG: On here?

CLEMONS: They are sending me an instant message. Let's see what they have to say.

SIEBERG: What do they often want?

CLEMONS: This particular gentleman is offering credit cards with CVV 2. Full info and PayPal, so he has those available and he wants to either sell them to me or trade them to me.

SIEBERG: A whole new meaning to the phrase online shopping. Price tags on your priceless information. Bought and sold in a marketplace right under our noses.

Daniel Sieberg, CNN, Calabasas, California.

(END VIDEOTAPE)

KAGAN: That was incredible stuff. Underground chat rooms, companies losing data and now this other concern, wireless computer technology that could put your personal information at risk.

Mark Rasch is a former Justice Department official and computer security consultant. He's joining me from Baltimore with advice on protecting yourself. Mark, good morning.

MARK RASCH, COMPUTER SECURITY CONSULTANT: Good morning, Daryn.

KAGAN: Were you able to hear that piece that just we ran before you?

RASCH: Yes, I was. And this type of fraud is rampant. Once somebody can get your personal information, they're going to go out and sell it. They'll sell it in Europe, they'll sell it in Asia, they'll sell it anywhere that they can get a market for it.

KAGAN: And make -- so it makes a good point, both you and Daniel Sieberg's piece. This is borderless crime. There's only so much the U.S. government can do. RASCH: That's right. And you know, these chat rooms are also borderless and virtual. And there are Web pages and chat rooms where you can go to and they'll say, you tell me what information you want and I'll give you a price on hacking in and stealing that.

KAGAN: Let's talk about the news of the day. Citigroup losing -- well, they say UPS lost the tapes. But just the idea, you're going to send tapes with this kind of information through a simple UPS service. That seems kind of bizarre.

RASCH: Well, that kind of stuff happens constantly. You know, data has to be portable and you've got to get it from one place to another. And there's no way that's absolutely secure. You can transfer it over the Internet, you can transfer it online, you can transfer it one way or another, physically courier it. Any way has risk. What really we ought to start doing is establishing standards, that whenever these kind of databases are moved from one place to another, the reasonable thing to do is to encrypt them.

KAGAN: Let's talk about -- instead of pointing the fingers at corporations and their poor security, biggest mistake you see individuals -- people in your own life. Biggest mistake we make?

RASCH: Well, probably the biggest mistake is not doing anything at all. We put on a wireless router, we put on a wireless hub. We connect to the Internet through a broadband connection, no passwords, no fire walls, no anti-virus software, no anti-spyware software. We just do nothing. That's the biggest mistake.

KAGAN: But you say there's a difference between having your laptop wireless and using a Blackberry or a device like that.

RASCH: If you use a Blackberry or a cell phone, there's already built-in encryption into those things, so that, you know, when you get e-mail through your Blackberry, at least the method by which it's being transmitted from your corporate network to your Blackberry is encrypted and reasonably secure. Of course, if you lose the Blackberry, then anybody has all that data.

KAGAN: And basically just never assume you're safe? It's a big, scary world out there?

RASCH: That's right. I mean, you know, there was the old buttons that people used to wear that say "Question Authority." And that means have a certain amount of cynicism. If you get an unsolicited e-mail telling you that your PayPal account is the about to expire, you know...

KAGAN: I got that.

RASCH: I think I get about 30 of those a day. Or if you get one that says something like, you know, please contact your bank, be very weary. Because when you click on that to go to PayPal, you're going to think that you are at PayPal, you're going to think that you are at your bank and the odds are pretty good that you're not.

KAGAN: Well, the first clue was, I don't have a PayPal account.

RASCH: That's a good way to know.

KAGAN: Bright bulb right here. They didn't get me on that one.

RASCH: The second thing that Dan was talking about is the idea of putting yourself on a credit fraud watch.

KAGAN: Right.

RASCH: And that is contacting the credit bureaus. And I think that everybody should do this.

KAGAN: But when you do that, as someone who enjoys shopping time to time, when you go to hand over your credit card, are you going to be slowing down yourself in your regular shopping situation?

RASCH: Not in your regular shopping, but in applying for credit. So if you want to get instant credit at Best Buy, they're going to want to call you back. But all you're doing is saying, look, you can give me the credit, just call me and make sure it's me who's applying for it and not somebody in Nigeria.

KAGAN: Well, yes, and you probably shouldn't being doing that anyway, because then you rack up your credit cards and that's a whole other segment right there.

RASCH: Yes, you know, it's nice to have some limit on how you can use your credit card.

KAGAN: Exactly. Mark, thanks for the tips. Mark Rasch.

RASCH: Thank you

KAGAN: Appreciate your time.

Well, at 10:00, we're going to show you where -- the most vulnerable ways to protect yourself. "At Risk: Your Privacy," on a special edition of "NEWSNIGHT" with Aaron Brown. CNN primetime tonight, 10:00 Eastern.

For years parents have encouraged kids to drink their milk, but is that advice making them fat?

Plus, a child therapist ditches the office in favor of the great outdoors. These story coming up in our "Daily Dose" segment.

(COMMERCIAL BREAK)

KAGAN: Encouraging your kids to drink lots of milk might be making them fat. A new study of more than 12,000 kids found that those who drank more than three glasses of milk a day gained more weight than those who drank less. And surprisingly, skim milk is no better than whole milk. Researchers say that's because the culprit isn't dairy fat, but rather calories that are causing the weight gain. It's a new way to approach therapy. Some therapists are exercising with their patients to help work out some serious emotional issues. We're "Paging Dr. Gupta" for more on the therapy on the go.

(BEGIN VIDEOTAPE)

UNIDENTIFIED MALE: What about with the kids at school, when you're having difficulties with them, what do you do?

UNIDENTIFIED MALE: Nothing, really. Just ignore them.

DR. SANJAY GUPTA, CNN MEDICAL CORRESPONDENT (voice-over): This might look like a father and son rollerblading in the park at first glance, but it is an actually an outdoor therapy session hand crafted for Generation Y. Thirteen-year-old Alex was a patient of Dr. Erik Fisher, trying to get to the root of some anger issues. Alex's mother knew he had a serious rage issue when he threw a desk in his classroom.

UNIDENTIFIED MALE: So let me ask you this, do you ever feel like you are just a piece of a tree?

UNIDENTIFIED MALE: Sometimes.

UNIDENTIFIED MALE: And do you feel like people are picking the bark off you?

UNIDENTIFIED MALE: Yes.

UNIDENTIFIED MALE: And when they pull the bark off, how do you feel?

UNIDENTIFIED MALE: Mad.

UNIDENTIFIED MALE: Mad. So what are you going to do when you feel like they're pick the bark off of you?

UNIDENTIFIED MALE: Peel the bark off.

UNIDENTIFIED MALE: Peel their bark off.

GUPTA: Dr. Fisher is one of a growing number of therapists who takes his sessions outdoor, rollerblading, walking and throwing football with his patient. The theory is this, go ahead and allow patients to become distracted by their activities. This allows them to open up about problems they may have not otherwise discussed, and it may even speed up the healing process.

ERIK FISHER, PSYCHOLOGIST/AUTHOR: So it's a matter of, for me, it's stepping out of the box, knowing that we often, People often do therapy from these boxes, and this is the way we're taught, and I just see that there's so much more to life and to therapy and to what we're doing to help people grow that's not in our office, and it's not in our books. It's in our souls, and that's what I try to reach, is somebody's soul. GUPTA: For Alex, it seems to be working. He says he's learned a lot of valuable coping skills while simply being outside with Dr. Fisher.

UNIDENTIFIED FEMALE: What do you do when you get angry now?

ALEX GLASS, DR. FISHER'S PATIENT: Wait until I get home and talk to my mom about it.

GUPTA: Alex's mom says she started seeing results in Alex as soon as they branched out from traditional therapy methods.

SHERI MUSSELMAN, ALEX'S MOTHER: The key is, I don't think Alex felt like he was going to therapy. So there wasn't the stigma of, hey, I've got to go to therapy. There's something wrong with me, because I'm going to a therapist. It wasn't like going to a therapist. So he felt OK with what was going on.

ALEX GLASS: Hopefully, you know...

FISHER: How old is he?

GLASS: Six.

FISHER: Really? Wow.

GUPTA: Dr. Sanjay Gupta, CNN reporting.

(END VIDEOTAPE)

KAGAN: Dr. Gupta says that while this type of therapy is beneficial to a lot of people, there are some things to consider. For example, confidentiality issues or the need for a place to handle emotional issues. You also might want to put a helmet on when you go rollerblading.

To get you "Daily Dose" health news online, log on to our Web site. You'll find the latest medical news, a health library and information on diet and fitness. The address is CNN.com/health.

If you're a fan of the movie "Meet the Fockers" or if you own a cat, this might interest you. Stop it right now. OK, we're going to tell you how to potty train your kitty. Good boy. Coming up.

(COMMERCIAL BREAK)

KAGAN: We have a lot more to get to this hour, but first, here's a preview of what's coming up in the noon hour on "YOUR WORLD TODAY" with Zain Verjee and Jim Clancy.

JIM CLANCY, CNN ANCHOR: Hi, I'm Jim Clancy.

ZAIN VERJEE, CNN ANCHOR: And I'm Zain Verjee.

Coming up next hour on "YOUR WORLD TODAY," we're going to be looking at U.S. and Iraqi troops on the offensive against insurgents close to the border of Syria.

CLANCY: We'll be there, too, as a loyal ally comes to the White House seeking a bigger U.S. commitment for Africa's poor.

VERJEE: And it's all in the family. A dose of nepotism on the board of the British football club known as the world's richest.

CLANCY: All that coming up on "YOUR WORLD TODAY." Join us.

KAGAN: We look forward to that.

(STOCK MARKET REPORT)

KAGAN: This is going to be the story that people take away from this newscast. Sometimes pets seem to forget that we humans forget that they're animals. They seem to have thoughts and feelings just like the rest of us.

An Australian couple has taken this a step further. They want to help you toilet train your cat. Yes, they are here for you. CNN's Andrew Brown has more.

(BEGIN VIDEOTAPE)

ANDREW BROWN, CNN CORRESPONDENT (voice-over): The movie "Meet the Fockers," which features a cat operating a flush toilet, was a big inspiration to Jo Lapidge. After seeing the film, she decided all cats should be able to use the bathroom and Doogle (ph), her own kitten, was soon encouraged to change his habits.

JO LAPIDGE, LITTER KWITTER: Good boy.

BROWN: Lapidge designed a plastic disk that fits over a toilet. When the cat gets used to it, another disk with a hole in the middle is added, then another one with a bigger hole. Eventually, the cat learns to balance on the toilet seat. That's the theory anyway.

J. LAPIDGE: I think the biggest breakthrough point was to actually see him wee down the hole.

BROWN: After being flooded with inquiries, Jo and her husband Terry launched a product called Litter Kwitter. It's meant to wean cats away from their litter trays.

TERRY LAPIDGE, LITTER KWITTER: I guess the next step is the most difficult, which is finding a manufacturer.

BROWN: Last month, the Lapidges began making Litter Kwitter at a factory near their home in Sydney, Australia. But the cost of production is so high, in the future, Jo and Terry want Litter Kwitter manufactured 7,000 kilometers away from Sydney, in China, because labor there is cheap. They've received numerous offers.

T. LAPIDGE: At the moment, these people are just messages in our inbox. We don't know who's real, who isn't. BROWN: So what should the Lapidges do? Well, many China experts recommend manufacturers based in Hong Kong because these firms are generally transparent and have to comply with Western-style laws. Firms based in mainland China are tougher to evaluate.

SPENCER MA, CPA AUSTRALIA: They are very reluctant to release the financial information. Even if they do, the accuracy could be an issue.

BROWN: The Lapidges can protect themselves in other ways. If there's a dispute with a supplier, their bank can withhold payments. They can draft a confidentiality agreement to safeguard their designs and make sure all shipments are insured.

The Lapidges recently found a potential business partner they like in Hong Kong. That could save them a lot of money, although it won't solve all their cost problems.

(on camera): They must also consider the price of fame. Doogle now considers himself quite a celebrity.

J. LAPIDGE: He has put an order in for Evian water, hasn't he, for his drinking bowl.

T. LAPIDGE: He wants white lilys every morning in his trailer.

J. LAPIDGE: It's getting a little out of hand.

BROWN: Andrew Brown, CNN, Sydney.

(END VIDEOTAPE)

KAGAN: Well, good luck to them. And when they come up with a Litter Kwitter for a three-legged cat, give me a call. We'll see what we can do with Tripod.

(WEATHER REPORT)

KAGAN: And that's going to do it for me. I'm Daryn Kagan. International news for you up next. Stay tuned for "YOUR WORLD TODAY." Jim Clancy and Zain Verjee are with you after a quick break at the top of the hour. I'll see you tomorrow morning.

(COMMERCIAL BREAK)

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