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American Morning
Minding Your Business: UPS Loses Day on Ground Deliveries
Aired October 06, 2003 - 07:47 ET
THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.
THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.
BILL HEMMER, CNN ANCHOR: You know who else is not going away?
JACK CAFFERTY, CNN ANCHOR: Who?
HEMMER: Andy Serwer. UPS is putting pressure on its...
(CROSSTALK)
SOLEDAD O'BRIEN, CNN ANCHOR: That's a terrible statement to make!
ANDY SERWER, "FORTUNE" MAGAZINE: What kind of a transition is that?
HEMMER: Speedy delivery.
(CROSSTALK)
SERWER: Right. Thank you, Soledad. Someone who cares here.
HEMMER: No apologizes from me. You're still my buddy.
SERWER: Yes, OK, Bill, yes.
HEMMER: What's happening at UPS?
SERWER: Yes.
HEMMER: Competition driving up? What's happening?
SERWER: We actually want to talk about a couple of losers today, and consumers are the winners here. UPS is announcing, according to "The Wall Street Journal," they're going to be slashing at least a day off of delivery times in the 50 largest markets. This is a business that is brutally competitive. Of course, it's UPS, it's the United States Post Office Service and it's FedEx. FedEx has been coming in and nibbling away at UPS' market share. You can't see any nibbling, I've got a nibbling sign going on here. And...
CAFFERTY: (UNINTELLIGIBLE).
SERWER: And you don't want to see that, Jack. And there's the nibble. Basically, what's happening here is that UPS is having to fight back. And, for instance, a truck from Houston to D.C., it used to take five days. Well, now it will take four.
And I always thought, you know, you get these things delivered, it takes an inordinate amount of time. I mean, how long does it take to get a package across the United States? Well, now it's going to be a day less. So, that's a good thing.
HEMMER: Long live the Pony Express?
SERWER: Yes.
HEMMER: De we have time for Heinz Ketchup?
SERWER: Yes, well, OK, we'll talk about Heinz Ketchup. The Adkins thing knows no bounds, because Heinz Ketchup is now rolling out a carb-free ketchup. That's the old ketchup. The new ketchup is coming out very, very soon.
And here's why. We went on the Web and found out that carb-free ketchup costs about 6.99 a bottle. Heinz is going to be rolling it out for like $1.99.
CAFFERTY: Wow!
SERWER: It's a big market.
CAFFERTY: Isn't Atkins dead?
O'BRIEN: He just died.
SERWER: The man is dead, the diet is not. The diet lives on, Jack.
CAFFERTY: But, he invented this diet and died at -- how would was he?
O'BRIEN: He slipped...
(CROSSTALK)
SERWER: It's like (UNINTELLIGIBLE) you're talking about, right? These people who have these...
O'BRIEN: No, no, he fell. He slipped on the ice.
SERWER: Well, people -- yes, they die of different things, Jack.
(CROSSTALK)
O'BRIEN: Head injury.
SERWER: He didn't die of the diet.
O'BRIEN: Moving on.
SERWER: Moving on.
TO ORDER A VIDEO OF THIS TRANSCRIPT, PLEASE CALL 800-CNN-NEWS OR USE OUR SECURE ONLINE ORDER FORM LOCATED AT www.fdch.com.
Aired October 6, 2003 - 07:47 ET
THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.
BILL HEMMER, CNN ANCHOR: You know who else is not going away?
JACK CAFFERTY, CNN ANCHOR: Who?
HEMMER: Andy Serwer. UPS is putting pressure on its...
(CROSSTALK)
SOLEDAD O'BRIEN, CNN ANCHOR: That's a terrible statement to make!
ANDY SERWER, "FORTUNE" MAGAZINE: What kind of a transition is that?
HEMMER: Speedy delivery.
(CROSSTALK)
SERWER: Right. Thank you, Soledad. Someone who cares here.
HEMMER: No apologizes from me. You're still my buddy.
SERWER: Yes, OK, Bill, yes.
HEMMER: What's happening at UPS?
SERWER: Yes.
HEMMER: Competition driving up? What's happening?
SERWER: We actually want to talk about a couple of losers today, and consumers are the winners here. UPS is announcing, according to "The Wall Street Journal," they're going to be slashing at least a day off of delivery times in the 50 largest markets. This is a business that is brutally competitive. Of course, it's UPS, it's the United States Post Office Service and it's FedEx. FedEx has been coming in and nibbling away at UPS' market share. You can't see any nibbling, I've got a nibbling sign going on here. And...
CAFFERTY: (UNINTELLIGIBLE).
SERWER: And you don't want to see that, Jack. And there's the nibble. Basically, what's happening here is that UPS is having to fight back. And, for instance, a truck from Houston to D.C., it used to take five days. Well, now it will take four.
And I always thought, you know, you get these things delivered, it takes an inordinate amount of time. I mean, how long does it take to get a package across the United States? Well, now it's going to be a day less. So, that's a good thing.
HEMMER: Long live the Pony Express?
SERWER: Yes.
HEMMER: De we have time for Heinz Ketchup?
SERWER: Yes, well, OK, we'll talk about Heinz Ketchup. The Adkins thing knows no bounds, because Heinz Ketchup is now rolling out a carb-free ketchup. That's the old ketchup. The new ketchup is coming out very, very soon.
And here's why. We went on the Web and found out that carb-free ketchup costs about 6.99 a bottle. Heinz is going to be rolling it out for like $1.99.
CAFFERTY: Wow!
SERWER: It's a big market.
CAFFERTY: Isn't Atkins dead?
O'BRIEN: He just died.
SERWER: The man is dead, the diet is not. The diet lives on, Jack.
CAFFERTY: But, he invented this diet and died at -- how would was he?
O'BRIEN: He slipped...
(CROSSTALK)
SERWER: It's like (UNINTELLIGIBLE) you're talking about, right? These people who have these...
O'BRIEN: No, no, he fell. He slipped on the ice.
SERWER: Well, people -- yes, they die of different things, Jack.
(CROSSTALK)
O'BRIEN: Head injury.
SERWER: He didn't die of the diet.
O'BRIEN: Moving on.
SERWER: Moving on.
TO ORDER A VIDEO OF THIS TRANSCRIPT, PLEASE CALL 800-CNN-NEWS OR USE OUR SECURE ONLINE ORDER FORM LOCATED AT www.fdch.com.
