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Paula Zahn Now
Man Says Charity Donation Led to Federal Probe; Gate Agent Relives 9/11 Mistake; Midwest Mom by Day, Cyberspy by Night
Aired February 18, 2005 - 20:00 ET
THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.
THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.
PAULA ZAHN, HOST: Welcome. Good to have you with us tonight.
Talk about a nightmare. You write a check to a charity and wind up on a terrorism watch list.
(BEGIN VIDEOTAPE)
ZAHN (voice-over): It started with a donation...
SYED MASWOOD, TARGET OF FEDERAL PROBE: I wanted to sponsor some children, you know? And just like some of the Christian organizations.
ZAHN: ... and went downhill from there.
MASWOOD: Put yourself in my shoes. Think how your life may have changed if the FBI came to your house.
ZAHN: Tonight a good Samaritan, or a suspect in the war on terror?
And NASCAR nation. Combine star power and horsepower and watch millions of new fans turn NASCAR into the new national pastime.
(END VIDEOTAPE)
ZAHN: So we begin tonight on the "Security Watch" and where to draw the line between keeping us all safe and turning someone's life completely upside down. A Connecticut man and his family are now stuck in that gray area, and can't seem to find a way out.
Here's Deborah Feyerick.
(BEGIN VIDEOTAPE)
DEBORAH FEYERICK, CNN CORRESPONDENT (voice-over): They're an American family. Syed Maswood, or Ed as he calls himself, is a nuclear engineer. He met his wife at the University of Tennessee. Their kids, Fatima (ph) and Nasser (ph), go to the local public school in Cromwell, Connecticut.
Maswood works for a nearby company that sells equipment to detect dirty bombs. Clients include the U.S. military and customs bureau.
Their lives were pretty quiet. But then last March, federal agents raided their home. (on camera) You get the call.
MASWOOD: I get the call. I come into the house, come in through the back door. I came right here around this part of the house, saw a lot of federal agents. I looked up and I said, "I want to see what's going on."
They said, "We're executing a search warrant."
FEYERICK (voice-over): Telling his story, the Bangladeshi-born Maswood says agents wanted to know about an e-mail and a $10,000 donation to a charity.
MASWOOD: He said, "Have you given any money to Benevolent Islamic Foundation?"
I said, "Yes, four years ago." I had a large stock gain from my company, and it was during the time when there was a lot of news coverage in the media about the tragedy that was going on in Bosnia and in Chechnya.
FEYERICK: The charity, actually the Benevolence International Foundation, began operating in the United States more than a decade ago. In November 2002...
JOHN ASHCROFT, FORMER ATTORNEY GENERAL: Funds were being used to support al Qaeda...
FEYERICK: ... U.S. officials put it on a terror list, saying it gave money to al Qaeda and Osama bin Laden. Yet Maswood gave his donation two years earlier, when the charity was considered legitimate.
MASWOOD: I wanted to sponsor some children, you know. And just like some of the Christian organizations.
FEYERICK: Ever since the raid, Syed Maswood's life has turned upside down.
MASWOOD: Put yourself in my shoes and think how your life may have changed if the FBI came to your house, humiliated your family, labeled you as a terrorist, seized material from your house.
FEYERICK: No one ever directly called Syed Maswood a terrorist, certainly not prosecutors. But in the search warrant, agents were told to look for anything that might be evidence of a crime, including supporting terrorism.
MASWOOD: There were things like destruction of aircraft, killing, maiming, raping in foreign lands. And I do a lot of traveling. And I said, "When was I killing and maiming and raping people when I was traveling, you know?"
FEYERICK: Prosecutors have not charged Maswood with a crime. In fact, in court papers he's not even mentioned by name but as the individual in Connecticut who sent an e-mail seeking help to send money to Chechen Mujahideen leaders. They included Shamil Basayev, the rebel who claimed responsible for the Beslan school massacre last year.
MASWOOD: Is it plausible, when none of these people were cited as terrorists, that I sent them an e-mail saying that I would like to help? Financially? Is it possible? Yes, it is possible.
FEYERICK: Federal agents say the investigation, which is still going on, is being handled properly. The FBI would not talk about Maswood.
But according to court papers, the e-mail he allegedly sent went to a company run by a British man, Babar Amman (ph). He's been indicted on federal money for raising money for Chechen and Afghan terrorists, though he says he is innocent.
MASWOOD: I had even no knowledge of this issue with Babar Amman (ph) until a reporter came to me.
FEYERICK: Maswood knows a lot about American politics. He supports the Republican Party. In his living room he displays pictures he's taken with Dick Cheney and Jack Kemp. He keeps a fund- raising letter from George Bush next to a certificate naming him to the Presidential Business Commission.
MASWOOD: I have done nothing unlawful. I've done nothing to violate any laws of this country. I'm a law-abiding citizen like anybody else.
FEYERICK: Legal experts like former federal prosecutor Joann Epps say, like it or not, it's appropriate for authorities to check out all leads.
JOANNE EPPS, FORMER ASSISTANT U.S. ATTORNEY: It's one of the risks that any of us run, that if we are associated with someone who's the object of a law enforcement investigation, we may get caught up in that until law enforcement determines our role. Are we merely innocent bystanders or do we have some involvement?
FEYERICK: It could take years before Maswood knows whether or not he'll even be charged with anything. Last summer, his story came out in the local paper.
MASWOOD: That's the picture that they put out in the paper, making me look like a Unabomber.
FEYERICK: Maswood says he's stopped in airports all the time. Then in September, he was briefly detained in Dubai.
(on camera) Here you're viewed as a...
MASWOOD: A terrorist.
FEYERICK: And there you're viewed as...
MASWOOD: As an American spy. FEYERICK: So you can't win?
MASWOOD: You know, we're caught between a rock and a wall.
FEYERICK: Before all this Maswood talked to his wife about running for public office. Now he's not so sure, instead, spending his free time writing stacks and stacks of letters, hoping someone will explain why all this is happening.
(END VIDEOTAPE)
ZAHN: So he was not arrested. He's not charged with anything. How many Americans are in that state of limbo?
FEYERICK: It happens more often than people think. But the problem is, is many of these people are very embarrassed by it. This person was standing there watching as all his neighbors gathered around to see why are they searching Maswood's house. So most people don't come forward. They're not as vocal is he is.
ZAHN: Is he going to really be able to clear his name?
FEYERICK: No. Even if no charges are filed, it's very, very difficult. He's been in the media. His name is out there. And so he may be able to get a letter from prosecutors if, in fact, they don't bring charges. And they very well may. It's still before a grand jury.
But to have a letter saying look I did nothing wrong, please believe me. People's perceptions aren't that easy to clear up.
ZAHN: But he also lives with the reality if -- if there are potentially charges down the road, they might not happen, what did he say, for five to six years?
FEYERICK: That's exactly right. Prosecutors build their case. They layer all the information. And so it could be awhile before anything happens. And even if there is some sort of a charge, it may not be terrorism related.
ZAHN: Fascinating. Deborah Feyerick, thanks. Have a good weekend.
From 9/11, a haunting question: if you look someone in the eye, how much can you actually tell?
(BEGIN VIDEO CLIP)
MICHAEL TUOHEY, FORMER US AIR GATE AGENT: I had the devil standing right in front of me. And -- and I ignored it.
(END VIDEO CLIP)
ZAHN: Coming up next, a fleeting first impression and guilt that will last forever.
(COMMERCIAL BREAK)
ZAHN: Have you ever had a very strange feeling, a premonition that something was going to happen? Maybe something bad. Just listen to Drew Griffin's story of an airline ticket agent who actually came face-to-face with evil one September day.
(BEGIN VIDEOTAPE)
DREW GRIFFIN, CNN CORRESPONDENT (voice-over): The 9/11 Commission would describe the dawning of September 11 as temperate and nearly cloudless. By 4 a.m., Michael Tuohey was already at work at the U.S. Air ticket counter at the airport in Portland, Maine.
TUOHEY: Crystal clear, blue sky. Just a fabulous day to go to work.
GRIFFIN: One hour and 43 minutes into Tuohey's day, two men approached his ticket counter rushing to catch the 6 a.m. flight to Boston.
TUOHEY: They had a tie and jacket on. And as I'm looking at them, you know, they're holding their I.D.s up, and I'm looking at them. It's not nice but I said, "Geez, if this doesn't look like two Arab terrorists, I've never seen two Arab terrorists."
GRIFFIN: That was your first reaction?
TUOHEY: That was my thought as I'm looking at them. I'm looking at their licenses, and I'm looking at -- and that thought ran through my mind.
GRIFFIN: Where did that thought go?
TUOHEY: I don't know. At the -- immediately I felt guilty about thinking something like that. I -- I just said this is awful. How -- you know, I've checked in thousands of Arabic people over the years, you know, in doing the same job, businessman. I said these are just a couple of Arab business guys.
GRIFFIN: But something about these two men was different. Tuohey says the younger man, Abdul Aziz al-Amari could barely speak English. The other was Mohammed Atta. Tuohey says he had the eyes of a killer.
TUOHEY: He did. He had the deadest eyes I've ever seen.
GRIFFIN: Setting aside his gut reaction, Tuohey issued the boarding passes. The flight was leaving in 17 minutes, and Atta and Amari still had to clear security.
But Atta told Tuohey he wanted not only the boarding passes for the US Air flight to Boston but also the passes for their conducting American Airlines flight to Los Angeles.
Atta, the mastermind behind the 9/11 plan, was facing the plan's first obstacle, a gate agent with an attitude. TUOHEY: When I just gave him the ticket, I gave them the boarding cards for the Boston flight. And he says, he says, "Isn't this -- isn't there one-stop check-in?"
And I said, "No, you're connecting to American Airlines down in Boston."
GRIFFIN: Had Atta argued he would have missed his flight. Tuohey says the two men turned in a huff and hurried to the gate. Less than three hours later, Tuohey was told by a co-worker that American Flight 11 had crashed into the north tower of the World Trade Center.
TUOHEY: I said, "Oh, my God." I said, "I just put two people on that plane." And I was feeling horrible. You know, I'm saying here I was thinking that these guys are terrorists, you know, and it -- it -- it -- I just had a flashback. I says, "Now the poor bastards are dead."
And then you get the word on the second plane, and then it was like a punch in the stomach.
GRIFFIN: You knew then that those two guys were involved?
TUOHEY: As soon as I heard it. The second I heard it. I said it, "I was right. I was right." You know, and, and it was just -- I don't know how you describe it. I had, how your stomach twists and turns. You get sick to your stomach. Still does, to this day. Not so much that I -- I felt ashamed that I did not react to my instincts.
GRIFFIN: His instinct to label the Arab men that morning as terrorists, to slow down their check-in and to search their bags, to possibly make the ringleader miss his flight, all of that is post-9/11 thinking.
On that September morning, hassling two men simply because they were Arabs would not have been politically correct, he says. His job was to get them on the flight, and he did.
Once he and other employees realized what was happening, they called the FBI. And within hours Tuohey found himself viewing this videotape of the two Arab men he had ticketed passing through security. He told the FBI who they were. He also told them that he observed something curious on the tape.
TUOHEY: They said, "What do you mean?"
I said, "Well, these guys had on suits. They were very business looking. They had on ties and jackets." And I says, "If you look at these guys they both have like open collar like dress shirts with open collar." I said, "But that's them."
GRIFFIN: Tuohey went home after that and watched the dreadful events unfold on television. His wife, a flight attendant, was grounded in another city. He was alone. The next day, this self-described tough kid from a Boston housing project broke into tears. He talked with a psychologist the airline referred him to. Then he called the one person he knew could help.
TUOHEY: I called my mother, and she said, "What are you crying for?"
And I says, "I feel bad about all them people that got killed."
And she says, "What did you have to do with it?" And I told her. And she says, "I'm coming up."
GRIFFIN: His 91-year-old mother told him it wasn't his fault, a judgment he believes the 9/11 Commission has now confirmed.
Warnings had been conveyed to the highest levels of government, but no one had instructed Mike Tuohey to be more vigilant. Had there been any kind of alert, Tuohey says he would have acted on his non- politically correct gut instinct.
Instead, when he read this report, he learned he was far from the only one to allow the hijackers to carry out their mission.
TUOHEY: That helped. I mean I have to admit that helped. I -- after seeing all the information that was available, I was saying, "Well, geez, why am I blaming myself if they all knew this stuff? By the time it got to me it was already, you know, a done thing."
GRIFFIN: Could it happen again? Tuohey, who has now retired to rural Maine, says probably not. He also agrees with the 9/11 Commission that another terrorist plot most likely won't involve airplanes.
Tuohey says he just hopes that the next person chosen by chance to make that first contact with evil, whoever becomes the first footnote of the next attack, does what he did not, and reacts when his gut tells him to.
TUOHEY: I had the devil standing right in front of me. And -- and I ignored it.
(END VIDEOTAPE)
ZAHN: And Mike Tuohey is telling us since his story got out he has also found some comfort in a flood of phone calls from friends and former colleagues. Some he hadn't heard from in years.
Coming up next, we're going to introduce you to someone somewhat surprising. And ordinary mom's tackling terrorism from home.
(BEGIN VIDEO CLIP)
UNIDENTIFIED FEMALE: I am getting ready to visit some Islamic extremist militant forums.
(END VIDEO CLIP) ZAHN: We're going to actually look over her shoulder as she searched the Net for evil.
(COMMERCIAL BREAK)
ZAHN: And staying with our security watch we want to introduce you now to a mom on a mission. Our Thelma Gutierrez reports on a Midwest mom who's actually helping the feds track down terrorists. On the Internet.
(BEGIN VIDEOTAPE)
THELMA GUTIERREZ, CNN CORRESPONDENT (voice-over): Somewhere deep in the heartland of America...
ANNIE, CYBER SPY: You will wear the coat and you will wear it zipped up.
Let's see if you washed her face. Get your coat on.
GUTIERREZ: ... a citizen warrior starts her day.
ANNIE: There's your buddy. Have a good day.
GUTIERREZ: Call her Annie. She won't reveal her real name, her kids' faces or even where they live, because by day, this 49-year-old woman is a stay-at-home mom. But by night, her mundane life in the burbs becomes a hunt for terrorists.
ANNIE: I am getting ready to visit some Islamic extremist militant forums.
GUTIERREZ: Annie the housewife becomes Annie the cyber spy...
ANNIE: These are a few of my favorite forums.
GUTIERREZ: ... trolling sites she never new existed.
ANNIE: Al Ansar, Castle Forum.
GUTIERREZ: Annie says she looks for suspicious postings and monitors live forums for ominous chatter into the wee hours of the morning.
(on camera) But you don't speak Arabic? You don't read it.
ANNIE: No, but we use -- we use software programs to translate it.
Ah, here we go.
GUTIERREZ (voice-over): Within minutes, Annie shows me step-by- step instructions for a suicide bomb belt and how to detonate explosives with a cell phone.
ANNIE: There's assassinations, recruiting, training. GUTIERREZ: But Annie is mainly interested in the talk that goes on between extremist whom, she says, use code words and hymns to hide messages.
ANNIE: They also can insert pictures on their boards, and inside those pictures are embedded files.
GUTIERREZ: It's a sophisticated cat and mouse game. The government shuts the sites down, but they just pop up again.
ANNIE: We have several FBI contacts. We have the CIA, the Secret Service.
GUTIERREZ: Annie and a half-dozen citizens from Canada to Singapore formed the group Phoenix Global Intelligence. They decipher information. Anything sensitive is turned over to authorities.
(on camera) But what if they say, "But they're not trained intelligence people? They don't even speak the language?"
ANNIE: No. We're sort of like a global neighborhood watch program. And after 9/11, what did they tell you? Don't be afraid to call and report anything suspicious. That's what we're doing.
GUTIERREZ (voice-over): The group claims cryptic electronic messages on the Internet that they intercepted warned of attacks in advance, like the explosion outside of the Al Arabiya television station in central Baghdad. Seven people were killed, 19 wounded.
ANNIE: We had intercepted messages two weeks before they were bombed.
GUTIERREZ: Taba, Egypt, terrorists attacked the Hilton Hotel last October. Thirty-four tourists die in the bloodbath.
ANNIE: There was another one that happened after we read it online.
GUTIERREZ: Riyadh City, May 2003, cars packed with explosives detonate in three residential complexes. Thirty-five people are killed, including nine Americans.
ANNIE: There was information submitted to the FBI almost directly down to the time and location.
GUTIERREZ: We contacted the Office of Homeland Security and the FBI. Neither agency would comment on the citizen group or any tips they may have provided.
Computer security expert Clifford Neuman says private citizens can be extra eyes for the government, but they don't typically have the technology to crack codes.
PROF. CLIFFORD NEUMAN, COMPUTER SECURITY EXPERT: If you're looking at communications that are going on within a terrorist network, it is unlikely that a private -- that a private citizen is going to see those communications or be able to understand those communications.
GUTIERREZ: But before you write Annie and her group off as wannabe spies with too much time on their hands, one of the members, a mother from Montana, did help catch a wannabe al Qaeda. She was a key witness in the government's case against a National Guardsman.
(on camera) Where was his mistake?
ANNIE: Probably posting on the Internet.
GUTIERREZ (voice-over): Posing as an Algerian extremist, Shannon Ross Miller exchanged e-mails with Ryan G. Anderson, a Muslim convert. In the e-mails, Anderson, part of a tank crew, promised to reveal U.S. vulnerabilities. Anderson was convicted of attempted treason and sentenced to life.
ANNIE: He responded to coming to a jihad and he didn't know he was talking to. He didn't ever stop to think, "Who is this person I'm talking to?"
GUTIERREZ: Annie says she has the perfect cover.
ANNIE: My family supports me. My mother, she's 80 and doesn't approve, of course.
GUTIERREZ: She says no one would suspect a Midwestern housewife working after-hours as a cyber spy.
(END VIDEOTAPE)
ZAHN: And cybermom also told Thelma Gutierrez that high-ranking U.S. military personnel are now asking her group to send them intelligence directly with no government red tape in the way.
We're always on the lookout for these kinds of stories for you.
His life was dead men walking, women too.
(BEGIN VIDEO CLIP)
UNIDENTIFIED MALE: Puts them in there, straps them, and they shoot them with electricity. He shakes. Smoke comes out of him. And he's dead.
(END VIDEO CLIP)
ZAHN: A former prison warden, on why he now believes some of those people were innocent. Up next.
(COMMERCIAL BREAK)
ZAHN: The death penalty is the law in some 38 states across the country. And in New York, courts have struck it down, and lawmakers are debating whether to bring it back. They're facing opposition from an unlikely source, the former warden of one of the nation's most famous prisons, Sing Sing. Just a warning: there is some strong language in this story. Here's Maria Hinojosa.
(BEGIN VIDEOTAPE)
MARIA HINOJOSA, CNN CORRESPONDENT (voice-over): He once had the close-cropped hair and steely gaze of a 1950s tough guy, and he had the job to back it up. Steven Dalsheim, in charge of one of America's most notorious prisons, Sing-Sing, the legendary death house where more than 600 men and women were executed.
STEVEN DALSHEIM, FORMER SING-SING WARDEN: I'm not a big, tough guy. I don't yell and shout. I don't use curse words. I just don't fit the model. But I ran the prisons.
HINOJOSA: He oversaw many of America's worst criminals, its gangsters and pedophiles and murderers. But Dalsheim says he was troubled by the executions.
He said nothing back then. Even when crowds protested the electrocutions of convicted spies Ethel and Julius Rosenberg.
DALSHEIM: They put these two people in the chair. They strapped them. Somebody turns on the electricity, and they kill them. And if you went into the death house, it looks like a church. There are pews. You sit in there, and instead of the altar, is the chair.
HINOJOSA: He watched over his prisoners like a hawk. But the years passed, and he retired. Now at 77, this former Sing-Sing warden is a dove who can no longer be quiet.
DALSHEIM: I'm here today to ask you not to bring back the death penalty. The criminal justice system is not perfect. Mistakes are made. There are innocent people in prison. There have been innocent people on death row, and even in New York State, innocent people have been executed.
HINOJOSA: Dalsheim was nervous as he testified recently before a New York State legislative committee. It is time, he says, to face history.
DALSHEIM: The death penalty was administered unfairly. Both geography and racism profoundly influence who will be executed by the state.
HINOJOSA: Dalsheim started at Sing-Sing in 1953, as a social worker counseling brutal criminals on how to better themselves. A fish out of water, he went along to get along. Then one day he recommended a black inmate for a job as a painter.
DALSHEIM: This deputy superintendent who was in charge of it, said to the other man there on the committee, did you ever see a nigger who could paint? Never did. Put him in the kitchen.
HINOJOSA: He was so shocked -- ready to quit, he called a friend. DALSHEIM: And she says, don't quit. They need you there. But I didn't know what to do. But I stayed. I learned. And I didn't know there were black and white jobs.
HINOJOSA: Dalsheim did stay, and was named warden in 1977. He hoped to make an inhuman prison system just a little bit more humane, but one day he saw the medical notes about the executions and became even more tormented.
DALSHEIM: People who worked with the guy, who knew him, puts him in there, straps him, and they shoot him with electricity. He shakes, smoke comes out of him, and he's dead. And the doctor examined him, if he's not dead, they give him another blast.
HINOJOSA: One inmate whose record he reviewed was Charles Sberna, executed in 1939 for killing a police officer. Sberna's co- conspirator, Salvador Gotti (ph), later said Sberna was not involved. Scott Christianson reviewed this same case for his book "Condemned," and he agrees with Dalsheim's conclusion.
SCOTT CHRISTIANSON, AUTHOR, "CONDEMNED": Most of the people who were executed in these days would not have been executed today, because they did not have a lawyer present when they were questioned. They were beaten. Things were done to them to get them to confess to their crime.
HINOJOSA: Some legislators were impressed by Dalsheim's testimony, but he didn't change many minds.
RYAN KARVEN (D), NEW YORK STATE ASSEMBLYMAN: He's seen things that I haven't seen. I give tremendous weight to his testimony. I just think at the end of the day, for the mass murderers, for the cop killers, society really doesn't have any other alternative.
HINOJOSA: But Dalsheim insists there are alternatives, that a state, any state, puts people to death, he says, is just wrong.
DALSHEIM: I just think it's terrible that the government, to solve some problems, kills people. It's just -- I can't understand it.
(END VIDEOTAPE)
ZAHN: What a journey he has traveled over the years.
Now, as New York debates the death penalty, you might be interested in knowing what some of the latest nationwide polls have shown. Very strong support for capital punishment.
Well, Thomas Edison gave us light bulbs, Alexander Graham Bell the phone. So where did these guys come from? An inventor's legacy next.
(COMMERCIAL BREAK)
ZAHN: Isn't that a lovely family behind me? You may not know these guys, but they might have saved your life and mine more than once. And the man who created them, Sam Alderson, died last week. His invention has helped a lot of us avoid a world of pain.
(BEGIN VIDEOTAPE)
ZAHN (voice-over): They do some of the hardest work on Earth, but somehow they're always in a good mood.
When they get into a crash, no one even calls an ambulance for them. They're never charged with causing an accident, or leaving the scene. And even after going through a dozen crashes in one day, they still have that ridiculous grin.
More than 50 years ago, Samuel Alderson began creating test dummies. First for the Air Force, later for carmakers. Nowadays, dummies test everything, from construction equipment, to golf balls, to plane crashes.
This test was a controlled crash landing done for NASA.
You can see why it's hard to recruit live volunteers for this kind of work.
After 50 years of evolution, this is the standard model. The Hybrid III, the 50th percentile male. 5'7" tall, 172 pounds. He's the product of decades of dummy research. With vinyl skin, a rubber neck, steel ribs, and a body cavity full of sensors.
He sometimes works naked, but he's not embarrassed. Those yellow birth marks are used by scientists to measure exactly how badly he gets banged up in each crash.
Over the years, it dawned on dummy makers that 170-pound men are not the only people who ride in cars. So they developed entire dummy families, who go out and crash together. Tall ones, short ones, skinny ones. Kids, toddlers, and now even pregnant women.
The smartest dummies cost more than $100,000. And of course, there's also the expense of crushing hundreds of cars every year. But the National Highway Traffic Safety Administration estimates that since 1960, more than 300,000 lives have been saved by seatbelts, airbags and other safety features designed with test results from dummies.
Then, there's the glamour. Volvo made a short film about how Clive fell in love with Whiplash Mary. Vince and Larry became stars thanks to their ads with celebrities like the late Ray Charles.
(MUSIC)
And they even had a band named after them in the '90s, the Crash Test Dummies. The band only had one or two hits.
But full-time dummies can often have several hits in just one day. They strap in, crash, hit the air bag, and come back for more.
(END VIDEOTAPE)
ZAHN: Clive and Whiplash Mary. What a love story. Sam Alderson, its creator, lived to be 90. His work helped a lot of people live longer lives. Good work, Sam.
Larry King is coming up at 9:00, but he's joining me now with a preview. How are you doing tonight, Larry?
LARRY KING, HOST, LARRY KING LIVE: It gets earlier and earlier every night. You keep calling me.
ZAHN: I know. Next week we're going to start at 8:01.
KING: I don't have my braces on yet. They said you know what...
ZAHN: Sorry we caught you before you were fully dressed. That will never happen again.
KING; I'm in there and they said Paula needs you. Paula needs me! Right here. Paula needs me, I'm there.
ZAHN: So what are you doing tonight?
KING: Would you come to me without makeup? No you wouldn't.
ZAHN: No, we wouldn't put any of us on air without our spackle. That would be humiliating.
KING: I like that color.
ZAHN: With high thank you. Whether we have high definition TV or not, none of us are going to subject ourselves to that.
KING: Do we have high definition? We're not in high definition or we.
ZAHN: Not yet. We're getting there. And that's the bad day we all have to go hide.
(LAUGHTER)
KING: Tonight we're. Yeah, us older people.
The BTK case, we're going to devote the whole hour to it with reporters, with a young man who was on the scene when his parents were killed. With a criminal profiler, psychologist, an attorney and author who's written a book all about this extraordinary case in Wichita, Kansas. BTK, that's the subject, Paula, tonight.
Now I'll go put on the braces.
ZAHN: All right. We'll look for you at the top of the hour. Thanks, Larry.
Sorry about catching you so early.
KING: It's OK, Paula. You can get away with everything.
ZAHN: 8:01. I'm giving you a warning on Monday.
We wanted to give our audience now, Larry, a heads-up for a very important hour, one that could save your life on the life, or that is, the life that of someone you love. Next week, a former cabinet secretary opens about -- up about something millions endure.
(BEGIN VIDEO CLIP)
TOMMY THOMPSON, FRM. SECRETARY OF HEALTH AND HUMAN SERVICES: You always believe, you know, your children, you know, are going to be healthy and are going to be able to carry on. And why should a child, you know, that's early 30s, come down with breast cancer?
First, I was governor when my wife came down with it. Now I'm Secretary of Health and Human Services, the head of all of the doctors and medical care and I can't do anything about it. Why am I failing my daughter in this regard? Why haven't we been able to find a cure?
There was one of not madness or being angry, it was just being upset and frustrated that we haven't been able to come to -- come full circle to find a cure for breast cancer.
ZAHN: Did you ever share your anger with your daughter, Tommy?
THOMPSON: Well, not really. Because, you know, your wife was there, and you thought, sure, you've won it all. You've been able to beat this disease and she's been now cancer-free for 11 years. And then get hit, you know, almost in the stomach by the knowledge that your daughter is coming down with breast cancer. It's very difficult.
ZAHN: Were you afraid of losing your daughter?
THOMPSON: Oh, yes.
ZAHN (voice-over): Perhaps the most difficult thing for Tommy Thompson, the father, was helping his daughter deal with having her breast removed.
THOMPSON: You're the father. And you've raised this wonderful child, and now she's going to go through this surgery, and she's going to lose her breast, and it's very traumatic for her. Because she was a single girl at the time. Subsequently she got married. So she was going through all kinds of pangs of anguish and depression. And all you can do is reassure her that she's going to be just as beautiful as ever.
ZAHN (on camera): That was really hard for you, wasn't it?
THOMPSON: Yes, it is. Very hard.
ZAHN: But, there has to be a certain degree of honesty in that conversation, too, right? And an acknowledgment that physically you are changed.
THOMPSON: Yes.
(END VIDEOTAPE)
ZAHN: And you will hear more from Tommy Thompson next Wednesday in a raw and very honest interview on our special breast cancer survivor stories.
I'll also be talking with Carly Simon and Lynn Redgrave about conquering the disease. And with my mother, a two-time breast cancer survivor.
Again that is Wednesday, at 8:00 p.m. Eastern.
Right now though we're going to head straight into the weekend with America's pastime.
That's right, NASCAR. It is here to stay. More popular than ever. Please catch up with us out of the next break.
(COMMERCIAL BREAK)
ZAHN: So I guess it really doesn't matter if you're the new kid on the block and you're still settling in to your new office at the State Department, Condoleezza Rice's new office. But some people are already talking about promoting her. Here's Ed Henry.
(BEGIN VIDEOTAPE)
ED HENRY, CNN CORRESPONDENT (voice-over): On the world stage she's Rice the rock star.
GERHARD SCHROEDER, GERMAN CHANCELLOR (through translator): And just by the way I've obviously said and open and honest congratulations on the new job.
HENRY: So back here at home, how does President Rice sound? Music to the ears of some of the thousands of activists gathered in Washington for CPAC, the annual Conservative Political Action Conference. Where there is a bed of a buzz about Condoleezza Rice.
CRYSTAL DUEKER, AMERICANSFORRICE.COM: And there were about 30 young women who came up to me, basically as a group, and wanting to get the campaign buttons, they wanted to get the bumper stickers.
HENRY: Crystal Dueker is part of a new draft Condi movement. Americansforrice.com.
On Friday, the group started running a radio ad in the critical state of Iowa. With plans to move on to New Hampshire next.
ANNOUNCER: Dedicated to electing Dr. Condoleezza Rice president in 2008.
HENRY: They even have a catchy new campaign song.
UNIDENTIFIED MALE (SINGING): Condoleezza will lead us brother into a brave new world. Condoleezza will lead all good people...
HENRY: A new NBC/Wall Street Journal Poll finds that 50 percent of Americans have a very or somewhat positive view of Secretary Rice, 27 percent have a very or somewhat negative view.
Political insiders are already dreaming about a potential Rice matchup with Senator Hillary Clinton. A December NBC poll suggests Rice may have an edge -- 45 percent of Americans have a very or somewhat positive view of the senator; 40 percent felt very or somewhat negative.
Six secretaries of state have gone on to become president, a fact that hasn't been lost on Rice fans.
CRYSTAL DUEKER, AMERICANSFORRICE.COM: I basically look at her charm and her intelligence. And whether she was Asian or Caucasian, I would still have the same admiration for her.
HENRY (on camera): A second draft Condi movement has popped up at Rice2008.com, where you can even buy a bobblehead. But her legion of fans may be disappointed to learn that at least so far, Secretary Rice says she has no plans to run.
Ed Henry, CNN, Washington.
(END VIDEOTAPE)
ZAHN: And I'm just wondering what the supreme musician our new secretary of state had to think about that song written in her honor.
And in case you're dying to know -- and I know you are at this time of the night on a Friday night -- the six secretaries of state who went on to be president were Jefferson, Madison, Monroe, Quincy Adams, Van Buren and Buchanan. You knew that, though. I know that.
Well, NASCAR's revving up for a new season. Our Carol Costello got a sneak preview with one of the hottest drivers around.
(BEGIN VIDEOTAPE)
CAROL COSTELLO, CNN CORRESPONDENT (voice-over): No wonder they call him a rock star. Dale Earnhardt Jr. is just what NASCAR ordered, and it's not because of his dad. He's cute, and oh, so charming.
(on camera): So I just read an article this morning that the purse for the Daytona 500 is $17 million. Like that's a record.
DALE EARNHARDT JR., NASCAR DRIVER: That is a record.
COSTELLO: Oh, like you didn't know it was $17 million.
EARNHARDT: I know what the winner gets. That's all I got to worry about.
COSTELLO (voice-over): See what I mean? Seriously, image is everything in NASCAR. Carefully crafted, with just a little bit of country and a lot of rock 'n' roll.
Add to that NASCAR itself is spreading. Even to the bluest of cities, New York.
EARNHARDT: Believe it or not, I mean, as far as the network television, New York's number two. This is our second biggest market. So I mean....
COSTELLO (on camera): So it won't be long until a race track is like right here in Central Park?
EARNHARDT: I'm convinced that fans here want it, so we need to build it.
COSTELLO: Don't stop. The International Speedway Corporation just bought this big chunk of land on Staten Island and wants to plunk down $600 million to put a race track right here.
JOHN GRAHAM, INTERNATIONAL SPEEDWAY CORP.: This is the Big Apple. There is nothing like this around. So to break into New York City with something like this has tremendous potential.
COSTELLO (voice-over): The New York track won't be built until 2009, but heck, there are three tracks in California and one in Kansas. NASCAR now boasts 75 million fans, or one in every three adults. That's up 20 percent from 2000 to 2001. Forty percent of those watching are the ladies, who love the image attached to the star.
Jimmy Johnson is California dreamy. Ryan Newman is book smarts. And they're all squeaky clean and friendly -- seemingly.
UNIDENTIFIED MALE: You'll be able to see the whites of Michael Waltrip's eyes. How about that? Bobby, come on.
COSTELLO: But how long can NASCAR control the hip, wholesome hero image? NASCAR drivers are fast becoming pop stars, and even Earnhardt worries.
EARNHARDT: There's a lifestyle out there that can, you know, be addicting and you've just got to be careful. Hopefully, your parents raised you right and you've got good values and good morals.
COSTELLO: For now, though, the sport is unspoiled by such behavior. Image may power it past football and baseball, and maybe if NASCAR has its way, it will become America's pastime.
(END VIDEOTAPE)
ZAHN: I don't know about you, Carol Costello, but I cannot wait until 2009. So I'm going to have to get on the road and check out one of the races outside of our state.
And here's a voice you've heard before.
(BEGIN VIDEO CLIP) LIZ RAPHAEL HELGESEN, "THE VOICE": If that's not what you wanted, just say, go back.
(END VIDEO CLIP)
ZAHN: Better yet, stay tuned and meet the voice mail lady next.
(COMMERCIAL BREAK)
ZAHN: So I know you've heard her voice before. Now you can actually put a face with it, thanks to Bruce Burkhardt.
(BEGIN VIDEOTAPE)
HELGESEN: Please hold while we access your records.
BRUCE BURKHARDT, CNN CORRESPONDENT (voice-over): That voice. I keep hearing that voice over and over and over. We all do.
HELGESEN: For residential, press one. Please enter your telephone number. We are unable to locate your loan.
BURKHARDT (on camera): She's everywhere.
(voice-over): In this day and age, a phone call hardly ever gets through to a real person. Or does it?
(on camera): Are you a human being?
HELGESEN: Sorry, we still didn't understand that.
BURKHARDT (voice-over): A likely story. It's time to peel back the curtain.
HELGESEN: Press four to replay the message, five to listen to message header. Press pound to skip to the next message.
BURKHARDT: Liz Raphael Helgesen is very much a real person. A real successful person.
HELGESEN: This call may be monitored or recorded.
BURKHARDT: From a small recording studio in the basement of her suburban Atlanta home, Liz Helgesen talks to us.
HELGESEN: If that's not what you wanted, just say go back.
BURKHARDT: She likes talking to us.
HELGESEN: It's about my passion to get a message across, and to make sure that when you have ended your interaction with me, your experience with me, you've gotten what you needed.
T-mobile.
BURKHARDT: From cell phone companies... HELGESEN: Wachovia.
BURKHARDT: To banks...
HELGESEN: Charles Schwab.
BURKHARDT: To investment firms, and even when you're not on the phone...
HELGESEN: The next station is Five Points.
BURKHARDT: It's hard to get through a day without hearing Liz.
About 20 years ago, this one-time majorette was working in human resources for a telecommunications company, one of the first to offer voice mail products. Well, someone around the office asked her if she wouldn't mind lending her voice. That was her start.
(on camera): This is where the voice emanates from.
HELGESEN: This is it. This is our unfinished basement.
BURKHARDT (voice-over): With her voice insured by Lloyd's of London and an annual income above $200,000, Liz is now in a position to be both a stay-at-home mom with her four kids, and one of the top voices in the business.
(on camera): Have you, in your experience, ever been anxious, you know, tried to call somebody, anxious to get through to a person, and heard your own voice and went, "damn it?"
HELGESEN: No. That's never happened. You know, I've heard my voice, and I'll laugh. I mean, sometimes I'm just returning normal phone calls, administrative phone calls for myself or my company or my family, and I'll come across myself. And it's -- it's thrilling.
If you ever need help knowing what you can say, just say help.
BURKHARDT (voice-over): For so long, this pleasant but disembodied voice has led us through the techno-age. Now she's out of the closet.
HELGESEN: I don't want to be a secret. You know, these voices that you hear, that guide you through your life, are typically unknown. I'm the most popular person that no one's ever known. Well, I want the world to know me.
BURKHARDT (on camera): So if I wanted to do a bank transaction over the phone, can I just call you up here at home and do it?
HELGESEN: No.
(END VIDEOTAPE)
ZAHN: (UNINTELLIGIBLE). Thanks for joining us. Have a great weekend. Good night. TO ORDER A VIDEO OF THIS TRANSCRIPT, PLEASE CALL 800-CNN-NEWS OR USE OUR SECURE ONLINE ORDER FORM LOCATED AT www.fdch.com
Aired February 18, 2005 - 20:00 ET
THIS IS A RUSH TRANSCRIPT. THIS COPY MAY NOT BE IN ITS FINAL FORM AND MAY BE UPDATED.
PAULA ZAHN, HOST: Welcome. Good to have you with us tonight.
Talk about a nightmare. You write a check to a charity and wind up on a terrorism watch list.
(BEGIN VIDEOTAPE)
ZAHN (voice-over): It started with a donation...
SYED MASWOOD, TARGET OF FEDERAL PROBE: I wanted to sponsor some children, you know? And just like some of the Christian organizations.
ZAHN: ... and went downhill from there.
MASWOOD: Put yourself in my shoes. Think how your life may have changed if the FBI came to your house.
ZAHN: Tonight a good Samaritan, or a suspect in the war on terror?
And NASCAR nation. Combine star power and horsepower and watch millions of new fans turn NASCAR into the new national pastime.
(END VIDEOTAPE)
ZAHN: So we begin tonight on the "Security Watch" and where to draw the line between keeping us all safe and turning someone's life completely upside down. A Connecticut man and his family are now stuck in that gray area, and can't seem to find a way out.
Here's Deborah Feyerick.
(BEGIN VIDEOTAPE)
DEBORAH FEYERICK, CNN CORRESPONDENT (voice-over): They're an American family. Syed Maswood, or Ed as he calls himself, is a nuclear engineer. He met his wife at the University of Tennessee. Their kids, Fatima (ph) and Nasser (ph), go to the local public school in Cromwell, Connecticut.
Maswood works for a nearby company that sells equipment to detect dirty bombs. Clients include the U.S. military and customs bureau.
Their lives were pretty quiet. But then last March, federal agents raided their home. (on camera) You get the call.
MASWOOD: I get the call. I come into the house, come in through the back door. I came right here around this part of the house, saw a lot of federal agents. I looked up and I said, "I want to see what's going on."
They said, "We're executing a search warrant."
FEYERICK (voice-over): Telling his story, the Bangladeshi-born Maswood says agents wanted to know about an e-mail and a $10,000 donation to a charity.
MASWOOD: He said, "Have you given any money to Benevolent Islamic Foundation?"
I said, "Yes, four years ago." I had a large stock gain from my company, and it was during the time when there was a lot of news coverage in the media about the tragedy that was going on in Bosnia and in Chechnya.
FEYERICK: The charity, actually the Benevolence International Foundation, began operating in the United States more than a decade ago. In November 2002...
JOHN ASHCROFT, FORMER ATTORNEY GENERAL: Funds were being used to support al Qaeda...
FEYERICK: ... U.S. officials put it on a terror list, saying it gave money to al Qaeda and Osama bin Laden. Yet Maswood gave his donation two years earlier, when the charity was considered legitimate.
MASWOOD: I wanted to sponsor some children, you know. And just like some of the Christian organizations.
FEYERICK: Ever since the raid, Syed Maswood's life has turned upside down.
MASWOOD: Put yourself in my shoes and think how your life may have changed if the FBI came to your house, humiliated your family, labeled you as a terrorist, seized material from your house.
FEYERICK: No one ever directly called Syed Maswood a terrorist, certainly not prosecutors. But in the search warrant, agents were told to look for anything that might be evidence of a crime, including supporting terrorism.
MASWOOD: There were things like destruction of aircraft, killing, maiming, raping in foreign lands. And I do a lot of traveling. And I said, "When was I killing and maiming and raping people when I was traveling, you know?"
FEYERICK: Prosecutors have not charged Maswood with a crime. In fact, in court papers he's not even mentioned by name but as the individual in Connecticut who sent an e-mail seeking help to send money to Chechen Mujahideen leaders. They included Shamil Basayev, the rebel who claimed responsible for the Beslan school massacre last year.
MASWOOD: Is it plausible, when none of these people were cited as terrorists, that I sent them an e-mail saying that I would like to help? Financially? Is it possible? Yes, it is possible.
FEYERICK: Federal agents say the investigation, which is still going on, is being handled properly. The FBI would not talk about Maswood.
But according to court papers, the e-mail he allegedly sent went to a company run by a British man, Babar Amman (ph). He's been indicted on federal money for raising money for Chechen and Afghan terrorists, though he says he is innocent.
MASWOOD: I had even no knowledge of this issue with Babar Amman (ph) until a reporter came to me.
FEYERICK: Maswood knows a lot about American politics. He supports the Republican Party. In his living room he displays pictures he's taken with Dick Cheney and Jack Kemp. He keeps a fund- raising letter from George Bush next to a certificate naming him to the Presidential Business Commission.
MASWOOD: I have done nothing unlawful. I've done nothing to violate any laws of this country. I'm a law-abiding citizen like anybody else.
FEYERICK: Legal experts like former federal prosecutor Joann Epps say, like it or not, it's appropriate for authorities to check out all leads.
JOANNE EPPS, FORMER ASSISTANT U.S. ATTORNEY: It's one of the risks that any of us run, that if we are associated with someone who's the object of a law enforcement investigation, we may get caught up in that until law enforcement determines our role. Are we merely innocent bystanders or do we have some involvement?
FEYERICK: It could take years before Maswood knows whether or not he'll even be charged with anything. Last summer, his story came out in the local paper.
MASWOOD: That's the picture that they put out in the paper, making me look like a Unabomber.
FEYERICK: Maswood says he's stopped in airports all the time. Then in September, he was briefly detained in Dubai.
(on camera) Here you're viewed as a...
MASWOOD: A terrorist.
FEYERICK: And there you're viewed as...
MASWOOD: As an American spy. FEYERICK: So you can't win?
MASWOOD: You know, we're caught between a rock and a wall.
FEYERICK: Before all this Maswood talked to his wife about running for public office. Now he's not so sure, instead, spending his free time writing stacks and stacks of letters, hoping someone will explain why all this is happening.
(END VIDEOTAPE)
ZAHN: So he was not arrested. He's not charged with anything. How many Americans are in that state of limbo?
FEYERICK: It happens more often than people think. But the problem is, is many of these people are very embarrassed by it. This person was standing there watching as all his neighbors gathered around to see why are they searching Maswood's house. So most people don't come forward. They're not as vocal is he is.
ZAHN: Is he going to really be able to clear his name?
FEYERICK: No. Even if no charges are filed, it's very, very difficult. He's been in the media. His name is out there. And so he may be able to get a letter from prosecutors if, in fact, they don't bring charges. And they very well may. It's still before a grand jury.
But to have a letter saying look I did nothing wrong, please believe me. People's perceptions aren't that easy to clear up.
ZAHN: But he also lives with the reality if -- if there are potentially charges down the road, they might not happen, what did he say, for five to six years?
FEYERICK: That's exactly right. Prosecutors build their case. They layer all the information. And so it could be awhile before anything happens. And even if there is some sort of a charge, it may not be terrorism related.
ZAHN: Fascinating. Deborah Feyerick, thanks. Have a good weekend.
From 9/11, a haunting question: if you look someone in the eye, how much can you actually tell?
(BEGIN VIDEO CLIP)
MICHAEL TUOHEY, FORMER US AIR GATE AGENT: I had the devil standing right in front of me. And -- and I ignored it.
(END VIDEO CLIP)
ZAHN: Coming up next, a fleeting first impression and guilt that will last forever.
(COMMERCIAL BREAK)
ZAHN: Have you ever had a very strange feeling, a premonition that something was going to happen? Maybe something bad. Just listen to Drew Griffin's story of an airline ticket agent who actually came face-to-face with evil one September day.
(BEGIN VIDEOTAPE)
DREW GRIFFIN, CNN CORRESPONDENT (voice-over): The 9/11 Commission would describe the dawning of September 11 as temperate and nearly cloudless. By 4 a.m., Michael Tuohey was already at work at the U.S. Air ticket counter at the airport in Portland, Maine.
TUOHEY: Crystal clear, blue sky. Just a fabulous day to go to work.
GRIFFIN: One hour and 43 minutes into Tuohey's day, two men approached his ticket counter rushing to catch the 6 a.m. flight to Boston.
TUOHEY: They had a tie and jacket on. And as I'm looking at them, you know, they're holding their I.D.s up, and I'm looking at them. It's not nice but I said, "Geez, if this doesn't look like two Arab terrorists, I've never seen two Arab terrorists."
GRIFFIN: That was your first reaction?
TUOHEY: That was my thought as I'm looking at them. I'm looking at their licenses, and I'm looking at -- and that thought ran through my mind.
GRIFFIN: Where did that thought go?
TUOHEY: I don't know. At the -- immediately I felt guilty about thinking something like that. I -- I just said this is awful. How -- you know, I've checked in thousands of Arabic people over the years, you know, in doing the same job, businessman. I said these are just a couple of Arab business guys.
GRIFFIN: But something about these two men was different. Tuohey says the younger man, Abdul Aziz al-Amari could barely speak English. The other was Mohammed Atta. Tuohey says he had the eyes of a killer.
TUOHEY: He did. He had the deadest eyes I've ever seen.
GRIFFIN: Setting aside his gut reaction, Tuohey issued the boarding passes. The flight was leaving in 17 minutes, and Atta and Amari still had to clear security.
But Atta told Tuohey he wanted not only the boarding passes for the US Air flight to Boston but also the passes for their conducting American Airlines flight to Los Angeles.
Atta, the mastermind behind the 9/11 plan, was facing the plan's first obstacle, a gate agent with an attitude. TUOHEY: When I just gave him the ticket, I gave them the boarding cards for the Boston flight. And he says, he says, "Isn't this -- isn't there one-stop check-in?"
And I said, "No, you're connecting to American Airlines down in Boston."
GRIFFIN: Had Atta argued he would have missed his flight. Tuohey says the two men turned in a huff and hurried to the gate. Less than three hours later, Tuohey was told by a co-worker that American Flight 11 had crashed into the north tower of the World Trade Center.
TUOHEY: I said, "Oh, my God." I said, "I just put two people on that plane." And I was feeling horrible. You know, I'm saying here I was thinking that these guys are terrorists, you know, and it -- it -- it -- I just had a flashback. I says, "Now the poor bastards are dead."
And then you get the word on the second plane, and then it was like a punch in the stomach.
GRIFFIN: You knew then that those two guys were involved?
TUOHEY: As soon as I heard it. The second I heard it. I said it, "I was right. I was right." You know, and, and it was just -- I don't know how you describe it. I had, how your stomach twists and turns. You get sick to your stomach. Still does, to this day. Not so much that I -- I felt ashamed that I did not react to my instincts.
GRIFFIN: His instinct to label the Arab men that morning as terrorists, to slow down their check-in and to search their bags, to possibly make the ringleader miss his flight, all of that is post-9/11 thinking.
On that September morning, hassling two men simply because they were Arabs would not have been politically correct, he says. His job was to get them on the flight, and he did.
Once he and other employees realized what was happening, they called the FBI. And within hours Tuohey found himself viewing this videotape of the two Arab men he had ticketed passing through security. He told the FBI who they were. He also told them that he observed something curious on the tape.
TUOHEY: They said, "What do you mean?"
I said, "Well, these guys had on suits. They were very business looking. They had on ties and jackets." And I says, "If you look at these guys they both have like open collar like dress shirts with open collar." I said, "But that's them."
GRIFFIN: Tuohey went home after that and watched the dreadful events unfold on television. His wife, a flight attendant, was grounded in another city. He was alone. The next day, this self-described tough kid from a Boston housing project broke into tears. He talked with a psychologist the airline referred him to. Then he called the one person he knew could help.
TUOHEY: I called my mother, and she said, "What are you crying for?"
And I says, "I feel bad about all them people that got killed."
And she says, "What did you have to do with it?" And I told her. And she says, "I'm coming up."
GRIFFIN: His 91-year-old mother told him it wasn't his fault, a judgment he believes the 9/11 Commission has now confirmed.
Warnings had been conveyed to the highest levels of government, but no one had instructed Mike Tuohey to be more vigilant. Had there been any kind of alert, Tuohey says he would have acted on his non- politically correct gut instinct.
Instead, when he read this report, he learned he was far from the only one to allow the hijackers to carry out their mission.
TUOHEY: That helped. I mean I have to admit that helped. I -- after seeing all the information that was available, I was saying, "Well, geez, why am I blaming myself if they all knew this stuff? By the time it got to me it was already, you know, a done thing."
GRIFFIN: Could it happen again? Tuohey, who has now retired to rural Maine, says probably not. He also agrees with the 9/11 Commission that another terrorist plot most likely won't involve airplanes.
Tuohey says he just hopes that the next person chosen by chance to make that first contact with evil, whoever becomes the first footnote of the next attack, does what he did not, and reacts when his gut tells him to.
TUOHEY: I had the devil standing right in front of me. And -- and I ignored it.
(END VIDEOTAPE)
ZAHN: And Mike Tuohey is telling us since his story got out he has also found some comfort in a flood of phone calls from friends and former colleagues. Some he hadn't heard from in years.
Coming up next, we're going to introduce you to someone somewhat surprising. And ordinary mom's tackling terrorism from home.
(BEGIN VIDEO CLIP)
UNIDENTIFIED FEMALE: I am getting ready to visit some Islamic extremist militant forums.
(END VIDEO CLIP) ZAHN: We're going to actually look over her shoulder as she searched the Net for evil.
(COMMERCIAL BREAK)
ZAHN: And staying with our security watch we want to introduce you now to a mom on a mission. Our Thelma Gutierrez reports on a Midwest mom who's actually helping the feds track down terrorists. On the Internet.
(BEGIN VIDEOTAPE)
THELMA GUTIERREZ, CNN CORRESPONDENT (voice-over): Somewhere deep in the heartland of America...
ANNIE, CYBER SPY: You will wear the coat and you will wear it zipped up.
Let's see if you washed her face. Get your coat on.
GUTIERREZ: ... a citizen warrior starts her day.
ANNIE: There's your buddy. Have a good day.
GUTIERREZ: Call her Annie. She won't reveal her real name, her kids' faces or even where they live, because by day, this 49-year-old woman is a stay-at-home mom. But by night, her mundane life in the burbs becomes a hunt for terrorists.
ANNIE: I am getting ready to visit some Islamic extremist militant forums.
GUTIERREZ: Annie the housewife becomes Annie the cyber spy...
ANNIE: These are a few of my favorite forums.
GUTIERREZ: ... trolling sites she never new existed.
ANNIE: Al Ansar, Castle Forum.
GUTIERREZ: Annie says she looks for suspicious postings and monitors live forums for ominous chatter into the wee hours of the morning.
(on camera) But you don't speak Arabic? You don't read it.
ANNIE: No, but we use -- we use software programs to translate it.
Ah, here we go.
GUTIERREZ (voice-over): Within minutes, Annie shows me step-by- step instructions for a suicide bomb belt and how to detonate explosives with a cell phone.
ANNIE: There's assassinations, recruiting, training. GUTIERREZ: But Annie is mainly interested in the talk that goes on between extremist whom, she says, use code words and hymns to hide messages.
ANNIE: They also can insert pictures on their boards, and inside those pictures are embedded files.
GUTIERREZ: It's a sophisticated cat and mouse game. The government shuts the sites down, but they just pop up again.
ANNIE: We have several FBI contacts. We have the CIA, the Secret Service.
GUTIERREZ: Annie and a half-dozen citizens from Canada to Singapore formed the group Phoenix Global Intelligence. They decipher information. Anything sensitive is turned over to authorities.
(on camera) But what if they say, "But they're not trained intelligence people? They don't even speak the language?"
ANNIE: No. We're sort of like a global neighborhood watch program. And after 9/11, what did they tell you? Don't be afraid to call and report anything suspicious. That's what we're doing.
GUTIERREZ (voice-over): The group claims cryptic electronic messages on the Internet that they intercepted warned of attacks in advance, like the explosion outside of the Al Arabiya television station in central Baghdad. Seven people were killed, 19 wounded.
ANNIE: We had intercepted messages two weeks before they were bombed.
GUTIERREZ: Taba, Egypt, terrorists attacked the Hilton Hotel last October. Thirty-four tourists die in the bloodbath.
ANNIE: There was another one that happened after we read it online.
GUTIERREZ: Riyadh City, May 2003, cars packed with explosives detonate in three residential complexes. Thirty-five people are killed, including nine Americans.
ANNIE: There was information submitted to the FBI almost directly down to the time and location.
GUTIERREZ: We contacted the Office of Homeland Security and the FBI. Neither agency would comment on the citizen group or any tips they may have provided.
Computer security expert Clifford Neuman says private citizens can be extra eyes for the government, but they don't typically have the technology to crack codes.
PROF. CLIFFORD NEUMAN, COMPUTER SECURITY EXPERT: If you're looking at communications that are going on within a terrorist network, it is unlikely that a private -- that a private citizen is going to see those communications or be able to understand those communications.
GUTIERREZ: But before you write Annie and her group off as wannabe spies with too much time on their hands, one of the members, a mother from Montana, did help catch a wannabe al Qaeda. She was a key witness in the government's case against a National Guardsman.
(on camera) Where was his mistake?
ANNIE: Probably posting on the Internet.
GUTIERREZ (voice-over): Posing as an Algerian extremist, Shannon Ross Miller exchanged e-mails with Ryan G. Anderson, a Muslim convert. In the e-mails, Anderson, part of a tank crew, promised to reveal U.S. vulnerabilities. Anderson was convicted of attempted treason and sentenced to life.
ANNIE: He responded to coming to a jihad and he didn't know he was talking to. He didn't ever stop to think, "Who is this person I'm talking to?"
GUTIERREZ: Annie says she has the perfect cover.
ANNIE: My family supports me. My mother, she's 80 and doesn't approve, of course.
GUTIERREZ: She says no one would suspect a Midwestern housewife working after-hours as a cyber spy.
(END VIDEOTAPE)
ZAHN: And cybermom also told Thelma Gutierrez that high-ranking U.S. military personnel are now asking her group to send them intelligence directly with no government red tape in the way.
We're always on the lookout for these kinds of stories for you.
His life was dead men walking, women too.
(BEGIN VIDEO CLIP)
UNIDENTIFIED MALE: Puts them in there, straps them, and they shoot them with electricity. He shakes. Smoke comes out of him. And he's dead.
(END VIDEO CLIP)
ZAHN: A former prison warden, on why he now believes some of those people were innocent. Up next.
(COMMERCIAL BREAK)
ZAHN: The death penalty is the law in some 38 states across the country. And in New York, courts have struck it down, and lawmakers are debating whether to bring it back. They're facing opposition from an unlikely source, the former warden of one of the nation's most famous prisons, Sing Sing. Just a warning: there is some strong language in this story. Here's Maria Hinojosa.
(BEGIN VIDEOTAPE)
MARIA HINOJOSA, CNN CORRESPONDENT (voice-over): He once had the close-cropped hair and steely gaze of a 1950s tough guy, and he had the job to back it up. Steven Dalsheim, in charge of one of America's most notorious prisons, Sing-Sing, the legendary death house where more than 600 men and women were executed.
STEVEN DALSHEIM, FORMER SING-SING WARDEN: I'm not a big, tough guy. I don't yell and shout. I don't use curse words. I just don't fit the model. But I ran the prisons.
HINOJOSA: He oversaw many of America's worst criminals, its gangsters and pedophiles and murderers. But Dalsheim says he was troubled by the executions.
He said nothing back then. Even when crowds protested the electrocutions of convicted spies Ethel and Julius Rosenberg.
DALSHEIM: They put these two people in the chair. They strapped them. Somebody turns on the electricity, and they kill them. And if you went into the death house, it looks like a church. There are pews. You sit in there, and instead of the altar, is the chair.
HINOJOSA: He watched over his prisoners like a hawk. But the years passed, and he retired. Now at 77, this former Sing-Sing warden is a dove who can no longer be quiet.
DALSHEIM: I'm here today to ask you not to bring back the death penalty. The criminal justice system is not perfect. Mistakes are made. There are innocent people in prison. There have been innocent people on death row, and even in New York State, innocent people have been executed.
HINOJOSA: Dalsheim was nervous as he testified recently before a New York State legislative committee. It is time, he says, to face history.
DALSHEIM: The death penalty was administered unfairly. Both geography and racism profoundly influence who will be executed by the state.
HINOJOSA: Dalsheim started at Sing-Sing in 1953, as a social worker counseling brutal criminals on how to better themselves. A fish out of water, he went along to get along. Then one day he recommended a black inmate for a job as a painter.
DALSHEIM: This deputy superintendent who was in charge of it, said to the other man there on the committee, did you ever see a nigger who could paint? Never did. Put him in the kitchen.
HINOJOSA: He was so shocked -- ready to quit, he called a friend. DALSHEIM: And she says, don't quit. They need you there. But I didn't know what to do. But I stayed. I learned. And I didn't know there were black and white jobs.
HINOJOSA: Dalsheim did stay, and was named warden in 1977. He hoped to make an inhuman prison system just a little bit more humane, but one day he saw the medical notes about the executions and became even more tormented.
DALSHEIM: People who worked with the guy, who knew him, puts him in there, straps him, and they shoot him with electricity. He shakes, smoke comes out of him, and he's dead. And the doctor examined him, if he's not dead, they give him another blast.
HINOJOSA: One inmate whose record he reviewed was Charles Sberna, executed in 1939 for killing a police officer. Sberna's co- conspirator, Salvador Gotti (ph), later said Sberna was not involved. Scott Christianson reviewed this same case for his book "Condemned," and he agrees with Dalsheim's conclusion.
SCOTT CHRISTIANSON, AUTHOR, "CONDEMNED": Most of the people who were executed in these days would not have been executed today, because they did not have a lawyer present when they were questioned. They were beaten. Things were done to them to get them to confess to their crime.
HINOJOSA: Some legislators were impressed by Dalsheim's testimony, but he didn't change many minds.
RYAN KARVEN (D), NEW YORK STATE ASSEMBLYMAN: He's seen things that I haven't seen. I give tremendous weight to his testimony. I just think at the end of the day, for the mass murderers, for the cop killers, society really doesn't have any other alternative.
HINOJOSA: But Dalsheim insists there are alternatives, that a state, any state, puts people to death, he says, is just wrong.
DALSHEIM: I just think it's terrible that the government, to solve some problems, kills people. It's just -- I can't understand it.
(END VIDEOTAPE)
ZAHN: What a journey he has traveled over the years.
Now, as New York debates the death penalty, you might be interested in knowing what some of the latest nationwide polls have shown. Very strong support for capital punishment.
Well, Thomas Edison gave us light bulbs, Alexander Graham Bell the phone. So where did these guys come from? An inventor's legacy next.
(COMMERCIAL BREAK)
ZAHN: Isn't that a lovely family behind me? You may not know these guys, but they might have saved your life and mine more than once. And the man who created them, Sam Alderson, died last week. His invention has helped a lot of us avoid a world of pain.
(BEGIN VIDEOTAPE)
ZAHN (voice-over): They do some of the hardest work on Earth, but somehow they're always in a good mood.
When they get into a crash, no one even calls an ambulance for them. They're never charged with causing an accident, or leaving the scene. And even after going through a dozen crashes in one day, they still have that ridiculous grin.
More than 50 years ago, Samuel Alderson began creating test dummies. First for the Air Force, later for carmakers. Nowadays, dummies test everything, from construction equipment, to golf balls, to plane crashes.
This test was a controlled crash landing done for NASA.
You can see why it's hard to recruit live volunteers for this kind of work.
After 50 years of evolution, this is the standard model. The Hybrid III, the 50th percentile male. 5'7" tall, 172 pounds. He's the product of decades of dummy research. With vinyl skin, a rubber neck, steel ribs, and a body cavity full of sensors.
He sometimes works naked, but he's not embarrassed. Those yellow birth marks are used by scientists to measure exactly how badly he gets banged up in each crash.
Over the years, it dawned on dummy makers that 170-pound men are not the only people who ride in cars. So they developed entire dummy families, who go out and crash together. Tall ones, short ones, skinny ones. Kids, toddlers, and now even pregnant women.
The smartest dummies cost more than $100,000. And of course, there's also the expense of crushing hundreds of cars every year. But the National Highway Traffic Safety Administration estimates that since 1960, more than 300,000 lives have been saved by seatbelts, airbags and other safety features designed with test results from dummies.
Then, there's the glamour. Volvo made a short film about how Clive fell in love with Whiplash Mary. Vince and Larry became stars thanks to their ads with celebrities like the late Ray Charles.
(MUSIC)
And they even had a band named after them in the '90s, the Crash Test Dummies. The band only had one or two hits.
But full-time dummies can often have several hits in just one day. They strap in, crash, hit the air bag, and come back for more.
(END VIDEOTAPE)
ZAHN: Clive and Whiplash Mary. What a love story. Sam Alderson, its creator, lived to be 90. His work helped a lot of people live longer lives. Good work, Sam.
Larry King is coming up at 9:00, but he's joining me now with a preview. How are you doing tonight, Larry?
LARRY KING, HOST, LARRY KING LIVE: It gets earlier and earlier every night. You keep calling me.
ZAHN: I know. Next week we're going to start at 8:01.
KING: I don't have my braces on yet. They said you know what...
ZAHN: Sorry we caught you before you were fully dressed. That will never happen again.
KING; I'm in there and they said Paula needs you. Paula needs me! Right here. Paula needs me, I'm there.
ZAHN: So what are you doing tonight?
KING: Would you come to me without makeup? No you wouldn't.
ZAHN: No, we wouldn't put any of us on air without our spackle. That would be humiliating.
KING: I like that color.
ZAHN: With high thank you. Whether we have high definition TV or not, none of us are going to subject ourselves to that.
KING: Do we have high definition? We're not in high definition or we.
ZAHN: Not yet. We're getting there. And that's the bad day we all have to go hide.
(LAUGHTER)
KING: Tonight we're. Yeah, us older people.
The BTK case, we're going to devote the whole hour to it with reporters, with a young man who was on the scene when his parents were killed. With a criminal profiler, psychologist, an attorney and author who's written a book all about this extraordinary case in Wichita, Kansas. BTK, that's the subject, Paula, tonight.
Now I'll go put on the braces.
ZAHN: All right. We'll look for you at the top of the hour. Thanks, Larry.
Sorry about catching you so early.
KING: It's OK, Paula. You can get away with everything.
ZAHN: 8:01. I'm giving you a warning on Monday.
We wanted to give our audience now, Larry, a heads-up for a very important hour, one that could save your life on the life, or that is, the life that of someone you love. Next week, a former cabinet secretary opens about -- up about something millions endure.
(BEGIN VIDEO CLIP)
TOMMY THOMPSON, FRM. SECRETARY OF HEALTH AND HUMAN SERVICES: You always believe, you know, your children, you know, are going to be healthy and are going to be able to carry on. And why should a child, you know, that's early 30s, come down with breast cancer?
First, I was governor when my wife came down with it. Now I'm Secretary of Health and Human Services, the head of all of the doctors and medical care and I can't do anything about it. Why am I failing my daughter in this regard? Why haven't we been able to find a cure?
There was one of not madness or being angry, it was just being upset and frustrated that we haven't been able to come to -- come full circle to find a cure for breast cancer.
ZAHN: Did you ever share your anger with your daughter, Tommy?
THOMPSON: Well, not really. Because, you know, your wife was there, and you thought, sure, you've won it all. You've been able to beat this disease and she's been now cancer-free for 11 years. And then get hit, you know, almost in the stomach by the knowledge that your daughter is coming down with breast cancer. It's very difficult.
ZAHN: Were you afraid of losing your daughter?
THOMPSON: Oh, yes.
ZAHN (voice-over): Perhaps the most difficult thing for Tommy Thompson, the father, was helping his daughter deal with having her breast removed.
THOMPSON: You're the father. And you've raised this wonderful child, and now she's going to go through this surgery, and she's going to lose her breast, and it's very traumatic for her. Because she was a single girl at the time. Subsequently she got married. So she was going through all kinds of pangs of anguish and depression. And all you can do is reassure her that she's going to be just as beautiful as ever.
ZAHN (on camera): That was really hard for you, wasn't it?
THOMPSON: Yes, it is. Very hard.
ZAHN: But, there has to be a certain degree of honesty in that conversation, too, right? And an acknowledgment that physically you are changed.
THOMPSON: Yes.
(END VIDEOTAPE)
ZAHN: And you will hear more from Tommy Thompson next Wednesday in a raw and very honest interview on our special breast cancer survivor stories.
I'll also be talking with Carly Simon and Lynn Redgrave about conquering the disease. And with my mother, a two-time breast cancer survivor.
Again that is Wednesday, at 8:00 p.m. Eastern.
Right now though we're going to head straight into the weekend with America's pastime.
That's right, NASCAR. It is here to stay. More popular than ever. Please catch up with us out of the next break.
(COMMERCIAL BREAK)
ZAHN: So I guess it really doesn't matter if you're the new kid on the block and you're still settling in to your new office at the State Department, Condoleezza Rice's new office. But some people are already talking about promoting her. Here's Ed Henry.
(BEGIN VIDEOTAPE)
ED HENRY, CNN CORRESPONDENT (voice-over): On the world stage she's Rice the rock star.
GERHARD SCHROEDER, GERMAN CHANCELLOR (through translator): And just by the way I've obviously said and open and honest congratulations on the new job.
HENRY: So back here at home, how does President Rice sound? Music to the ears of some of the thousands of activists gathered in Washington for CPAC, the annual Conservative Political Action Conference. Where there is a bed of a buzz about Condoleezza Rice.
CRYSTAL DUEKER, AMERICANSFORRICE.COM: And there were about 30 young women who came up to me, basically as a group, and wanting to get the campaign buttons, they wanted to get the bumper stickers.
HENRY: Crystal Dueker is part of a new draft Condi movement. Americansforrice.com.
On Friday, the group started running a radio ad in the critical state of Iowa. With plans to move on to New Hampshire next.
ANNOUNCER: Dedicated to electing Dr. Condoleezza Rice president in 2008.
HENRY: They even have a catchy new campaign song.
UNIDENTIFIED MALE (SINGING): Condoleezza will lead us brother into a brave new world. Condoleezza will lead all good people...
HENRY: A new NBC/Wall Street Journal Poll finds that 50 percent of Americans have a very or somewhat positive view of Secretary Rice, 27 percent have a very or somewhat negative view.
Political insiders are already dreaming about a potential Rice matchup with Senator Hillary Clinton. A December NBC poll suggests Rice may have an edge -- 45 percent of Americans have a very or somewhat positive view of the senator; 40 percent felt very or somewhat negative.
Six secretaries of state have gone on to become president, a fact that hasn't been lost on Rice fans.
CRYSTAL DUEKER, AMERICANSFORRICE.COM: I basically look at her charm and her intelligence. And whether she was Asian or Caucasian, I would still have the same admiration for her.
HENRY (on camera): A second draft Condi movement has popped up at Rice2008.com, where you can even buy a bobblehead. But her legion of fans may be disappointed to learn that at least so far, Secretary Rice says she has no plans to run.
Ed Henry, CNN, Washington.
(END VIDEOTAPE)
ZAHN: And I'm just wondering what the supreme musician our new secretary of state had to think about that song written in her honor.
And in case you're dying to know -- and I know you are at this time of the night on a Friday night -- the six secretaries of state who went on to be president were Jefferson, Madison, Monroe, Quincy Adams, Van Buren and Buchanan. You knew that, though. I know that.
Well, NASCAR's revving up for a new season. Our Carol Costello got a sneak preview with one of the hottest drivers around.
(BEGIN VIDEOTAPE)
CAROL COSTELLO, CNN CORRESPONDENT (voice-over): No wonder they call him a rock star. Dale Earnhardt Jr. is just what NASCAR ordered, and it's not because of his dad. He's cute, and oh, so charming.
(on camera): So I just read an article this morning that the purse for the Daytona 500 is $17 million. Like that's a record.
DALE EARNHARDT JR., NASCAR DRIVER: That is a record.
COSTELLO: Oh, like you didn't know it was $17 million.
EARNHARDT: I know what the winner gets. That's all I got to worry about.
COSTELLO (voice-over): See what I mean? Seriously, image is everything in NASCAR. Carefully crafted, with just a little bit of country and a lot of rock 'n' roll.
Add to that NASCAR itself is spreading. Even to the bluest of cities, New York.
EARNHARDT: Believe it or not, I mean, as far as the network television, New York's number two. This is our second biggest market. So I mean....
COSTELLO (on camera): So it won't be long until a race track is like right here in Central Park?
EARNHARDT: I'm convinced that fans here want it, so we need to build it.
COSTELLO: Don't stop. The International Speedway Corporation just bought this big chunk of land on Staten Island and wants to plunk down $600 million to put a race track right here.
JOHN GRAHAM, INTERNATIONAL SPEEDWAY CORP.: This is the Big Apple. There is nothing like this around. So to break into New York City with something like this has tremendous potential.
COSTELLO (voice-over): The New York track won't be built until 2009, but heck, there are three tracks in California and one in Kansas. NASCAR now boasts 75 million fans, or one in every three adults. That's up 20 percent from 2000 to 2001. Forty percent of those watching are the ladies, who love the image attached to the star.
Jimmy Johnson is California dreamy. Ryan Newman is book smarts. And they're all squeaky clean and friendly -- seemingly.
UNIDENTIFIED MALE: You'll be able to see the whites of Michael Waltrip's eyes. How about that? Bobby, come on.
COSTELLO: But how long can NASCAR control the hip, wholesome hero image? NASCAR drivers are fast becoming pop stars, and even Earnhardt worries.
EARNHARDT: There's a lifestyle out there that can, you know, be addicting and you've just got to be careful. Hopefully, your parents raised you right and you've got good values and good morals.
COSTELLO: For now, though, the sport is unspoiled by such behavior. Image may power it past football and baseball, and maybe if NASCAR has its way, it will become America's pastime.
(END VIDEOTAPE)
ZAHN: I don't know about you, Carol Costello, but I cannot wait until 2009. So I'm going to have to get on the road and check out one of the races outside of our state.
And here's a voice you've heard before.
(BEGIN VIDEO CLIP) LIZ RAPHAEL HELGESEN, "THE VOICE": If that's not what you wanted, just say, go back.
(END VIDEO CLIP)
ZAHN: Better yet, stay tuned and meet the voice mail lady next.
(COMMERCIAL BREAK)
ZAHN: So I know you've heard her voice before. Now you can actually put a face with it, thanks to Bruce Burkhardt.
(BEGIN VIDEOTAPE)
HELGESEN: Please hold while we access your records.
BRUCE BURKHARDT, CNN CORRESPONDENT (voice-over): That voice. I keep hearing that voice over and over and over. We all do.
HELGESEN: For residential, press one. Please enter your telephone number. We are unable to locate your loan.
BURKHARDT (on camera): She's everywhere.
(voice-over): In this day and age, a phone call hardly ever gets through to a real person. Or does it?
(on camera): Are you a human being?
HELGESEN: Sorry, we still didn't understand that.
BURKHARDT (voice-over): A likely story. It's time to peel back the curtain.
HELGESEN: Press four to replay the message, five to listen to message header. Press pound to skip to the next message.
BURKHARDT: Liz Raphael Helgesen is very much a real person. A real successful person.
HELGESEN: This call may be monitored or recorded.
BURKHARDT: From a small recording studio in the basement of her suburban Atlanta home, Liz Helgesen talks to us.
HELGESEN: If that's not what you wanted, just say go back.
BURKHARDT: She likes talking to us.
HELGESEN: It's about my passion to get a message across, and to make sure that when you have ended your interaction with me, your experience with me, you've gotten what you needed.
T-mobile.
BURKHARDT: From cell phone companies... HELGESEN: Wachovia.
BURKHARDT: To banks...
HELGESEN: Charles Schwab.
BURKHARDT: To investment firms, and even when you're not on the phone...
HELGESEN: The next station is Five Points.
BURKHARDT: It's hard to get through a day without hearing Liz.
About 20 years ago, this one-time majorette was working in human resources for a telecommunications company, one of the first to offer voice mail products. Well, someone around the office asked her if she wouldn't mind lending her voice. That was her start.
(on camera): This is where the voice emanates from.
HELGESEN: This is it. This is our unfinished basement.
BURKHARDT (voice-over): With her voice insured by Lloyd's of London and an annual income above $200,000, Liz is now in a position to be both a stay-at-home mom with her four kids, and one of the top voices in the business.
(on camera): Have you, in your experience, ever been anxious, you know, tried to call somebody, anxious to get through to a person, and heard your own voice and went, "damn it?"
HELGESEN: No. That's never happened. You know, I've heard my voice, and I'll laugh. I mean, sometimes I'm just returning normal phone calls, administrative phone calls for myself or my company or my family, and I'll come across myself. And it's -- it's thrilling.
If you ever need help knowing what you can say, just say help.
BURKHARDT (voice-over): For so long, this pleasant but disembodied voice has led us through the techno-age. Now she's out of the closet.
HELGESEN: I don't want to be a secret. You know, these voices that you hear, that guide you through your life, are typically unknown. I'm the most popular person that no one's ever known. Well, I want the world to know me.
BURKHARDT (on camera): So if I wanted to do a bank transaction over the phone, can I just call you up here at home and do it?
HELGESEN: No.
(END VIDEOTAPE)
ZAHN: (UNINTELLIGIBLE). Thanks for joining us. Have a great weekend. Good night. TO ORDER A VIDEO OF THIS TRANSCRIPT, PLEASE CALL 800-CNN-NEWS OR USE OUR SECURE ONLINE ORDER FORM LOCATED AT www.fdch.com
